Cumul.io

1) Simplicity
Cumul.io offers a simple workflow offering only two views: datasets - where you add or alter the data; and dashboards - where you create stunning drag & drop dashboards. As a responsible for the product, I am focused on creating an easy to use dashboard for our customers. As a non-technical user I find it easy to create a custom dashboard that my technical colleague finalizes.

2) Security features
As we are involved with treating sensitive data, we value a robust & technically secure solution. The cumul.io authentication system allows us to ship a product knowing that each customer will see its own data and that everything is behind closed doors, as it should be.

3) Customer support
The direct connection with the support team is beyond incredible. I wish other companies would take a look at their workflow to become half as good as Cumulio :).

1) Visual features
Visual features could be improved, although the product is improving with every update. It goes for both using texts, sizing etc as for graphs which are sometimes too limited. On the positive side: this is clearly improving.

2) Copy paste
Using copy paste between different dashboards is non existing. This makes it sometimes frustrating to re-create something in a dashboard, knowing you have done it before already. It does not happen that much luckily ;).

I like the easy start, when you use it the first time you really feel like: I can do anything. I also like the Academy, that's a great recourse.

However, the longer I'm using the platform the more options and features I am missing. On thing for an international SAAS company is currency, right now we can't show any currency or languages on our charts, as this is nog available as a variable. The edits you havo to do for each screensize are also something that take time, because the "guesses" that the system does itself are often of a very low standard. I feel limited in the usage because of this, and sometimes don't feel like diving into the software again. We have been struggling with the sharing and linking options as well. Conclusion: Might look easy but is still a lot of work.