Bravo Pawn Systems

Bravo Pawn Systems

Pawnbroker point of sale (POS) solution

4.7/5 (35 avaliações)

Resumo do Bravo Pawn Systems

Bravo Pawn Systems is a web-based point of sale (POS) system designed for the pawnbroking industry which offers tools for managing inventory, stores, customers, eCommerce, reporting, and more. The solution supports single and multi-store businesses, and integrates with hardware including fingerprint scanners, ID scanners, receipt printers, label printers, barcode scanners, cash drawers, and more.

Bravo Pawn Systems allows users to track every transaction made by each employee, even when a workstation is shared by multiple staff members. Aged inventory can be tracked, and users can apply discounts in bulk by category, age, or both to increase turnover rate. Multiple payment types are supported in a single transaction to allow split payments by customers, and sales commissions can be split between multiple employees.

With Bravo Pawn Systems, users can view loan amounts, average sale prices, return rates, margin, shrink rate, and other information for every product. Items can be searched for by loan ticket, receipt, UPC, make or model, and other attributes. Inventory can be managed from a single screen, and built-in estimating tools allow users to determine the worth of an item based on its condition. A range of standard reports are included, and users can also create their own custom reports.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Estados Unidos

Idiomas

Inglês

Bravo Pawn Systems - Avaliações

Classificação geral
4.7/5
94% avaliações positivas
31
Excelente
2
Muito bom
0
Média
0
Ruim
2
Péssimo
Kimbal H.
Traduzir com Google

Bravo is the BEST pawn software I have ever used. Tried several others and nothing compares. Lots of features. Does just about everything you need.

Usado Diariamente durante Mais de dois anos
Avaliado em 23/02/2019
Fonte da avaliação: SoftwareAdvice

Bravo was the best change I made for my pawn shop. People make payments on loans and layaways with Mobile Pawn even when we are closed. The integration with eBay, Buya.com, my own company website is really great. Listing on Gunbroker, Craigslist, Amazon, and more is so easy. I know the Bravo team constantly works on improving and making Bravo even better with new and improved features. Can't say enough about this program and the people behind it.

Vantagens

Bravo has to be the best pawn shop software ever developed. It does everything a pawn broker needs in the business and Bravo is constantly upgrading and making the software better and more user friendly. I was sceptical when I first got Bravo because I did not believe it could do everything they said it could do but now after several years of using Bravo, I can not imagine using any other software. I have used several of the other programs and always seems to have problems of some sort. With Bravo I may have an issue once or twice every six months and the Bravo techs get me going in a matter of minutes. Usually it is a driver issue with my computer. The Bravo techs are the best. They treat you like family. They really care about getting you up and running as fast as they can with minimal down time. And reliability, I have only had one time when Bravo was down for about an hour in 3 years and I believe that was due to severe weather where they are located, understandable. Bravo is so easy for new employees to learn. You just type in a make and model and 99% of the time it comes up in Bravo and you just have to put in a short description and check some pull down boxes and it figures the price for you. You can adjust the price if needed. Also on the same page you have statistics like average loan amount, average buy amount, default ratio, and a few others, very good to have when pricing items your are taking in. I also love the Customer Loyalty Reports. This tells you a lot about your customer. Stuff like Total # Redeems, Total # Forfeitures, Lifetime Contribution, and so much more. It is really great. Bravo is also the best for listing items on eBay seamlessly. Quick and easy. You can list on Gunbroker, Craigslist, and Amazon, just takes a little more effort but it is still so easy. Bravo can set you up with your own company branded website for your products. I have this and it is the best thing ever. My local customers get to see what I have put out for sale lately or I can ship to anyone in the country. This is another thing great about Bravo, when you post something to the internet you can post to Bravo's website- Buya.com, Your Company Branded website, and eBay all at one time and when you sell your item on any of these sites, Bravo will automatically take of the other sites. This saves an extremely lot of time. I use to have to list individual items on eBay, then on my website and when it sold sometimes we would forget to take off one of the sites and it would sell again and this would cause a negative feedback from the customer. This is the quickest and easiest program I have ever used. I have just recently signed up for Bravo's Mobile Pawn Advantage and this takes the game up to a whole new level. Mobile Pawn is an APP on your smart phone that lets customers Pay on their pawn or layaway. Mobile Pawn also sends a notification or text to the customer to remind them a payment is coming due soon. Again, I was worried about the cost over the revenue and now we have had Mobile Pawn for about 3 months and we get between 3-10 payments a day. We come in to work in the morning, log in to Bravo and the printer just starts printing receipts. Sometimes a receipt will print during the day and it will be a payment being made on Mobile Pawn. Payment are being made on layaways and pawn extensions. And since we have our company branded website the customer can shop just our store on the Mobile Pawn APP right on their phone. And this is so exciting, last week I had my first FAST CASH transaction on the Mobile Pawn App. A customer took a picture of an air compressor and put a few details and how much he wanted and we ended up buying it. We have had about 4 or 5 Fast Cash transactions and it is so awesome. With Bravo you can run ANY type report you need. Bravo keeps a digital FFL log book and a copy is stored on your hard drive. Keeping track of the cash in your tills and safe is so easy. I would need a whole lot of space to talk about every thing Bravo does for me and my company but the bottom line is this is, by far, the best program on the market. I am on first name basis with a lot of Bravo's staff and they are such wonderful people. I feel they really want you as a business owner to succeed. They are great. We are just a small pawn shop in Callahan, FL called First Coast Pawn & More, Inc. You can find us on Buya.com, www.firstcoastpawn.net, www.firstcoastpawn.com, eBay, Google, and also Facebook. Forgot to mention how easy it is to post to Facebook, Pinterest, Twitter straight from your merchandise webpage. And there is so much more this software can do for you because I know I am forgetting something. If you are reading this and you own or run a pawn shop, you owe it to yourself to take a look at Bravo's software. It is the best. You can call me anytime with any questions, my name is Kimbal Hutchinson and I own First Coast Pawn & More, Inc. 904-879-3556. Thank you very much for taking the time to read my review.

Desvantagens

Since we, as the pawnbroker, some times have to enter new data, sometimes it gets entered wrong or labeled wrong but the Bravo techs will fix extremely fast. There are some other issues that we as the pawnbroker may want to implament in Bravo and the Bravo techs are working hard to make these changes for us. I know I made several suggestions and the Bravo techs made it happen. They are great.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Bryce J.
Traduzir com Google

Compupawn to Bravo switch

Usado Diariamente durante 6 a 12 meses
Avaliado em 17/07/2017
Fonte da avaliação: SoftwareAdvice

Every single ticket we have sent to Bravo support has been answered and explained. Even some that were changes in the software were addressed and it is very cool to get an email the next month showing exactly what was changed and fixed in the new FREE UPGRADE from bravo.

Vantagens

All of the employees at all of our locations picked up on Bravo with in a few days. You can really tell this software was written for a PAWNBROKER, by a PAWNBROKER. The entire Team at Bravo, from the top to bottom, has been awesome to work with and made sure we were happy and working efficiently on all workstations at all stores. To be able to click on Company Performance and see all the stores numbers on 1 dashboard is awesome. No more running 5 reports. Just 1 click. Our swinging door profit margin has increased because I really see employees looking at the estimator and making educated decisions on purchases and loans. All of our employees can write loans twice as fast now because of the estimator. We are opening another location soon and excited to use Bravo. We are going to text every customer in our database to let them know about the Grand opening sale. We did a mass text to all of our customers last Christmas and it turned out to be one of our busiest Saturdays ever in 25+ years.

Desvantagens

As with any CHANGE, it is not all easy, it took a few weeks to learn all of the reports and the differences that we were used to, but we have now been on bravo after making the switch for 6 months and opened a new store from the start on Bravo @ Day 1, looking back we are glad we switched all of the stores and would do it again, hands down. The first few weeks, it was taking the employees twice as long to write a loan because we were still learning the software, NOW, we are all writing better loans and purchases, thanks to the estimator, and doing it twice as fast as we did with our other software.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Carey W.
Traduzir com Google

The best I have used in 26 years, though a bit difficult to learn in the beginning. Highly recommend

Usado Diariamente durante 6 a 12 meses
Avaliado em 23/03/2018
Fonte da avaliação: Capterra

Vantagens

The best feature is the ad/hoc reporting. You create whatever you want. Next is the ability to do multiple transactions for a customer from the same window, with a very quick and easy reloan procedure. If an item is repawned by a spouse, the item can be brought up on the transaction window and change the customer then you are done. Transaction and inventory history reports are excellent and the mobile ap is very useful. Customer support is top of the line. The unfinished jobs buttons on the dashboard have made us far more efficient at keeping current. This is really great with police reporting and pricing items to be forfeited. The store and employee performance tabs are great. The estimator is very helpful when learned to use properly. I like knowing backup is automatically done and offsight. The customer suggestion area makes improvements to the program happen regularly and efficiently. A lot of great ideas come from all users being able to expose their ideas and needs then have others vote on and expound on the idea.

Desvantagens

At first, getting used to navigating and using the program. However, with patience, practice and seeking to understand the procedures, that is overcome in time and the benefits are well worth the effort. Entering new items for pawn sometimes takes longer, but the estimator makes it quicker with common items. Also, reloan of previously pawned items or items the customer purchased if entered under their name is very easy and fast. Even if an item was not purchased under their name, a quick ad/hoc search will allow for doing a quick and easy repawn. Perhaps the biggest con for me right now is the layaway feature. It is usable but still needs some work. My experience with support leads me to believe this issue will be corrected in the near future.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Beth A.
Traduzir com Google

Great Software

Usado Diariamente durante Mais de dois anos
Avaliado em 29/03/2018
Fonte da avaliação: Capterra

We feel like we have a clear handle on how our crew is performing both individually and as a team in comparison to our previous software.

Vantagens

We love that it is intuitive and easy for almost anyone to learn.
We love that the customer service is quick and follows up after there has been a lull in the process.
We love that the reports look clean and are easy to read.

Desvantagens

When reading the reports, you sometimes can't figure out if where the numbers have come from.
When you use the scrap refining process, the figure counts in the daily sales when it should be entirely separate.
When you use the scrap refining process, there is no option for ACH which is odd since that is how most refiners pay out.
When you use the Employee Performance Button on the home screen, it is only accessible to the Employee who is logged in; as an owner, these are all numbers and facts I should easily have access to on a daily basis for each of my crew.
Sometimes figuring out certain information is difficult: the history of a gift card, on the Inventory Management Screen you can not tell which employee last touched a piece of inventory without clicking on the Item History Button (which means additional work), the number of transactions of each employee completes is missing from the Employee Performance Report . . .

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Carey W.
Traduzir com Google

Most versatile I have used.

Usado Diariamente durante Mais de um ano
Avaliado em 04/04/2019
Fonte da avaliação: SoftwareAdvice

Inventory control has become better and time spent searching for items has been greatly decreased because of the ad/hoc search flexibility. E-commerce use has been increased with added income from increased exposure. Repeat customer transaction speed has been greatly increased.

Vantagens

This software has great flexibility because it is so comprehensive in what is offered. The ad/hoc search feature offers almost any arrangement and grouping you will need with the user setting the parameters (no asking programmers for a special report design). Multiple transactions for a single customer can be done all at the same time without exiting and restarting after each transaction. The estimator provides great help in evaluating the loan value of an item. I have found it especially helpful with jewelry. Customer service response time and help in solving problems has been the best I have experienced over the 2 previous software programs used.

Desvantagens

Because of its comprehensive nature, it takes more time than other programs to learn and become comfortable with using. The transition is a little more difficult, however, once becoming comfortable with the program I think it is well worth the effort and time. The time involved with entering an item for the first time is a little more cumbersome than other programs, however, when the item is repawned the process is much faster and easier than other programs I have used, so this balances itself over time.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Bravo Pawn Systems

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Contact Bravo Pawn Systems for pricing information.

Recursos do Bravo Pawn Systems

  • Histórico do cliente
  • Lembretes automáticos
  • PDV
  • Rastreamento de estoque
  • Relatórios e estatística
  • Sistema de vales-presente

  • API
  • Banco de dados do cliente
  • Geração de relatórios de vendas
  • Gerenciamento de faturas
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de pedidos
  • Integração de terceiros
  • Notificações automáticas
  • Painel de atividades
  • Processamento de cartões de crédito
  • Programa de fidelidade do cliente
  • Várias localizações

Mais informações sobre Bravo Pawn Systems

Principais recursos do Bravo Pawn Systems

  • Accounting
  • Cash Drawer Management
  • Customer Account Profiles
  • Gift Card Management
  • Jewelry Management
  • Layaway Management
  • Loan Management
  • Loyalty Program Support
  • Payment Tracking
  • Point of Sale (POS)
  • Police Reporting
  • Price / Margin Management
  • Pricing Management
  • Purchasing
  • Retail Management
  • Returns Tracking
  • Touch Screen

Vantagens

• Customers can view their loans online rather than visiting the store or calling for updates.

• Bravo Pawn System provides detailed payment and item histories for all items that have been pawned, redeemed, purchased, sold, or put on layaway.

• A range of standard reports can be generated, including company, store, employee, and eCommerce reports, and exported in a variety of formats.

• The custom report generator allows users to build and save an unlimited number of custom reports.

• Users can view snapshots of their store’s performance and visually compare metrics month-to-month.

Perguntas frequentes sobre o Bravo Pawn Systems

Abaixo estão algumas perguntas frequentes sobre o Bravo Pawn Systems.

P: Que tipo de planos o Bravo Pawn Systems oferece?

O Bravo Pawn Systems oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

Contact Bravo Pawn Systems for pricing information.

P: Quais são os principais recursos do Bravo Pawn Systems?

O Bravo Pawn Systems oferece os seguintes recursos:

  • Accounting
  • Cash Drawer Management
  • Customer Account Profiles
  • Gift Card Management
  • Jewelry Management
  • Layaway Management
  • Loan Management
  • Loyalty Program Support
  • Payment Tracking
  • Point of Sale (POS)
  • Police Reporting
  • Price / Margin Management
  • Pricing Management
  • Purchasing
  • Retail Management
  • Returns Tracking
  • Touch Screen

P: Quem costuma usar o Bravo Pawn Systems?

Os clientes habituais do Bravo Pawn Systems são:

Empresas de médio porte, Pequenas empresas

P: Em que idioma o Bravo Pawn Systems está?

O Bravo Pawn Systems está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Bravo Pawn Systems oferece?

O Bravo Pawn Systems tem os seguintes planos de preços:

Assinatura

P: O Bravo Pawn Systems é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Bravo Pawn Systems.

P: O Bravo Pawn Systems se integra com quais outros aplicativos?

O Bravo Pawn Systems se integra com os seguintes aplicativos:

eyeson

P: Que nível de suporte o Bravo Pawn Systems oferece?

O Bravo Pawn Systems oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone