Ricochet Consignment Software

Retail & Consignment Point of Sale System

4,8 /5 (108 avaliações) Escreva uma avaliação!

Resumo do Ricochet Consignment Software

O que é o Ricochet Consignment Software?

Ricochet Consignment Software is a business management and POS solution built for the retail and consignment industries. This cloud-based platform offers users a way to run reports, manage sales, and view or enter inventory from any place using any tablet or desktop device.

Ricochet Consignment allows users to create customized consignment splits, categories, and item fees. Vendors and consignors can sign in from anywhere and view or manage inventory, track payouts, and view item statuses. Inventory can be managed with quick-add and quick-search for items, inventory filtering, and label printing. Ricochet’s intuitive interface also allows users to manage consignor accounts, add and edit information, keep track of their customers, view each consignor’s store credit, and keep track of single and global payouts.

Ricochet’s point of sale (POS) system allows users to sell their inventory, search for and sell items without tags, and conduct manual sales of items before adding them to the inventory. Users can also apply discounts to specific items or a collection of items automatically. Reports can be generated for any time period to track overall sales, sales per employee, and item aging, and end-of-day reports can be created easily.

Resumo do Ricochet Consignment Software

Preços

A partir de
US$ 109,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Main application: $109/month or $999/year.
Webstore add-on: $39/month or $399/year, plus $99 basic or $299 premium setup fee.
Pricing is per store location.


Recursos do Ricochet Consignment Software

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, México
Idiomas
Inglês

Mídias

Elegant POS helps you find items, suspended sales, and layaway with ease.
Filter and search your store's inventory with custom fields.
Fully retail and consignment capable with attached vendors and infinite product variants.
Pre-populate your product variants to rapidly create different versions of products.
Full reports to track your store's performance and keep your accounts balanced.
Full consignor login to view and edit current inventory, payouts, rent fees, and more.
Ricochet Consignment Software - Vídeo Captura de tela do Ricochet Consignment Software: Elegant POS helps you find items, suspended sales, and layaway with ease. Captura de tela do Ricochet Consignment Software: Filter and search your store's inventory with custom fields. Captura de tela do Ricochet Consignment Software: Fully retail and consignment capable with attached vendors and infinite product variants. Captura de tela do Ricochet Consignment Software: Pre-populate your product variants to rapidly create different versions of products. Captura de tela do Ricochet Consignment Software: Full reports to track your store's performance and keep your accounts balanced. Captura de tela do Ricochet Consignment Software: Full consignor login to view and edit current inventory, payouts, rent fees, and more.

Ricochet Consignment Software - Avaliações

Ricochet Consignment Software - Avaliações

Classificação geral
4,8
/
5
Excelente
87

Muito bom
19

Regular
2

Ruim
0

Péssimo
0

Relação qualidade/preço
4,8
Recursos
4,5
Praticidade
4,8
Suporte ao cliente
4,9
98% dos usuários recomendam este app
Gary M.

Not Just Consignment Software - A solution.

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my customers, auto-discounts, easy access to online vendor sign-in so my consigners can see what is selling, what is owed to them and when contracts are ending, it stops the unnecessary phone calls throughout the day asking if a vendor has money to pick up.


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Athena P.

Very helpful software for consignment tracking

Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information. There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back. Features are also disabled or removed without letting the clients know causing navigation issues.


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Darla J.

Ricochet user


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Carina L.

From entering items manually to full integration!

I love being able to serve my consignors and customers using one software.


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Kristi H.

A User Friendly Software with Exceptional Customer Support

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible improvements or even explain why a desired feature may not be effective in meeting all their customer's needs. We understand that not every feature we may want is an asset for every store/shop they service.

The pros outweigh the cons and we actually value their commitment to delivering a software that works but isn't overwhelmed with "bits and pieces" of features that only meet the needs of some.


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Gary M.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Not Just Consignment Software - A solution.

Usado Diariamente durante Mais de dois anos
Avaliado em 13/12/2019
Fonte da avaliação: Capterra

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my customers, auto-discounts, easy access to online vendor sign-in so my consigners can see what is selling, what is owed to them and when contracts are ending, it stops the unnecessary phone calls throughout the day asking if a vendor has money to pick up.

Vantagens

It is flexible. I can make this software adapt to my business needs. I can be a consigner, a store shop owner, a flea marketer, ebay consigner, craft store, space rentals, a retail store and so much more. If there is an internet connection I am in business.

Desvantagens

Ease of posting products on to the website. I am hoping the new app with help out with this. I would like to use one simple method to post a product directly to my website with pictures and all. I can kinda of do it with the mobile browser but would be so much easier with a dedicated app. I think this would help our vendors to add products.

Allow for other credit card company choices. I prefer Square as my credit card provider so to process credit cards I need to switch apps to process the transactions. It's a pain but not a deal-breaker.

Cost is a bit high at $109 a month and an extra $39 for the website. So the total annual cost to run the software is almost $1,800 a year. You save a some money by paying annually rather than monthly.

Traduzido para o Português

Resposta do Ricochet

Thanks for the 5 stars, Gary! We'll keep cranking away at new features that might fit your needs. The good news is that we have a significant update in the works to make the vendor listing process much better!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Athena P.
Setor: Serviços ao consumidor
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Very helpful software for consignment tracking

Usado Diariamente durante Mais de dois anos
Avaliado em 02/01/2020
Fonte da avaliação: Capterra

Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information. There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back. Features are also disabled or removed without letting the clients know causing navigation issues.

Vantagens

This software is extremely helpful in tracking our consignors, their sales, percentages, and important data such as addresses and phone numbers. The newer format also allows us to add images if inventory items which will be very helpful when we have more staff available to log the inventory.
It is also very helpful to be able for all users to see what inventory items are in stock vs paid out to the client as well as notes left by other users.

Desvantagens

I don't like that the software assigns its own descriptors to each client rather than offering the user an option of using its descriptors or your own. I understand these markers are important for the automation algorithm but not helpful for many. Also, since we do not use bar-code scanning and enter all sales manually, the newer layout DOES NOT ALLOW us to find the inventory by our own parameters in the POS tab (ie. client name or consignor number). This has proven to be a time consuming annoyance.

Traduzido para o Português

Resposta do Ricochet

Thanks for the review, Athena. Sorry you had trouble migrating to the newer version. We try our best to make sure we modify and keep the most essential functions as the software improves.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Darla J.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Ricochet user

Usado Diariamente durante Mais de um ano
Avaliado em 11/01/2020
Fonte da avaliação: Capterra

Vantagens

Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.

Desvantagens

Unless this isn't a software issue (and instead is a lack of knowledge on the user's part) I don't care for how small the print is on the stickers we print to put on our inventory.

Traduzido para o Português

Resposta do Ricochet

Thanks for the feedback, Darla. We're sorry that the print is too small for your labels. As we build more label templates, there may be a way we can give you the option to increase the font size.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Carina L.
Setor: Roupa e moda
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

From entering items manually to full integration!

Usado Diariamente durante Mais de um ano
Avaliado em 23/12/2019
Fonte da avaliação: Capterra

I love being able to serve my consignors and customers using one software.

Vantagens

What I like most about this software is the user-friendly interface. As a new business, we needed a software that wasn't going to take months of trial to figure out and that could integrate a lot of the steps to save time. I love that it has been able to accommodate our business needs as we grow and we are excited for new features to release. We also love the team behind the software who is always available to answer any questions or concerns.

Desvantagens

What I like the least about this software is the limitation on the selection of an integrated payment processor. There is basically no other option. I would love if it could integrate with square so I can take payments on my phone and on the go. Another thing I dislike is the limited information on reports. It would be great to have more bookkeeping/accounting details integrated into them. I also dislike that it doesn't have some basic features I find would be helpful as a business owner.

Traduzido para o Português

Resposta do Ricochet

Thanks for the 5-stars, Carina! We are working to expand reporting this year. And our payments partner is building a mobile device as well! Hopefully, these will help sort out some of your needs this year.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Kristi H.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

A User Friendly Software with Exceptional Customer Support

Usado Diariamente durante Mais de dois anos
Avaliado em 20/12/2019
Fonte da avaliação: Capterra

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible improvements or even explain why a desired feature may not be effective in meeting all their customer's needs. We understand that not every feature we may want is an asset for every store/shop they service.

The pros outweigh the cons and we actually value their commitment to delivering a software that works but isn't overwhelmed with "bits and pieces" of features that only meet the needs of some.

Vantagens

We began our consignment business with Ricochet and truly believe it played a huge part in our success and is a key to our continued growth.

Our team frequently comments on how easy it is to use the software. Many of us have had past experience with systems that were cumbersome and clunky; in comparison Ricochet has an interface that makes it easy to train new staff. Our new staff members quickly get comfortable and confident in using the POS which allows our team to focus our attention on better serving our customers and consignors.

As we have grown, Ricochet has evolved along with us. The Ricochet team is constantly working on making the software better and adding features that give us the ability to do business more efficiently. It is important to us to be partnered with service providers who are always looking to enhance their services because it enables us to also always be improving.

Their customer support is exceptional. A team member is always readily available to assist and answer questions. We appreciate this level of service because it allows us to offer the same value to our customers and consignors.

Desvantagens

There are some features and capabilities we hope to see in the future.

Traduzido para o Português

Resposta do Ricochet

Fantastic review, Kristi! Reclamation has been a part of our success too! Thanks for your commitment and thoughtful feedback.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,5/10
Baseado em 108 usuários
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Preço do Ricochet Consignment Software

Preço do Ricochet Consignment Software

A partir de
US$ 109,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Main application: $109/month or $999/year.
Webstore add-on: $39/month or $399/year, plus $99 basic or $299 premium setup fee.
Pricing is per store location.

Main application: $109/month or $999/year.
Webstore add-on: $39/month or $399/year, plus $99 basic or $299 premium setup fee.
Pricing is per store location.

Relação qualidade/preço
4,8/5
Baseado em 108 usuários
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Recursos do Ricochet Consignment Software

Recursos do Ricochet Consignment Software

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de documentos
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4,5/5
Baseado em 108 usuários
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Categorias

Mais informações sobre Ricochet Consignment Software

Mais informações sobre Ricochet Consignment Software

Principais recursos do Ricochet Consignment Software

  • Consignor Management
  • Loyalty Program
  • Point of Sale (POS)

Vantagens

• The point of sale (POS) allows users to sell items whether or not they have been pre-inventoried, and locate and sell items which have lost their tags.

• Vendors can log in to the platform to manage their inventory, print labels, and track payouts, and consignors can log in to view items and payout histories.

• Users can add items to the inventory, filter inventory and search for specific items, and print item labels.

• End-of-day and sales detail reports can be generated to track overall sales, sales per employee, item aging for expiring items, and more.

• Ricochet Consignment Software can be customized with commission splits, auto-discounting, item categories, multiple sales tax rates, and item fees.

Perguntas frequentes sobre o Ricochet Consignment Software

Perguntas frequentes sobre o Ricochet Consignment Software

Abaixo estão algumas perguntas frequentes sobre o Ricochet Consignment Software.

P: Que tipo de planos o Ricochet Consignment Software oferece?

O Ricochet Consignment Software oferece os seguintes planos de pagamento:

A partir de: US$ 109,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Main application: $109/month or $999/year. Webstore add-on: $39/month or $399/year, plus $99 basic or $299 premium setup fee. Pricing is per store location.

P: Quais são os principais recursos do Ricochet Consignment Software?

O Ricochet Consignment Software oferece os seguintes recursos:

  • Consignor Management
  • Loyalty Program
  • Point of Sale (POS)

P: Quem costuma usar o Ricochet Consignment Software?

Os clientes habituais do Ricochet Consignment Software são:

Pequenas empresas, Empresas de médio porte

P: Em que idioma o Ricochet Consignment Software está?

O Ricochet Consignment Software está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Ricochet Consignment Software oferece?

O Ricochet Consignment Software tem os seguintes planos de preços:

Assinatura

P: O Ricochet Consignment Software é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Ricochet Consignment Software.

P: O Ricochet Consignment Software se integra com quais outros aplicativos?

O Ricochet Consignment Software se integra com os seguintes aplicativos:

Mailchimp, QuickBooks Online Advanced

P: Que nível de suporte o Ricochet Consignment Software oferece?

O Ricochet Consignment Software oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online