
Sobre o BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, cloud-based platform. BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
Preços a partir de:
69,95 £/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao BigChange
Principais benefícios do BigChange
• BigChange Job Management Platform is a cloud-based field service management system that includes an integrated back-office CRM with drag and drop job / resource scheduling, customizable template-driven workflows, invoicing, health & safety and more.
• BigChange Job Management Platform adds an integrated vehicle tracking component spanning back-office live Google Mapping, geofencing, journey history logs, fleet and resource management, timesheets and performance reporting with alerts.
• An on-demand booking website is made available to customers, via which they can log into a branded portal from any web-enabled device to place new job bookings, check current job status, and view service histories and documentation.
• BigChange integrates with other third-party management applications including Sage, Xero, Microsoft Dynamics NAV, QuickBooks and SAP Business One.
• The companion BigChange JobWatch mobile app for Android and iOS devices adds field-based feature support along with electronic signatures, watermarked photo capture, expense logging, timesheets, holiday and absence recording, plus driver checking and vehicle maintenance.
Dispositivos
Porte da empresa
Mercados
Chipre, França, Reino Unido, Nova Zelândia, Estados Unidos
Idiomas
inglês
Preços a partir de:
69,95 £/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao BigChange
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Recursos
Total de recursos do BigChange: 236
Alternativas
Joblogic

Tradify

simPRO

GorillaDesk

Avaliações
Já tem o BigChange?
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Escreva uma avaliação!
- Setor: Varejistas
- Porte da empresa: 1 001-5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Working with Big Change
Avaliado em 27/07/2020
See less, it’s like the solution has integrated well and forms part of our day to day operating...
See less, it’s like the solution has integrated well and forms part of our day to day operating model.
Vantagens
I think the best element of this product is that’s it very versatile as it allows you to design it around your current operation. Also the team are constantly releasing useful updates, some of which make life a little easier and some offer productivity gains.
Desvantagens
There nothing really that’s bad here, any elements that were hare to navigate are constantly being updated to make them as user friendly as possible.
Resposta do BigChange
What a great review - we are thrilled to hear how pleased you are with your system and benefit from our regular new system updates. BigChange is indeed a very versatile system and we are happy to be part of your operating model.
Thank you for choosing BigChange.
- Setor: Construção
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Big Change Revolutionised My Business
Avaliado em 23/10/2019
I have dealt with all levels withing the business and found 99% of the people amazing to deal with!...
I have dealt with all levels withing the business and found 99% of the people amazing to deal with! They have guided, trained and been far more accommodating then any other mobile resource software provider out there.
Vantagens
The facility to invoice live and make cash flow through the business improve.
Desvantagens
The schedule does not have dynamic scheduling
Razões para escolher o BigChange
How they promised they would adapt to suit my requirements, they did deliver!Software anterior
JoblogicRazões para mudar para o BigChange
Same as above!Resposta do BigChange
Delighted to hear about your amazing experience with the BigChange system. We designed it to be 'Revolutionary' for everyone, for you the business owner, for your team for your customers and your cashflow. Nothing gives us more satisfaction than hearing great success stories like this.
Thank you once again for taking the time to leave a review.
All the best,
Team BigChange
- Setor: Construção
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Big Change but NOT a BIG IMPROVEMENT
Avaliado em 14/06/2022
Heavy sales pitch full of promises that failed to deliver as soon as we signed on the dotted line,...
Heavy sales pitch full of promises that failed to deliver as soon as we signed on the dotted line, you cannot believe the pressure that they put on you to get you locked in to a very long and expensive contract , I feel conned
Vantagens
nothing that most other software can deliver
Desvantagens
Big Change, BIG promises that they fail to deliver, no help with transition from an existing system and no help at all (unless you pay extra of course) with the bespoke elements of the system that they claim during the sales and onboarding process will be no problem to integrate. As soon as you sign up and the pro-forma and direct debits have been arranged you struggle to hear from anyone. This system has cost my company a fortune and we are going back to our original system as its was far more user friendly and efficient, I will ask all of my staff members to provide an honest non -biased review of Big Change where it relates to their particular user experiences in their various roles, this has been a Big Mistake
Alternativas consideradas
GorillaDeskRazões para escolher o BigChange
We believed the salesman's pitchSoftware anterior
PodioRazões para mudar para o BigChange
Promised that it could deliver efficiency and integration (failed on both accounts)- Setor: Jogos e cassinos
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A complete solution
Avaliado em 17/09/2019
Big Change are a very customer focussed business, implementing Job Watch was extremely straight...
Big Change are a very customer focussed business, implementing Job Watch was extremely straight forward with ample amounts of training provided. The Job Watch product has brought together many of the elements of my company's field service activity ensuring a seamless and streamlined experience for clients , office staff and field engineers.
Vantagens
Job Watch is a very modular product and very straight forward to tailor to an individual business. Implementing this software had an immediate impact on the speed at which field service jobs were detailed and billed to the client. Cash flow was positively effected due to itemised billing, client sign off of work completed and job reports tied to invoices. Job watch manages all of the processes concerning my company's field service activity, from the tracking of engineers to the delivery of an accurate invoice with the added bonus of reducing time and costs associated with service administration.
Desvantagens
The contracts section of the software is difficult to tailor to our business and engineers on site do not have visibility of the contract levels that are set so they cannot see what works are covered by any agreement.
Razões para mudar para o BigChange
Big Change offered a more polished solution that was better suited to integrate in to my business.- Setor: Construção
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
SWS Northwest Ltd
Avaliado em 14/09/2021
[SENSITIVE CONTENT] our trainer is fantastic. What she doesn't know isn't worth knowing. She is so...
[SENSITIVE CONTENT] our trainer is fantastic. What she doesn't know isn't worth knowing. She is so patient and very helpful and really good fun to talk to.
Eli Sufrin is always available to help us out.
It has been hard to get this implemented, it has taken us a good 6 months to roll out. But this is down to me being very busy as well.
Vantagens
Its functionality and the ability to hold all our customers details, job details and job tracking.
Desvantagens
There are several actions that need to be done separately in order for an automation to work. This can be tricky to work out and normally involves calling Road Crew.
Alternativas consideradas
monday.comRazões para escolher o BigChange
I had used Big Change at another company years ago and found it to be a very good piece of software.Software anterior
TeamUpRazões para mudar para o BigChange
They did not have the functionality of BigChange.Resposta do BigChange
Simon, thank you for your review! I'm so glad to hear that you enjoyed our service.
We're always looking for ways to improve, but it's great to know that we are on the right track.
BigChange
Perguntas frequentes sobre o BigChange
Abaixo estão algumas perguntas frequentes sobre o BigChange.P: Que tipo de planos o BigChange oferece?
O BigChange oferece os seguintes planos de pagamento:
- A partir de: 69,95 £/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
JourneyWatch = £14.95 per vehicle, per month JobWatch = £69.95 per vehicle, per month JobWatch Plus = £99.95 per vehicle, per month
P: Quem costuma usar o BigChange?
Os clientes habituais do BigChange são:
11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
P: Em que idioma o BigChange está?
O BigChange está nos seguintes idiomas:
inglês
P: O BigChange é compatível com disponíveis móveis?
O BigChange é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O BigChange se integra com quais outros aplicativos?
O BigChange se integra com os seguintes aplicativos:
Google Maps, Microsoft Outlook, Microsoft Word, QuickBooks Online Advanced, SAP Business One, Xero, inspHire, what3words
P: Que nível de suporte o BigChange oferece?
O BigChange oferece as seguintes opções de suporte:
Email/Help Desk, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
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