Infor CloudSuite Industrial (SyteLine)

Infor CloudSuite Industrial (SyteLine)

ERP solution for discrete & process manufacturers

3.8/5 (24 avaliações)

Resumo do Infor CloudSuite Industrial (SyteLine)

Infor CloudSite Industrial (SyteLine) is an end-to-end ERP (enterprise resource planning) solution designed to help discrete and process manufacturers in SMB/enterprise markets enhance production and quality, customer service, and collaboration, as well as streamline aftermarket service and maintenance using a range of features including planning and scheduling tools, quality and service management, business intelligence, and more. Infor CloudSite’s cloud deployment options provide quick and central access to all important information, helping users work more efficiently and make faster decisions.

Planning and scheduling tools enable users to manage finite capacity planning and shop floor scheduling. Advanced planning and scheduling (APS) allows users to determine whether they have the materials, people, machines and tools they need to manufacture an item. Infor CloudSite Industrial (SyteLine) offers mixed mode support for ETO, MTO, MTS, etc. Quality and service management features help users manage aftermarket sales, as well as warranties and service contracts. Role-based dashboards, metrics and reports along with contextual and predictive analytics and financial and operational reports help users gain actionable insight into business performance.

Infor CloudSite enables users to track customer demand, scheduling, delivery dates and resources all from the same place. Customer management capabilities allow users to manage all aspects of their relationships with customers, from estimating to invoicing. Other Infor CloudSite Industrial (SyteLine) features include materials and inventory management, role-based information, and more. Disaster recovery and security options ensure user data is managed securely and protected against unauthorized access, intrusion and hacking.

Preços

A partir de
US$ 150,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Estados Unidos

Idiomas

Inglês

Infor CloudSuite Industrial (SyteLine) - Avaliações

Classificação geral
3.8/5
75% avaliações positivas
9
Excelente
9
Muito bom
2
Média
1
Ruim
3
Péssimo
Charles M.
Traduzir com Google

Not for Rapid Production facilities or Users with a large shipping base (Admin of 9.01.01)

Usado Diariamente durante Mais de dois anos
Avaliado em 07/08/2019
Fonte da avaliação: SoftwareAdvice

I can see the potential for manufacturers that build widgets with 6-8 week leads, but for anyone that builds any product and ships out the door in 10 days or less, stay away.

There are a lot of cool things we can't utilize because of our business model, but that's on us. Rather the CFO who set us up to fail (he's no longer here).

If you have the program development power and really want to take full control of Production Job moves and material transactions. The Data collection tables are a gods send. If your in this boat a lot of the other challenges you will face with CSI can easily be over come. It does require someone with strong programming skills and an understanding of table structures for custom reporting, and advanced form design though.

CSI uses pages called forms and when opening a form from within another form it creates what is called a linked form. If you modify the linked form or it's corresponding grid, it will mess up the form completely. This is where some users get tripped up, they'll modify a grid to make the most used information at the beginning, but when they go back to that form it's broken. CSI requires the form to be modified with out being linked to another form. this is a big complaint.

Infor can't make up their mind when it comes to reporting, with the newest version all reports are built in mongoose, but before that it was SSRS, and before that is was SSRS, and Crystal reporting, and before that just crystal reporting.

Vantagens

The Data Collections feature is by far the best experience. This module let us build our own job / job material transaction module outside of CSI. we populate the tables with the required data, and CSI does the rest.

Contrary to other options I find the accounting side built really well (minus reporting) this sucks everywhere), They do have a custom built Office integration module, which makes detailed accounting analysis and customer report building so simple and easy, this makes up for poor reporting design. Our Controller is really happy with the accounting side minus stock reporting.

Desvantagens

Reporting out right sucks.

System Administration requires a lot of hours of trial and error. Not all tables update or stay current automatically. an example would be Qty's allocated to Production. This number in the inventory screen can reflect outdated information and requires an utility to be ran to bring the information up to date. There is no guide as to what fields need to have a utility run, and each field that requires this has it's own utility to correct it. There are 5 we have set to auto run daily just for inventory and time phased.

Error messages are vague at best, the help index is outdated or doesn't give you all the details, or definitions for terms or fields.

Patches are really updates. If there is a known issue you encounter, you need to be really carefully about the patch required to fix it. They don't use patching as a means to correct the issue you have, but as a means to patch and enhance other modules as well.

There are a lot of bugs in the web platform for 9.01 we do not have access to upload documents when creating notes, this is a known bug but requires a full tool set update on the mongoose framework, which would require us to update to a never version of CSI as well.

Customer and Vendor Item Cross References are poorly designed. It makes doing mass updates at contract renewals impossible. I have to pragmatically update the cross references and new expiration dates.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

5.0/10
Bob D.
Traduzir com Google

Really good software for Design to order / Manufacture to order equipment companies

Usado Diariamente durante Mais de dois anos
Avaliado em 18/04/2019
Fonte da avaliação: Capterra

Overall, this is really good software for a mid-size company. I have worked at 5 companies that have used this software, from a small consumer goods company to a large vehicle manufacturing company. The software does what it is supposed to do and generally works well. When running multi-sites, it is important that the databases are set up the same for all sites so that information can be transferred between sites to reduce the amount of work required. Occasionally people will not put in the correct parameters (or none at all) when generating reports or paperwork and the system just runs, generating for all items in the system. Safety checks (ie that allowed the administrator to set limits on what will run at one time) would be really helpful to prevent the system from running wide open and creating a lot of data that needs to be purged or re-entered.

Vantagens

Lots of features, designed for the metal processing industry, able to handle lots of complexity, easy to create custom reports and to make customisations to suit the company requirements.

Desvantagens

Not as flexible as it could be. We have had a number of issues where we have had to dramatically change our processes to suite SyteLine instead of being able to get SyteLine to handle our processes as they are without having to spend a lot of money on add-ons. Some processes require a lot of manual processes (ie accounts payable), especially when dealing with multiple currencies.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Mike L.
Traduzir com Google

Long time User

Usado Diariamente durante Mais de dois anos
Avaliado em 02/05/2019
Fonte da avaliação: Capterra

Vantagens

The extensibility provided by the Mongoose toolset allows us to add simple and even complex functionality with zero impact on patching and upgrading. The included functionality is broad, and fits our metal fabrication business very well. The ability to filter data on forms gives the users quick access to just the dataset they need, avoiding IT requests. We really like the Dataview tool for displaying and exporting data without going through the extra steps for running traditional reports. The APS planning engine is terrific.

Desvantagens

We have an on premise installation, and performance at remote sites across the WAN is slower than the site closest to the data center. The built in Financial Reporting tool is very basic. A/P and A/R could use some additional functionality.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Jordan F.
Traduzir com Google

Sold as Effective Software but Falls Short

Usado Diariamente durante Mais de um ano
Avaliado em 30/07/2018
Fonte da avaliação: SoftwareAdvice

I've implemented ERP systems in highly functioning environments and used other systems on a regular basis, so I consider myself competent in understanding what I would consider basic quality. This review in part originates from frustration that my company and I face but also in hopes that a reader out there can learn more of the struggles we encountered with this ERP system. I can't imagine a situation in which this software would provide an improvement for a business even remotely similar to ours. Often, people want to eliminate an old ERP system thinking that there's something better, but in my experience, newer doesn't often translate to better. The grass is always greener on the other side.

Vantagens

It's nice that the average user can pull data without too much training, and even turn them into dashboards that usually work. The UI also looks modern and is generally aesthetically pleasing. One of their consultants that helped us set it up was incredibly smart - but I think that helped mask what a poor deal we were getting with this software.

Desvantagens

It's the slowest ERP system I've used by far - they recommended we upgrade our server, but we later discovered that that was not the cause, the slowness was purely in the design. Simple tasks like deleting a job order can result in dozens of popup windows that provide useless information. Order information, available on a one screen view in SAP, may be spread out over up to 5 different forms that are slow and cumbersome to navigate between (just clicking on a different module results in a delay). Their provided warehouse management system is an abomination that is so cumbersome and non-intuitive that we've gone back to doing everything by paper (not Syteline generated paper of course - any update would cost thousands and be null when they roll out the next update). Infor Syteline was not designed to cooperate with a configurator, but they sold it to us linked to one anyway. As a result, many of the modules we paid for are useless or counterproductive. The amount of transactions we are now required to do is a logarithmic increase from what it was with our previous system - to the point that we've added headcount to merely satisfy the system without doing anything real time to reap the benefit. They sold us an error detection feature - but this feature identifies an error and places a small popup on a screen (which our operators will not often notice because they scan so often) but allow the user to continue anyway. In general, there are no other features that I'm aware of that perform error detection in manufacturing like a normal, acceptable ERP system should. There are situations where Infor will automatically generate an incorrect lot - causing variances, thus requiring us to be extra diligent with every transaction. They sold that we would be easily able to retrieve drawings, but later found that there were substantial IT hurdles to jump over to make it available, and when it was, it required so many clicks that none of our operators would voluntarily review the drawings. There are 3 places to store documents, all of which are slow, and it's difficult to drive consistency because each has a necessary place in certain modules. There is a very steep learning curve because many of the modules are not arranged in an intuitive way and often have names that are not helpful to the general workforce that uses it (eg "Unposted Job Transactions"). In some cases, it will allow you to start making updates to something, and when you try to save it, tell you that you can't save it because the record is deadlocked or something. Then, when you try to delete your work or undo what you did to start over, it won't allow you to do that either, requiring you to force close the system. Most forms have a form view on the right and a data view of all of the records on the left - the data view side tends to hide the most valuable information far to the right, which requires sometimes minutes of scrolling. You can reset your column locations to make these more accessible, but it's periodically reset. To add a cherry on top, every week or so, one of my modules will garble and make a majority of the data hidden and the buttons inaccessible. This requires IT to intervene, for many employees, on a regular basis, to combat this ridiculous glitch.

Detalhamento da qualificação

Praticidade

Avaliador Verificado
Traduzir com Google

Working with SyteLine

Usado Diariamente durante Mais de dois anos
Avaliado em 23/04/2019
Fonte da avaliação: Capterra

Daily we realise that the system can do more for us. Allows us to peal back the layers so we can get rid of all different databases we have built up over many years.

Vantagens

The software is general logical, it fits together and does the job. Options, generally there is more than one way of doing thing. Lots of us make and buy large box's and sell small ones. the software lets you find a path to do this the way you want too.

Desvantagens

It highlights the wholes in your data, generally most problems come down to problems with users and data.

Patches and fix's, lots of small ones that and that need testing of lots of areas, would it work having a quarterly group update?

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10

Preço do Infor CloudSuite Industrial (SyteLine)

A partir de
US$ 150,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Contact Infor for pricing information.

Recursos do Infor CloudSuite Industrial (SyteLine)

  • Gestão de estoques
  • Gestão de orçamentos
  • Integração da contabilidade
  • Painel de atividades
  • Relatórios e estatística

  • API
  • Acompanhamento de atividades
  • Banco de dados do cliente
  • Cobrança e faturamento
  • Criação de relatórios personalizável
  • Dados em tempo real
  • Função de busca
  • Gerenciamento de faturas
  • Gestão de calendários
  • Importação/exportação de dados
  • Integração de terceiros
  • Lembretes automáticos
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Rastreamento de estoque

Mais informações sobre Infor CloudSuite Industrial (SyteLine)

Principais recursos do Infor CloudSuite Industrial (SyteLine)

  • "What If" Scenarios
  • Accounting Integration
  • Bills of Material
  • Demand Planning
  • Distribution Management
  • Document Management
  • Electronic Data Interchange
  • Enterprise Asset Management
  • Financial Management
  • Forecasting
  • HR Management
  • Inventory Management
  • Job Scheduling
  • Order Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Quality Control
  • Quote Management
  • Resource Management
  • Safety Management
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Traceability
  • Transportation Management
  • Warehouse Management

Vantagens

• Cloud-based deployment options give users the flexibility to access information anytime, anywhere, via any internet-enabled device.

• Advanced planning and scheduling tools help users determine if they have the right materials, people, machines and tools they need to manufacture an item.

• Material and inventory management tools ensure users only buy what they need, when they need it.

• Customer management tools enable users to manage all aspects of relationships with customers and prospects, from estimating through to invoicing.

• Ensure data is maintained securely and protected from issues such as intrusion, hacking and unauthorized access with security options and redundancy and disaster recovery systems.

Perguntas frequentes sobre o Infor CloudSuite Industrial (SyteLine)

Abaixo estão algumas perguntas frequentes sobre o Infor CloudSuite Industrial (SyteLine).

P: Que tipo de planos o Infor CloudSuite Industrial (SyteLine) oferece?

O Infor CloudSuite Industrial (SyteLine) oferece os seguintes planos de pagamento:

A partir de: US$ 150,00/mês

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

Contact Infor for pricing information.

P: Quais são os principais recursos do Infor CloudSuite Industrial (SyteLine)?

O Infor CloudSuite Industrial (SyteLine) oferece os seguintes recursos:

  • "What If" Scenarios
  • Accounting Integration
  • Bills of Material
  • Demand Planning
  • Distribution Management
  • Document Management
  • Electronic Data Interchange
  • Enterprise Asset Management
  • Financial Management
  • Forecasting
  • HR Management
  • Inventory Management
  • Job Scheduling
  • Order Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Quality Control
  • Quote Management
  • Resource Management
  • Safety Management
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Traceability
  • Transportation Management
  • Warehouse Management

P: Quem costuma usar o Infor CloudSuite Industrial (SyteLine)?

Os clientes habituais do Infor CloudSuite Industrial (SyteLine) são:

Empresas de médio porte, Pequenas empresas

P: Em que idioma o Infor CloudSuite Industrial (SyteLine) está?

O Infor CloudSuite Industrial (SyteLine) está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Infor CloudSuite Industrial (SyteLine) oferece?

O Infor CloudSuite Industrial (SyteLine) tem os seguintes planos de preços:

Assinatura

P: O Infor CloudSuite Industrial (SyteLine) é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Infor CloudSuite Industrial (SyteLine).

P: O Infor CloudSuite Industrial (SyteLine) se integra com quais outros aplicativos?

O Infor CloudSuite Industrial (SyteLine) se integra com os seguintes aplicativos:

Birst, TRACK

P: Que nível de suporte o Infor CloudSuite Industrial (SyteLine) oferece?

O Infor CloudSuite Industrial (SyteLine) oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone, Tutoriais em vídeo