Sobre o TRIMS
TRIMS é uma plataforma de varejo omnichannel desenvolvida para que empresas de varejo de todos os tamanhos possam gerenciar o estoque e ponto de venda (PDV). O sistema pode ser integrado a uma variedade de plataformas de comércio eletrônico, como WooCommerce, Shopify e Magento, além de fornecer ferramentas para engajamento com o cliente, gestão de pedidos e muito mais.
Com o TRIMS, os usuários podem gerenciar centralmente todas as vendas, clientes, estoque, estoque e compras. Os usuários podem personalizar a matriz de atributos e variantes para atender às necessidades específicas dos negócios. Os conectores específicos da plataforma permitem que os usuários se integrem ao Magento, Shopify, WooCommerce, Farfetch, Visualsoft e Channel Advisor, enquanto o TRIMS oferece uma API para se conectar a outros provedores de comércio eletrônico.
Os usuários podem aumentar o engajamento com o cliente e fortalecer os relacionamentos com as ferramentas do TRIMS. Os pontos de fidelidade permitem que os usuários recompensem os clientes pelas compras e os perfis de clientes podem ser gerados para fins de marketing. Os dados de compra de toda a empresa podem ser analisados centralmente em um único sistema para fornecer insights de vendas. O TRIMS também automatiza a alocação de pedidos de comércio eletrônico e gera alertas do usuário para seleção e validação de pedidos.
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Avaliações
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- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Trims by Touch Retail review
Avaliado em 13/03/2019
it's an amazing system that i personally rate as better than most that i've used,
it's an amazing system that i personally rate as better than most that i've used,
Vantagens
The system is so easy and simple to use, set up completely for an inexperienced user. everything is set up similar to apps on your phone or computer.
Desvantagens
i sometimes struggle to report in vision, wish i could build my own reports from scratch. But i know this is more advanced use of the system.
Resposta do Touchretail
Thank you for the comments Damian. It's lovely to have Nordic Outdoor using our system, and it's a pleasure working with you. We are continuously improving our offering and hope to have yet more great tools available for you soon!
Thanks again for taking the time to review.
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Solution
Avaliado em 11/03/2019
It's been very good, once we were over the initial learning curve. TRIMS allows us to manage our...
It's been very good, once we were over the initial learning curve. TRIMS allows us to manage our stock effectively, while giving us a clear picture of how each part of the business is performing by time and by date, 24/7.
TRIMS is a very comprehensive piece of software - our advice would be to simplify it, until you learn what it can do, and then increase its footprint in your business in bite size chunks, because once it is something you are familiar with, you'll genuinely wonder how you've ever done without it.
Vantagens
TRIMS offers us a comprehensive picture of our current stock and of the performance of our business at any given time, now or in the past. It's integrated superbly well with our website, enabling us to immediately stop selling online when we have run out of stock. We would warmly recommend Touch Retail, who have been superb partners from the word go.
Desvantagens
The software is very comprehensive, so it can take some time to get to grips with it, but if you request it, the TRIMS team can simplify your experience so that the system only gives you what you want and need, with the option to improve your user experience as you become more familiar with the platform.
Resposta do Touchretail
Simon, it's an absolute pleasure to read your comments. The whole reason we develop retail software is to try and make retailers lives easier, so reading reviews like this really makes it all worthwhile. I will ensure the rest of the team read this and thanks for taking the time to comment, and for being so supportive of our efforts.
- Setor: Varejistas
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
review
Avaliado em 25/03/2019
ok
ok
Vantagens
Relative ease when the system works properly
Desvantagens
Can sometimes be extremely slow.. They do not offer the ability for a retailer to run a 3 for 2 promotion.. fairly basic retailing promotion these days..
they do not have an SLA for when they will get back to you
Resposta do Touchretail
Thanks for taking the time to review our software. We have recently introduced a Checkout Rules system that allows most styles of promotion to be triggered at the point of checkout, either at the stores or through a website (if your web developer integrates this). So get in touch with the support team and they can explain more about how this works. Hope that helps.
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Overall great system
Avaliado em 22/03/2019
You need to have patience and be willing to learn how to use the system but once you know your way...
You need to have patience and be willing to learn how to use the system but once you know your way around it it's fantastic and i've already recommended it to other retailers.
Vantagens
The trims back end software has a lot of very useful features and is quite easy to use once you understand the basics. It has a modern look and layout which make it more intuitive to use than other options we looked at before decided to go with Touch Retail.
Desvantagens
While the ticket system for technical issues works well and the team in support work on problems quickly, communication could be improved. The causes of any crashes or faults are never explained, instead just an email saying the ticket has been resolved. This would probably be okay most of the time but often it's for an ongoing issue.
Resposta do Touchretail
Thanks for the positive review, it is great to hear that you are getting on well with the system, and that it is of real benefit to your business. We take on-board any comments and I will talk to the team about explaining the cause of any issues, should you get any.
Your point about having patience and be willing to learn is very true. Our previous software Rapidstock, was very very easy to use but had limited functionality. TRIMS has been written to do a lot more, and be very flexible, and inevitably that is going to be more difficult to use. But that is what we wan't, a much more powerful system. And I think we have hit the right balance - but we do always keep adding in thing to make it easier.
Thanks again!
- Setor: Artigos esportivos
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
TRIMS is helping us to steamline our stock system and give seamless integration to our website.
Avaliado em 12/03/2019
We had a very tricky problem for TRIMS to solve as we were merging two businesses together and had...
We had a very tricky problem for TRIMS to solve as we were merging two businesses together and had two separate stock systems, we were also planning on launching two new websites at the same time. This was a tough situation that TRIMS helped us to resolve. The staff were amazing and helped us through every step of the way. We are now a year into using TRIMS and have got to grips with the system quickly.
Vantagens
I like the way you can customise the product records to work best for you, giving you a system that is easy to work with. I also like the reporting as it can keep me up to date on sales by brand, department etc.
Desvantagens
The reports take a while to build and ideally could do with being quicker. It can feel like a lot of steps to adjust a record if you need to.
Resposta do Touchretail
Hi Anna. Thanks very much for taking the time to review our software. Lovely to be working with you and it's great to hear that you are getting real positive benefit from using TRIMS.
We are doing all we can to speed up reporting, it can be difficult with the system being so flexible. But we are making progress. If you are not already scheduling emailed reports, it is worth doing so because you can then have your reports sat in your inbox waiting for you.
Thanks again for the positive comments!
Perguntas frequentes sobre o TRIMS
Abaixo estão algumas perguntas frequentes sobre o TRIMS.P: Que tipo de planos o TRIMS oferece?
O TRIMS oferece os seguintes planos de pagamento:
- A partir de: 69,00 £/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o TRIMS?
Os clientes habituais do TRIMS são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500
P: Em que idioma o TRIMS está?
O TRIMS está nos seguintes idiomas:
inglês
P: O TRIMS é compatível com dispositivos móveis?
O TRIMS é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O TRIMS se integra com quais outros aplicativos?
O TRIMS se integra com os seguintes aplicativos:
Adobe Commerce, ChannelAdvisor, Peoplevox WMS, Shopify, WooCommerce
P: Que nível de suporte o TRIMS oferece?
O TRIMS oferece as seguintes opções de suporte:
Email/Help Desk, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
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