Domotz Pro

Vantagens

Very easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control.
A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must.

I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed.

If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access.

Desvantagens

None that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product.

Vantagens

Everything! The Domotz team have developed a well thought out product that addresses the needs of the end user without the need of complex configurations seen in most RMM tools today. My personal favorite features include Domotz Eyes with Alerts, VPN on Demand, Network Monitoring, Web-hooks, VLAN support and IoT integrations.
Working with Embedded systems deployed across remote locations, there is no better tool to provide us with real time proactive monitoring of our remote assets.

Desvantagens

We have not experienced any Cons with the product thus far. However we are grateful to the development team that is constantly engaging with us to add features to the product and expand the scope of use with the ever changing Network and IT environments in to day's world

Vantagens

This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace.

Desvantagens

The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it.

Vantagens

The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan

Desvantagens

The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades.

Vantagens

While there is other competitive options on the market, Domotz accomplishes its primary aspects in a more readable fashion. The reporting is useful and by and large the tool just works. They seem to always be making improvements and its been becoming a much stronger product.

Desvantagens

Feature development can take quite awhile but they work when they are released.