--- description: Avaliações detalhadas do Dameware com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Dameware com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dameware - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Desktop Remoto](/directory/1731/remote-desktop/software) > [Dameware](/software/116847/dameware) # Dameware Canonical: https://www.getapp.pt/software/116847/dameware Page: 1 / 11\ Seguinte: [Next page](https://www.getapp.pt/software/116847/dameware?page=2) > O Dameware é uma ferramenta de suporte remoto baseada na nuvem que auxilia os profissionais de TI na resolução de problemas e na administração do Windows. Os principais recursos incluem suporte a várias plataformas, gerenciamento de diretórios, permissões de conta de usuário, bate-papo ao vivo, visibilidade de vários monitores, emissão de tíquetes com base em tarefas e geração de relatórios. > > Verdict: Rated **4.5/5** by 244 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 244 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: SolarWinds - **Location**: Tulsa, EUA - **Founded**: 1999 ## Commercial Context - **Preço inicial**: 540,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: chinês tradicional, espanhol, francês, inglês, japonês, português - **Available Countries**: Canadá, Estados Unidos, Japão ## Recursos - Acesso para Celular - Acesso sem supervisão - Aplicativo móvel - Autenticação - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Compartilhamento de arquivos - Compartilhamento de tela - Controle e acesso remoto - Controles/permissões de acesso - Gerenciamento de tickets de suporte - Gestão da base de conhecimento - Gestão de acesso - Gestão de tíquetes - Gravação de sessão - Imagem de marca personalizável - Monitoramento - Monitoramento remoto e gestão - Métodos de autenticação múltiplos ## Integrations (1 total) - SolarWinds Service Desk ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Desktop Remoto](https://www.getapp.pt/directory/1731/remote-desktop/software) ## Categorias relacionadas - [Software de Desktop Remoto](https://www.getapp.pt/directory/1731/remote-desktop/software) - [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software) - [Software de Autenticação Multifator](https://www.getapp.pt/directory/3814/multi-factor-authentication/software) - [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software) - [Software para Gestão e Monitoramento Remoto](https://www.getapp.pt/directory/1767/remote-monitoring-and-management/software) ## Alternativas 1. 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Support is horrible at best ----- ### "Dameware is a robust and versatile remote access tool" — 4.0/5 > **Avaliador Verificado** | *16 de maio de 2024* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: I've been using Dameware for a while now, and I must say, it's been a game-changer for my IT support work. Here’s a breakdown of my experience with it: What I Love: Easy to Use: The interface is very intuitive. Even if you're not super tech-savvy, you can find your way around without much hassle. It’s made my remote management tasks so much simpler. Versatile Remote Access: Dameware covers all the bases when it comes to remote access. Whether I need to take control of a user’s desktop, transfer files, or manage system settings, it has all the tools I need. Supports Multiple Platforms: I work with a mix of Windows, macOS, and Linux systems, and Dameware handles them all seamlessly. This cross-platform support is a huge plus for me. Strong Security Features: Security is always a concern with remote access tools, but Dameware’s multi-factor authentication, smart card login, and encryption give me peace of mind. I know my sessions are secure. Scales Well: Whether I'm supporting a small team or a larger group, Dameware scales effortlessly. It adapts to my needs as they grow, without any performance issues. > > **Desvantagens**: What Could Be Better: Setup Can Be Tricky: The initial setup and configuration can be a bit daunting, especially if you’re dealing with a large network. It took me some time to get everything running smoothly. Pricey: Dameware isn’t the cheapest option out there. For smaller businesses or those on a tight budget, the cost might be a bit steep. However, I believe the features justify the price. Resource Usage: During remote sessions, I’ve noticed that Dameware can be a bit resource-intensive. It’s not a deal-breaker, but it’s something to keep in mind, especially on older systems. ----- ### "Used Dameware for remote support of 70+ machines" — 2.0/5 > **Avaliador Verificado** | *4 de maio de 2018* | Serviços jurídicos | Recommendation rating: 6.0/10 > > **Vantagens**: Dameware lets me mange 70+ computers in 12 locations all from my desktop. I can install updates and fix any user issues. The best part is i can watch a user with out them knowing. This has allowed us to catch youtube and facebook watchers. The software is easy to use and a decent price. It also supports UAC so you don't need any end user help. With remote install we don't have to travel to any office locations. > > **Desvantagens**: The interface is from the 90's. Even the latest version has an old look to it. Everything works it just looks old not a big con at all. > > good price allowing for remote user access ----- ### "Dameware Software Review: A Comprehensive Remote Support and Systems Management Solution" — 4.0/5 > **Avaliador Verificado** | *29 de março de 2023* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: Offers a suite of tools for remote support and systems management, including remote desktop connection, remote control, system troubleshooting and diagnostics, and file transfer capabilities.Provides integration with Active Directory and other network management tools, making it easier for IT professionals to manage and monitor their IT infrastructure.Available in both on-premise and cloud-based versions, offering flexibility for businesses and organizations of all sizes.Supports multiple operating systems, including Windows, Mac, and Linux.User-friendly and customizable interface, making it easy for users to navigate and personalize the software. > > **Desvantagens**: May not be cost-effective for small businesses or individual users.Steep learning curve for users who are new to remote support and systems management.Some features may require additional setup and configuration, which can be time-consuming.Limited customer support options, with no phone or chat support available. > > Overall, Dameware software is a comprehensive remote support and systems management solution that provides a range of tools to help IT professionals and MSPs manage and support their IT infrastructure. While it may not be suitable for everyone due to its cost and learning curve, its range of features and customization options make it a valuable asset for businesses and organizations that require robust remote support and systems management capabilities. ----- ### "Great software for remote support" — 4.0/5 > **Avaliador Verificado** | *4 de junho de 2018* | Recommendation rating: 9.0/10 > > **Vantagens**: Dameware is easy to use, easy to install and can connect to multiple types of clients. We have been using it for several years to provide remote IT assistance to our staff, on both Windows and Mac computer (using VNC), and it is very helpful. > > **Desvantagens**: You sometimes have to fiddle with the settings, depending on the client machine, and there are times when the connection does not work right away (can't say if it is an issue with the software or with out network or the configuration of our PCs). Sometimes, the remote connection is switched to a "Mirror Driver" mode, where some commands like Ctrl+Alt+Del do not work, and you have to use the on-screen keyboard for this. > > Very helpful to support your staff, either on remote offices or on different offices in your same building, without actually having to be present there. ----- Page: 1 / 11\ Seguinte: [Next page](https://www.getapp.pt/software/116847/dameware?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/116847/dameware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data