Spark Chart

Spark Chart

Survey software for business consultants and leaders

4,8/5 (37 avaliações)

Resumo do Spark Chart

O que é o Spark Chart?

Spark Chart is a SaaS survey software solution for business consultants and leaders to create and deploy any type of survey and collect feedback. Its key features include ready-made templates, advanced logic, comprehensive survey deployment and response tracking, process automation, multiple language support and deep analytical and reporting tools.

The application comes with modules to conduct employee surveys, gather 360 degree feedback, find out Net Promoter Score (NPS), get customer feedback, perform market research and conduct virtually any type of survey. Users can access the system’s predefined templates and create customized surveys with advanced logic. Spark Chart includes a functionality which lets team members define the flow of the survey and automate actions. Integrate with 1400+ applications using the Zapier integration.

Spark Chart includes a customizable branding feature which allows users to change project logos, headers, colors, messages and instructions. The deployment tool lets teams send surveys to recipients via email and publish on social media or websites. A tracking tool monitors engagement, displays the respondent’s progress and collects feedback. Notifications can be enabled to receive messages and results immediately on completion of surveys.

The reporting capability is comprehensive. Customized reports can be created for different audiences. Results can be easily filtered by selected question responses, projects, groups, individuals, segments, demographic groups, date ranges and more. Multiple filters can be applied. There are numerous options for customizing shared reports, including a large range of chart types, choosing which report elements are shown or hidden, viewing data tables, inserting recommendations and message directly into reports. Reports can be shared with a link and may also be exported and printed.

There are too many features to list them here.

Resumo do Spark Chart

Preços

A partir de
US$ 25,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Annual Plan:
300 $ per annum for a fully featured Account
480 $ per annum for a Consultant/Enterprise Plan

Monthly Plan:
30 $ per month for a fully featured Account
50 $ per month for a Consultant/Enterprise Plan


Recursos do Spark Chart

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

Capturas de tela

Captura de tela do Spark Chart: The reporting feature provides detailed survey analytics
Captura de tela do Spark Chart: The reporting feature provides detailed survey analytics Captura de tela do Spark Chart: Users are able to create and share reports Captura de tela do Spark Chart: Users can add conditional and advanced logic to automate the flow of actions Captura de tela do Spark Chart: Users can create customized surveys

Spark Chart - Avaliações

Spark Chart - Avaliações

Classificação geral
4,8
/
5
Excelente
30

Muito bom
7

Regular
0

Ruim
0

Péssimo
0

Relação qualidade/preço
4,9
Recursos
4,6
Praticidade
4,4
Suporte ao cliente
4,8
100% dos usuários recomendam este app
Dylan F.

Very powerful survey tool. Fast, responsive service. Innovative approach

We have used Spark Chart for a variety of survey needs from gaining feedback from our customers about the services we have delivered (Spark Chart works like a dream for this) to running organisational climate surveys for our clients (very powerful and easy to set up the way we want). We have received very high response rates and our clients are very satisfied with the quality of the results.

Spark chart is very flexible - every aspect of the survey is customisable from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. Spark Chart also generates high-quality, shareable reports that clearly present the data. It is also regularly updated with new innovations and features.


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Kevin M.

Tried the Free Tools, Glad I Paid for Spark Chart

Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.


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Avaliador Verificado

Great for very specific use cases

Smooth, easy and a little boring.


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Avaliador Verificado

Great tool with great development trajectory

I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.


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Abe C.

Everything You Need In An Enterprise Review Tool

My company builds highly customized software for midsize companies, and our software gets used on average by 80-100 people in each company. We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart. I can now send surveys to management teams and employees of each one of our customers and gain invaluable feedback.


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Dylan F.
Setor: Consultoria de gestão
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Very powerful survey tool. Fast, responsive service. Innovative approach

Usado Semanal durante 6 a 12 meses
Avaliado em 13/05/2019
Fonte da avaliação: Capterra

We have used Spark Chart for a variety of survey needs from gaining feedback from our customers about the services we have delivered (Spark Chart works like a dream for this) to running organisational climate surveys for our clients (very powerful and easy to set up the way we want). We have received very high response rates and our clients are very satisfied with the quality of the results.

Spark chart is very flexible - every aspect of the survey is customisable from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. Spark Chart also generates high-quality, shareable reports that clearly present the data. It is also regularly updated with new innovations and features.

Vantagens

Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And, even with all these features, it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. The system does most of the work for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new innovations and features.

Desvantagens

All my experiences have been good and the data reporting is excellent. The one thing I am looking forward to is even more complex reporting features that are in development and will be released soon (so, not really a 'con'!).

Traduzido para o Português

Resposta do Spark Chart

Thanks for the great feedback Dylan. We appreciate it.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Kevin M.
Setor: Consultoria de gestão
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Tried the Free Tools, Glad I Paid for Spark Chart

Usado Mensal durante Mais de dois anos
Avaliado em 04/06/2019
Fonte da avaliação: Capterra

Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.

Vantagens

Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.

Desvantagens

The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.

Traduzido para o Português

Resposta do Spark Chart

Thanks for your feedback Kevin. We are continuing to work on more features and looking to make them as easy to use as possible.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Avaliador Verificado
Setor: Consultoria de gestão
Porte da empresa: Profissional autônomo
Traduzido para o Português

Great for very specific use cases

Usado Outro durante Avaliação gratuita
Avaliado em 06/09/2019
Fonte da avaliação: Capterra

Smooth, easy and a little boring.

Vantagens

What I love about this survey tool is that they offer a lot of things straight out of the box. Specifically starting a new survey is made so much easier with templates available in the system.
The system is also quite easy to use. Although there's a tour option, the tool itself is pretty self explanatory.
I can see this work really well when used inside businesses for 360 reviews or leadership surveys as the tool offers you to add e-mail recipients even including e-mail templates.

Desvantagens

Although very user friendly , the surveys come across pretty dull. Surveys are already not something people are waiting to fill out so a bit more excitement would be very welcome.
I also feel the survey templates could use a bit more explanation (why are certain questions where they are, what's the thinking behind it?)
And when I choose any survey tool it has to offer the option to add images instead of words as answers. This encourages people to respond and engage. I have not found this to be available in this spark chart.

Traduzido para o Português

Resposta do Spark Chart

Thanks for your feedback. Much appreciated. It's great to get suggestions, particularly when they align with our plans for the future. We have new features in development for some of your suggestions. Thanks again. By the way, I would love to get on a call to discuss.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 7.0/10

Avaliador Verificado
Setor: Formação profissional e coaching
Porte da empresa: Profissional autônomo
Traduzido para o Português

Great tool with great development trajectory

Usado Semanal durante Mais de um ano
Avaliado em 04/06/2019
Fonte da avaliação: Capterra

I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.

Vantagens

I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. Analysis of results is easy and straightforward. What really keeps me in the tool is the frequent improvement of the service. The people who run it listen to their users and have greatly improved the usability of the software. It's also stable as a rock. I love how I frequently get the message 'this is what is new since your last use' when I log in. Thanks guys for believing in your product and keeping it fresh!

Desvantagens

Usability is still an issue for me. Some design decisions are just strange. why do I still have to look every time for the way to create a link to give my people? Why do I manually have to generate a link for the survey to hand out? Things have improved, but I still keep looking around for things more than I should.

Traduzido para o Português

Resposta do Spark Chart

Thanks for your feedback. We appreciate it. Please reach out to our support team for some help. It sounds like we may be able to make some things easier for you with a bit of one on one guidance. We are also building a new onboarding process right now. So, your input would be very beneficial. We are available 24 x 7.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Abe C.
Setor: Software
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Everything You Need In An Enterprise Review Tool

Usado Outro durante Mais de um ano
Avaliado em 07/06/2019
Fonte da avaliação: Capterra

My company builds highly customized software for midsize companies, and our software gets used on average by 80-100 people in each company. We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart. I can now send surveys to management teams and employees of each one of our customers and gain invaluable feedback.

Vantagens

The advanced branching logic and user management makes using this tool a breeze. I also love that I can start from a template and customize as I go. SparkChart has become a regular part of my business flow. Not to mention that the support team is top notch.

Desvantagens

The tool can probably take into consideration more custom branding options for its enterprise users. I also had some issues getting my emails to show that they are being sent from my own company v.s. from SparkChart, but eventually got that issue resolved.

Traduzido para o Português

Resposta do Spark Chart

Thanks very much Abe. We really appreciate your feedback and review. We are listening to your suggestions.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,3/10
Baseado em 37 usuários
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Preço do Spark Chart

Preço do Spark Chart

A partir de
US$ 25,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Annual Plan:
300 $ per annum for a fully featured Account
480 $ per annum for a Consultant/Enterprise Plan

Monthly Plan:
30 $ per month for a fully featured Account
50 $ per month for a Consultant/Enterprise Plan

Annual Plan:
300 $ per annum for a fully featured Account
480 $ per annum for a Consultant/Enterprise Plan

Monthly Plan:
30 $ per month for a fully featured Account
50 $ per month for a Consultant/Enterprise Plan

Relação qualidade/preço
4,9/5
Baseado em 37 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Spark Chart

Recursos do Spark Chart

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,6/5
Baseado em 37 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Spark Chart

Mais informações sobre Spark Chart

Principais recursos do Spark Chart

  • 360 Degree Feedback
  • Benchmarking
  • Complaint Monitoring
  • Custom Survey URLs
  • Customizable Questions
  • Customizable Templates
  • Email Marketing
  • Feedback Collection
  • Feedback Management
  • Group Summary Report
  • Multi-Channel Distribution
  • Performance Management
  • Question Library
  • Rater Selection
  • Self Service Portal
  • Survey Management

Vantagens

Design & create any type of survey!
Customize & deploy surveys quickly!
Dig deep & analyze with ease!
Create & share beautiful reports. Instantly!
Get expert support & advice, 24 hours a day and 7 days a week!

Perguntas frequentes sobre o Spark Chart

Perguntas frequentes sobre o Spark Chart

Abaixo estão algumas perguntas frequentes sobre o Spark Chart.

P: Que tipo de planos o Spark Chart oferece?

O Spark Chart oferece os seguintes planos de pagamento:

A partir de: US$ 25,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Annual Plan: 300 $ per annum for a fully featured Account 480 $ per annum for a Consultant/Enterprise Plan Monthly Plan: 30 $ per month for a fully featured Account 50 $ per month for a Consultant/Enterprise Plan

P: Quais são os principais recursos do Spark Chart?

O Spark Chart oferece os seguintes recursos:

  • 360 Degree Feedback
  • Benchmarking
  • Complaint Monitoring
  • Custom Survey URLs
  • Customizable Questions
  • Customizable Templates
  • Email Marketing
  • Feedback Collection
  • Feedback Management
  • Group Summary Report
  • Multi-Channel Distribution
  • Performance Management
  • Question Library
  • Rater Selection
  • Self Service Portal
  • Survey Management

P: Quem costuma usar o Spark Chart?

Os clientes habituais do Spark Chart são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o Spark Chart está?

O Spark Chart está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Spark Chart oferece?

O Spark Chart tem os seguintes planos de preços:

Assinatura

P: O Spark Chart é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Spark Chart.

P: O Spark Chart se integra com quais outros aplicativos?

O Spark Chart se integra com os seguintes aplicativos:

Slack, Zapier

P: Que nível de suporte o Spark Chart oferece?

O Spark Chart oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone