Splashtop

Sobre o Splashtop

O Splashtop Business Access é uma solução baseada na nuvem que auxilia indivíduos e equipes com acesso remoto, segurança de dados e transferência de arquivos. Seus principais recursos incluem acesso a vários dispositivos, conformidade, exibição de vários monitores, gerenciamento de usuários, bate-papo, compartilhamento de área de trabalho, gravação de sessões e reinicialização remota.

O aplicativo permite que os gerentes convidem usuários, definam funções e permitam acesso a computadores específicos. O módulo de transferência de arquivos no Splastop Business Access permite que as equipes arrastem e soltem arquivos entre computadores e configurem transferências sem iniciar uma sessão remota. Com a funcionalidade de vários monitores, os membros da equipe podem configurar uma exibição consolidada das telas a partir de várias sessões remotas.

O Splashtop Business Access permite aos usuários gravar sessões remotas com apenas um clique e salvar todas as gravações. Ele permite que os funcionários reiniciem computadores remotos por meio do aplicativo móvel ou do terminal na Internet. O aplicativo permite que dois membros acessem remotamente um computador ao mesmo tempo e, com a funcionalidade de bate-papo, que eles se comuniquem com o usuário em um computador remoto.


Imagens

Splashtop Software - 1
Splashtop Software - 2
Splashtop Software - 3
Splashtop Software - 4
Ver mais 6
Splashtop - Vídeo
Splashtop - Vídeo
Splashtop Software - 1
Splashtop Software - 2
Splashtop Software - 3
Splashtop Software - 4

Not sure about Splashtop? Compare with a popular alternative

Splashtop

4,7 (667)
VS.
Highly reviewed

Preço inicial

4,58 €
mês
12,00 €
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

39
32

Integrações

9
10

Praticidade

4,8 (667)
4,7 (904)

Relação qualidade/preço

4,8 (667)
4,7 (904)

Atendimento ao cliente

4,7 (667)
4,6 (904)

Alternativas

Zoho Assist

4,7
#1 alternativa ao Splashtop
Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie...

RemotePC

4,7
#2 alternativa ao Splashtop
O RemotePC é uma solução de acesso remoto rápida e segura que permite que consumidores, empresas e profissionais de TI...

Take Control

4,3
#3 alternativa ao Splashtop
O Solarwinds Take Control (antigo SolarWinds MSP Anywhere) é um software de controle remoto baseado na Internet para...

Zendesk Suite

4,4
#4 alternativa ao Splashtop
A solução de suporte técnico personalizável do Zendesk facilita as coisas para os clientes, prepara as equipes para o...

Avaliações

Classificação geral

4,7 /5
(667)
Relação qualidade/preço
4,8/5
Recursos
4,7/5
Praticidade
4,8/5
Suporte ao cliente
4,7/5

Já tem o Splashtop?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 667
Miguel
Classificação geral
  • Setor: Educação superior
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Using Splashtop during pandemic

Avaliado em 08/06/2020

During the pandemic lock-down, our IT department had to continue provide technical support to...

During the pandemic lock-down, our IT department had to continue provide technical support to students and faculty who continue having their classes online, this tool arrived on time.

Vantagens

Providing support to users who uses Windows based computers is straight forward. End users that never used Splashtop before did not have any problems sending us the 9-digit code in a short time. What helps is that the remote software is not heavy and the UI is easy to understand.

Desvantagens

Sometimes I find myself using a Linux based computer and need to provide remote help, sadly I could not find a Linux version for the agent side.

Alternativas consideradas

TeamViewer

Razões para mudar para o Splashtop

Splashtop is affordable, other products may have voice communication and other features that could make the software bigger and expensive, however, in our setup we do not need those extra features.

Resposta do Splashtop

Hi Miguel,

Thank you for the rating and review.

Our goal is to provide the simplest and fastest remote access and remote support solution at an extremely affordable price.

A good news to share with you that we do support Linux. Here's the link for your reference: https://www.splashtop.com/downloads#sos

If you need any further assistance, please contact us at cust[email protected]. Our entire team is at your disposal.

Sincerely,
Antonia Wang
Splashtop Customer Success team

Ed
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Easy Way to Access Customer Computers

Avaliado em 03/06/2023

I use Splashtop daily to login to client's computers, check on issues, help them with application...

I use Splashtop daily to login to client's computers, check on issues, help them with application questions, monitor backups, check for viruses and more. It's easy and once a customer is setup to use Splashtop themselves to remotely access their office computer, then it's a no-brainer for them to get their work done. Businesses LOVE the fact that we have 24/7 access to their computers and that we can jump on after hours and not disturb their employees during work hours. Splashtop helps strengthen our relationships with the businesses that we support.

Vantagens

Splashtop is easy to use and deploy. Users "get it." Customers "get it." There's also no additional software to download as you must in other products.

Desvantagens

The chat feature isn't great. User's aren't provided sufficient prompts on how to use it. My legacy version of Splashtop doesn't have multi-monitor to multi-monitor viewing. Moving to a version that does is a huge price jump

Kenneth
Classificação geral
  • Setor: Segurança de rede e informática
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Keeps crashing

Avaliado em 24/10/2022

THey are not acknowleding this is not productive when we have to restart sessions or ask the...

THey are not acknowleding this is not productive when we have to restart sessions or ask the customer to restart their PC

Vantagens

We like the easy GUI to access, and the customized deployments

Desvantagens

If a user forgets to logout from his desktop pc and want to use his laptop in the field he cant, and we either have to go to his desktop and sign him out or he can wait for several minutes to terminate a connection, and we are talking +5 minutes .... We have used other solutions in the past, they would popup and asked to terminate the other connection automatically, and be done in seconds...We also constantly getting dropped or very lagged connections suddenly - rate is 50 times higher than with previous solutions - so we know its not the internet but the product... stabiliy is starting to be an issue for us

Resposta do Splashtop

Hi Kenneth. Sorry to see that you're having issues. If you haven't already, please contact our Customer Support team at https://www.splashtop.com/support or our Customer Success team at https://www.splashtop.com/form/contact-customer-success-team for assistance.

Marlyn
Classificação geral
  • Setor: Software
  • Porte da empresa: 10 000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Splashtop- Remote pc and devises

Avaliado em 28/08/2023

One thing that sets Splashtop apart from other remote control software is that it allows customizati...

One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go.

Vantagens

Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices.

Desvantagens

The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.

Clifton
Classificação geral
  • Setor: Engenharia mecânica ou industrial
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Use Splashtop to Facilitate Remote Access, and Presentations

Avaliado em 03/06/2023

I have a few computers that I have set up permanent remote access to. For these computers, I can...

I have a few computers that I have set up permanent remote access to. For these computers, I can initiate remote access in an unattended state, or without anyone's permission. This is very useful for computers I can administer remotely. I uses the SOS tool on an as-needed basis to do one time support sessions to help a user with a hardware or software problem. I also use the SOS tool to share my screen and present ideas, or show project progress.

Vantagens

Splashtop gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers.

Desvantagens

It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer.

Exibindo 5 avaliações de 667 Leia todas as avaliações

Perguntas frequentes sobre o Splashtop

Abaixo estão algumas perguntas frequentes sobre o Splashtop.

O Splashtop oferece os seguintes planos de pagamento:

  • A partir de: 4,58 €/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Splashtop são:

Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O Splashtop está nos seguintes idiomas:

alemão, chinês, espanhol, francês, inglês, japonês, português

O Splashtop é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Splashtop se integra com os seguintes aplicativos:

Atera, Autotask PSA, Good Secure Mobility Solution, IBM Security MaaS360 with Watson, Ivanti Neurons for MDM, Naverisk, NinjaOne, ServiceNow, Spiceworks

O Splashtop oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Splashtop.