Sobre o Splashtop
O Splashtop Business Access é uma solução baseada na nuvem que auxilia indivíduos e equipes com acesso remoto, segurança de dados e transferência de arquivos. Seus principais recursos incluem acesso a vários dispositivos, conformidade, exibição de vários monitores, gerenciamento de usuários, bate-papo, compartilhamento de área de trabalho, gravação de sessões e reinicialização remota.
O aplicativo permite que os gerentes convidem usuários, definam funções e permitam acesso a computadores específicos. O módulo de transferência de arquivos no Splastop Business Access permite que as equipes arrastem e soltem arquivos entre computadores e configurem transferências sem iniciar uma sessão remota. Com a funcionalidade de vários monitores, os membros da equipe podem configurar uma exibição consolidada das telas a partir de várias sessões remotas.
O Splashtop Business Access permite aos usuários gravar sessões remotas com apenas um clique e salvar todas as gravações. Ele permite que os funcionários reiniciem computadores remotos por meio do aplicativo móvel ou do terminal na Internet. O aplicativo permite que dois membros acessem remotamente um computador ao mesmo tempo e, com a funcionalidade de bate-papo, que eles se comuniquem com o usuário em um computador remoto.
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Avaliações
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- Setor: Educação superior
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Using Splashtop during pandemic
Avaliado em 08/06/2020
During the pandemic lock-down, our IT department had to continue provide technical support to...
During the pandemic lock-down, our IT department had to continue provide technical support to students and faculty who continue having their classes online, this tool arrived on time.
Vantagens
Providing support to users who uses Windows based computers is straight forward. End users that never used Splashtop before did not have any problems sending us the 9-digit code in a short time. What helps is that the remote software is not heavy and the UI is easy to understand.
Desvantagens
Sometimes I find myself using a Linux based computer and need to provide remote help, sadly I could not find a Linux version for the agent side.
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TeamViewerRazões para mudar para o Splashtop
Splashtop is affordable, other products may have voice communication and other features that could make the software bigger and expensive, however, in our setup we do not need those extra features.Resposta do Splashtop
Hi Miguel,
Thank you for the rating and review.
Our goal is to provide the simplest and fastest remote access and remote support solution at an extremely affordable price.
A good news to share with you that we do support Linux. Here's the link for your reference: https://www.splashtop.com/downloads#sos
If you need any further assistance, please contact us at cust[email protected]. Our entire team is at your disposal.
Sincerely,
Antonia Wang
Splashtop Customer Success team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Easy Way to Access Customer Computers
Avaliado em 03/06/2023
I use Splashtop daily to login to client's computers, check on issues, help them with application...
I use Splashtop daily to login to client's computers, check on issues, help them with application questions, monitor backups, check for viruses and more. It's easy and once a customer is setup to use Splashtop themselves to remotely access their office computer, then it's a no-brainer for them to get their work done. Businesses LOVE the fact that we have 24/7 access to their computers and that we can jump on after hours and not disturb their employees during work hours. Splashtop helps strengthen our relationships with the businesses that we support.
Vantagens
Splashtop is easy to use and deploy. Users "get it." Customers "get it." There's also no additional software to download as you must in other products.
Desvantagens
The chat feature isn't great. User's aren't provided sufficient prompts on how to use it. My legacy version of Splashtop doesn't have multi-monitor to multi-monitor viewing. Moving to a version that does is a huge price jump
- Setor: Segurança de rede e informática
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Keeps crashing
Avaliado em 24/10/2022
THey are not acknowleding this is not productive when we have to restart sessions or ask the...
THey are not acknowleding this is not productive when we have to restart sessions or ask the customer to restart their PC
Vantagens
We like the easy GUI to access, and the customized deployments
Desvantagens
If a user forgets to logout from his desktop pc and want to use his laptop in the field he cant, and we either have to go to his desktop and sign him out or he can wait for several minutes to terminate a connection, and we are talking +5 minutes .... We have used other solutions in the past, they would popup and asked to terminate the other connection automatically, and be done in seconds...We also constantly getting dropped or very lagged connections suddenly - rate is 50 times higher than with previous solutions - so we know its not the internet but the product... stabiliy is starting to be an issue for us
Resposta do Splashtop
Hi Kenneth. Sorry to see that you're having issues. If you haven't already, please contact our Customer Support team at https://www.splashtop.com/support or our Customer Success team at https://www.splashtop.com/form/contact-customer-success-team for assistance.
- Setor: Software
- Porte da empresa: 10 000+ funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Splashtop- Remote pc and devises
Avaliado em 28/08/2023
One thing that sets Splashtop apart from other remote control software is that it allows customizati...
One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go.
Vantagens
Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices.
Desvantagens
The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.
- Setor: Engenharia mecânica ou industrial
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Use Splashtop to Facilitate Remote Access, and Presentations
Avaliado em 03/06/2023
I have a few computers that I have set up permanent remote access to. For these computers, I can...
I have a few computers that I have set up permanent remote access to. For these computers, I can initiate remote access in an unattended state, or without anyone's permission. This is very useful for computers I can administer remotely. I uses the SOS tool on an as-needed basis to do one time support sessions to help a user with a hardware or software problem. I also use the SOS tool to share my screen and present ideas, or show project progress.
Vantagens
Splashtop gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers.
Desvantagens
It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer.
Perguntas frequentes sobre o Splashtop
Abaixo estão algumas perguntas frequentes sobre o Splashtop.P: Que tipo de planos o Splashtop oferece?
O Splashtop oferece os seguintes planos de pagamento:
- A partir de: 4,58 €/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Splashtop?
Os clientes habituais do Splashtop são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Splashtop está?
O Splashtop está nos seguintes idiomas:
alemão, chinês, espanhol, francês, inglês, japonês, português
P: O Splashtop é compatível com dispositivos móveis?
O Splashtop é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Splashtop se integra com quais outros aplicativos?
O Splashtop se integra com os seguintes aplicativos:
Atera, Autotask PSA, Good Secure Mobility Solution, IBM Security MaaS360 with Watson, Ivanti Neurons for MDM, Naverisk, NinjaOne, ServiceNow, Spiceworks
P: Que nível de suporte o Splashtop oferece?
O Splashtop oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
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