RingOver

100% cloud phone for startups and SMBs

4,4 /5 (25 avaliações) Write a Review!

Resumo do RingOver

O que é o RingOver?

RingOver is a cloud-based business phone system which offers sales and support teams multiple communication features via web and mobile apps. In just minutes, admins can obtain virtual international landline and mobile numbers to make and receive calls and SMS worldwide. RingOver operates in full SaaS mode making it a perfect match with bring-your-own-device (BYOD) schemes.

Users can also access advanced call-centre features such as CRM and Helpdesk integrations, automatic call activity logging, click-to-call, call supervisions, call recording, after-call management, IVR, real-time analytics, and more. RingOver works simply by allowing users to choose their landline or mobile number in over 60 countries, then assigning numbers to team members or by department. Users can manage all of their calls from a central location - the RingOver dashboard.

As a 100% cloud solution, RingOver ensures all user-communication passes through the internet. Users can make unlimited calls from any place, at any time, via any internet-enabled device, including mobile devices. RingOver is compatible with Chrome and Firefox browsers. Users can switch calls to different devices, communicate with colleagues through internal chat, and transfer calls between colleagues.

Within RingOver's platform, users can set their business hours, voicemail greeting and activate do not disturb mode. Other useful RingOver features include real-time reporting and statistics, interactive voice response (IVR), click to call buttons and after-call tags.

Resumo do RingOver

Preços

A partir de
€ 19,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

For pricing information:
Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]


Recursos do RingOver

Dispositivos
Porte da empresa
P M G
Mercados
Canadá, Europa, Reino Unido
Idiomas
Inglês, Francês

Capturas de tela

Captura de tela do RingOver: Search and access contacts from a central contact directory
Captura de tela do RingOver: Search and access contacts from a central contact directory Captura de tela do RingOver: Search and access contacts from a central contact directory Captura de tela do RingOver: Check advanced call logs Captura de tela do RingOver: Sync call data into the user's CRM system Captura de tela do RingOver: Gain business insight from real-time analytics Captura de tela do RingOver: Manage all of your users in one place Captura de tela do RingOver: Live call activity Captura de tela do RingOver: Click to call numbers with screen-pop extension Captura de tela do RingOver: Instantly add international numbers in 60+ countries Captura de tela do RingOver: Manage availability by setting business hours

RingOver - Avaliações

RingOver - Avaliações

Classificação geral
4,4
/
5
Excelente
16

Muito bom
6

Regular
1

Ruim
0

Péssimo
2

Relação qualidade/preço
4,1
Recursos
4,2
Praticidade
4,5
Suporte ao cliente
4,2
88% dos usuários recomendam este app
Renan S.

Reviews after 1 year: everything is perfect !

The user interface is very friendly and call quality is very good.


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Alexander D.

Movinghub

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights into Ringover, providing case studies and pricing that would suit our needs. Full demo's of the dashboard, coupled with the usability and what would be required as our team grows at a rapid rate. [SENSITIVE CONTENT HIDDEN] was on hand, even during this CV-19 era and having to juggle parenting and work all at the same time.

Right up to the day the number was ported over, [SENSITIVE CONTENT HIDDEN] informed me at what time and day the number was going to ported, helping us set up our IVR in layers, creating teams and giving the correct numbers to the correct users and teams. This is something we have now mastered ourselves due to the easiness of their dashboard but the help from Ringover was needed and given when asked.


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Jose A.

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.


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Thorsten G.

Why we decided for ringover

I like the product in the daily work


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Giuseppe V.

Completly recommended

Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.


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Renan S.
Setor: Serviços e tecnologia da informação
Porte da empresa: Profissional autônomo
Traduzido para o Português

Reviews after 1 year: everything is perfect !

Usado Semanal durante Mais de um ano
Avaliado em 22/03/2019
Fonte da avaliação: Capterra

The user interface is very friendly and call quality is very good.

Vantagens

I have had no issue using the web app from my desktop.
You can make free calls if you dont have big needs and more tools, more set ups.

Desvantagens

I hope they had an intermediate plan which would more suits my needs as an independent

Traduzido para o Português

Resposta do RingOver

This review made our day! Thanks for sharing your wonderful experience with us and everyone else reading. We have really big things in store in terms of new features and quality enhancements so hold tight - it only gets better!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Alexander D.
Setor: Imobiliárias
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Movinghub

Usado Diariamente durante 1 a 5 meses
Avaliado em 11/06/2020
Fonte da avaliação: Capterra

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights into Ringover, providing case studies and pricing that would suit our needs. Full demo's of the dashboard, coupled with the usability and what would be required as our team grows at a rapid rate. [SENSITIVE CONTENT HIDDEN] was on hand, even during this CV-19 era and having to juggle parenting and work all at the same time.

Right up to the day the number was ported over, [SENSITIVE CONTENT HIDDEN] informed me at what time and day the number was going to ported, helping us set up our IVR in layers, creating teams and giving the correct numbers to the correct users and teams. This is something we have now mastered ourselves due to the easiness of their dashboard but the help from Ringover was needed and given when asked.

Vantagens

The ease of use of the Ringover dashboard and the configurabilty for a team member to change aspects was a key influencer. Also the potential for an integration for click to call and SMSing using API.

Desvantagens

As of yet, I can't think of any. But there is always room for improvement on any finished product.

Traduzido para o Português

Resposta do RingOver

Hello Alexander,

So great to read your wonderful feedback!

We will pass on your comments to our staff who work hard everyday to ensure excellent clients like you succeed with VoIP.

Looking forward to working more with you and your team at Movinghub.

Team Ringover

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jose A.
Setor: Software
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Good VoIP service

Usado Diariamente durante 6 a 12 meses
Avaliado em 11/06/2020
Fonte da avaliação: Capterra

It completely replaced our previous VoIP service and we are much better with RingOver.

Vantagens

Really easy to use and setup for a team.

Desvantagens

Sometimes it breaks and there have been a few shortages in the past few months.

Traduzido para o Português

Resposta do RingOver

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Thorsten G.
Setor: Hospitais e Saúde
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Why we decided for ringover

Usado Diariamente durante 1 a 5 meses
Avaliado em 11/06/2020
Fonte da avaliação: Capterra

I like the product in the daily work

Vantagens

It‘s very easy to implement within a organization. Intuitive handling

Desvantagens

Switch user to snooze if they forgot it by themselfe.

Traduzido para o Português

Resposta do RingOver

Hello Thorsten,

So happy to hear about your positive experience. We are extremely honoured to be working with your team and we look forward to continuing the journey together as your VoIP provider!

Team Ringover

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Giuseppe V.
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Completly recommended

Usado Diariamente durante 1 a 5 meses
Avaliado em 11/06/2020
Fonte da avaliação: Capterra

Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.

Vantagens

I love authomatic recovered calls. I can listen again the call to remember what my customer said. I love also the possibility to call directly clicking on telephone numbers from different website.

Desvantagens

I don't like when the call is silent. I mean, when I don't ear any sound, no ringing. It's need to me to understand about the call direction.

Traduzido para o Português

Resposta do RingOver

Hello Giuseppe,

Thanks for your 5 star review!! So proud to hear that you have fallen in love with Ringover.

Team Ringover

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,6/10
Baseado em 25 usuários
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Preço do RingOver

Preço do RingOver

A partir de
€ 19,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

For pricing information:
Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]

For pricing information:
Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]

Relação qualidade/preço
4,1/5
Baseado em 25 usuários
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Recursos do RingOver

Recursos do RingOver

API
Bate-papo
Conferências
Gerenciamento de contatos
Gestão da comunicação
Gravação de chamadas
Identificador de chamadas
Imagem de marca personalizável
Integração de CRM
Integração de terceiros
Mensagens instantâneas
Mensagens por voz
Monitoração de chamadas
Notificações automáticas
Painel de atividades
Relatórios e estatística
Relatórios em tempo real
Roteamento de chamadas
Transferência de chamadas
Vídeo conferência
Recursos
4,2/5
Baseado em 25 usuários
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Categorias

Mais informações sobre RingOver

Mais informações sobre RingOver

Principais recursos do RingOver

  • Automatic Call Distribution
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Contact Management
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Mobile Access
  • Text to Speech
  • Voice Mail

Vantagens

- Save money on phone bills with unlimited calls* up to 60 landline and mobile destinations included in your plan.
- Enhance global outreach using RingOver's international virtual phone numbers activated instantly from your dashboard.
- Reduce time-consuming manual logging with call activity automation and CRM data syncing.
- Scale your team and phone system at your own pace using the full-featured RingOver dashboard.
- See real-time detailed analytics to assess your team's call performance in a quick glance.

*see ringover.com for details

Perguntas frequentes sobre o RingOver

Perguntas frequentes sobre o RingOver

Abaixo estão algumas perguntas frequentes sobre o RingOver.

P: Que tipo de planos o RingOver oferece?

O RingOver oferece os seguintes planos de pagamento:

A partir de: € 19,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

For pricing information: Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]

P: Quais são os principais recursos do RingOver?

O RingOver oferece os seguintes recursos:

  • Automatic Call Distribution
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Contact Management
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Mobile Access
  • Text to Speech
  • Voice Mail

P: Quem costuma usar o RingOver?

Os clientes habituais do RingOver são:

Autônomos, Empresas de médio porte, Pequenas empresas

P: Em que idioma o RingOver está?

O RingOver está nos seguintes idiomas:

Inglês, Francês

P: Que tipo de planos o RingOver oferece?

O RingOver tem os seguintes planos de preços:

Assinatura

P: O RingOver é compatível com disponíveis móveis?

O RingOver é compatível com os seguintes dispositivos:

Android, iPhone

P: O RingOver se integra com quais outros aplicativos?

O RingOver se integra com os seguintes aplicativos:

Freshdesk, HubSpot CRM, HubSpot Service Hub, Intercom, Pipedrive, Salesforce Sales Cloud, Sellsy, Zapier, Zendesk, Zoho CRM

P: Que nível de suporte o RingOver oferece?

O RingOver oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, Base de conhecimento, Tutoriais em vídeo