Resumo do AppFollow
O que é o AppFollow?
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing and sentiment analysis. The application comes with an app store optimization module which assists users with keyword tracking and rank analysis. With the review management feature, teams can view reviews from multiple channels on a centralized dashboard, track review changes and send responses. Managers can assign reviews to developers, customer support teams and product owners and monitor ratings. Support teams can use the semantic analysis functionality to measure user attitude and use predefined templates to resolve customer issues. AppFollow integrates with third-party applications such as Slack, Zendesk, Intercom, Discord, Helpshift and Helpscout. The preview tool lets users check if titles and subtitles are visible on different devices and check graphics. Teams can generate daily, weekly or monthly reports with average conversion rates for each application category.Resumo do AppFollow
Preços
Opções de preços
A free plan is available for up to 2 apps, 2 countries, and 5 users.
The Premium plan starts from $29 per month for 2 apps, all countries, and up to 20 users.
Contact AppFollow for custom enterprise plans.
Recursos do AppFollow
Capturas de tela
AppFollow - Avaliações
AppFollow - Avaliações
Awesome free tool... Wouldn't pay for it though
AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports.
Saves my time and nerves
I use AppFollow everyday, as well as my team. Both tech and support teams are satisfied, and it's quite easy to share apps' data between them to see the whole picture. I look forward to seeing what new features they will add.
Perfect integration for Customer Support Team
We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software.
Must-have tool for app businesses
App metrics monitoring, competitors monitoring and isights
All in one dashboard
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Awesome free tool... Wouldn't pay for it though
Vantagens
We don't check AppFollow every day. With that said, it's important for us to get daily and weekly reports from AppFollow about our ASO performance. You can easily check which reports you would like, how often, and where to in a matter of seconds.
Another key feature to AppFollow is their integrations. Being able to integrate AppFollow with Slack has been extremely helpful. With this integration, we are able to see reviews in real-time and respond to them right from Slack.
One of AppFollow's core features is their keyword rankings. With both our Android and iOS app I'm able to view the keyword and position of our app for that keyword. I'm also able to toggle the dates and see the history positioning. Not only is this available for US app stores but global app stores. This is extremely helpful when A/B testing.
Desvantagens
I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build.
Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction.
Resposta do AppFollow
Hi Sam,
thanks for your feedback, happy to be helpful to your marketing team.
1. We do have alerts when your (or any) app is featured in the App Store. It is sent to your Slack or email one day before it happens.
2. All the plans are customisable, so you can request any number of keywords you'd like to track. If you could drop a message to our support team, they would be happy to show you options.
Regards,
Olga
Saves my time and nerves
I use AppFollow everyday, as well as my team. Both tech and support teams are satisfied, and it's quite easy to share apps' data between them to see the whole picture. I look forward to seeing what new features they will add.
Vantagens
As a product manager, I strive to increase my apps' visibility across app stores. AppFollow gives me all apps' data and reports right on my email, and that's is such a time saver, when you have 4 apps. Last year we got to use Zendesk Reply to Reviews app for our support team, so that we can cover more user feedback from the stores. And I can see how our apps' rating grows.
Desvantagens
I wish there would be more features for Zendesk app. They've recently added auto-tags, so I really hope we will now cover even more user reviews.
Resposta do AppFollow
Thank you, Catherine, for your review!
Perfect integration for Customer Support Team
We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software.
Vantagens
Very easy to integrate. The only affordable app that works with FreshDesk to track and allow us to respond to customer reviews, which we were previously doing through other logins and did not have side-by-side metrics for the iOS and Andriod users. This is great to compare the two platforms and keep everything in one place.
Desvantagens
No dislikes so far. I'm very happy with the interface, simplicity, and detail of the information.
Resposta do AppFollow
Thank you for the review! Let us know if you need any help with Freshdesk integration.
Regards,
Olga
Must-have tool for app businesses
App metrics monitoring, competitors monitoring and isights
Vantagens
AppFollow gathers all important app metrics in one place and sends Slack alerts when critical changes happen. Simplifies my routine as there's no more need to manually gather and update reports.
When our competitors change something about their app or get featured we are also notified and take immediate action not to lose our users.
Desvantagens
No cons actually, really helpful tool for app owners
Resposta do AppFollow
Happy you find it useful, Petra!
All in one dashboard
Vantagens
Very nice to be able to see your metrics all in one place. What gets measured gets improved and the insights are valuable.
Desvantagens
I wish you got more keywords for the essential plan. Other than that a very useful tool and look forward to using it more.
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Preço do AppFollow
Preço do AppFollow
A free plan is available for up to 2 apps, 2 countries, and 5 users.
The Premium plan starts from $29 per month for 2 apps, all countries, and up to 20 users.
Contact AppFollow for custom enterprise plans.
A free plan is available for up to 2 apps, 2 countries, and 5 users.
The Premium plan starts from $29 per month for 2 apps, all countries, and up to 20 users.
Contact AppFollow for custom enterprise plans.
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Recursos do AppFollow
Recursos do AppFollow
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Categorias
Categorias
Vídeos e Tutoriais
Vídeos e Tutoriais
Mais informações sobre AppFollow
Mais informações sobre AppFollow
Principais recursos do AppFollow
- Dashboard
- Sentiment Analysis
Perguntas frequentes sobre o AppFollow
Perguntas frequentes sobre o AppFollow
Abaixo estão algumas perguntas frequentes sobre o AppFollow.
P: Que tipo de planos o AppFollow oferece?
O AppFollow oferece os seguintes planos de pagamento:
A partir de: US$ 29,00/mês
Modelo de preços: Gratuito, Assinatura
Teste Grátis: Disponível
A free plan is available for up to 2 apps, 2 countries, and 5 users. The Premium plan starts from $29 per month for 2 apps, all countries, and up to 20 users. Contact AppFollow for custom enterprise plans.
P: Quais são os principais recursos do AppFollow?
O AppFollow oferece os seguintes recursos:
- Dashboard
- Sentiment Analysis
P: Quem costuma usar o AppFollow?
Os clientes habituais do AppFollow são:
Grandes empresas, Empresas de médio porte, Pequenas empresas
P: Em que idioma o AppFollow está?
O AppFollow está nos seguintes idiomas:
Inglês
P: Que tipo de planos o AppFollow oferece?
O AppFollow tem os seguintes planos de preços:
Gratuito, Assinatura
P: O AppFollow é compatível com disponíveis móveis?
Não temos informações sobre os dispositivos compatíveis com o AppFollow.
P: O AppFollow se integra com quais outros aplicativos?
O AppFollow se integra com os seguintes aplicativos:
Adverity, Basecamp, Freshdesk, Help Scout, Kayako, Salesforce Sales Cloud, Scout, Trello, Twitter, Zendesk
P: Que nível de suporte o AppFollow oferece?
O AppFollow oferece as seguintes opções de suporte:
FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo
AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports.