---
description: Avaliações detalhadas do Mint Service Desk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Mint Service Desk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mint Service Desk - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Ativos](/directory/280/digital-asset-management/software) > [Mint Service Desk](/software/117895/mint-service-desk)

# Mint Service Desk

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> O Mint Service Desk é uma solução de gestão de ativos e central de serviços de TI baseada na nuvem, que ajuda empresas de pequeno a grande porte a supervisionar, rastrear e trocar informações sobre recursos dentro da organização, bem como com fornecedores.
> 
> Verdict: Rated **4.8/5** by 23 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.8/5** | 23 Avaliações |
| Praticidade | 4.9/5 | Based on overall reviews |
| Suporte ao cliente | 4.9/5 | Based on overall reviews |
| Relação qualidade/preço | 4.9/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: OPGK RZESZOW
- **Location**: Rzeszów, Polónia
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: 5,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local)
- **Idiomas**: alemão, espanhol, inglês, malaio, polaco
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more

## Recursos

- API
- Acesso para Celular
- Acompanhamento de atividades
- Alertas por e-mail
- Alertas/notificações
- Alerts/Escalation
- Análise de dados
- Arrastar e soltar
- Asset Lifecycle Management
- Banco de dados do cliente
- Barcode/Ticket Scanning
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Biblioteca de recursos
- Campos personalizáveis
- Categorização de recursos
- Catálogo de serviço
- Compartilhamento de recursos
- Comunicação multicanal
- Configuration Management Database (CMDB)

## Integrations (5 total)

- Lansweeper
- Microsoft Azure
- Microsoft Exchange
- OAuth
- baramundi Management Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão de Ativos](https://www.getapp.pt/directory/280/digital-asset-management/software)

## Categorias relacionadas

- [Software de Gestão de Ativos](https://www.getapp.pt/directory/280/digital-asset-management/software)
- [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)
- [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software)
- [Software de Gestão de Ativos de TI](https://www.getapp.pt/directory/325/it-asset-management/software)
- [Sistemas de Service Desk](https://www.getapp.pt/directory/1249/service-desk/software)

## Alternativas

1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (714 reviews)
2. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (770 reviews)
3. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews)
4. [Milvus](https://www.getapp.pt/software/132287/milvus) — 4.8/5 (298 reviews)
5. [Desk Manager](https://www.getapp.pt/software/2066040/desk-manager) — 4.8/5 (106 reviews)

## Avaliações

### "Lot of Posibilities with out no cost surprises" — 5.0/5

> **Iván** | *29 de abril de 2026* | Software | Recommendation rating: 8.0/10
> 
> **Vantagens**: We migrated to Mint because the posibilities we can do with the SD. Not only for IT Tickets, we use it for purchasing, HR and Customer Service. So far we are not only using it, we are partnering with them.
> 
> **Desvantagens**: They are constantly improving on features that make the user experience more easy. They have a focus On-Prem but "Cloud is coming"

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### "ITSM Software that doesn't kill your budget and time" — 5.0/5

> **Piotr** | *30 de setembro de 2021* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: - flexibility and ease to deploy in an organization&#10;- available on-premise (what is very important in our organization)&#10;- ITIL V4 certified&#10;- scalable (ready for cloud architecture - it's dockerized)
> 
> **Desvantagens**: - some UX improvements &#10;- calendar control should be changed&#10;- lack of API documentation in free version (had to order Enteprise)

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### "Very good Asset Management tool" — 5.0/5

> **Avaliador Verificado** | *9 de outubro de 2020* | Serviços financeiros | Recommendation rating: 7.0/10
> 
> **Vantagens**: I like that it has its own ticketing system integrated with it.
> 
> **Desvantagens**: I wish they improve and modernize the user interface.

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### "Budget friendly. Great features. Built for those who actually work on SD platforms." — 5.0/5

> **Tomasz** | *30 de julho de 2025* | Manutenção predial | Recommendation rating: 10.0/10
> 
> **Vantagens**: Enteprise features for a very reasonable budget. If you don't want to spend tons of money - that's your choice. In addition, anytime we need a custom integration Mint Service Desk team is very helpful in that matter.
> 
> **Desvantagens**: As any platform, process of implementation may take a while but it's mostly due to understanding your actual organisation needs. Luckily Mint team is very competent and they guide you through the process.
> 
> We migrated from a different platform due to their drastic pricing changes and we regret we haven't done it earlier. I strongly recommend Mint as the platform that is stable with great support (if needed).

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### "Nice and affordable ITSM solution." — 5.0/5

> **Mauricio** | *8 de setembro de 2025* | Seguros | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is a very affordable ITSM solution. The fact that they have On-Premises, Managed and Cloud versions helped us to decide the best one for our needs. The system is easy to use to support our users. IT helps to track the service request and incidents properly.
> 
> **Desvantagens**: I think it is too early now and we have not found any show stopper. We had our "nice to have" requirements and "must have". The "must have" were all covered and many "nice to have" too. We'll see in the future if there is something not that good.
> 
> The overall experience is good, for the moment the users are happy and they are not complaining. They use email and customer portal to send their inquiries and we can easily get them, classify and solve them.

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## Links

- [View on GetApp](https://www.getapp.pt/software/117895/mint-service-desk)

## This page is available in the following languages

| Locale | URL |
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| de-AT | <https://www.getapp.at/software/117895/mint-service-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/mint-service-desk/> |
| en-AE | <https://www.getapp.ae/software/117895/mint-service-desk> |
| en-AU | <https://www.getapp.com.au/software/117895/mint-service-desk> |
| en-CA | <https://www.getapp.ca/software/117895/mint-service-desk> |
| en-GB | <https://www.getapp.co.uk/software/117895/mint-service-desk> |
| en-IE | <https://www.getapp.ie/software/117895/mint-service-desk> |
| en-NZ | <https://www.getapp.co.nz/software/117895/mint-service-desk> |
| en-SG | <https://www.getapp.sg/software/117895/mint-service-desk> |
| en-ZA | <https://www.getapp.za.com/software/117895/mint-service-desk> |
| es | <https://www.getapp.es/software/117895/mint-service-desk> |
| es-CL | <https://www.getapp.cl/software/117895/mint-service-desk> |
| es-CO | <https://www.getapp.com.co/software/117895/mint-service-desk> |
| es-MX | <https://www.getapp.com.mx/software/117895/mint-service-desk> |
| fr | <https://www.getapp.fr/software/117895/mint-service-desk> |
| fr-BE | <https://fr.getapp.be/software/117895/mint-service-desk> |
| fr-CA | <https://fr.getapp.ca/software/117895/mint-service-desk> |
| nl | <https://www.getapp.nl/software/117895/mint-service-desk> |
| nl-BE | <https://www.getapp.be/software/117895/mint-service-desk> |
| pt | <https://www.getapp.com.br/software/117895/mint-service-desk> |
| pt-PT | <https://www.getapp.pt/software/117895/mint-service-desk> |

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