TablesReady

TablesReady

Waitlist solution with CRM and POS features

4,6/5 (18 avaliações)

Resumo do TablesReady

O que é o TablesReady?

TablesReady is a web-based waitlist management solution for businesses of all sizes in the hospitality, retail, healthcare, entertainment, and restaurant industries. The system provides users with an opportunity to remotely create reservations & appointments without being present on the location and comes with features such as a digital waitlist, a notification system, POS integration, customer accounts, traffic analytics, and more. The waitlist can be accessed on any web browser and will alert customers when their waiting time is coming to an end. In addition, the software will provide the businesses with color coded alerts if a reservation is missed or if a waiting period has exceeded the allotted time.

TablesReady allows users to reserve bookings based on time of day, availability, and size of party. The system generates information provided by the customer and displays it the host to ensure bookings do not overlap and customers are not creating unintentional reservations. Through the software, customers also have the ability to create their own profiles and can be alerted through email or SMS about upcoming promotions, openings, or birthday discounts. Key metrics such as average wait time, guest check-in times, and early check ins can also be monitored through the detailed analytics feature, which can help businesses understand traffic and wait trends through one centralized system.

Resumo do TablesReady

Preços

A partir de
US$ 69,95/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.


Recursos do TablesReady

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

Capturas de tela

Captura de tela do TablesReady: Reservations can be added in TablesReady for specific tables
Captura de tela do TablesReady: Reservations can be added in TablesReady for specific tables Captura de tela do TablesReady: The main waitlist page allows users to notify customers with a single click Captura de tela do TablesReady: TablesReady offers a public waitlist self-add/kiosk mode Captura de tela do TablesReady: Customers can add their phone numbers to the waitlist to receive SMS notifications Captura de tela do TablesReady: The customer management feature allows customers to create profiles for promotional materials Captura de tela do TablesReady: Data can be exported from TablesReady to gain insight on customer analytics and trends Captura de tela do TablesReady: Email and SMS notifications can be customized

TablesReady - Avaliações

TablesReady - Avaliações

Classificação geral
4,6
/
5
Excelente
11

Muito bom
6

Regular
1

Ruim
0

Péssimo
0

Relação qualidade/preço
4,4
Recursos
4,5
Praticidade
4,8
Suporte ao cliente
4,6
94% dos usuários recomendam este app
Jerry G.

Review


Traduzir com Google
Kaitlyn F.

Excellent Investment for Busy Restaurant


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Avaliador Verificado

Nothing special

We are looking for a different platform


Traduzir com Google
Janice K.

tables ready user - small restaurant with long line ups

we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system.


Traduzir com Google
Josh T.

Great Restaurant Tool

Overall, we are very pleased with TablesReady and have recommend it to others. It allows us to clear up our front door and not have a massive amount of people waiting in the already small entrance. Customers would not come into the restaurant if it was too full, but with this software the front entrance stays open and available for more customers to come in.


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Jerry G.
Setor: Restaurantes
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Review

Usado Semanal durante 1 a 5 meses
Avaliado em 27/05/2019
Fonte da avaliação: Capterra

Vantagens

Easy to install and teach staff.

Desvantagens

Little confusing customizing times and messages.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação: 10.0/10

Kaitlyn F.
Setor: Restaurantes
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Excellent Investment for Busy Restaurant

Usado Outro durante Mais de um ano
Avaliado em 26/05/2019
Fonte da avaliação: Capterra

Vantagens

What we enjoy most about TablesReady is how it limits background noise for our guests who are dining. Instead of yelling out names and interrupting everyone's dinner experience, it is discreet and more professional. We like that it keeps track of what time each party arrived and that we can input reservations as well. It de- clutters our Host stand. Very effective and guests love not having to wait around the Host stand to be called. Instead they may go enjoy a cocktail and/or run an errand.

Desvantagens

What we like least is not an issue with the software but more human error. If we are busy and the Host inputs a telephone number incorrectly, we have no way of getting in touch with them unless the Host remembered who they were. In addition, many people do not wish to disclose their telephone number and we are forced to remember who they are so we may retrieve them. And lastly, some people do not pay attention to their phones as they are trying to enjoy their evening out. But other than that, the software itself is very effective and convenient.

Traduzido para o Português

Resposta do Table's Ready

Thanks for the review! We appreciate it.
If you choose to enable the "confirmation" text notification when you add someone to your list, it will give you an error message pretty much right away after adding a party to your list if that SMS failed, so you can get a warning that the number was entered wrong. Then you can try a new phone number while they're still standing there. (That won't help if the number is still valid but went to someone else, however.)
If someone doesn't respond to the ready text, you can try sending an automated phone call if you click the phone button. That tends to buzz/ring the phone a bit more and get their attention.
And if people don't have phones or don't want to give their number, we usually recommend asking them to check back in after X amount of time, where X is less than you think their actual wait will be. So, if you think their wait is 30 minutes, have them check back in after 20 to get an update. You'll spend less time tracking them down.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Nothing special

Usado Diariamente durante 1 a 5 meses
Avaliado em 02/11/2018
Fonte da avaliação: Capterra

We are looking for a different platform

Vantagens

It's relatively easy to use
simple set up

Desvantagens

too expensive
out of state numbers the customers get called from is a constant problem
the green on green makes it hard to tell how many people you've selected
the fact thats there's no data base sucks
there should be a call a head feature as well as reservations especially for the price.
there should be able to add more than one set of notes like high chair, section b and request
There should be prep sets for notes rather then remembering

Traduzido para o Português

Resposta do Table's Ready

I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example:

-You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down.

-We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time.

-We have both a call ahead feature (we call it "public waitlist"), and we allow reservations.

-We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings.

-People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us.

Please reach out to our support if you're having issues!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Janice K.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzido para o Português

tables ready user - small restaurant with long line ups

Usado Diariamente durante Mais de dois anos
Avaliado em 28/10/2018
Fonte da avaliação: Capterra

we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system.

Vantagens

its easy to use and easy to train staff how to use it.
customers appreciate the option of the automated text or call.

Desvantagens

I used to be able to view tablesready on my pc but now it is no longer supported and must be viewed only on other devices (we are also using an apple ipad so its not that huge of an issue).

Traduzido para o Português

Resposta do Table's Ready

Thanks for your review! Our app should be visible on any PC browser except Internet Explorer. We recommend Chrome, Firefox, or Safari. If you try with one of those browsers and you're having issues, please reach out to our support.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Josh T.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Great Restaurant Tool

Usado Diariamente durante Mais de um ano
Avaliado em 27/10/2018
Fonte da avaliação: Capterra

Overall, we are very pleased with TablesReady and have recommend it to others. It allows us to clear up our front door and not have a massive amount of people waiting in the already small entrance. Customers would not come into the restaurant if it was too full, but with this software the front entrance stays open and available for more customers to come in.

Vantagens

We use Tables Ready at High Rock Café in busy Wisconsin Dells, WI. We have a small front of our entrance so we love the fact that we can have a long waitlist without people being crowded in the restaurant. Customers will roam the streets and wait for their text message. This is a very user friendly software and can be easily taught how to use. Had a issue logging in on a busy Friday night and customer support took care of my needs in a timely fashion.

Desvantagens

Our least favorite features of the software was lack of characters that could be used in writing a message. Other than that we don't have any dislikes with the software.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8,8/10
Baseado em 18 usuários
Compare as alternativas por recomendação dos usuários
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Preço do TablesReady

Preço do TablesReady

A partir de
US$ 69,95/mês
Teste Grátis
Assinatura
Relação qualidade/preço

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.

Relação qualidade/preço
4,4/5
Baseado em 18 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do TablesReady

Recursos do TablesReady

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Painel de atividades
Processamento de cartões de crédito
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Sistema de vales-presente
Várias localizações
Recursos
4,5/5
Baseado em 18 usuários
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Categorias

Mais informações sobre TablesReady

Mais informações sobre TablesReady

Principais recursos do TablesReady

  • Customer Database
  • Reporting & Statistics
  • Reservations Management

Perguntas frequentes sobre o TablesReady

Perguntas frequentes sobre o TablesReady

Abaixo estão algumas perguntas frequentes sobre o TablesReady.

P: Que tipo de planos o TablesReady oferece?

O TablesReady oferece os seguintes planos de pagamento:

A partir de: US$ 69,95/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.

P: Quais são os principais recursos do TablesReady?

O TablesReady oferece os seguintes recursos:

  • Customer Database
  • Reporting & Statistics
  • Reservations Management

P: Quem costuma usar o TablesReady?

Os clientes habituais do TablesReady são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o TablesReady está?

O TablesReady está nos seguintes idiomas:

Inglês

P: Que tipo de planos o TablesReady oferece?

O TablesReady tem os seguintes planos de preços:

Assinatura

P: O TablesReady é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o TablesReady.

P: O TablesReady se integra com quais outros aplicativos?

O TablesReady se integra com os seguintes aplicativos:

Square Payments

P: Que nível de suporte o TablesReady oferece?

O TablesReady oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone