---
description: Avaliações detalhadas do Swell com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Swell com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Swell - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Reviews e Avaliações Online](/directory/575/feedback-and-reviews-management/software) > [Swell](/software/118523/swell)

# Swell

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> Swell ajuda a expandir os negócios ao colocar a reputação para trabalhar. Quando você parece tão bem online quanto pessoalmente, novos clientes surgem. Com mais avaliações e melhor engajamento, você será encontrado online, terá maior classificação nas pesquisas, mais tráfego na internet e, claro, mais clientes.
> 
> Verdict: Rated **4.6/5** by 358 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 358 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.5/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Swell CX
- **Location**: Cottonwood Heights, EUA
- **Founded**: 2016

## Commercial Context

- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Austrália, Canadá, Estados Unidos, Nova Zelândia

## Recursos

- API
- Agendamento automatizado
- Agendamento de campanhas
- Alertas do celular
- Alertas/notificações
- Análise de dados preditiva
- Análise de dados visual
- Análise de sentimentos
- Análise de tendências
- Arrastar e soltar
- Autoresponders
- Banco de dados de contatos
- Bate-papo ao vivo
- Bate-papo/Mensagens instantâneas
- CRM
- Campanhas multicanal
- Coleta de dados de multicanal
- Comentários/notas
- Compartilhamento social
- Comunicação multicanal

## Integrations (77 total)

- ABELDent
- AdvancedEHR
- Amazing Charts
- Briostack
- CCC ONE
- CGM eMDs
- CareStack
- ChartLogic EHR
- ChiroTouch
- ClearDent
- ClienTrax
- Cliniko
- Cloud 9 Ortho
- Cornerstone Software
- Covetrus Avimark

... and 62 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Gestão de Reviews e Avaliações Online](https://www.getapp.pt/directory/575/feedback-and-reviews-management/software)

## Categorias relacionadas

- [Software de Gestão de Reviews e Avaliações Online](https://www.getapp.pt/directory/575/feedback-and-reviews-management/software)
- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)
- [Software de Gestão de Reputação](https://www.getapp.pt/directory/873/reputation-management/software)
- [Software de Satisfação do Cliente](https://www.getapp.pt/directory/1029/customer-satisfaction/software)
- [Software de Interação de Pacientes](https://www.getapp.pt/directory/1359/patient-engagement/software)

## Alternativas

1. [Trustpilot](https://www.getapp.pt/software/113149/trustpilot) — 4.5/5 (1207 reviews)
2. [Yotpo](https://www.getapp.pt/software/91286/yotpo) — 4.5/5 (377 reviews)
3. [Weave](https://www.getapp.pt/software/121867/weave) — 4.4/5 (693 reviews)
4. [Podium](https://www.getapp.pt/software/109297/podium) — 4.2/5 (526 reviews)
5. [ReviewTrackers](https://www.getapp.pt/software/102475/reviewtrackers) — 4.7/5 (172 reviews)

## Avaliações

### "Absolutely love Swell\!  I have looked into and used other options, and Swell is the best." — 5.0/5

> **Jeff** | *18 de abril de 2018* | Recommendation rating: 10.0/10
> 
> **Vantagens**: Super easy to use.  In one click clients can leave easy ratings and reviews on google, facebook, yelp, whatever.  They send a report every month detailing the number of reviews requested, the number posted, average rating, and the number that were posted on the various search sites.
> 
> **Desvantagens**: Getting a review from a client is more effective when the client is still in your presence.  Once they leave your location, response rates go down.  That isn't a factor related to the software, but just a fact of human nature.  As long as your client isn't on your wifi, try and get the review before they leave your place of business.
> 
> We immediately saw a big uptick in the number and quality of reviews left by our clients.

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### "We love SwellCX" — 5.0/5

> **Jack** | *15 de agosto de 2019* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10
> 
> **Vantagens**: This software seemlessly integrated with our system to send review requests daily. Since the implementation we have gotten about 25-30 reviews per month. This was compared to the 5 per month we were getting in the previous timeframe with a different platform.
> 
> **Desvantagens**: We have had no issues with the program. Any customization was addressed quickly from support and resolved our concerns. The only thing that could make it better would be saving some money. However, it is already well worth the price that we pay.
> 
> We are able to quickly gain reviews from patients of our dental practice. These reviews can easily be responded to through the platform. We have grown with new patients seeing the number of reviews we have as well. It is a very cyclic process that is growing moving forward.

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### "Product does the trick" — 3.0/5

> **Tyler** | *15 de novembro de 2023* | Automotivo | Recommendation rating: 4.0/10
> 
> **Vantagens**: Swell is super easy to use and works quite well. It produces pretty solid results when used.
> 
> **Desvantagens**: Their customer service is pretty awful and the sneaky wording in their contracts AUTO RENEW without heads up of any kind. Thats a bit greasy.

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### "If you are not using Swell for review management, you are missing out\!" — 5.0/5

> **Lindsay** | *9 de maio de 2022* | Consultório médico | Recommendation rating: 10.0/10
> 
> **Vantagens**: We had been using Swell for review management for about a year when our dental software incorporated review requests. We canceled Swell for a short time for the built in product. We noticed a huge drop in review response using the other review management. Lesson learned, Swell has a method to produce the best response. I also love the text to pay feature. That has been a game changer.
> 
> **Desvantagens**: Software updates have proven to be problematic with Swell at times but not updating in the database. Patients with canceled or moved appts would continue to be contacted. It took several days and attempts to remedy the situation.
> 
> I have had a good experience overall with Swell.

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### "Best Tool on Market to boost patient engagement" — 5.0/5

> **Jake** | *11 de maio de 2020* | Hospitais e Saúde | Recommendation rating: 10.0/10
> 
> **Vantagens**: The webchat tool is designed as a lead generation tool first, which helps patients, website visitors, and staff engage via text instead of tethering them to the computer. &#10;I also love the automated system to invite patients to leave reviews straight to Google without too many clicks. consistently seeing 25% more reviews come through Swell than any other tool being used in the dental industry.
> 
> **Desvantagens**: The fact that we can't do automated appointment confirmations or reminders via SMS or online booking. They already integrate with most practice management softwares so I can't imagine this would be difficult to do.
> 
> their customer support and training support is terrific. It was easy to setup and even easier to use.

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## Links

- [View on GetApp](https://www.getapp.pt/software/118523/swell)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/118523/swell> |
| de-AT | <https://www.getapp.at/software/118523/swell> |
| en | <https://www.getapp.com/customer-management-software/a/swell-1/> |
| en-AE | <https://www.getapp.ae/software/118523/swell> |
| en-AU | <https://www.getapp.com.au/software/118523/swell> |
| en-CA | <https://www.getapp.ca/software/118523/swell> |
| en-GB | <https://www.getapp.co.uk/software/118523/swell> |
| en-IE | <https://www.getapp.ie/software/118523/swell> |
| en-NZ | <https://www.getapp.co.nz/software/118523/swell> |
| en-SG | <https://www.getapp.sg/software/118523/swell> |
| en-ZA | <https://www.getapp.za.com/software/118523/swell> |
| es | <https://www.getapp.es/software/118523/swell> |
| es-CL | <https://www.getapp.cl/software/118523/swell> |
| es-CO | <https://www.getapp.com.co/software/118523/swell> |
| es-MX | <https://www.getapp.com.mx/software/118523/swell> |
| fr | <https://www.getapp.fr/software/118523/swell> |
| fr-BE | <https://fr.getapp.be/software/118523/swell> |
| fr-CA | <https://fr.getapp.ca/software/118523/swell> |
| nl | <https://www.getapp.nl/software/118523/swell> |
| nl-BE | <https://www.getapp.be/software/118523/swell> |
| pt | <https://www.getapp.com.br/software/118523/swell> |
| pt-PT | <https://www.getapp.pt/software/118523/swell> |

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