Sobre o Passportal

O SolarWinds Passportal + Documentation Manager é uma solução de proteção de senha baseada na nuvem projetada para fornecedores de serviços gerenciados (MSPs). A solução permite que os usuários armazenem, gerenciem e recuperem credenciais por meio de recursos de automação de alteração de senha, injeção de credenciais, auditoria, geração de relatórios e documentação privilegiada do cliente.

A injeção de credencial do Passportal garante que a conexão com dispositivos, aplicativos e redes do cliente seja rápida e segura. Os tempos de resolução de incidentes podem ser reduzidos mediante a remoção da necessidade de os técnicos procurarem por credenciais. As novas credenciais podem ser automaticamente capturadas no cofre para fornecer acesso instantâneo a todos os técnicos autorizados.

O Passportal também permite que os usuários controlem dispositivos, aplicativos e acesso à rede por meio de autenticação multifatorial, além de permitir que eles gerenciem senhas com automação de alterações rotineiras de senha, eliminação de reutilização de senhas e geração de senhas fortes. É possível compartilhar todo o conhecimento relevante em uma única plataforma, com padrões comprovados pelo MSP para simplificar os processos de documentação. Os usuários também podem monitorar o uso de credenciais e satisfazer requisitos de conformidade ao gerar relatórios sobre os pontos de comprovação no nível de auditoria.

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Brasil, Canadá, Alemanha, México, Estados Unidos

Idiomas

inglês

Imagens

N-able Passportal Dashboard.
N-able Passportal available on any device and can be accessed by a mobile app, browsers extension, or desktop login.
N-able Passportal Credentials Management view.
N-able Passportal + Documentation Manager asset template example.
N-able Passportal + Documentation Manager Data Asset Tracking.
N-able Passportal Site Password Management as a Service | add-on feature.
N-able Passportal Blink Self-Service Password Reset application | add-on feature.
Ver mais 8
Passportal - Vídeo
Captura de tela do Passportal: N-able Passportal Dashboard. Captura de tela do Passportal: N-able Passportal available on any device and can be accessed by a mobile app, browsers extension, or desktop login. Captura de tela do Passportal: N-able Passportal Credentials Management view. Captura de tela do Passportal: N-able Passportal + Documentation Manager asset template example. Captura de tela do Passportal: N-able Passportal + Documentation Manager Data Asset Tracking. Captura de tela do Passportal: N-able Passportal Site Password Management as a Service | add-on feature. Captura de tela do Passportal: N-able Passportal Blink Self-Service Password Reset application | add-on feature.

Recursos

Total de recursos do Passportal: 30

  • Armazenamento de dados seguros
  • Armazenamento de documentos
  • Arquivo morto e retenção
  • Autenticação Multifator
  • Autenticação de dois fatores
  • Automação de documentos
  • Certificação de Acesso
  • Controle de versões
  • Controle do acesso
  • Controles/permissões de acesso
  • Diretório unificado
  • Ferramentas de colaboração
  • Gerador de senhas
  • Gerenciamento de credenciais
  • Gerenciamento de senhas
  • Gerenciamento de usuários
  • Gestão de Contas Privilegiadas
  • Gestão de acesso
  • Gestão de auditorias
  • Gestão de conformidade
  • Gestão do design
  • Login seguro
  • Portal de autoatendimento
  • Proteção de vulnerabilidades
  • Provisionamento de usuário
  • Registro de auditoria
  • Segurança de aplicativos
  • Sincronização de senhas
  • Sistemas de Segurança de Rede
  • Solicitação de Acesso de Autoatendimento

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Avaliações

Classificação geral

4,4 /5
(85)
Relação qualidade/preço
4,3/5
Recursos
4,2/5
Praticidade
4,2/5
Suporte ao cliente
4,4/5

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Exibindo 5 avaliações de 85
Jason P.
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Zero Complaints

Avaliado em 25/07/2019

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where...

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.

I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Vantagens

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Desvantagens

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Has potential but not there yet

Avaliado em 25/07/2019

We used Thycothic Secret Server for password management and SharePoint for documentation. We were...

We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.

Vantagens

The mobile app to see passwords while on the field. +1 for MFA support.
Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.

Desvantagens

It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc.
All the documentation part is still not mature as rivals like IT Glue:
- Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back.
- Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before.
- There is not alerts for domain or certificates about to expire.
- SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures.
- No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets.

The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.

Vera G.
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

keep track of passwords securely

Avaliado em 06/04/2021

nice to be able to store passwords securely and everyone who needs access can have access and...

nice to be able to store passwords securely and everyone who needs access can have access and retrieve passwords as needed. Makes the job much easier.

Vantagens

easy to use, setup and store passwords. Multiple users can access and update as needed. Can randomly generate new passwords so that they meet complexity requirements.

Desvantagens

Having to login to passportal constantly (timeout feature is set too low for our needs and I find myself having to re-enter my password.

Michael F.
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

From implementation to party of our daily rotation

Avaliado em 20/08/2019

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The...

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.

Vantagens

Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.

Desvantagens

There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.

Andrew F.
Classificação geral
  • Setor: Rede de computadores
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Pretty good so far.

Avaliado em 07/10/2019

Being able to collect user passwords from my team automatically without us having to remember to...

Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.

Vantagens

It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.

Desvantagens

There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator.

Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.

Exibindo 5 avaliações de 85 Leia todas as avaliações

Perguntas frequentes sobre o Passportal

Abaixo estão algumas perguntas frequentes sobre o Passportal.

O Passportal oferece os seguintes planos de pagamento:

  • A partir de: US$ 18,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Disponível

Não temos informações sobre os recursos do Passportal.

Os clientes habituais do Passportal são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O Passportal está nos seguintes idiomas:

inglês

O Passportal é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular)

O Passportal se integra com os seguintes aplicativos:

Autotask PSA, Auvik, ConnectWise Automate, ConnectWise Control, ConnectWise Fortify, ConnectWise Manage, Microsoft 365, NinjaRMM, RMM

O Passportal oferece as seguintes opções de suporte:

Email/Help Desk, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Passportal.