
Passportal
Sobre o Passportal
O SolarWinds Passportal + Documentation Manager é uma solução de proteção de senha baseada na nuvem projetada para fornecedores de serviços gerenciados (MSPs). A solução permite que os usuários armazenem, gerenciem e recuperem credenciais por meio de recursos de automação de alteração de senha, injeção de credenciais, auditoria, geração de relatórios e documentação privilegiada do cliente.
A injeção de credencial do Passportal garante que a conexão com dispositivos, aplicativos e redes do cliente seja rápida e segura. Os tempos de resolução de incidentes podem ser reduzidos mediante a remoção da necessidade de os técnicos procurarem por credenciais. As novas credenciais podem ser automaticamente capturadas no cofre para fornecer acesso instantâneo a todos os técnicos autorizados.
O Passportal também permite que os usuários controlem dispositivos, aplicativos e acesso à rede por meio de autenticação multifatorial, além de permitir que eles gerenciem senhas com automação de alterações rotineiras de senha, eliminação de reutilização de senhas e geração de senhas fortes. É possível compartilhar todo o conhecimento relevante em uma única plataforma, com padrões comprovados pelo MSP para simplificar os processos de documentação. Os usuários também podem monitorar o uso de credenciais e satisfazer requisitos de conformidade ao gerar relatórios sobre os pontos de comprovação no nível de auditoria.
Preços a partir de:
18,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Passportal
Dispositivos
Porte da empresa
Mercados
Antígua e Barbuda, Argentina, Áustria, Austrália, Barbados, Bélgica, Brasil, Baamas, Canadá, Suíça, Costa Rica, Chéquia, Alemanha, Dinamarca, Domínica, República Dominicana, Estónia, Espanha, Finlândia, França, Reino Unido, Gronelândia, Irlanda, Itália, Lituânia, Luxemburgo, Letónia, Malta, México, Malásia, Países Baixos, Noruega, Nova Zelândia, Porto Rico, Portugal, Suécia, Singapura, Estados Unidos, Ilhas Virgens Britânicas, Ilhas Virgens dos EUA, África do Sul e outros 36
Idiomas
inglês
Preços a partir de:
18,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Passportal
Imagens







Recursos
Total de recursos do Passportal: 39
Alternativas
IT Glue

LastPass

Secret Server Password Manager

IT Portal

Avaliações
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- Setor: Varejistas
- Porte da empresa: 5 001-10 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Passportal manage password easily
Avaliado em 07/07/2021
Vantagens
Passportal is the best software for any team that need to shares password for any account that we shares together. I can add user for them to be able to access to all the password that are stored on the software.
Desvantagens
I wish they has an option to change the timeout session, as the session active time is too short and i find myself to have constantly logging in to the software and it is quite annoying.

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Zero Complaints
Avaliado em 25/07/2019
Documentation of customer systems is a nightmare. A) You've got to have a centralized place where...
Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.
I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!
Vantagens
Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!
Desvantagens
As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.
Razões para escolher o Passportal
Both our prior "note" taking system and then our ticketing tool that includes many features for customer documentation within it were a bit clunky to use in practice. Now that SolarWinds has acquired Passportal, I'm hoping they plan to integrate it with MSP Manager so we can benefit from both products equally.Software anterior
Evernote TeamsRazões para mudar para o Passportal
We were attempting to transition to MSP Manager, and our documentation didn't quite fit the platform. It helped in some cases, but not in many other areas. Ultimately, we didn't utilize it daily as we should have. Many people recommended IT Glue, but Passportal offered the nicer package of reselling to clients. Teams+OneNote was an option we considered, but it would have been more akin to Evernote and I knew we needed a system better capable of "relating" bits of data together for a client.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
From implementation to party of our daily rotation
Avaliado em 20/08/2019
The subfolder/search issue gave a bad first impression for myself and my staff of the product. The...
The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.
Vantagens
Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.
Desvantagens
There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.
Alternativas consideradas
IT GlueRazões para mudar para o Passportal
Cost and it covered the main function we need it for- Setor: Rede de computadores
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Pretty good so far.
Avaliado em 07/10/2019
Being able to collect user passwords from my team automatically without us having to remember to...
Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.
Vantagens
It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.
Desvantagens
There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator.
Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.
Alternativas consideradas
IT GlueRazões para escolher o Passportal
Confluence didn't have any way of automatically capturing our passwords as we put them in or give us a secure tool for giving our customers to manage their passwords.Software anterior
ConfluenceRazões para mudar para o Passportal
It's distributed through Pax8, not developed in Australia, and we already use N-Central and wanted the integration between Passportal and our RMM.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Passportal has organize and streamlined my MSP
Avaliado em 26/09/2019
Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have...
Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!!
Vantagens
I love many things about Passportal, but my favorite one is the 'Site' feature. Being able to securely share the entire password database with the PoC at each client is a major game-changer for my MSP. It adds visibility to the relationship. A lot of clients with outsourced I.T. feel like they are in the dark and kind of held hostage with their own environment. The Site feature bridges that gap and helps keep the client in the loop and feel like they've retained some ownership over their environment. Can't wait until the full documentation platform can be shared with the client!!
Desvantagens
The biggest change I would make would be the ability to edit and change what configurations are listed in the menu tree under Core Items, Trackers, Apps & Services, & Others. I'd like to be able to move these around, rename them, add additional, etc.
Alternativas consideradas
IT GlueRazões para escolher o Passportal
Passportal handles passwords in a more mature and secure way. I like the GUI of Passportal much better. Seems to be laid out more intuitively. IRazões para mudar para o Passportal
It fit the needs of my business better than the other options while doing so at a better price point.Perguntas frequentes sobre o Passportal
Abaixo estão algumas perguntas frequentes sobre o Passportal.P: Que tipo de planos o Passportal oferece?
O Passportal oferece os seguintes planos de pagamento:
- A partir de: 18,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Passportal?
Os clientes habituais do Passportal são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
P: Em que idioma o Passportal está?
O Passportal está nos seguintes idiomas:
inglês
P: O Passportal é compatível com disponíveis móveis?
O Passportal é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular)
P: O Passportal se integra com quais outros aplicativos?
O Passportal se integra com os seguintes aplicativos:
Autotask PSA, ConnectWise Automate, ConnectWise Control, ConnectWise Fortify, ConnectWise Manage, Kaseya BMS, Kaseya VSA, Liongard, N-central, NinjaOne, RMM
P: Que nível de suporte o Passportal oferece?
O Passportal oferece as seguintes opções de suporte:
Email/Help Desk, Suporte por telefone, Assistência 24/7, Bate-papo
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