Sobre o Passportal

O SolarWinds Passportal + Documentation Manager é uma solução de proteção de senha baseada na nuvem projetada para fornecedores de serviços gerenciados (MSPs). A solução permite que os usuários armazenem, gerenciem e recuperem credenciais por meio de recursos de automação de alteração de senha, injeção de credenciais, auditoria, geração de relatórios e documentação privilegiada do cliente.

A injeção de credencial do Passportal garante que a conexão com dispositivos, aplicativos e redes do cliente seja rápida e segura. Os tempos de resolução de incidentes podem ser reduzidos mediante a remoção da necessidade de os técnicos procurarem por credenciais. As novas credenciais podem ser automaticamente capturadas no cofre para fornecer acesso instantâneo a todos os técnicos autorizados.

O Passportal também permite que os usuários controlem dispositivos, aplicativos e acesso à rede por meio de autenticação multifatorial, além de permitir que eles gerenciem senhas com automação de alterações rotineiras de senha, eliminação de reutilização de senhas e geração de senhas fortes. É possível compartilhar todo o conhecimento relevante em uma única plataforma, com padrões comprovados pelo MSP para simplificar os processos de documentação. Os usuários também podem monitorar o uso de credenciais e satisfazer requisitos de conformidade ao gerar relatórios sobre os pontos de comprovação no nível de auditoria.

Preços a partir de:

18,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Consumidores típicos

  • Autônomos
  • Pequenas empresas (2-50)
  • Médias empresas (51-500)
  • Grandes empresas (500 ou mais)

Implantação

  • Baseado na nuvem
  • Instalação local

Mercados

Antígua e Barbuda, Argentina, Áustria, Austrália, Barbados , Bélgica, Brasil, Baamas, Canadá, Suíça, Costa Rica, Chéquia, Alemanha, Dinamarca, Domínica, República Dominicana, Estónia, Espanha, Finlândia, França, Reino Unido, Gronelândia, Irlanda, Itália, Lituânia, Luxemburgo, Letónia, Malta, México, Malásia, Países Baixos, Noruega, Nova Zelândia, Porto Rico, Portugal, Suécia, Singapura, Estados Unidos, Ilhas Virgens Britânicas, Ilhas Virgens dos EUA, África do Sul

Idiomas

inglês

Preços a partir de:

18,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

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Recursos

Total de recursos do Passportal: 38

  • Acesso para Celular
  • Alertas/notificações
  • Armazenamento de dados seguros
  • Autenticação
  • Autenticação Multifator
  • Autenticação de dois fatores
  • Banco de dados de funcionários
  • Certificação de Acesso
  • Compartilhamento seguro de senha
  • Controle do acesso
  • Controle e acesso remoto
  • Controles/permissões de acesso
  • Diretório unificado
  • Ferramentas de colaboração
  • Gerador de senhas
  • Gerenciamento de credenciais
  • Gerenciamento de senhas
  • Gerenciamento de usuários
  • Gestão de Contas Privilegiadas
  • Gestão de acesso
  • Gestão de auditorias
  • Gestão de conformidade
  • Imagem de marca personalizável
  • Integração do Active Directory
  • Integrações de terceiros
  • Login seguro
  • Notificações em tempo real
  • Permissões por função
  • Portal de autoatendimento
  • Proteção de senha
  • Provisionamento de usuário
  • Registro de auditoria
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Segurança de aplicativos
  • Segurança de rede
  • Sincronização de senhas
  • Solicitação de Acesso de Autoatendimento

Alternativas

Liongard

4,6
#1 alternativa ao Passportal
Liongard offers unified visibility to MSPs, allowing businesses to continuously collect data from applications, cloud...

IT Portal

4,5
#2 alternativa ao Passportal
Our document management solution will help your business organize all IT data and passwords in a secure and structured...

IT Glue

4,6
#3 alternativa ao Passportal
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation...

LastPass

4,7
#4 alternativa ao Passportal
As soluções empresariais do LastPass ajudam as empresas a assumirem o controle da gestão de identidade com logon único...

Avaliações

Classificação geral

4,4 /5
(89)
Relação qualidade/preço
4,3/5
Recursos
4,1/5
Praticidade
4,2/5
Suporte ao cliente
4,3/5

Já tem o Passportal?

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Exibindo 5 avaliações de 89
Andrew
Classificação geral
  • Setor: Rede de computadores
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Pretty good so far.

Avaliado em 07/10/2019

Being able to collect user passwords from my team automatically without us having to remember to...

Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.

Vantagens

It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.

Desvantagens

There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator.

Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.

Alternativas consideradas

IT Glue

Razões para escolher o Passportal

Confluence didn't have any way of automatically capturing our passwords as we put them in or give us a secure tool for giving our customers to manage their passwords.

Software anterior

Confluence

Razões para mudar para o Passportal

It's distributed through Pax8, not developed in Australia, and we already use N-Central and wanted the integration between Passportal and our RMM.
Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Has potential but not there yet

Avaliado em 25/07/2019

We used Thycothic Secret Server for password management and SharePoint for documentation. We were...

We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.

Vantagens

The mobile app to see passwords while on the field. +1 for MFA support.
Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.

Desvantagens

It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc.
All the documentation part is still not mature as rivals like IT Glue:
- Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back.
- Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before.
- There is not alerts for domain or certificates about to expire.
- SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures.
- No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets.

The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.

Alternativas consideradas

IT Glue

Razões para escolher o Passportal

SS was on-prem and its mobile app sucks.

Software anterior

Secret Server Password Manager

Razões para mudar para o Passportal

As mentioned before, IT Glue reps (Kaseya in general) are jerks. They invent offers that last until "this Friday" to try to force the sale and when you are ready to sign in, there is a lots of add-ins to the final price; and they try to lock you up for three or more years.
Jason
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Zero Complaints

Avaliado em 25/07/2019

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where...

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.

I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Vantagens

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Desvantagens

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

Alternativas consideradas

Microsoft Teams, IT Glue e MSP Manager

Razões para escolher o Passportal

Both our prior "note" taking system and then our ticketing tool that includes many features for customer documentation within it were a bit clunky to use in practice. Now that SolarWinds has acquired Passportal, I'm hoping they plan to integrate it with MSP Manager so we can benefit from both products equally.

Software anterior

Evernote Teams

Razões para mudar para o Passportal

We were attempting to transition to MSP Manager, and our documentation didn't quite fit the platform. It helped in some cases, but not in many other areas. Ultimately, we didn't utilize it daily as we should have. Many people recommended IT Glue, but Passportal offered the nicer package of reselling to clients. Teams+OneNote was an option we considered, but it would have been more akin to Evernote and I knew we needed a system better capable of "relating" bits of data together for a client.
Kyle
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Passportal has organize and streamlined my MSP

Avaliado em 26/09/2019

Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have...

Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!!

Vantagens

I love many things about Passportal, but my favorite one is the 'Site' feature. Being able to securely share the entire password database with the PoC at each client is a major game-changer for my MSP. It adds visibility to the relationship. A lot of clients with outsourced I.T. feel like they are in the dark and kind of held hostage with their own environment. The Site feature bridges that gap and helps keep the client in the loop and feel like they've retained some ownership over their environment. Can't wait until the full documentation platform can be shared with the client!!

Desvantagens

The biggest change I would make would be the ability to edit and change what configurations are listed in the menu tree under Core Items, Trackers, Apps & Services, & Others. I'd like to be able to move these around, rename them, add additional, etc.

Alternativas consideradas

IT Glue

Razões para escolher o Passportal

Passportal handles passwords in a more mature and secure way. I like the GUI of Passportal much better. Seems to be laid out more intuitively. I

Razões para mudar para o Passportal

It fit the needs of my business better than the other options while doing so at a better price point.
Kevin
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Passportal gets a pass

Avaliado em 27/01/2020

We have solved our password management needs and documentation for clients in one spot and hope to...

We have solved our password management needs and documentation for clients in one spot and hope to solve more once we optimize the use of the system more.

Vantagens

I like how many features are combined in one solution from password management to documentation to offering portals to employees and clients easily.

Desvantagens

The organization method of the system is not very logical. I do not like how you have to create a vendor and then a contact and that the vendor list is pretty much global and not specific to company. Also the agent on the servers do not seem to work correctly and we still do not see them functioning as they should. After contacting support we have decided to table fixing this since no one is in need of it at this time. I also do not like the addon in the browser it autofills 2FA and creates login issues instead of seamless logins.

Alternativas consideradas

IT Glue

Razões para mudar para o Passportal

We chose passportal because it seemed to be more feature rich with greater value.
Exibindo 5 avaliações de 89 Leia todas as avaliações

Perguntas frequentes sobre o Passportal

Abaixo estão algumas perguntas frequentes sobre o Passportal.

O Passportal oferece os seguintes planos de pagamento:

  • A partir de: 18,00 US$/mês Ver planos de pagamento
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Passportal são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

O Passportal está nos seguintes idiomas:

inglês

O Passportal é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular)

O Passportal se integra com os seguintes aplicativos:

Autotask PSA, ConnectWise Automate, ConnectWise Control, ConnectWise Cybersecurity Management, ConnectWise Manage, Kaseya BMS, Kaseya VSA, Liongard, N-central, N-sight, NinjaOne

O Passportal oferece as seguintes opções de suporte:

Email/Help Desk, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Passportal.