POSIM Retail POS

Vantagens

We have been using this software in our LBMH business for 20+ years and have found it to be reliable, and the best choice for a business using the Mac platform. Once we got used to EVO we feel it is the best version so far. Very good search options, and customizable. Very good looking screens and easy on the eyes. Lots of good reporting features both standard and customizable. Overall a solid software system. We carry about 4,000 Sku's and EVO handles the inventory management easily. The PO Wizard is my favorite which saves me hours and hours of time and is very accurate. Customer service is aways willing to help if any problems do arise.

We use POSIM on two sales registers and two management stations.

Desvantagens

Need a signature pad for signed charge invoices to be attached directly to customer cards. End of the month statements, with signatures, should be able to be printed directly out of POSIM. This is a standard feature offered by most other software systems.

Allow all fields on the Inventory card to be customized and a formula added.

Allow invoices printed on 8x11 paper to print single line to save paper on the original and the customer copy. It already does the customer copy like that.

Vantagens

This is a comprehensive and versatile software with every level of control and reporting that you could need. About 6 years ago when we purchases a major upgrade I did a comprehensive review of competing software packages. There was simply NOTHING in the market that could compare. Once you get used to the functionality of POSIM POS every competitor is missing something important. A good sales software is nothing without a good inventory software. This system seamlessly integrates both. As the owner of 5 retail locations we have now added the multi-site package which allows all of our databases to update changes together from the cloud. This has been a great additional feature. We were one of the original users of POSIM POS and are happy to still be with them 24 years later.

Desvantagens

There are always functions that would improve the software. In addition to regular updates the programming team does, they do listen to suggestions for added features. There are often minor things we wish were different...but I can't think of a real con. There are annual and monthly costs associated with this platform, that may seem like a con compared to others...but you get what you pay for. Their USA based in-house tech support team is an invaluable resource, they are onsite with the programmers and we regularly chat with them.

Vantagens

*Reporting: This is VERY important to us. We need to be incredibly granular with reports, and POSIM has so many options for reporting. I'm always able to massage the data in whatever way I need.

*Cost/Value: POSIM is incredibly inexpensive compared to competitors, even for high-end support and with a ton of registers and locations. At our university, our store, print shop, mail services, computer repair center, and chemistry department all use POSIM in one way or another. It's versatile!

Support: Every time I've had to call support (which is more than I'd like to admit) they have either remoted into our computer and helped us directly or answered questions promptly. One time there was a MAJOR problem (I hadn't done an update when I was supposed to - my fault) and we had lost a bunch of data. It was technically backed up, but the technician actually restored the purchases, which made my life so much easier! It was right in the middle of a busy sale day, and they helped us so quickly.

Desvantagens

A lot of our business has to weasel its way into a POSIM invoice. because the invoice fields are not editable or customizable, we have to use a field called "PO number" for an internal billing number and just accept that's what it is labeled as. We would love to be able to customize fields on customer cards and invoices but that is not available at this time. And really, this is a cosmetic problem, not a functional problem.

Vantagens

POSIM is easy to install with off the shelf hardware and has modest requirements for processing power and storage. The options for timed promotions and offers are very flexible. Generally, the software is the best option we found because of it's price and available record keeping. We like the Macintosh platform and operating system it uses because ease of use and quick training are important in a retail environment.

Desvantagens

Can be slow to respond at registers if the network is not fully optimized. Keeping data up to date is imperative and importing data, while not a fault of the software, is something we are constantly struggling with to improve. A users group for tips and tricks would be helpful as well as collaboration on data and workflows.

Vantagens

I have been watching this product since its original versions were created. I always used Apple Computers in my operations and business and wanted to stick with that Hardware. As our retail division grew, we needed a POS system that would run on Apple Computers. The Original version of the core software was no longer supported and I didn't what to tie my business to something outdated and poorly supported. I waited years to see what was going to be the outcome of your software. I was excited when I heard that it was bought by younger, more dynamic owners and that they were working on a major rewrite of the whole system in Java and MYSQL. When this new version EVO was available, I pulled the trigger and purchased POSIM EVO.

Desvantagens

7 or 8 years ago it was new and had a lot of bugs. The core features where there from the original POS version, so it was a functional POS, but there was a lot of improvements and fixes that needed to take place to make it a stellar POS System. Most of that has been done over the years, though it took way too long to get a lot of things fixed and running smoothly. It was often like owning a Beta Version at a Alpha price.