Ellucian

Overall experience has been great, just a few things that can get confusing or hard to do, but other than that, it is very useful for what we use it for. We keep a lot of information and this software allows us to do that.

They are an established Higher Education software that is on the cutting edge with a lot of what they offer. The partnerships they offer with vendors seems to fall short in some cases. The support they offer for the products is generally good. But depending on the application may depend on how quickly they respond to support questions/issues.

-Business users in all departments find Banner difficult to use
-Database engineers find Banner difficult to maintain
-IT staff finds Banner difficult to support

Banner is obsolete in the technological age we live; there are cloud finance, HCM, CRM, and student information applications which integrate well with each-other and outperform banner in nearly every category.

Colleague is an overall great product. Ellucian has been working hard to improve Colleague's features and functionality, especially on the Self-Service platform. This work has kept them at the front edge of innovation with responsive design that allows your constituents serve themselves from any device. This takes pressure off of administrative staff so they can focus on quality support to your students.

Ellucian does a good job at being connected to their customers and understanding the constantly changing needs in the academic world. They hold focus groups, beta testing groups to allow the engaged community of customers to provide input, and it shows in the quality of the newer products they have created.

The Ellucian software is very helpful in keeping our school on track and making it easier for the student to navigate Admissions to registration to financial aid to graduation.