Sobre o PrimeRx

PrimeRx is a pharmacy management system for independent, retail pharmacies, multi-store owners, and hospitals which supports custom workflows and automated fill, bill and communication processes. Native mobile apps for iOS and Android give users the flexibility to access and manage their data on-the-go, via mobile and tablet devices.

PrimeRx offers a complete pharmacy dispensing solution, allowing users to manage patient and provider intake, process claims, labeling and dispensing, as well as inventory, all from the same, central platform. PrimeRx helps users streamline their workflow through automated outbound patient calls, text messages, and emails. Other key features include adherence scorecards and reporting, predictive modeling, and synchronized refills.

PrimeRx supports an automated refill management system, helping users fill electronic prescriptions by looking up existing patient, prescriber and drug inventory data. The automated refill system also syncs all refills to a particular date, and automatically queues up the day’s scheduled refills. Custom workflow and reporting tools enable users to generate electronic orders, manage incoming prescriptions and prescription pickups, as well as check cost comparisons between wholesalers, and more.

The patient status board allows pharmacies to communicate with patients while they wait for their prescriptions, and inform them of where they are in the prescription-processing queue.

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos

Idiomas

inglês

Imagens

PrimeRx: Mobile home page screenshot
PrimeRx: Summary reports screenshot
PrimeRx: Graphical pharmacy data presentation screenshot
PrimeRx: Select a pharmacy store screenshot
Ver mais 5
PrimeRx - Vídeo Captura de tela do PrimeRx: PrimeRx: Mobile home page screenshot Captura de tela do PrimeRx: PrimeRx: Summary reports screenshot Captura de tela do PrimeRx: PrimeRx: Graphical pharmacy data presentation screenshot Captura de tela do PrimeRx: PrimeRx: Select a pharmacy store screenshot

Recursos

Total de recursos do PrimeRx: 31

  • Acompanhamento de atividades
  • Assinatura eletrônica
  • Banco de dados de medicamentos
  • Cobrança e faturamento
  • Conformidade com HIPAA
  • Códigos de barras/Etiquetas
  • Dados em tempo real
  • Etiquetagem
  • Fórmulas de manipulação
  • Gerenciamento de registros
  • Gestão da comunicação
  • Gestão de avaliações
  • Gestão de conformidade
  • Gestão de estoques
  • Gestão de formulários
  • Gestão de reclamações
  • Gestão do fluxo de trabalho
  • Leitura de código de barras/tíquetes
  • Painel de atividades
  • Ponto de vendas (PDV)
  • Processamento de receitas médicas
  • Recargas automáticas
  • Recargas online
  • Receitas médicas eletrônicas
  • Reconhecimento de voz e IVR
  • Relatórios de resumos
  • Relatórios e análise de dados
  • Seguimento de status
  • Sincronização de dados
  • Várias lojas
  • Áudio e vídeo bidirecionais

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Avaliações

Classificação geral

4,1 /5
(43)
Relação qualidade/preço
4/5
Recursos
4,2/5
Praticidade
4,4/5
Suporte ao cliente
4,1/5

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Exibindo 5 avaliações de 43
Ernie N.
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

easy to use and teach- very happy with the product

Avaliado em 10/05/2018

Vantagens

support is easy- great product, lots of updates to stay current. i personally met and deal with some of the senior staff and owner.

Desvantagens

hardware issues is a pain- possible field agent to come set up? i understand that hardware is not your field of expertise, but your prices are high but i understand why. this can get outdated with software version.

Resposta do Micro Merchant Systems

Dear PrimeRx User,
Firstly, we do appreciate the fact that you took out the time to provide a testimonial.

We also strive to exceed our customers expectations. We do provide Hardware maintenance at a very competitive price.
We are a TRUE WINDOWS based system - this allows our users, to simply shop for a PC with a price that they are comfortable with, and we will work with you to install our products and services on that PC. For this sole reason alone, most pharmacies find it cost-effective to not pay anything extra for the maintenance, and simply upgrade their hardware as and when required.

This gives you the choice along with the savings.

We value your feedback and will come back to you with a possible solution that may work for your benefit.

Thank you for always supporting us

Jenny L.
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

PrimeRX Review

Avaliado em 13/10/2020

We had been using PrimeRX for 10+ years with multiple pharmacies. PrimeRx provided top-notched and...

We had been using PrimeRX for 10+ years with multiple pharmacies. PrimeRx provided top-notched and exceptional services to independent pharmacy owners.

Vantagens

The system is very simple and has an user friendly interface. Training new staff to use the software is a breeze. They also have a lot of training videos online, and they offer training classes as well.

Their customer support is great and have been able to resolve my issues quickly. Their support team and developers continue to be innovative in adding new features as well as adding functionality when requested. They respond promptly and problems are resolved very quickly. Their support team enjoys working with customers to fully understand the problems to produce the proper solutions.

The software is built specifically for the independent pharmacy owner. They are definitely the market leaders in the independent pharmacy management solution space.

Desvantagens

There's nothing I don't like about this software

Resposta do Micro Merchant Systems

Dear Jenny,
Thank you for the 5-star review. I will make sure to pass on the review to all departments. I am sure everyone will appreciate your kinds words. If there is anything else you need from us, please don't hesitate to reach out to us!

Dawn W.
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Its ok

Avaliado em 14/05/2018

It is easy to look things up in different ways

It is easy to look things up in different ways

Vantagens

I like that the software has different ways you can look up information based on what kind of information you are looking for. The thing I use the most is the processing of the 835 files. Its fast and easy. I also post payments in the claims processing tab. Its nice to have different ways you can pull the information and make the prescription as paid.

Desvantagens

I don't like the inventory tab function. There is way too many issues with trying to form a report that is specified to what you are looking for. I believe that it is not pulling the information fully and I hope someone fixes it. I really wanted to just pull a report on our current inventory and there is way too many issues with how the system counts. Especially when the order is filed or unbilled. The way the inventory is counted leaves the inventory reports off.

Resposta do Micro Merchant Systems

Thank so much for the review. We value your 5-Star review that PrimeRx is an easy-to-use pharmacy management system.

To learn more about features and functionally kindly take advantage of the PrimePORTAL - the online learning tool. This portal will give you access to videos, that will keep you updated with the latest software features and functionalities.

Please feel free to reach out to our customer support team 24/7 if you have any inventory questions and to discuss how to solve your inventory reports. Inventory pulls all the information once the Rx is Billed.

Nicole W.
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

Softwar is improving

Avaliado em 13/02/2020

Lots of bumps in the road. And a big learning curve. This last update has improved many things...

Lots of bumps in the road. And a big learning curve. This last update has improved many things that were safety and quality concerns. Software is improving with time.

Vantagens

Pharmacist Verification of prescriptions.
Ability to order from 2 wholesale companies within the software.
Be able to search by drug name within patient profile.

Desvantagens

Inability to search by Rx number.
Inability to put a hard expiration stop date on insurances.
Customer service isn't always helpful and usually short or snooty with me when I call in.

Resposta do Micro Merchant Systems

Thank you for the 4 star review!

Micro Merchant Systems provides LIVE Support 7 Days of the Week through Phone, Email, or Chat.

Chat: www.micromerchantsystems.com
Kindly call 516-408-3999
Email: [email protected]
If you need one-on-one training email us at
[email protected]

Aparna R.
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Highs and lows

Avaliado em 12/08/2019

Vantagens

Very user-friendly easy to use. Can train someone to use the software in matter or hours.

Desvantagens

Good luck to tech support trying to rectify an issue. takes a few weeks at times, sometimes by fixing the issue, they create a new one. Not all customer support know what they are doing.

Resposta do Micro Merchant Systems

Dear Aparna,
Thank you for the 4-star review and your kind words about PrimeRx. I apologize for your frustration. Please remember MMS support will do their utmost help resolve any issues you might have. Kindly call or email any tech issues, we will do our best to solve for you.

Also please use our support resources by sending your queries to [email protected]
For most cases when you need support to solve immediate issues, the support is right there, we looked at your call logs and see that for most cases where the pharmacy has called, (like label adjustments, assistance with a report etc.) you may not need immediate attention, By emailing the Support distribution list, instead of you finding the right department, the appropriate analyst will reach out to you.
For immediate issues you can always rely on our 7 day support team. More than 95% of your current tickets have been handled by them in that manner.

Sincerely yours,
Marketing Manager

Exibindo 5 avaliações de 43 Leia todas as avaliações

Perguntas frequentes sobre o PrimeRx

Abaixo estão algumas perguntas frequentes sobre o PrimeRx.

O PrimeRx oferece os seguintes planos de pagamento:

  • A partir de:
  • Modelo de preços: Assinatura
  • Teste Grátis: Não disponível

Contact Micro Merchant Systems for pricing information.

Não temos informações sobre os recursos do PrimeRx.

Os clientes habituais do PrimeRx são:

201-500, 501-1.000, 1.001+

O PrimeRx está nos seguintes idiomas:

inglês

O PrimeRx é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O PrimeRx se integra com os seguintes aplicativos:

Capture

O PrimeRx oferece as seguintes opções de suporte:

Email/Help Desk, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

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