Sobre o Sakari

Sakari is a cloud-based text messaging platform which helps businesses send SMS confirmations, reminders, alerts, and marketing campaigns to customers. Key features include data encryption, multiple user accounts, contact filtering, group texting, and predefined templates.

The Sakari platform enables users to create rich text messages by adding maps, logos, images, icons, data fields, and call to action buttons. Managers can view messages on a centralized dashboard, send discounts and promotions to new and existing customers, and integrate text messaging into the sales process. Plus, the contact import and group texting features let teams send personalized messages to a filtered list of contacts.

Sakari helps team members keep track of conversations through real-time updates, and synchronizes data with the mobile application, allowing location-independent follow-up and task management. The RESTful SMS API facilitates integration with a range of applications including Salesforce, WooCommerce, Zapier, Mailchimp, Knack, Streak, Intercom, and more.

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 4, Índia, Japão, Alemanha, Brasil

Idiomas

Inglês

Imagens

Sakari HubSpot integration screenshot
Sakari slack integration screenshot
Sakari user dashboard screenshot
Sakari contact filtering screenshot
Sakari conversation history screenshot
Sakari reminder message screenshot
Ver mais 7
Sakari - Vídeo
Captura de tela do Sakari: Sakari HubSpot integration screenshot Captura de tela do Sakari: Sakari slack integration screenshot Captura de tela do Sakari: Sakari user dashboard screenshot Captura de tela do Sakari: Sakari contact filtering screenshot Captura de tela do Sakari: Sakari conversation history screenshot Captura de tela do Sakari: Sakari reminder message screenshot

Recursos

Total de recursos do Sakari: 30

  • API
  • Acompanhamento de atividades
  • Agendamento de campanhas
  • Alertas do celular
  • Análise de campanhas
  • Armazenamento de dados seguros
  • Banco de dados de contatos
  • Gerenciamento de contatos
  • Gestão de campanhas
  • Gestão de marketing por SMS
  • Gestão de modelos
  • Gestão de promoções
  • Histórico de contatos
  • Imagem de marca personalizável
  • Importação de dados
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de SMS
  • Integração de e-mail
  • Integração de terceiros
  • Lembretes
  • Mensagens instantâneas
  • Modelos personalizáveis
  • Múltiplas contas de usuário
  • Notificações em tempo real
  • Painel de atividades
  • Planejamento de campanhas
  • Segmentação de campanhas
  • Sincronização de dados
  • Várias localizações

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Avaliações

Classificação geral

4,6 /5
(93)
Relação qualidade/preço
4,6/5
Recursos
4,3/5
Praticidade
4,5/5
Suporte ao cliente
4,8/5

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Exibindo 5 avaliações de 93
Steve M.
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 501-1.000 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Super simple to use and great support if you happen to need it

Avaliado em 08/08/2019

Our initial reason for buying a Sakari subscription was for a specific campaign sending customized...

Our initial reason for buying a Sakari subscription was for a specific campaign sending customized messages to hundreds of users over the course of 30 days. Now we've used it for a variety of other projects as well, including surveys and engagement of all types. It's pretty amazing how easy it is to interact with hundreds (or probably hundreds of thousands, if we had that many) of users in the app as you text back and forth with your customers.

Vantagens

I loved the clear interface and the way it guided me through building campaigns. I had never used a text messaging/push software tool before, so I was surprised at how the software held my hand at each step and made it clear what was going on. The reliability was excellent as well--all my campaigns and messages have been delivered flawlessly during the six months that I've used it. Other users in my organization have been able to use it as well, without any help from me. A few of our teams are pretty old-school, so the fact that our people were able to use it without needing my guidance is a testament to Sakari's simple and logical menus, buttons, and overall structure. The built-in help docs are a blessing as well.

Desvantagens

We had a specific use case that wasn't really supported by Sakari, but then again it's not supported in any SMS tool I tried. The good news is that the Sakari support team did some magic to help me create a manual workaround that allowed us to send our campaigns exactly as intended. Super helpful! Guess that wasn't really a dislike--sorry :(

William M.
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great SMS software that integrates with Hubspot and has its own web interface

Avaliado em 28/10/2019

We are solving two business problems.

The first is mundane - we want to send SMS reminders to...

We are solving two business problems.

The first is mundane - we want to send SMS reminders to people who have signed up by email and are ignoring their email. Lots of people do this even if they intend to respond because people have lost control of their email! An SMS reminder 7 days after the initial email helps us prompt them to act. We lose less leads.

The second is harder - we sell tickets to people who don't have email addresses and so we do the entire interaction by SMS. We use Sakari with Squarespace, Google Sheets, and Zapier to create our own custom ticketing system that is entirely SMS-based.

Vantagens

I like three things about Sakari a lot.

First, the way it integrated seamlessly with Hubspot to show all my Hubspot contacts in Sakari, let me see proper SMS coversation history in Hubspot, and allow me to include SMS messages in Hubspot workflows. It's added SMS to Hubspot in about 30 seconds with almost no config.

Secondly, the way it has a web interface for sending and receiving text messages. Before this we had individual team members on their own phones. Now we have one interface the whole team uses. It just makes it so easy to handle conversations with our users.

Finally, we've set it up to alert us by email whenever there is a new message - and even better, we can reply to the text message direct from our email without having to open the web interface.

Oh and the customer support is amazingly responsive. They use Intercom so it's easy and rapid. And they are helpful and nice :)

Desvantagens

The design and usability of the web interface is still a bit clunky. It doesn't seem to remember the sort order or column selections which is a pain.

The mobile app keeps logging itself out and is therefore not very useful.

I'm a little anxious that there is no two factor authentication on login. Everything else we use has 2FA.

Kevin C.
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 5.0 /10

needs some work

Avaliado em 29/10/2019

Vantagens

I like the slack and hubspot integrations

Desvantagens

does not work well for scaled teams
- hard to see all current transcripts laid out with an easy way to respond (I have to open each message, read it, then go back and click reply)
- need ability to assign owners

Teresa G.
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Sakari makes it easy and efficient

Avaliado em 19/09/2019

They really listened to what we needed and how we wanted to use Sakari. Then worked to achieve our...

They really listened to what we needed and how we wanted to use Sakari. Then worked to achieve our goals. Onboarding was a breeze. Whenever we encountered a problem, we would contact for support and they were so quick to respond.

Vantagens

The software has been so easy and user-friendly to use and implement.

Desvantagens

I have not found anything that I do not like about the Sakari software

Tom J.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great SMS service for Sales and CS teams

Avaliado em 25/02/2020

Great solution for an over the phone sales and service team.

The set up and support team have been...

Great solution for an over the phone sales and service team.

The set up and support team have been amazing and were extremely helpful with picking the correct plan for us.

Vantagens

Very easy to use and set up. Simple as going to the Contact page and clicking "Send SMS"

Great integration with Aircall and Hubspot

Desvantagens

Wish the dashboard to view all of my conversations was accessible from Hubspot

Exibindo 5 avaliações de 93 Leia todas as avaliações

Perguntas frequentes sobre o Sakari

Abaixo estão algumas perguntas frequentes sobre o Sakari.

O Sakari oferece os seguintes planos de pagamento:

  • A partir de: US$ 16,00/mês
  • Modelo de preços: Gratuito, Assinatura
  • Teste Grátis: Disponível

Pay & Go: $0.04 per message. Starter - up to 500 messages: $16/month Growth - up to 1000 messages: $30/month Business - up to 3125 messages: $90/month Team - up to 6250 messages: $170/month Gold - up to 12500 messages: $330/month For more than 12500 messages/month, contact Sakari for pricing.

O Sakari oferece os seguintes recursos:

  • Contact Management

Os clientes habituais do Sakari são:

Pequenas empresas, Grandes empresas, Autônomos, Empresas de médio porte

O Sakari está nos seguintes idiomas:

Inglês

O Sakari é compatível com os seguintes dispositivos:

Android, iPhone, iPad

O Sakari se integra com os seguintes aplicativos:

3dcart, FormKeep, Google Analytics, Knack, MailerLite, PieSync, SugarCRM, Trello, Wave, Wufoo

O Sakari oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, FAQs, Base de conhecimento, Tutoriais em vídeo

Categorias relacionadas

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