--- description: Avaliações detalhadas do Guru com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Guru com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guru - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/257/knowledge-management/software) > [Guru](/software/123167/guru) # Guru Canonical: https://www.getapp.pt/software/123167/guru Page: 1 / 27\ Seguinte: [Next page](https://www.getapp.pt/software/123167/guru?page=2) > O Guru é um wiki para empresa que funciona no fluxo de trabalho, portanto, as informações necessárias para fazer o trabalho estão sempre ao alcance. > > Verdict: Rated **4.8/5** by 639 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 639 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Guru - **Location**: Philadelphia, EUA - **Founded**: 2013 ## Commercial Context - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, basco, búlgaro, catalão, cazaque, checo, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, estónio, finlandês, francês, galego, grego, hebraico, hindi, húngaro, indonésio, inglês, irlandês, islandês, italiano, japonês, letão, lituano, malaio, neerlandês, norueguês, polaco, português, português do Brasil, português europeu, romeno, russo, sueco, sérvio, sérvio, tailandês, turco, ucraniano, vietnamita, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - @menções - AI Copilot - API - Acesso para Celular - Acompanhamento de atividades - Alertas por e-mail - Alertas/notificações - Análise de sentimentos - Análise de texto - Armazenamento de dados seguros - Armazenamento de documentos - Arrastar e soltar - Audio/Video Messaging - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - Biblioteca de conteúdo - Calendário de eventos - Campos personalizáveis - Captura e transferência de dados - Catalog Management ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software) - [Software de Produtividade](https://www.getapp.pt/directory/330/productivity/software) - [Software para Trabalho Remoto](https://www.getapp.pt/directory/1699/remote-work/software) - [Software de Base de Conhecimento](https://www.getapp.pt/directory/2823/knowledge-base/software) - [Software de Pesquisa Empresarial](https://www.getapp.pt/directory/1347/enterprise-search/software) ## Alternativas 1. [Helpjuice](https://www.getapp.pt/software/105523/helpjuice) — 4.7/5 (102 reviews) 2. [Confluence](https://www.getapp.pt/software/90949/confluence) — 4.5/5 (3663 reviews) 3. [Document360](https://www.getapp.pt/software/120723/document360) — 4.7/5 (290 reviews) 4. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (685 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18768 reviews) ## Avaliações ### "GURU, a great tool\!" — 5.0/5 > **Ricardo** | *6 de agosto de 2025* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: Reliable, with lots of possibilities in the documentation creation process, never saw it getting it's service down for any reason. Easy to update and share new information with the team. A incredible source for documentation, as we primarily use it on Support. > > **Desvantagens**: The search engine is a little crazy, sometimes you can't find the exact document your searching for, but it could also be an issue with the tags and titles inputted. > > Allow for a great database of support/project database, making life easy for the team and collaborators. ----- ### "Guru For Everyone" — 5.0/5 > **Marlon** | *23 de setembro de 2024* | Terceirização/Deslocalização | Recommendation rating: 10.0/10 > > **Vantagens**: VERY user friendly. It's easy to get used to unlike the other system I've tried in the past. > > **Desvantagens**: Some cards are quite confusing, but give it a little time and you'll get used to it. > > My experience with Guru is refreshing, since the knowledge based I've used in the past is far different. ----- ### "Great idea, not so great usability" — 2.0/5 > **Avaliador Verificado** | *14 de outubro de 2018* | Software | Recommendation rating: 2.0/10 > > **Vantagens**: Great UI. Easy to navigate through different cards. Creating a card is easy. > > **Desvantagens**: The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team. > > We had to leave because the search functionality did not work and we ended up missing cards. ----- ### "Guru, a teacher and a sleek web-designed project. Teaches us the process and stores information for all." — 4.0/5 > **Sev** | *9 de setembro de 2025* | Serviços ao consumidor | Recommendation rating: 7.0/10 > > **Vantagens**: Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every process-outsourced business. Its sleek and quick design as a collection of cards enables any supporting agent to briefly discuss, update and highlight any internal and external changes in information and anything regarding process-wise it allows teams to digress updates flexibly and precisely. By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it. > > **Desvantagens**: Guru's accessibility and openness have also made it 'too open' yet "too small" in my perspective. While this barely states that this is an onset compared to the good things that Guru has, it does complicate its use on an effective degree. Enough to confuse its users by being too available for its users. In a simpler sense, creators can simply create more and more cards, enough to confuse both beginner and tenured agents in the company. This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal information pushes through. > > The name of the system suits it well. Guru, by definition, a teacher. Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those who rely on it with its compact design. Readily available information at the type, click and enter of an input, Guru makes itself worth its services. Far from being the perfect tool however, it still lives to its reputation and continues to be reliable to every account that requires its use. ----- ### "A Smart, Seamless Solution for Team Knowledge Sharing" — 5.0/5 > **Hannah Nicole** | *20 de julho de 2025* | Telecomunicações | Recommendation rating: 10.0/10 > > **Vantagens**: What I liked most about Guru is how seamlessly it integrates into daily workflows, making it easy to access accurate, verified information without having to switch tabs or dig through outdated documentation. Its browser extension and Slack integration allow teams to quickly find and trust the answers they need, right when they need them. The verification feature ensures that content stays current, which builds confidence across teams—especially in fast-moving environments like customer support or sales. Overall, it turns knowledge management from a chore into a real productivity boost. > > **Desvantagens**: What I liked least about Guru is that it can be difficult to get full team adoption, especially if people are used to other tools like Google Docs or Confluence. Organizing content at scale can also become a challenge without a clear taxonomy or ownership strategy. Additionally, some advanced features are locked behind higher pricing tiers, which may not be ideal for smaller teams. > > Overall, my experience with Guru was positive—it made accessing and sharing internal knowledge fast and intuitive. The verification system gave me confidence that the information I was using was up-to-date, and the browser extension kept everything easily accessible without disrupting my workflow. While it took some effort to get team-wide adoption, once in place, it significantly improved knowledge consistency and onboarding. ----- Page: 1 / 27\ Seguinte: [Next page](https://www.getapp.pt/software/123167/guru?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/123167/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data