--- description: Avaliações detalhadas do Guru com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Guru com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guru - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/5322/ai-it-agents/software) > [Guru](/software/123167/guru) # Guru Canonical: https://www.getapp.pt/software/123167/guru Page: 1 / 27\ Seguinte: [Next page](https://www.getapp.pt/software/123167/guru?page=2) > O Guru é um wiki para empresa que funciona no fluxo de trabalho, portanto, as informações necessárias para fazer o trabalho estão sempre ao alcance. > > Verdict: Rated **4.8/5** by 640 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 640 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Guru - **Location**: Philadelphia, EUA - **Founded**: 2013 ## Commercial Context - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, basco, búlgaro, catalão, cazaque, checo, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, estónio, finlandês, francês, galego, grego, hebraico, hindi, húngaro, indonésio, inglês, irlandês, islandês, italiano, japonês, letão, lituano, malaio, neerlandês, norueguês, polaco, português, português do Brasil, português europeu, romeno, russo, sueco, sérvio, sérvio, tailandês, turco, ucraniano, vietnamita, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - @menções - AI Agent Configuration - AI Copilot - API - Acesso para Celular - Acompanhamento de atividades - Alertas por e-mail - Alertas/notificações - Análise de dados - Análise de sentimentos - Análise de texto - Aprendizado adaptativo - Armazenamento de dados seguros - Armazenamento de documentos - Arrastar e soltar - Audio/Video Messaging - Autonomous Task Execution - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - Biblioteca de conteúdo ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [AI IT Agents](https://www.getapp.pt/directory/5322/ai-it-agents/software) ## Categorias relacionadas - [AI IT Agents](https://www.getapp.pt/directory/5322/ai-it-agents/software) - [AI Agent Builder](https://www.getapp.pt/directory/4894/ai-agent-builder/software) - [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software) - [Software de Produtividade](https://www.getapp.pt/directory/330/productivity/software) - [Software para Trabalho Remoto](https://www.getapp.pt/directory/1699/remote-work/software) ## Alternativas 1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.6/5 (792 reviews) 2. [Confluence](https://www.getapp.pt/software/90949/confluence) — 4.5/5 (3715 reviews) 3. [Document360](https://www.getapp.pt/software/120723/document360) — 4.7/5 (292 reviews) 4. [Helpjuice](https://www.getapp.pt/software/105523/helpjuice) — 4.7/5 (104 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18806 reviews) ## Avaliações ### "Great program for support agents\!" — 5.0/5 > **Peter J.** | *24 de janeiro de 2025* | Fotografia | Recommendation rating: 10.0/10 > > **Vantagens**: Guru makes it easy to maintain an internal knowledge base for a growing tech support team. It's user-friendly and has great support resources to help you and your team save time and maximize agent efficiency. > > **Desvantagens**: My only gripe is a minor one, and not something I'd call a complaint. Guru can have a steep learning curve if you're just starting, as a very feature-rich program. Power users of other knowledge base software should migrate here no issue. However, once you get past that initial hump it's smooth sailing. > > I use Guru daily as part of a growing tech support team at an industry-leading volume photography platform. I am a content creator, custodian, and regular contributor/editor of existing cards on my team as a liaison between customer care and the dedicated knowledge team. I have used it for almost 4 years now and can't see myself using anything else\! ----- ### "GURU HAS BEEN AMAZING\!\!" — 5.0/5 > **Avaliador Verificado** | *31 de julho de 2025* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: This site is incredibly helpful—it has all the forms and guidelines you need in one convenient place. It's well-organized, easy to navigate, and a huge time-saver. Highly recommend for anyone needing quick access to essential documents\! > > **Desvantagens**: Guru is a helpful knowledge management platform, especially for organizing internal documentation and making information easily accessible across teams. However, there are a few drawbacks worth noting: Search Limitations: The search function can be inconsistent at times, especially if content isn’t well-tagged. Finding specific information may require digging through multiple cards. > > My experience with Guru has been largely positive. It’s a powerful tool for centralizing knowledge and making information easily accessible across teams. I appreciate how it reduces repetitive questions and supports consistency in processes. The ability to verify content helps ensure information stays up-to-date, which is crucial in fast-paced environments. ----- ### "Great idea, not so great usability" — 2.0/5 > **Avaliador Verificado** | *14 de outubro de 2018* | Software | Recommendation rating: 2.0/10 > > **Vantagens**: Great UI. Easy to navigate through different cards. Creating a card is easy. > > **Desvantagens**: The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team. > > We had to leave because the search functionality did not work and we ended up missing cards. ----- ### "Intuitive and Well-Organized Knowledge Base" — 5.0/5 > **Avaliador Verificado** | *10 de agosto de 2025* | Imobiliárias | Recommendation rating: 10.0/10 > > **Vantagens**: Guru is a valuable and efficient knoweldge base that my team and I can easily access to quickly find the resources we need to perform our roles well. > > **Desvantagens**: Sometimes it may take a few searches to find a card if you don't remember the title of it. Generally, though, Guru has been exceptionally easy and intuitive to navigate. ----- ### "Great internal company resource keeper" — 5.0/5 > **Avaliador Verificado** | *22 de janeiro de 2025* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: I love being able to share company knowledge across our teams, and ensure that knowledge is kept up to date and accurate. > > **Desvantagens**: There's no Safari extension. I'm not a fan of Chrome. It's not the end of the world though. > > Overall Guru has been a great resource in our team, and even as an experienced team member I use it all the time. ----- Page: 1 / 27\ Seguinte: [Next page](https://www.getapp.pt/software/123167/guru?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/123167/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data