MailBird

The best thing about MailBird is that everything works. I have been using it for many years and it has been very reliable with no problems at all. Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not encountered a single issue since I started using MailBird.

It might look a little bit basic and does not compare with all the fancy web-like interfaces that most newer software has. But don't let it fool you, there are a lot of great features that make MailBird a powerful tool, and most importantly what it does, it does well.

I like that it's light-weight, compared to Outlook which I've been using for years.

Mailbird makes connecting accounts easy, has integrations with different apps, (whatsapp, messenger, Slack..) and recently native Grammarly integration.

When conducting a search, the search view remains saved as a "folder tab" to easily access it . Unlike Outlook, once you navigate away, the search result disappears.

Deleting an open conversation will delete the email from the inbox.. Outlook doesn't do that.
I find this useful when quickly going through several emails.

* I wish they would develop a mobile app version of MailBird!
* Not able to customise the display font-size.. (not Email typography)

The UI and the ease of use, versus outlook, mail, etc.

They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help you work through them. One thing I can say is that their support the last time I ordered this product was MUCH BETTER. They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade to business. And then they repeatedly ram you into buying a business account, regardless of whether you need it or not. As someone whose worked in customer success, service, and sales for 18+ This company likely won’t survive if their only response to complains and issues is ramming a product the customer doesn’t need down their throats and not addressing any of their issues. Good support that retains customer and reduces churn actually had the customer’s best interest in mind… it’s clear by how things are ran here, and my multiple support tickets that all pan out the same, that is most definitely not the case with this product. Such a shame bc I actually love the functionality, and as a web developer, I know that UIX with these apps are absolutely terrible.