Aloha

Restaurant management and EPOS solution for businesses

4,3 /5 (54 avaliações) Escreva uma avaliação!

Resumo do Aloha

O que é o Aloha?

Aloha is a cloud-based electronic point of sale (EPOS) solution designed to help bars and restaurants manage the entire business lifecycle including reservations, seating plans, tableside services, staff rosters, payments, and more. The platform allows managers to create custom floor plans using real-time updates on waiting times and available seating capacity.

Aloha comes with a kitchen automation system, which enables users to handle table turns, order times, food quality, menu and recipe displays, and custom orders. Features include drill-down analysis, sales forecast, payroll data export, supplier communication, fraud prevention, automated recommendations, and more. The inventory management system provides barcode label scanning, which enables users to track stock levels, identify cost variances, and monitor missing items. Plus, the solution allows managers to organize personalized marketing campaigns with email and SMS invites, rewards, discounts, and gift cards across multiple locations.

Aloha includes a real-time reporting tool, which enables users to monitor customer feedback, inventory status, and social media mentions via real-time notifications. The platform also integrates with various credit card providers such as GlobalPayments, HSBC, Barclaycard, and Mastercard to facilitate credit and debit card processing.

Resumo do Aloha

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Contact NFS Technology Group for pricing details


Recursos do Aloha

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

Aloha group maintenance
Aloha dashboard
Aloha item maintenance
Aloha - Vídeo Captura de tela do Aloha: Aloha group maintenance Captura de tela do Aloha: Aloha dashboard Captura de tela do Aloha: Aloha item maintenance

Aloha - Avaliações

Aloha - Avaliações

Classificação geral
4,3
/
5
Excelente
28

Muito bom
19

Regular
4

Ruim
0

Péssimo
3

Relação qualidade/preço
3,7
Recursos
4
Praticidade
4,3
Suporte ao cliente
3,6
87% dos usuários recomendam este app
Justyna K.

Like the table layout on the screen

For managers great tool to keep track of all the comps voids labor and etc.


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Brian H.

Make your F&B ePOS work for you the easy way

Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.


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Avaliador Verificado

Aloha Review

Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.


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Elizabeth H.

Behind the times


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Heather W.

Great POS!

I would say that of the point of sale systems I have run across, this is definitely one of my favorites. I find it easy to teach, and rare to come across problems.


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Justyna K.
Setor: Alimentação e bebidas
Porte da empresa: 10.000+ funcionários
Traduzido para o Português
Traduzido para o Português

Like the table layout on the screen

Usado Diariamente durante Mais de dois anos
Avaliado em 18/03/2020
Fonte da avaliação: Capterra

For managers great tool to keep track of all the comps voids labor and etc.

Vantagens

So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.

Desvantagens

Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Brian H.
Setor: Educação superior
Porte da empresa: 10.000+ funcionários
Traduzido para o Português
Traduzido para o Português

Make your F&B ePOS work for you the easy way

Usado Diariamente durante Mais de dois anos
Avaliado em 27/06/2019
Fonte da avaliação: Capterra

Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.

Vantagens

I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.

Desvantagens

Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Aloha Review

Usado Semanal durante Mais de dois anos
Avaliado em 23/09/2020
Fonte da avaliação: Capterra

Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.

Vantagens

I use Aloha at the restaurant I work at; it is the computer system we use to send our orders to the kitchen. What I like most about this software is that it is very easy to use. The layout and color scheme is nice and not too outdated or overpowering.

Desvantagens

There is one specific issue that comes to my mind from using Aloha that I liked least. When I was typing in an order one day and then sent it through to the kitchen, the kitchen was not able to receive the entire order of what I typed. It got cut off and I think that was due to typing in too much information. It may have also been because of the specific button I used. Regardless, this isn't a big issue and it's not like people are going to be typing in "novels" to send into the kitchen.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Elizabeth H.
Setor: Hotelaria
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Behind the times

Usado Diariamente durante Mais de dois anos
Avaliado em 13/11/2019
Fonte da avaliação: Capterra

Vantagens

Aloha was great in the late 00's when it was the most advanced POS system around. It has detailed reporting and is widely known in the hospitality industry

Desvantagens

It is not cloud based. Your computer goes down, god speed! The reports are clunky and hard to define if you want to drill down.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 2.0/10

Heather W.
Setor: Alimentação e bebidas
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

Great POS!

Usado Diariamente durante Mais de um ano
Avaliado em 06/10/2020
Fonte da avaliação: Capterra

I would say that of the point of sale systems I have run across, this is definitely one of my favorites. I find it easy to teach, and rare to come across problems.

Vantagens

This point of sale system is popular for a reason its clearly one of the best. Their customer service is great (if you ever have to contact them anyway), and deployment is easy because it's very user friendly. It takes virtually no time at all to get used to, and it runs smoothly and easily.

Desvantagens

There not much to dislike, it's been great to use. I think pricing is pretty standard for the system, and it's been easy to use.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
7,5/10
Baseado em 54 usuários
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Preço do Aloha

Preço do Aloha

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Contact NFS Technology Group for pricing details

Contact NFS Technology Group for pricing details

Relação qualidade/preço
3,7/5
Baseado em 54 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Aloha

Recursos do Aloha

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Pagamentos eletrônicos
Painel de atividades
Processamento de pedidos
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Várias localizações
Recursos
4/5
Baseado em 54 usuários
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Categorias

Mais informações sobre Aloha

Mais informações sobre Aloha

Principais recursos do Aloha

  • Billing & Invoicing
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Order Management
  • Reservations Management

Perguntas frequentes sobre o Aloha

Perguntas frequentes sobre o Aloha

Abaixo estão algumas perguntas frequentes sobre o Aloha.

P: Que tipo de planos o Aloha oferece?

O Aloha oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

Contact NFS Technology Group for pricing details

P: Quais são os principais recursos do Aloha?

O Aloha oferece os seguintes recursos:

  • Billing & Invoicing
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Order Management
  • Reservations Management

P: Quem costuma usar o Aloha?

Os clientes habituais do Aloha são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o Aloha está?

O Aloha está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Aloha oferece?

O Aloha tem os seguintes planos de preços:

Assinatura

P: O Aloha é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Aloha.

P: O Aloha se integra com quais outros aplicativos?

O Aloha se integra com os seguintes aplicativos:

Horeko, PeopleVine, SevenRooms

P: Que nível de suporte o Aloha oferece?

O Aloha oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online