Sobre o Aloha

Aloha is a cloud-based electronic point of sale (EPOS) solution designed to help bars and restaurants manage the entire business lifecycle including reservations, seating plans, tableside services, staff rosters, payments, and more. The platform allows managers to create custom floor plans using real-time updates on waiting times and available seating capacity.

Aloha comes with a kitchen automation system, which enables users to handle table turns, order times, food quality, menu and recipe displays, and custom orders. Features include drill-down analysis, sales forecast, payroll data export, supplier communication, fraud prevention, automated recommendations, and more. The inventory management system provides barcode label scanning, which enables users to track stock levels, identify cost variances, and monitor missing items. Plus, the solution allows managers to organize personalized marketing campaigns with email and SMS invites, rewards, discounts, and gift cards across multiple locations.

Aloha includes a real-time reporting tool, which enables users to monitor customer feedback, inventory status, and social media mentions via real-time notifications. The platform also integrates with various credit card providers such as GlobalPayments, HSBC, Barclaycard, and Mastercard to facilitate credit and debit card processing.

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos

Idiomas

Inglês

Imagens

Aloha group maintenance
Aloha dashboard
Aloha item maintenance
Ver mais 4
Aloha - Vídeo
Captura de tela do Aloha: Aloha group maintenance Captura de tela do Aloha: Aloha dashboard Captura de tela do Aloha: Aloha item maintenance

Recursos

Total de recursos do Aloha: 34

  • API
  • Atualizações em tempo real
  • Cobrança e faturamento
  • Detecção de fraude
  • Geração de relatórios de vendas
  • Gerenciamento de pedidos de compra
  • Gestão da comunicação
  • Gestão de descontos
  • Gestão de e-mail marketing
  • Gestão de estoques
  • Gestão de fornecedores
  • Gestão de funcionários
  • Gestão de marketing por SMS
  • Gestão de pedidos
  • Gestão de reservas
  • Gestão de taxas de cobrança
  • Integração de cartão de crédito
  • Marketing de multicanal
  • PDV
  • Pagamentos eletrônicos
  • Painel de atividades
  • Previsão
  • Previsão de vendas
  • Processamento de cartões de crédito
  • Processamento de pedidos
  • Programa de fidelidade
  • Rastreamento de estoque
  • Rastreamento de pedidos
  • Rastreamento do custo
  • Relatórios de resumos
  • Relatórios de status
  • Relatórios em tempo real
  • Reposição de estoque
  • Sistema de vales-presente

Alternativas

POSbistro

4,3
#1 alternativa ao Aloha
POSbistro is an Android tablet point of sale & management software for restaurants, cafes, pizzerias, food trucks,...

Lightspeed Retail

4,2
#2 alternativa ao Aloha
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

BarTab

5
#3 alternativa ao Aloha
BarTab is an EPOS system designed specifically for pubs & bars. It is quick and easy to use, and includes the option...

Franpos POS System

3,6
#4 alternativa ao Aloha
Franpos is a cloud-based franchise POS (point of sale) system, which assists businesses of all sizes with payment...

Avaliações

Classificação geral

4,3 /5
(55)
Relação qualidade/preço
3,6/5
Recursos
4/5
Praticidade
4,3/5
Suporte ao cliente
3,6/5

Já tem o Aloha?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Escreva uma avaliação!
Exibindo 5 avaliações de 55
Justyna K.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Like the table layout on the screen

Avaliado em 18/03/2020

For managers great tool to keep track of all the comps voids labor and etc.

For managers great tool to keep track of all the comps voids labor and etc.

Vantagens

So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.

Desvantagens

Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.

Brian H.
Classificação geral
  • Setor: Educação superior
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Make your F&B ePOS work for you the easy way

Avaliado em 27/06/2019

Put it this way: when I would go to interview here and there for management positions in...

Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.

Vantagens

I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.

Desvantagens

Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.

Elizabeth H.
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

Behind the times

Avaliado em 13/11/2019

Vantagens

Aloha was great in the late 00's when it was the most advanced POS system around. It has detailed reporting and is widely known in the hospitality industry

Desvantagens

It is not cloud based. Your computer goes down, god speed! The reports are clunky and hard to define if you want to drill down.

Alessa L.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

highly recommended!

Avaliado em 20/12/2020

i personally have worked with aloha for years in the restaurant industry & it hasn't failed me yet....

i personally have worked with aloha for years in the restaurant industry & it hasn't failed me yet. can easily switch through many settings very fast. multitasking made efficiently! splits checks and turns on and off whatever inventory can be used or not through custom settings. many more features once you get working with it !

Vantagens

straight forward interface, fast settings, fast action buttons and shortcuts. Making team member cards and adjusting features on a custom level is an amazing pro definitely.

Desvantagens

glitches, unexpected reset, some screen freezing .

Avaliador Verificado
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great features, Difficult Access

Avaliado em 15/02/2019

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew...

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.

Vantagens

I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used. The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems. I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired.

Desvantagens

I wish that there was a way to customize the color of the buttons. When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus. I also feel like the strength of Aloha is in its day to day use. When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in. Maybe if there was a 'helpful hints' type feature for new user that would be a great addition.

Exibindo 5 avaliações de 55 Leia todas as avaliações

Perguntas frequentes sobre o Aloha

Abaixo estão algumas perguntas frequentes sobre o Aloha.

O Aloha oferece os seguintes planos de pagamento:

  • Modelo de preços: Assinatura
  • Teste Grátis: Não disponível

Contact NFS Technology Group for pricing details

O Aloha oferece os seguintes recursos:

  • Billing & Invoicing
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Order Management
  • Reservations Management

Os clientes habituais do Aloha são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

O Aloha está nos seguintes idiomas:

Inglês

Não temos informações sobre os dispositivos compatíveis com o Aloha.

O Aloha se integra com os seguintes aplicativos:

Horeko, MyCheck, PeopleVine, SevenRooms, Wisely

O Aloha oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online

Categorias relacionadas

Veja todas as categorias de software encontradas para Aloha.