Crosschq

Crosschq saves my team so much time! We previously spent hours each week scheduling reference calls between hiring managers and references and Crosschq has decreased time spent doing this by close to 90%. The reports we get back are comprehensive and very detailed.

My least favorite aspect is that we have to wait for all parties to complete a reference check before downloading the full report. You can still view a partial report. Occasionally references won't get back to us in a timely manner and the processs is delayed.

Liked the overall recommendation for hiring the candidate and detailed information.

Are references cross verified in LinkedIn or any other company reporting structure..

Candidates may provide references numbers whom they are comfortable with ..

There are several very good features to the product, including that it can be completed via mobile, that references can opt-in to be future candidates, a straightforward UI, and text/email reminders. The two aspects I like most though are 1) it provides very useful, authentic insight which my hiring managers really like; and 2) it took a manual, time-consuming process and automated it to down to <60 seconds.. This allows me to spend my time in more valuable ways.

I don't have much to add here, I'm overall very happy with the product.

In the "Key Strengths & Areas for Improvement" section, I think it could be beneficial to have more choices here, or perhaps add a text box where candidate's have the option to provide comments - I've gotten feedback at least once from a reference that none of the choices really applied all that well to the candidate, but they were forced to choose anyway but they weren't fully comfortable doing that.

This is a minor gripe, I'm overall happy with the product.

Ease of use
Time saver
Report is easy to track and save
Pipeline of future candidates
Great customer support

I wish it was more customization some of the hiring managers want to add their own personality traits. Sometime those providing references didnt like that they had to choose from a drop down list they wanted it to be open text.