--- description: Avaliações detalhadas do CTM com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o CTM com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CTM - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/294/telephony/software) > [CTM](/software/127363/calltrackingmetrics) # CTM Canonical: https://www.getapp.pt/software/127363/calltrackingmetrics Page: 1 / 7\ Seguinte: [Next page](https://www.getapp.pt/software/127363/calltrackingmetrics?page=2) > A CallTrackingMetrics é a atribuição de marketing, inteligência de conversação e a solução de centrais de atendimento. Capture a jornada completa do cliente junto às equipes. Acompanhe todas as suas conversas por intermédio de ligações, textos, preenchimentos de formulários e bate-papos em uma única plataforma. > > Verdict: Rated **4.6/5** by 150 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 150 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CallTrackingMetrics - **Location**: Severna Park, EUA - **Founded**: 2010 ## Commercial Context - **Preço inicial**: 79,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Albânia, Alemanha, Angola, Antígua e Barbuda, Argentina, Argélia, Austrália, Azerbaijão, Baamas, Barbados, Belize, Benim, Bielorrússia, Bolívia, Botsuana, Brasil, Bulgária, Burquina Faso, Burundi, Butão and 123 more ## Recursos - API - Acesso para Celular - Acompanhamento de atividades - Agendamento de campanhas - Agendamento de ligações - Agendamento de retorno de chamada - Alertas/notificações - Alerts/Escalation - Análise de dados de campanhas - Análise de dados preditiva - Análise de reconhecimento de voz - Arquivo morto e retenção - Atribuição de múltitoque - Atribuição de solicitações - Atribuição entre canais - Automatic Outbound Dialer - Autoresponders - Ações ativadas por eventos - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas ## Integrations (53 total) - AB Tasty - Acquisio - Adobe Analytics - Adobe Commerce - AgencyAnalytics - CAKE - Call Criteria - Dialogflow - Drift - Dynamics 365 - Facebook Business Suite - Google Ads - Google Analytics 360 - Google Data Studio - Google Forms ... and 38 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software) - [Software de Marketing Conversacional](https://www.getapp.pt/directory/1659/conversational-marketing-platform/software) - [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software) - [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software) - [Sistemas de SMS em Massa](https://www.getapp.pt/directory/1291/sms-marketing/software) ## Alternativas 1. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (914 reviews) 2. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (481 reviews) 3. [CallHippo](https://www.getapp.pt/software/107461/callhippo) — 4.4/5 (675 reviews) 4. [smrtPhone](https://www.getapp.pt/software/2059658/smrtphone) — 4.7/5 (67 reviews) 5. [Aircall](https://www.getapp.pt/software/100333/aircall) — 4.2/5 (458 reviews) ## Avaliações ### "Tracking call from multiple marketing sources" — 5.0/5 > **Himanshu** | *17 de dezembro de 2024* | Imobiliárias | Recommendation rating: 9.0/10 > > **Vantagens**: 1. Perfectly integerable with other marketing tools to track and evaluate calls which are done by different marketing channels. 2. Extremely quick and easy setup. 3. Customer care is very knowledagable and helpful for any kind of support and troubleshooting. > > **Desvantagens**: 1. UI is not very constant , frequent changes observed. 2. Learning of product is quite difficult. 3. Pricing structure is bit expensive. > > It is working as advance tracking software for us to generate lead and to manage updates. It's just absolutely perfect in managing and integrating with different marketing sources to give a collaborative report like Google Business , direct traffic , indirect traffic all. ----- ### "Powerful Full Service Call System" — 5.0/5 > **Morgan** | *6 de fevereiro de 2024* | Transporte rodoviário e ferroviário | Recommendation rating: 10.0/10 > > **Vantagens**: Call tracking allowed us to take our automation to the next level and improve customer experience with our brands. > > **Desvantagens**: It's a bit more expensive then our past provider but the cost has been worth it, to be honest. > > I was very impressed with the onboarding process and the level of custom support they gave during set up. ----- ### "It is not ideal but does integrate with other programs and software" — 3.0/5 > **Rachel** | *6 de fevereiro de 2018* | Recommendation rating: 7.0/10 > > **Vantagens**: It helps us to know when someone is calling into one of our tracking lines. It integrates with Infusionsoft via zapier (one way connection so that infusionsoft doesn't cause issues for them) and then it also allows us to listen to those calls. > > **Desvantagens**: It does not record all calls. It does not do a great job of creating contacts into Infusionsoft as it makes duplicates because of how the system connects, NOT sure if this is their fault, Zapier's fault or Infusionsoft's fault. > > It is better than not having a program to track calls and it helps us to identify the sources for ROI purposes, but does not produce regular reports and you really never know if the person came from where it says if they call the main number which is not recorded and they can't make that happen, but to be fair neither can any other company I have talked to outside the actual phone company. ----- ### "Great Software for the Price, Compared to other Options" — 4.0/5 > **Diego** | *20 de agosto de 2020* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: CTM has many of the features offered by the bigger names in the industry at a more cost effective rate. Other similar software require more than 1 tracking number to integrate to Google Ads. Although CTM suggests to add more than one, it is not a requirement. Most of our clients are small businesses and don't have the traffic volume to necessitate more than one tracking number. > > **Desvantagens**: Reports are not as customizable as I would like. > > We have been using the software for 4+ years. It is a good tool to implement for our clients as most of our clients get the majority of their business from phone calls. ----- ### "A great way to use tracking numbers\!" — 5.0/5 > **Xander** | *15 de fevereiro de 2024* | Escritório de advocacia | Recommendation rating: 10.0/10 > > **Vantagens**: - Features - Expansive call tracking features, much better than callrail - Reports > > **Desvantagens**: - The setup isnt the easiest without a setup package - The knowledge base is useful > > The staff are second to none. Overall, CTM has been a great addition to our business. ----- Page: 1 / 7\ Seguinte: [Next page](https://www.getapp.pt/software/127363/calltrackingmetrics?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/127363/calltrackingmetrics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data