BotXO

BotXO is a powerful AI Chatbot builder

4,3 /5 (12 avaliações) Escreva uma avaliação!

Resumo do BotXO

O que é o BotXO?

About BotXO

A Danish & Spanish tech startup providing a Conversational AI Platform where SMEs and Enterprises can build AI chatbots without any coding. BotXO customers span across 13 countries in Europe and the US. BotXO is trusted by brands such as Carlsberg, Booking.com, Rockwool, Trustpilot, KPMG, Deloitte, Zendesk and AKQA.

The mission behind the BotXO Platform is to make AI accessible and easy to use for non coders too. BotXO’s main market is Europe, and by offering Conversational AI that understands local European languages and tools that any line-of-business employee can use, it enables European companies to enter the AI era faster and capture the opportunities therein.

The BotXO technology is 100% proprietary and European-built. An independent research paper from March 2020, conducted by experts in Natural Language Processing & Machine Learning from Copenhagen University and the Alexandra Institute have proven that BotXO’s language models outperform those of Google and other international companies.

Resumo do BotXO

Preços

A partir de
€ 500,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

https://www.botxo.ai/pricing/

Pricing is based on three tiers:

BOTXO Essential:
€500/month
All essential features
1 live* bot
Unlimited chats
1 Admin User
Standard terms

BOTXO Business:
€800/month
All essential features+
3 live* bots
Unlimited chats
Platform User Roles
Analytics API
Conversational AI API
Standard terms

BotXO Enterprise:
€1500/month
All essential features+
5 live* bots
500.000 chats** / month
Platform User Roles
Analytics API
Conversational AI API
Advanced Monitoring
Single-Sign-On
Enterprise terms, SLA and guaranteed uptime


Recursos do BotXO

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Alemanha
Idiomas
Danês, Holandês, Inglês, Filandês, Francês e outros 7, Alemão, Italiano, Norueguês, Polonês, Espanhol, Sueco, Ucraniano

Mídias

Pre-built chatbot templates with editing capabilities
Natural language understanding for customer support teams
E-commerce chatbot with product suggestions
BotXO - Vídeo BotXO - Vídeo BotXO - Vídeo BotXO - Vídeo BotXO - Vídeo BotXO - Vídeo Captura de tela do BotXO: Pre-built chatbot templates with editing capabilities Captura de tela do BotXO: Natural language understanding for customer support teams Captura de tela do BotXO: E-commerce chatbot with product suggestions

BotXO - Avaliações

BotXO - Avaliações

Classificação geral
4,3
/
5
Excelente
6

Muito bom
4

Regular
2

Ruim
0

Péssimo
0

Relação qualidade/preço
4,3
Recursos
4,3
Praticidade
4,3
Suporte ao cliente
4,6
83% dos usuários recomendam este app
David E.

Strong & very reasonably priced bot solution from a service oriented company.


Traduzir com Google
Casper M.

Bot software that works

I start my onboarding process through the bot. Secondly presale questions. The more time you put in the software, the better your bot gets.


Traduzir com Google
Benjamin D.

Worth the monet


Traduzir com Google
Boris A.

BotXO


Traduzir com Google
Peder R.

Great software to build your chatbot

Im teaching, and we have great pleasure in making our students build different solutions for different industries, in order how to learn to build a chatbot, and to learn about the industries. My experience is that my students also feel its user friendly and easy to get started with the BOTXO software.


Traduzir com Google
David E.
Setor: Entretenimento
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

Strong & very reasonably priced bot solution from a service oriented company.

Usado Semanal durante 1 a 5 meses
Avaliado em 15/04/2020
Fonte da avaliação: Capterra

Vantagens

Implementation was much easier than anticipated. While not completely painless & without challenges, we were able to integrate with our Zendesk instance without any programmer resources - no dependencies here!

(Some handholding by the BotXO service team was needed though! Which brings us to the next point...)

Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond & they go above and beyond in explaining best practices & often proposing clever solutions to what I'm trying to achieve.

Their detailed responses & level of service exceeded my expectations - high praise coming from a CS professional. [SENSITIVE CONTENT HIDDEN] in particular has been a joy to work with.

And look, their customer newsletters have a "request a feature" button. How awesome is that? Don't see many vendors actively seeking feature requests so openly.

The conversation flow testing feature is fantastic. It shows the bot conversation on one side and the bots current state and decisionmaking next to it. Great for troubleshooting issues!

Desvantagens

The UI inside the platform is a little clunky. I like the general idea of setting up a flowchart - it's a great way to visualize the conversation flows. But setting up and modifying modules is clunky and it can feel like it takes twice as many clicks as it should to set up and connect modules.

Some functionality feels like a "hack" rather than a fully polished feature. I.e. while it is possible to start a conversation at a specific point in the tree based on the URL of the page the customer is on, it requires multiple rather un-intuitive steps.

There is a tagging/labeling feature which let you designate colors & tags for modules, but I'd love to see this taken further. It would be easier to read the flow of your bot though if it was possible to say, draw boxes to designate certain "areas" / boxes (i.e. Technical support)

Some of the webhooks are confusing to set up, at least as a non-programmer. BotXO has the right idea already by making pre-made templates. Some templates were confusing to set up though which caused some frustration. I'd imagine this would not be a problem for teams implementing the bot with programmer resources available.

Not really a point regarding the software... but their help center could be more comprehensive. This has been mostly mitigated by their excellent support team, but I try to self-service whenever possible. There have been times where better documentation would've been preferred over filing a ticket.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Casper M.
Setor: Serviços ao consumidor
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Bot software that works

Usado Diariamente durante 6 a 12 meses
Avaliado em 27/02/2020
Fonte da avaliação: Capterra

I start my onboarding process through the bot. Secondly presale questions. The more time you put in the software, the better your bot gets.

Vantagens

The integration options. Secondary the drag n drop interface, where you build your magic.

Desvantagens

Like any other skill you try to learn, it takes time before you master the skill.

Traduzido para o Português

Resposta do BotXO

Dear Casper. Thank you for your feedback! We are very pleased to hear that you are happy with our chatbot software solution. We look forward to following you on your chatbot journey. The BotXO Team

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Benjamin D.
Setor: Seguros
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

Worth the monet

Usado Semanal durante Mais de dois anos
Avaliado em 27/02/2020
Fonte da avaliação: Capterra

Vantagens

Easy to get started
NLU
Webhook
Great support and people that are dedicated and listen to inputs. Worth the money

Desvantagens

The lack of Analytics data
The confusing setup when the bot is large

Traduzido para o Português

Resposta do BotXO

Dear Benjamin. Thank you for your feedback! We are happy to hear that you found it easy to get started with our BotXO Platform and that you find our product worth the money. We are always working on advancing the features within the platform as well as improving the setup of the platform and we highly appreciate your feedback! We are happy to support you more in the future as your chatbot grows. The BotXO Team

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Boris A.
Setor: Serviços e tecnologia da informação
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

BotXO

Usado Diariamente durante 1 a 5 meses
Avaliado em 29/05/2020
Fonte da avaliação: Capterra

Vantagens

The support I received during the setup is amazing. They are very proactive and fast in replying. Highly recommended.

Desvantagens

Still exploring all the features. It would be good to have a multilingual option by default and not by multiplying modules.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Peder R.
Setor: Gestão da educação
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

Great software to build your chatbot

Usado Outro durante 6 a 12 meses
Avaliado em 26/02/2020
Fonte da avaliação: Capterra

Im teaching, and we have great pleasure in making our students build different solutions for different industries, in order how to learn to build a chatbot, and to learn about the industries. My experience is that my students also feel its user friendly and easy to get started with the BOTXO software.

Vantagens

It is a very user friendly and easy to set up. Has great customer support, and advanced NLU(Natural Language Understanding) module for Danish and other minor languages!

Desvantagens

Not really any, I feel like this is a great choice.

Traduzido para o Português

Resposta do BotXO

Dear Peder. Thank you! We are very happy to hear that you and your students at KEA have had a good experience using the BotXO Platform and advanced NLU modules and that you are happy with the customer support you have gotten throughout the journey. We highly appreciate your feedback! The BotXO Team

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,8/10
Baseado em 12 usuários
Compare as alternativas por recomendação dos usuários
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Preço do BotXO

Preço do BotXO

A partir de
€ 500,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

https://www.botxo.ai/pricing/

Pricing is based on three tiers:

BOTXO Essential:
€500/month
All essential features
1 live* bot
Unlimited chats
1 Admin User
Standard terms

BOTXO Business:
€800/month
All essential features+
3 live* bots
Unlimited chats
Platform User Roles
Analytics API
Conversational AI API
Standard terms

BotXO Enterprise:
€1500/month
All essential features+
5 live* bots
500.000 chats** / month
Platform User Roles
Analytics API
Conversational AI API
Advanced Monitoring
Single-Sign-On
Enterprise terms, SLA and guaranteed uptime

https://www.botxo.ai/pricing/

Pricing is based on three tiers:

BOTXO Essential:
€500/month
All essential features
1 live* bot
Unlimited chats
1 Admin User
Standard terms

BOTXO Business:
€800/month
All essential features+
3 live* bots
Unlimited chats
Platform User Roles
Analytics API
Conversational AI API
Standard terms

BotXO Enterprise:
€1500/month
All essential features+
5 live* bots
500.000 chats** / month
Platform User Roles
Analytics API
Conversational AI API
Advanced Monitoring
Single-Sign-On
Enterprise terms, SLA and guaranteed uptime

Relação qualidade/preço
4,3/5
Baseado em 12 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do BotXO

Recursos do BotXO

API
Análise de dados
Análise de dados preditiva
Análise de sentimentos
Captura e transferência de dados
Dados em tempo real
Extração de dados
Ferramentas de colaboração
Filtragem de dados
Gestão do fluxo de trabalho
Importação de dados
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Monitoramento em tempo real
Painel de atividades
Relatórios e estatística
Visualização de dados
Vários idiomas
Recursos
4,3/5
Baseado em 12 usuários
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Categorias

Mais informações sobre BotXO

Mais informações sobre BotXO

Principais recursos do BotXO

  • Auto-Responders
  • Customizable Branding
  • Mobile Access
  • Multi-Language
  • Sentiment Analysis
  • Third Party Integration

Vantagens

"Intuitive BotXO AI Chatbot Builder & AI Manager made for line of business people."

"Proprietary, state-of-the-art, multilingual AI able to detect any language your customers speak, and able to respond in English, Spanish, German, Italian, Portuguese, French, Dutch, Polish, Finnish, Swedish, Norwegian, Danish and more."

"24.000+ pre-made sentences and sentiment analysis to understand what your customers want and how they feel."

"No or low coding integrations: template integrations configurable by customer service and marketeers, and low-code configuration for new integrations, effectively decreasing up to 90% of development time."

"Configurable chat widgets: multiple, no-coding chat widget options for your website, mobile app or via API and URL."

"Hyper personalisation: mix website meta data, CRM data and behavioural data to segment users and personalize any conversation."

"Rich analytics tool to understand user journeys and improve performance."

"Multiple REST APIs for AI training, chatbots, reporting, conversation triggers and more."

"From do it yourself to end-to-end solution: Get the help you need from the BotXO customer community, BotXO humans, BotXO Supportbot or our partner network."

"Extensive, continuously updated documentation, how-to videos and deep-dive guides."

Perguntas frequentes sobre o BotXO

Perguntas frequentes sobre o BotXO

Abaixo estão algumas perguntas frequentes sobre o BotXO.

P: Que tipo de planos o BotXO oferece?

O BotXO oferece os seguintes planos de pagamento:

A partir de: € 500,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

https://www.botxo.ai/pricing/ Pricing is based on three tiers: BOTXO Essential: €500/month All essential features 1 live* bot Unlimited chats 1 Admin User Standard terms BOTXO Business: €800/month All essential features+ 3 live* bots Unlimited chats Platform User Roles Analytics API Conversational AI API Standard terms BotXO Enterprise: €1500/month All essential features+ 5 live* bots 500.000 chats** / month Platform User Roles Analytics API Conversational AI API Advanced Monitoring Single-Sign-On Enterprise terms, SLA and guaranteed uptime

P: Quais são os principais recursos do BotXO?

O BotXO oferece os seguintes recursos:

  • Auto-Responders
  • Customizable Branding
  • Mobile Access
  • Multi-Language
  • Sentiment Analysis
  • Third Party Integration

P: Quem costuma usar o BotXO?

Os clientes habituais do BotXO são:

Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Empresas de médio porte

P: Em que idioma o BotXO está?

O BotXO está nos seguintes idiomas:

Danês, Holandês, Inglês, Filandês, Francês, Alemão, Italiano, Norueguês, Polonês, Espanhol, Sueco, Ucraniano

P: Que tipo de planos o BotXO oferece?

O BotXO tem os seguintes planos de preços:

Assinatura

P: O BotXO é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o BotXO.

P: O BotXO se integra com quais outros aplicativos?

O BotXO se integra com os seguintes aplicativos:

Facebook, Freshdesk, Google Calendar, Jira, Microsoft Azure, Pipedrive, Salesforce App Cloud, SendGrid, Slack, Zendesk

P: Que nível de suporte o BotXO oferece?

O BotXO oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, Base de conhecimento, Tutoriais em vídeo