Muster

Advocacy platform for nonprofits & trade associations

4,8 /5 (21 avaliações) Escreva uma avaliação!

Resumo do Muster

O que é o Muster?

Muster is a cloud-based advocacy platform designed to help trade associations, nonprofits and government firms track and manage their networks of supporters, and run grassroots campaigns. Key features include advocate engagement analytics, message drafting, alerts, and audience segmentation.

The application includes a CRM module, which lets employees manage and organize contact lists through custom field tags and record activity logs. Muster allows legislators to streamline communication and connect with elected officials through various modes such as email, phone or Twitter. It lets users drive advocacy campaigns by building segmented lists of supporters and broadcasting emails accordingly. Agencies can also use the solution to measure campaign success through open-rates & ROI statistics, as well as track advocacy actions through Facebook pixel integration.

Muster helps team members segregate contacts based on political and geographic boundaries, enabling them to inform targeted audience groups about policies or initiatives. Plus, organizations can embed the widget on their website and invite visitors to participate in advocacy campaigns.

Resumo do Muster

Preços

A partir de
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Opções de preços

Teste Grátis
Relação qualidade/preço

Contact Muster for pricing details.


Recursos do Muster

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Media

504745
504747
590228
Captura de tela do Muster: Muster action alerts Captura de tela do Muster: Muster action details Captura de tela do Muster: Muster email broadcasting

Muster - Avaliações

Muster - Avaliações

Classificação geral
4,8
/
5
Excelente
17

Muito bom
4

Regular
0

Ruim
0

Péssimo
0

Relação qualidade/preço
5
Recursos
4,3
Praticidade
4,8
Suporte ao cliente
5
100% dos usuários recomendam este app
Elaine a. E.

Happy we made the switch to Muster

We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.


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Charles M.

Muster is a Must-have

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes.

Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city.

Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.


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Kadi P.

Effective Advocacy Tool

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.


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Atul B.

Powerful and economical


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Andrew M.

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.


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Elaine a. E.
Setor: Hospitais e Saúde
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Happy we made the switch to Muster

Usado Outro durante Mais de um ano
Avaliado em 31/07/2018
Fonte da avaliação: Capterra

We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.

Vantagens

We like how easy it is to use and that the price includes everything -- each feature is not a la carte.

Desvantagens

When we first subscribed there were some kinks to be worked out particularly around loading lists, but those have been addressed.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Charles M.
Setor: Políticas públicas
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Muster is a Must-have

Usado Semanal durante Mais de dois anos
Avaliado em 04/04/2017
Fonte da avaliação: Capterra

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes.

Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city.

Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.

Vantagens

Muster is great for the following reasons:
Excellent underlying data that makes segmentation and targeting your list simple.
The team is fantastic at supporting their product.
Sending quick updates is easy.

Desvantagens

Muster could be better if:
More integrations
Greater ability to customize emails
Organization-facing mobile apps for managing lists, signups, calls to action.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Kadi P.
Setor: Gestão de organizações sem fins lucrativos
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Effective Advocacy Tool

Usado Mensal durante Mais de dois anos
Avaliado em 21/11/2019
Fonte da avaliação: Capterra

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.

Vantagens

Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate.

Desvantagens

There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.

Traduzido para o Português

Resposta do Muster

Kadi,

Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them.

We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators.

Best,
Corey @ Muster

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Atul B.
Setor: Gestão de organizações sem fins lucrativos
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Powerful and economical

Usado Diariamente durante 1 a 5 meses
Avaliado em 29/05/2020
Fonte da avaliação: Capterra

Vantagens

User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign.

Desvantagens

Data organization can be tricky. Large numbers of contacts can slow down the interface.

Traduzido para o Português

Resposta do Muster

Hi Atul,

The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother.

Best,
Corey @ Muster

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Andrew M.
Setor: Serviços jurídicos
Porte da empresa: 2-10 funcionários
Traduzido para o Português

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

Usado Diariamente durante 1 a 5 meses
Avaliado em 05/06/2017
Fonte da avaliação: Capterra

We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.

Vantagens

It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page).

Desvantagens

When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,1/10
Baseado em 21 usuários
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Preço do Muster

Preço do Muster

A partir de
N/A
Teste Grátis
Relação qualidade/preço

Contact Muster for pricing details.

Contact Muster for pricing details.

Relação qualidade/preço
5/5
Baseado em 21 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Muster

Recursos do Muster

API
Análise de campanhas
Análise de dados da participação
Análise de dados em tempo real
Gestão de campanhas
Gestão de conteúdo
Gestão de e-mail marketing
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Marketing de multicanal
Modelos personalizáveis
Monitoramento
Notificações automáticas
Painel de atividades
Relatórios e estatística
Segmentação de campanhas
Testes A/B
Recursos
4,3/5
Baseado em 21 usuários
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Categorias

Mais informações sobre Muster

Mais informações sobre Muster

Principais recursos do Muster

  • Campaign Analysis
  • Campaign Management
  • Contact Management
  • Forms Management

Perguntas frequentes sobre o Muster

Perguntas frequentes sobre o Muster

Abaixo estão algumas perguntas frequentes sobre o Muster.

P: Que tipo de planos o Muster oferece?

O Muster oferece os seguintes planos de pagamento:

Teste Grátis: Não disponível

Contact Muster for pricing details.

P: Quais são os principais recursos do Muster?

O Muster oferece os seguintes recursos:

  • Campaign Analysis
  • Campaign Management
  • Contact Management
  • Forms Management

P: Quem costuma usar o Muster?

Os clientes habituais do Muster são:

Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Empresas de médio porte

P: Em que idioma o Muster está?

O Muster está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Muster oferece?

Não temos informações sobre os planos de pagamento do Muster.

P: O Muster é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Muster.

P: O Muster se integra com quais outros aplicativos?

O Muster se integra com os seguintes aplicativos:

Facebook

P: Que nível de suporte o Muster oferece?

O Muster oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, FAQs, Base de conhecimento