Sobre o Hushmail

Hushmail is a web-based email service that enables businesses in legal, healthcare, and non-profit organizations to send, as well as receive, encrypted client communications. It comes with a drag-and-drop form builder that includes customizable templates for users to create personalized web forms and collect electronic protected health information (ePHI).

Using electronic signature capture capabilities, Hushmail allows businesses to receive consent forms from clients, as well as disclosures, fee agreements, questionnaires, and more. The service lets users request signatures on forms via email, track the progress on pending signature requests, and receive completed forms in personal inboxes with timestamped activity records. Plus, practices can communicate with clients using private domain names, ensuring brand visibility across all communications.

Hushmail comes with email archiving and forwarding capabilities, which enable businesses to create email addresses for automated redirects and choose one account to centralize communications from multiple email addresses. It incorporates various security measures such as two-step verification, OpenPGP encryption, and email aliases, among others, allowing businesses to ensure compliance with HIPAA, GDPR, CCPA, ESIGN, and UETA regulations.

Preços a partir de:

US$ 5,99/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Hushmail

Principais benefícios do Hushmail

Send and receive emails to and from anyone. With easy-to-use webmail, a secure message center, and iPhone app, there’s no complicated installation. Just sign up and start sending.

Customize ready-made templates or build forms from scratch with our drag-and-drop form builder. Great for intake forms, health history forms, referral forms, fee agreement forms, and more.

Instant online signing for your most important digital forms. Your patients or clients can sign anywhere, on any device with legally binding e-signatures. Available on select plans.

Multiple layers of security, including OpenPGP encryption, two-step verification, and a secure message center, ensure messages remain confidential. Enhanced filters block viruses and spam.

Business Associate Agreement (included with all Hushmail for Healthcare plans) affirms that Hushmail complies with HIPAA requirements when handling PHI on your behalf.

Dispositivos

Porte da empresa

P M G

Mercados

Canadá, Estados Unidos

Idiomas

inglês

Preços a partir de:

US$ 5,99/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Hushmail

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Recursos

Total de recursos do Hushmail: 38

  • API
  • Acompanhamento de atividades
  • Antispam
  • Armazenamento de documentos
  • Arquivo morto e retenção
  • Arrastar e soltar
  • Assinatura eletrônica
  • Autenticação
  • Autenticação de dois fatores
  • Bloqueador de spams
  • CRM
  • Captura de assinatura por celular
  • Compras e recebimento
  • Conformidade com HIPAA
  • Controle do progresso de tarefas
  • Controles/permissões de acesso
  • Criptografia
  • Distribuição de e-mails
  • Formulários na Internet
  • Formulários personalizáveis
  • Gerenciamento de documentos
  • Gerenciamento de e-mails
  • Gerenciamento de senhas
  • Gestão de assinaturas
  • Gestão de conformidade
  • Gestão de modelos
  • Gestão de respostas
  • Imagem de marca personalizável
  • Lista negra/branca
  • Modelos de e-mails
  • Modelos personalizáveis
  • Painel de atividades
  • Rastreamento de conformidade
  • Rastreamento de e-mails
  • Registro de auditoria
  • Roteamento
  • Segurança de aplicativos
  • Segurança de dados

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Avaliações

Classificação geral

4,6 /5
(29)
Relação qualidade/preço
4,7/5
Recursos
4,6/5
Praticidade
4,8/5
Suporte ao cliente
4,4/5

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Exibindo 5 avaliações de 29
D W.
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2-10 funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Security for your email

Avaliado em 09/10/2018

Vantagens

As a gmail user I really liked being able to secure messages with a pass phrase to ensure that only the recipient of my messages was able to read them.

Desvantagens

Many years ago Hushmail was completely encrypted, but now, in our brave new world, the TOS now stipulates that they can and will turn over your info in the event of court orders.

Triva P.
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Encrypted email that’s easy for my clients to use

Avaliado em 06/02/2020

Customer service is excellent. They get back to me right away. That could be worth the price.

Customer service is excellent. They get back to me right away. That could be worth the price.

Vantagens

I like that with Hushmail I can create alias emails for different uses.
I like that sending attachments is easy.
I like there is an app so I can use it one my phone.

Desvantagens

I guess the only drawback is the price-it should cost a few dollars less.
I wish that it didn’t show my return email address to the people I send it to. Here is why. In California, the agency that regulates marriage and family counselors consider emails as advertising. Therefore my email must include my full name, type of license, and my license number. So that pretty much kills the confidentiality on my clients inbox. A stone can see the email is coming from a psychotherapist. When I found out about the alias emails I could create, that solved the problem... the only drawback is that the aliases don’t have my website name after the @InnerFreedomConsulting.com.
Instead, it has Hushmail info @nym.hush.com
But at least I can use an alias to send emails to established clients-so confidentiality is maintained.

Resposta do Hushmail

Hi Triva, thanks for your feedback. It means a lot to us that you're happy with our services.
The good news is that you can set up email forwarding addresses using your own domain (e.g. [email protected]). Our Customer Care team will be very happy to help you set these up. You can reach them either by email, [email protected], or by phone at 1-877-533-4874. They are available Monday through Friday from 7am to 5pm Pacific Time.
Thanks again for your earlier feedback. Our team works hard to make sure you have the services you need, and your satisfaction means everything to us.
All the best,
Anabeli Fernandez, Marketing Manager

James J.
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Hushmail Review

Avaliado em 06/10/2021

Vantagens

It seems very secure for our interoffice communications.

Desvantagens

At times it will randomly encrypt emails that don't need it, glitches tend to show up more frequently in Hushmail than other software I use. Customer support ranges from ok to shitty

Resposta do Hushmail

Thank you for your feedback. We're sorry you've had a less than favorable experience with Customer Care. We strive to provide our customers with prompt, personal attention when they have an issue that needs to be resolved. If there's something that you're still having an issue with, please contact us at https://www.hushmail.com/contact/ and we'll make it right. Regarding encryption, please keep in mind that if your recipient has already created a passphrase to read an encrypted email on the private message center, then all subsequent emails to them will be encrypted by default. However, you can turn the encryption off when you send a message from webmail or the Hushmail for iPhone app by turning off the encryption switch before you send a message. You can read more about your encryption options in our blog post at https://blog.hushmail.com/blog/how-to-use-hushmail-with-your-favorite-email-app

Katie L.
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Botched information

Avaliado em 07/09/2020

Another money-greedy company that now regrets that they didn't start out money hungry and also...

Another money-greedy company that now regrets that they didn't start out money hungry and also their customer service sucks

Vantagens

This is a HIPAA compliant encryption service.

Desvantagens

I'm grandfathered in to the "free" version, which they apparently no longer offer. To strong-arm me out of a product they did offer, they LIE about information. Every month or so, my "used storage" will jump wildly overnight (from 29% to 248% this month) . I've contacted support, via email about this twice and no one responds -- the confirmation page tells me that "subscription holders will receive priority" Basically, they no longer offer the "free version" and to hell with loyal customers. I was able to set up an automatic reply, directing my clients to contact me ANY OTHER WAY

Resposta do Hushmail

Thanks very much for your feedback. We're sorry that you didn't have a good experience with our Customer Care team. We tracked down your account and reached out to you to make this right. Thanks again for your feedback.

Nathan H.
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Secure Emails

Avaliado em 24/03/2021

Has been a great experience. No really issues so far.

Has been a great experience. No really issues so far.

Vantagens

That I am able to offer HIPAA compliant emails. Ability to send encrypted emails. Also was able to send one form in emails.

Desvantagens

I noticed that if I go to add a contact, I frequently have to refresh my screen before selecting to add a client. I would enter the information and then it doesn't do anything unless I refresh, then I have to enter it again. I don't like that other people can't initiate an encrypted message to me, but I am assuming that is not because of Hushmail.

Resposta do Hushmail

Thanks very much for your feedback. We truly appreciate it. The good news is you can give your clients a way to initiate an encrypted message by using one of our secure contact forms. You can view a sample here: https://www.hushmail.com/secure-forms/templates/general/5b21885200b88-secure-contact-form/ and read more about our secure forms here: https://www.hushmail.com/secure-forms/ Our Customer Care team would be happy to help you get started with forms. You can reach them here: [email protected] Thanks again for your feedback. We're glad you consider us a 5-star service.

Exibindo 5 avaliações de 29 Leia todas as avaliações

Perguntas frequentes sobre o Hushmail

Abaixo estão algumas perguntas frequentes sobre o Hushmail.

O Hushmail oferece os seguintes planos de pagamento:

  • A partir de: US$ 5,99/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Não disponível

Hushmail is available on monthly as well as annual subscriptions: Small Businesses - $5.99/month/user Small Business Plus - $7.99/month/user Healthcare Businesses - starts at $9.99/month and $109/year Law Firms - $9.99/month/user Nonprofit Organizations - $3.99/month/user

Os clientes habituais do Hushmail são:

2-10, 11-50, 51-200, 201-500

O Hushmail está nos seguintes idiomas:

inglês

O Hushmail é compatível com os seguintes dispositivos:

iPhone (celular), iPad (tablet)

Não temos informações sobre quais integrações o Hushmail oferece.

O Hushmail oferece as seguintes opções de suporte:

Email/Help Desk, Base de conhecimento, Suporte por telefone

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