Kandji

I have a fleet of 35 Macs used by developers, designers, QA and administrative staff at our custom software development company. My users are very savvy and self-supporting, but we needed to be able to certify to our clients that our endpoints were secure: storage encryption enabled, software up-to-date, and common vectors for attacks closed up. Kandji lets me enforce and monitor those things and many other best practices that save us from downtime, which costs billable hours. Their support has been phenomenal, even going so far as to give me recommendations when I ask about their experiences with antivirus, Wi-Fi management, and the like.

I've had a really amazing experience. I actually reached out to Kandji about 6 months before I purchased the product as I was building the business case and my Sales Support Member was checking in with in the right increments, when I finally did pull the trigger he didn't even mention how long it took me to purchase (I also 90% of the time responded to his emails and updated him on whats going on). I went on the trail and had calls with sales and a support engineer to answer any questions I wasn't able to find answers for, look at my space and give me feedback and suggestions. I would recommend coming to those meetings prepared so you can get the most out them. With in a month the space was set up and I had a warm hand off to my Customer Success Manager, we had a call and they also looked at my space and when I asked "Now how would you suggest I get 200 people to enrol this on their machines" they shared how other customers do this and I felt really set up. I get regular check ins from my CSM, and the support team continues to be a great help. 5 Star review.

We moved from Cisco Meraki to this product after evaluating all items on the market and found the support, ease of use and technical expertise far superior. We are constantly making improvements to our zero touch environment as well as protecting assets we currently own.

Kandji is solving problems for me twofold.

Administrator Side:
On the administrator side of things, as a previous user of Jamf, AirWatch, and Mosyle-- they're just terrible. You need to do a lot of research, have someone walk you through them whose done it before and at the very worst, spend time getting certified. In IT, we don't have a lot of time to spend and to spend that having to deeply learn/understand a platform to get it to do what we need is just not as acceptable in todays fast moving world. I was able to experience a Kandji Demo, and then literally after the demo build out my MDM solution in less than 30 minutes using the Library and Blueprint features in Kandji. I was absolutely in disbelief, I couldn't stop thinking that I somehow screwed something up because it was too fast. I set up an instance, built it out, fine-tuned it, and was up and testing deployment on my test computer in less than an hour. And like I mentioned before, whenever I was curious about something, I found the support articles in their knowledge base and even leveraged their live support for some securty questions.

End-User Side:
On the end-user side, it just WORKS. And it's absolutely beautiful. Having a seamless and aesthetically pleasing experience is not something that tends to happen often. The user interface and the way that Kandji facilitates the no-touch deployment with Liftoff is absolutely insane. Everyone has a SelfService portal, but with auto-remediation-- Kandji