SpotOn Restaurant

Restaurant POS for payment processing

4,6 /5 (65 avaliações) Escreva uma avaliação!

Resumo do SpotOn Restaurant

O que é o SpotOn Restaurant?

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

Key features of SpotOn Restaurant include gift card management, loyalty program creation, order management, split checks, mobile access, and tips management. Teams can use handheld devices with table layouts to display online ordering menus, monitor stations across multiple locations, and receive menu updates in real-time, allowing managers to administer vacancies, approvals, and discounts.

SpotOn Restaurant offers customizable menus, house accounts, split orders, and automated coursing, enabling businesses to streamline front-end operations. The solution helps users generate customizable reports based on metrics such as payment type or sales, and receive hourly or daily updates to gain insight into station sales, employee performance, product mix, sales, and labor by hour.

SpotOn Restaurant’s search functionality lets teams locate receipts which can be emailed to customers in order to facilitate communication. The platform also offers fraud protection for loyalty and gift cards, ensuring compliance with regulatory standards.

Resumo do SpotOn Restaurant

Preços

A partir de
US$ 65,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Pricing starts at $65/month, plus a one-time setup fee. Contact SpotOn for more information.


Recursos do SpotOn Restaurant

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

SpotOn Restaurant memberships
SpotOn Restaurant multi-location management
SpotOn Restaurant customer reviews
SpotOn Restaurant - Vídeo Captura de tela do SpotOn Restaurant: SpotOn Restaurant memberships Captura de tela do SpotOn Restaurant: SpotOn Restaurant multi-location management Captura de tela do SpotOn Restaurant: SpotOn Restaurant customer reviews

SpotOn Restaurant - Avaliações

SpotOn Restaurant - Avaliações

Classificação geral
4,6
/
5
Excelente
48

Muito bom
12

Regular
4

Ruim
1

Péssimo
0

Relação qualidade/preço
4,6
Recursos
4,6
Praticidade
4,6
Suporte ao cliente
4,8
92% dos usuários recomendam este app
Rick J.

A True Game Changer

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.


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Andrew D.

Game Changer

Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general. Our rep had experience in restaurants so he showed us some tricks and shortcuts in creating our menu that was a huge plus for us. He also was very knowledgeable in marketing so he offered his guidance for free which helped us grow our business with online ordering.


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Bret A.

Glad I made the switch

Exellent! Customer service has fixed all issues with one call! I never need to call back or send an email again it has saved me time and MONEY!!!


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Jason N.

SpotOn in Vegas

My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.


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Tori W.

Great product


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Rick J.
Setor: Suprimentos e equipamentos para empresas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

A True Game Changer

Usado Diariamente durante 6 a 12 meses
Avaliado em 30/01/2020
Fonte da avaliação: Capterra

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.

Vantagens

The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Desvantagens

As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Andrew D.
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Game Changer

Usado Diariamente durante 1 a 5 meses
Avaliado em 23/04/2020
Fonte da avaliação: Capterra

Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general. Our rep had experience in restaurants so he showed us some tricks and shortcuts in creating our menu that was a huge plus for us. He also was very knowledgeable in marketing so he offered his guidance for free which helped us grow our business with online ordering.

Vantagens

The features I love best about SPOTON restaurant is the support and the ease-of-use. Sales reps was very knowledgeable and supportive. He trained 30 employees on site and was available instantly when we had questions. He was there the whole week when we started the product conversion and actually did some free advertising for us to show his support. He made us a believer in SPOTON and that showed us that SPOTON really does partner with their merchants with transparency low rates great reporting and all in all best restaurant point-of-sale on the market we have seen we are a spoton customers for life thank you [SENSITIVE CONTENT HIDDEN] for introducing us to SpotOn Restaurant and all of its capabilities.

Desvantagens

The only thing we really didn’t like about the software is the ability to use digital gift cards on the online ordering but we have we have been made aware that this is on its way in development.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Bret A.
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Glad I made the switch

Usado Diariamente durante 1 a 5 meses
Avaliado em 10/11/2020
Fonte da avaliação: Capterra

Exellent! Customer service has fixed all issues with one call! I never need to call back or send an email again it has saved me time and MONEY!!!

Vantagens

Easy to use, great customization, awesome customer service, Sales Rep delivered as promised! Backend of system is easy to use, I have more control over my stores now! Also the add on features of Reserve which I will start using soon, loyalty programs and integrations are a plus!!

I love the ability to control overrides on pricing, discounts, voids all from my phone and I can be anywhere!!

Desvantagens

So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue! Other than that its a great system!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jason N.
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

SpotOn in Vegas

Usado Diariamente durante 6 a 12 meses
Avaliado em 11/11/2020
Fonte da avaliação: Capterra

My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.

Vantagens

Ease of use. Able to make adjustments and changes quickly and easily. If ever any difficulty, customer support usually helps me through it quickly.

Desvantagens

Issues in the programming. Had an issue with my tablets where the guests tips were disappearing after swiping on unit and guest signing electronically. 9 months later the issue is still not solved.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Tori W.
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Great product

Usado Diariamente durante 6 a 12 meses
Avaliado em 13/11/2020
Fonte da avaliação: Capterra

Vantagens

The system is easy to use and quick to learn. Menu items can easily be changed or added and updates instantly.

Desvantagens

Internet is a huge issue. If you do not have great internet it is a problem. If there is a spotty connection you can not use the program at all. It usually goes out during critical and busy times. This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9/10
Baseado em 65 usuários
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Preço do SpotOn Restaurant

Preço do SpotOn Restaurant

A partir de
US$ 65,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Pricing starts at $65/month, plus a one-time setup fee. Contact SpotOn for more information.

Pricing starts at $65/month, plus a one-time setup fee. Contact SpotOn for more information.

Relação qualidade/preço
4,6/5
Baseado em 65 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do SpotOn Restaurant

Recursos do SpotOn Restaurant

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Pagamentos eletrônicos
Painel de atividades
Processamento de pedidos
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Várias localizações
Recursos
4,6/5
Baseado em 65 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre SpotOn Restaurant

Mais informações sobre SpotOn Restaurant

Principais recursos do SpotOn Restaurant

  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Order Management

Perguntas frequentes sobre o SpotOn Restaurant

Perguntas frequentes sobre o SpotOn Restaurant

Abaixo estão algumas perguntas frequentes sobre o SpotOn Restaurant.

P: Que tipo de planos o SpotOn Restaurant oferece?

O SpotOn Restaurant oferece os seguintes planos de pagamento:

A partir de: US$ 65,00/mês

Modelo de preços: Assinatura

Teste Grátis: Não disponível

Pricing starts at $65/month, plus a one-time setup fee. Contact SpotOn for more information.

P: Quais são os principais recursos do SpotOn Restaurant?

O SpotOn Restaurant oferece os seguintes recursos:

  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Order Management

P: Quem costuma usar o SpotOn Restaurant?

Os clientes habituais do SpotOn Restaurant são:

Pequenas empresas, Empresas de médio porte

P: Em que idioma o SpotOn Restaurant está?

O SpotOn Restaurant está nos seguintes idiomas:

Inglês

P: Que tipo de planos o SpotOn Restaurant oferece?

O SpotOn Restaurant tem os seguintes planos de preços:

Assinatura

P: O SpotOn Restaurant é compatível com disponíveis móveis?

O SpotOn Restaurant é compatível com os seguintes dispositivos:

Android, iPhone

P: O SpotOn Restaurant se integra com quais outros aplicativos?

O SpotOn Restaurant se integra com os seguintes aplicativos:

Gusto, QuickBooks Online Advanced

P: Que nível de suporte o SpotOn Restaurant oferece?

O SpotOn Restaurant oferece as seguintes opções de suporte:

Suporte por telefone, FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo