Sobre o SpotOn Restaurant

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

Key features of SpotOn Restaurant include gift card management, loyalty program creation, order management, split checks, mobile access, and tips management. Teams can use handheld devices with table layouts to display online ordering menus, monitor stations across multiple locations, and receive menu updates in real-time, allowing managers to administer vacancies, approvals, and discounts.

SpotOn Restaurant offers customizable menus, house accounts, split orders, and automated coursing, enabling businesses to streamline front-end operations. The solution helps users generate customizable reports based on metrics such as payment type or sales, and receive hourly or daily updates to gain insight into station sales, employee performance, product mix, sales, and labor by hour.

SpotOn Restaurant’s search functionality lets teams locate receipts which can be emailed to customers in order to facilitate communication. The platform also offers fraud protection for loyalty and gift cards, ensuring compliance with regulatory standards.

Preços a partir de:

US$ 65,00/mês

  • Teste Grátis
  • Assinatura

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos

Idiomas

Inglês

Preços a partir de:

US$ 65,00/mês

  • Teste Grátis
  • Assinatura

Imagens

SpotOn Restaurant memberships
SpotOn Restaurant multi-location management
SpotOn Restaurant customer reviews
Ver mais 4
SpotOn Restaurant - Vídeo
Captura de tela do SpotOn Restaurant: SpotOn Restaurant memberships Captura de tela do SpotOn Restaurant: SpotOn Restaurant multi-location management Captura de tela do SpotOn Restaurant: SpotOn Restaurant customer reviews

Recursos

Total de recursos do SpotOn Restaurant: 29

  • Alertas por e-mail
  • Análise de dados
  • Análise de dados de vendas
  • Análise de dados em tempo real
  • Análise empresarial
  • Análises pontuais
  • Atualizações em tempo real
  • Controle móvel do pessoal
  • Convites e lembretes por e-mail
  • Criação de relatórios personalizável
  • Distribuição de e-mails
  • Geração de relatórios de vendas
  • Geração pontual de relatórios
  • Gestão da mão de obra
  • Gestão de pedidos
  • Integração de e-mail
  • Monitoramento em tempo real
  • Notificações em tempo real
  • Notificações por e-mail
  • PDV
  • Programa de fidelidade
  • Relatório de custos de mão de obra
  • Relatórios de desempenho
  • Relatórios de resumos
  • Relatórios de status
  • Relatórios e estatística
  • Relatórios em tempo real
  • Sistema de vales-presente
  • Várias localizações

Alternativas

eHopper

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BIM POS

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BIM POS is a point of sale solution designed to help medium to large businesses in retail and hospitality industries...

Simphony

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#3 alternativa ao SpotOn Restaurant
Simphony, by Oracle MICROS, is a cloud-based POS system designed to synchronize front-of-house, back-office, and...

Retail Express

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Avaliações

Classificação geral

4,6 /5
(82)
Relação qualidade/preço
4,6/5
Recursos
4,6/5
Praticidade
4,6/5
Suporte ao cliente
4,8/5

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Exibindo 5 avaliações de 82
Rick J.
Classificação geral
  • Setor: Suprimentos e equipamentos para empresas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A True Game Changer

Avaliado em 30/01/2020

Restaurant owners share many of the same struggles in managing and growing their businesses. ...

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.

Vantagens

The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Desvantagens

As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Bret A.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Glad I made the switch

Avaliado em 10/11/2020

Exellent! Customer service has fixed all issues with one call! I never need to call back or send an...

Exellent! Customer service has fixed all issues with one call! I never need to call back or send an email again it has saved me time and MONEY!!!

Vantagens

Easy to use, great customization, awesome customer service, Sales Rep delivered as promised! Backend of system is easy to use, I have more control over my stores now! Also the add on features of Reserve which I will start using soon, loyalty programs and integrations are a plus!!

I love the ability to control overrides on pricing, discounts, voids all from my phone and I can be anywhere!!

Desvantagens

So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue! Other than that its a great system!

Ben P.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 1.001-5.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Premium Features and Unrivaled Transparency

Avaliado em 10/02/2021

SpotOn continues to be an invaluable technology partner that listens well and proactively presents...

SpotOn continues to be an invaluable technology partner that listens well and proactively presents innovative solutions to drive our business forward.

Vantagens

True, cloud POS with the flexibility to run on a myriad of different hardware devices.
It just works. Low-maintenance and reliable even at high-volume restaurants.
An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
Transparent pricing with no long-term contracts.
The sales and implementation teams were there every step of the way.
User-friendly. Training our service teams was simple and exciting.
Robust suite of features: DoorDash Drive, Waitlist/Reservation Management, Online Ordering, Marketing/Loyalty.

Desvantagens

Would like a more robust first-party delivery module and/or more delivery integrations and more best-in-breed integrations in general.

Jason N.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

SpotOn in Vegas

Avaliado em 11/11/2020

My reps have been great. My guy who programmed my equipment was great. Install was a piece of...

My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.

Vantagens

Ease of use. Able to make adjustments and changes quickly and easily. If ever any difficulty, customer support usually helps me through it quickly.

Desvantagens

Issues in the programming. Had an issue with my tablets where the guests tips were disappearing after swiping on unit and guest signing electronically. 9 months later the issue is still not solved.

Sunny C.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

It really is "Spot ON"

Avaliado em 20/11/2020

Unfortunately, Point of sale systems are not easy. There will always be something you do get or...

Unfortunately, Point of sale systems are not easy. There will always be something you do get or don't like about them. Because we have a large menu with lots of customizations we had to do most of the work ourselves to set it up. But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer. The Reporting side of it is truly awesome! We have yet to use the customer loyalty part of the system but are looking to get that rolling soon.

Vantagens

The reporting back end of this software is amazing. We have a lot of items and modifiers so having the Spot on team be willing to work with us to nail every thing down was important.

Desvantagens

There were quite a few glitches in the beginning and because of COVID things got lost in the mix especially with install and hardware fixes. The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App. does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.

Exibindo 5 avaliações de 82 Leia todas as avaliações

Perguntas frequentes sobre o SpotOn Restaurant

Abaixo estão algumas perguntas frequentes sobre o SpotOn Restaurant.

O SpotOn Restaurant oferece os seguintes planos de pagamento:

  • A partir de: US$ 65,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Não disponível

Pricing starts at $65/month, plus a one-time setup fee. Contact SpotOn for more information.

O SpotOn Restaurant oferece os seguintes recursos:

  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Order Management

Os clientes habituais do SpotOn Restaurant são:

Pequenas empresas, Empresas de médio porte

O SpotOn Restaurant está nos seguintes idiomas:

Inglês

O SpotOn Restaurant é compatível com os seguintes dispositivos:

Android, iPhone

O SpotOn Restaurant se integra com os seguintes aplicativos:

Gusto, Gusto, QuickBooks Online Advanced

O SpotOn Restaurant oferece as seguintes opções de suporte:

Suporte por telefone, FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo

Categorias relacionadas

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