Sobre o SpotOn Restaurant
SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.
Key features of SpotOn Restaurant include gift card management, loyalty program creation, order management, split checks, mobile access, and tips management. Teams can use handheld devices with table layouts to display online ordering menus, monitor stations across multiple locations, and receive menu updates in real-time, allowing managers to administer vacancies, approvals, and discounts.
SpotOn Restaurant offers customizable menus, house accounts, split orders, and automated coursing, enabling businesses to streamline front-end operations. The solution helps users generate customizable reports based on metrics such as payment type or sales, and receive hourly or daily updates to gain insight into station sales, employee performance, product mix, sales, and labor by hour.
SpotOn Restaurant’s search functionality lets teams locate receipts which can be emailed to customers in order to facilitate communication. The platform also offers fraud protection for loyalty and gift cards, ensuring compliance with regulatory standards.
Preços a partir de:
US$ 65,00/mês
- Teste Grátis
- Assinatura
Compare com as alternativas mais populares
Dispositivos
Porte da empresa
Mercados
Idiomas
Preços a partir de:
US$ 65,00/mês
- Teste Grátis
- Assinatura
Compare com as alternativas mais populares
Imagens
Recursos
Total de recursos do SpotOn Restaurant: 54
- Acesso para Celular
- Alertas por e-mail
- Alertas/notificações
- Análise de dados em tempo real
- Análise de tendências de vendas
- Análises pontuais
- Assinatura eletrônica
- Atualização em tempo real
- Cobrança e faturamento
- Contabilidade incorporada
- Controle de estoque
- Controle móvel do pessoal
- Controles independentes
- Convites e lembretes por e-mail
- Distribuição de e-mails
- Dividir contas
- Geração pontual de relatórios
- Gerenciamento de e-mails
- Gestão da mão de obra
- Gestão de cozinhas e cardápios
- Gestão de descontos
- Gestão de dicas
- Gestão de entrega
- Gestão de estoques
- Gestão de funcionários
- Gestão de lista de espera
- Gestão de pedidos
- Gestão de reservas
- Gestão de tabelas
- Gestão de tesouraria
- Gestão de vales-presente
- Indicadores de desempenho
- Integração da contabilidade
- Leitura de código de barras/tíquetes
- Monitoramento em tempo real
- Notificações em tempo real
- PDV para restaurantes
- PDV para varejo
- Pagamentos em pessoa
- Pagamentos móveis
- Pedidos online
- Ponto de vendas (PDV)
- Processamento de cartões de débito/crédito
- Processamento de pagamentos
- Programa de fidelidade
- Relatório de custos de mão de obra
- Relatórios de resumos
- Relatórios de vendas
- Relatórios e análise de dados
- Relatórios e estatística
- Relatórios em tempo real
- Relatórios personalizáveis
- Seguimento de status
- Várias localizações
Alternativas
Rezku POS
PDQ POS
GoFrugal
Marketing 360
Avaliações
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- Setor: Suprimentos e equipamentos para empresas
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A True Game Changer
Avaliado em 30/01/2020
Restaurant owners share many of the same struggles in managing and growing their businesses. ...
Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.
Vantagens
The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.
Desvantagens
As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.
- Setor: Restaurantes
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
It really is "Spot ON"
Avaliado em 20/11/2020
Unfortunately, Point of sale systems are not easy. There will always be something you do get or...
Unfortunately, Point of sale systems are not easy. There will always be something you do get or don't like about them. Because we have a large menu with lots of customizations we had to do most of the work ourselves to set it up. But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer. The Reporting side of it is truly awesome! We have yet to use the customer loyalty part of the system but are looking to get that rolling soon.
Vantagens
The reporting back end of this software is amazing. We have a lot of items and modifiers so having the Spot on team be willing to work with us to nail every thing down was important.
Desvantagens
There were quite a few glitches in the beginning and because of COVID things got lost in the mix especially with install and hardware fixes. The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App. does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
- Setor: Alimentação e bebidas
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
For Bella Pizza, SpotOn POS is Spot On!
Avaliado em 10/03/2021
From the initial consultation, to ordering, to implementation and integration the entire Process of...
From the initial consultation, to ordering, to implementation and integration the entire Process of on-boarding the SpotOn POS System has been seamless and has exceeded our expectations. In particular, I can’t say enough about the Integration Team, the Tech Support, and the Sales Support. They’ve been there 24/7 to make sure our on-boarding and integration has been smooth.
Vantagens
The SpotOn Software is intuitive, flexible, and easily updated in real-time. Love the marketing features and integration of 3rd Party Delivery Apps.
Desvantagens
Honestly, we haven’t really had any problems so far.
- Setor: Restaurantes
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
SpotOn in Vegas
Avaliado em 11/11/2020
My reps have been great. My guy who programmed my equipment was great. Install was a piece of...
My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.
Vantagens
Ease of use. Able to make adjustments and changes quickly and easily. If ever any difficulty, customer support usually helps me through it quickly.
Desvantagens
Issues in the programming. Had an issue with my tablets where the guests tips were disappearing after swiping on unit and guest signing electronically. 9 months later the issue is still not solved.
- Setor: Restaurantes
- Porte da empresa: 1.001-5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Premium Features and Unrivaled Transparency
Avaliado em 10/02/2021
SpotOn continues to be an invaluable technology partner that listens well and proactively presents...
SpotOn continues to be an invaluable technology partner that listens well and proactively presents innovative solutions to drive our business forward.
Vantagens
True, cloud POS with the flexibility to run on a myriad of different hardware devices.
It just works. Low-maintenance and reliable even at high-volume restaurants.
An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
Transparent pricing with no long-term contracts.
The sales and implementation teams were there every step of the way.
User-friendly. Training our service teams was simple and exciting.
Robust suite of features: DoorDash Drive, Waitlist/Reservation Management, Online Ordering, Marketing/Loyalty.
Desvantagens
Would like a more robust first-party delivery module and/or more delivery integrations and more best-in-breed integrations in general.
Perguntas frequentes sobre o SpotOn Restaurant
Abaixo estão algumas perguntas frequentes sobre o SpotOn Restaurant.P: Que tipo de planos o SpotOn Restaurant oferece?
O SpotOn Restaurant oferece os seguintes planos de pagamento:
- A partir de: US$ 65,00/mês
- Modelo de preços: Assinatura
- Teste Grátis: Não disponível
P: Quais são os principais recursos do SpotOn Restaurant?
Não temos informações sobre os recursos do SpotOn Restaurant.
P: Quem costuma usar o SpotOn Restaurant?
Os clientes habituais do SpotOn Restaurant são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+
P: Em que idioma o SpotOn Restaurant está?
O SpotOn Restaurant está nos seguintes idiomas:
inglês
P: O SpotOn Restaurant é compatível com disponíveis móveis?
O SpotOn Restaurant é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O SpotOn Restaurant se integra com quais outros aplicativos?
O SpotOn Restaurant se integra com os seguintes aplicativos:
Gusto, QuickBooks Online Advanced
P: Que nível de suporte o SpotOn Restaurant oferece?
O SpotOn Restaurant oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, 24 horas por dia (representante ao vivo)
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