Sobre o SpotOn

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

Key features of SpotOn Restaurant include gift card management, loyalty program creation, order management, split checks, mobile access, and tips management. Teams can use handheld devices with table layouts to display online ordering menus, monitor stations across multiple locations, and receive menu updates in real-time, allowing managers to administer vacancies, approvals, and discounts.

SpotOn Restaurant offers customizable menus, house accounts, split orders, and automated coursing, enabling businesses to streamline front-end operations. The solution helps users generate customizable reports based on metrics such as payment type or sales, and receive hourly or daily updates to gain insight into station sales, employee performance, product mix, sales, and labor by hour.

SpotOn Restaurant’s search functionality lets teams locate receipts which can be emailed to customers in order to facilitate communication. The platform also offers fraud protection for loyalty and gift cards, ensuring compliance with regulatory standards.

Preços a partir de:

65,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao SpotOn

Consumidores típicos

  • Autônomos
  • Pequenas empresas (2-50)
  • Médias empresas (51-500)
  • Grandes empresas (500 ou mais)

Implantação

  • Baseado na nuvem
  • Instalação local

Mercados

Estados Unidos

Idiomas

inglês

Preços a partir de:

65,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao SpotOn

Imagens

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Recursos

Total de recursos do SpotOn: 84

  • API
  • Acesso para Celular
  • Alertas/notificações
  • Análise de dados em tempo real
  • Análise de tendências de vendas
  • Assinatura eletrônica
  • Atualização em tempo real
  • Banco de dados do cliente
  • Cobrança e faturamento
  • Confirmação/lembretes
  • Construtor de menu
  • Contabilidade incorporada
  • Controles independentes
  • Controles/permissões de acesso
  • Códigos QR
  • Dados em tempo real
  • Dividir contas
  • Entrega de comida a domicílio
  • Gestão de canais
  • Gestão de cartões de crédito
  • Gestão de cozinhas e cardápios
  • Gestão de descontos
  • Gestão de dicas
  • Gestão de entrega
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de impostos de vendas
  • Gestão de lista de espera
  • Gestão de pedidos
  • Gestão de preços e margens
  • Gestão de promoções
  • Gestão de recibos
  • Gestão de reservas
  • Gestão de respostas
  • Gestão de tabelas
  • Gestão de tesouraria
  • Gestão de vales-presente
  • Histórico de transações
  • Histórico do cliente
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Indicadores de desempenho
  • Integração da contabilidade
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Mensagens de SMS
  • Monitoramento de revisões
  • Monitoramento de transações
  • Monitoramento em tempo real
  • Múltiplas campanhas
  • Múltiplas opções de pagamento
  • Notificação de avaliações
  • Notificações em tempo real
  • PDV para restaurantes
  • PDV para varejo
  • Pagamentos eletrônicos
  • Pagamentos em pessoa
  • Pagamentos móveis
  • Pagamentos online
  • Painel de atividades
  • Para bares/discotecas
  • Para restaurantes
  • Pedidos online
  • Personalização de sites
  • Planejamento de campanhas
  • Ponto de vendas (PDV)
  • Processamento de cartões de crédito
  • Processamento de cartões de débito/crédito
  • Processamento de pagamentos
  • Programa de fidelidade
  • Rastreamento de pedidos
  • Reconhecimento de códigos de barras
  • Registro de pedidos
  • Relatório de custos de mão de obra
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Relógio de ponto
  • Reservas online
  • Seguimento de status
  • Segurança de dados
  • Várias localizações

Alternativas

Toast POS

4,1
#1 alternativa ao SpotOn
Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational...

Clover

3,9
#2 alternativa ao SpotOn
Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

Square Point of Sale

4,7
#3 alternativa ao SpotOn
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Aloha EPOS

4,3
#4 alternativa ao SpotOn
Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from...

Avaliações

Classificação geral

4,6 /5
(164)
Relação qualidade/preço
4,6/5
Recursos
4,6/5
Praticidade
4,6/5
Suporte ao cliente
4,6/5

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Exibindo 5 avaliações de 164
Rick
Classificação geral
  • Setor: Suprimentos e equipamentos para empresas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A True Game Changer

Avaliado em 30/01/2020

Restaurant owners share many of the same struggles in managing and growing their businesses. ...

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.

Vantagens

The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Desvantagens

As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Lianna
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

SpotOn Delivers Peace of Mind and Profitability

Avaliado em 27/07/2022

Vantagens

Top on our list of what we like most about the SpotOn software is the ability to customize the screens and the reports to fit our needs. The ability to log in from anywhere and make changes on the go is also one of the most helpful and impactful features. The reports are easy to interpret and share. Staff timekeeping and payroll is a breeze. Our staff love the ease of the screens and how easy it is to modify items add new items or create events.

Desvantagens

We are very pleased with this software. We have recently began using the handheld tablets and our only complaint with those was not having the ability to start a tab. However, SpotOn contacted us and said this feature was going to be implemented and asked if we would like to be part of the Beta testing for that feature. So far it is going great and we appreciate that they listen to the users and are always looking to add helpful features and updates.

Alternativas consideradas

Toast POS

Razões para escolher o SpotOn

We looked to make a switch due to lack of customer support, Difficulty with technical issues and credit card processing fees.

Razões para mudar para o SpotOn

We chose SpotOn based on our salesman, [SENSITIVE CONTENT]. We felt he was honest, he provided answers to all of our questions and went above and beyond to get questions answered that he did not know. His follow up was impeccable and we were very impressed with the features he put in front of us, how it would benefit us and how we could save money and time with the SpotOn software.

Resposta do SpotOn

Thanks for this feedback, Lianna! We are so happy to hear you are enjoying the handheld as well.

Hussein
Classificação geral
  • Setor: Mobiliário
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Scan company

Avaliado em 22/08/2022

Terrible please stay away stick to what you have
This os the worst company ever

Terrible please stay away stick to what you have
This os the worst company ever

Vantagens

Nothing
Stay away from a terrible experience with them

Desvantagens

They will steal your money
They will scam you

Stay away please
They’re a nightmare
They took 1100.00 from my account without my permission

Resposta do SpotOn

Hi Hussein, we apologize for the confusion regarding your platform fees. We pride ourselves in transparent pricing and are happy to walk you through any charges that may be unclear. A member of our team has already been in touch and this should be resolved. Thank you for your patience.

Christopher
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Spot On Restaurant

Avaliado em 27/07/2022

Vantagens

The customer service is top notch. Every time I call in, whoever is on the other line is always ready and eager to answer any questions I may have. They also provide useful input on strategy with how to create a button, modifier or how to implement an idea I have in my head and put it to use via our POS.

Desvantagens

The keyboard is the only negative thing with SpotOn. It's a funny joke amongst our staff at how awesome the system is top to bottom but the keyboard is the only part of SpotOn restaurant we don't understand.

Alternativas consideradas

Toast POS

Razões para escolher o SpotOn

More inexpensive option during COVID and much better processing rates.

Software anterior

1Breadcrumb

Razões para mudar para o SpotOn

[SENSITIVE CONTENT] was fantastic when it came to explaining why we needed SpotOn vs. other products. He was never pushy and had the answers to the questions we had, and when he didn't, he would tell us he didn't know, which we appreciated more than always having the answer. [SENSITIVE CONTENT] would find the answer and make sure to explain it in a way us restaurant people could understand.

Resposta do SpotOn

Thanks for the feedback! We're sorry to hear about the keyboard--send us an email at [email protected] and we can look into troubleshooting that for you!

Debbie
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Winner Winner Chicken Dinner, Eischen's Bar and SpotOn

Avaliado em 01/04/2022

From the very beginning when we started using SpotOn only for credit cards we have felt valued as a...

From the very beginning when we started using SpotOn only for credit cards we have felt valued as a customer. This value has only increased as we moved into the POS system. Our sales rep [SENSITIVE CONTENT] made sure if he did not know the answer he investigates and found it for us during our decision making process. He was very diligent in his response and overall communications and continues to be available for our needs. The support staff with SpotOn especially Don Bisbee has made sure our conversion to SpotOn's POS system was a very positive experience. He continues to check in and be available for all of our needs. Don spend many hours with us during the conversion and made sure we were extremely comfortable with the product before his next install. His attention to detail in regards to the KDS portion of the POS was invaluable. He is a great representative of SpotOn

Vantagens

This was our second POS system and the anxiety of change was high. SpotOn did a great job in working with us from the menu design through install date. We are a unique restaurant that is very set in our ways. SpotOn did a great job grasping our needs and adjusting / showing which portion of their software would work for us. The software is very user friendly and was easier to adjust to than expected. SpotOn has been very prompt with any questions/requests/problems we have come across thus eliminating them.

Desvantagens

We include taxes with our food items and the existing Daily Sale Reports breakdown as net. We have been able to adjust our reporting to accommodate and SpotOn is always working on new reports. It would also be nice to have a product mix report you can run for a specific timeframe.

Alternativas consideradas

NCR Aloha

Razões para escolher o SpotOn

Our system was purchased from a local company in 2013. We were very spoiled by working with a small company that valued our business. That company was bought out from NCR and our system was antiquated. NCR support was difficult to communicate with and the response time was slower than we were used to.

Software anterior

NCR Aloha

Razões para mudar para o SpotOn

SpotOn made us feel valued as a family business and worked hand in hand with us to create the POS system layout we needed for our restaurant.

Resposta do SpotOn

This is music to our ears! We appreciate your input and value your business. Thank you for the feedback on reporting; I've reached out to your account rep to try to help find a solution to the reporting limitation you're experiencing. We look forward to finding a solution for you!

Exibindo 5 avaliações de 164 Leia todas as avaliações

Perguntas frequentes sobre o SpotOn

Abaixo estão algumas perguntas frequentes sobre o SpotOn.

O SpotOn oferece os seguintes planos de pagamento:

  • A partir de: 65,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Não disponível

Pricing starts at $65/month per station, plus a one-time setup fee. Contact SpotOn for more information.

Os clientes habituais do SpotOn são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

O SpotOn está nos seguintes idiomas:

inglês

O SpotOn é compatível com os seguintes dispositivos:

Android (celular)

O SpotOn se integra com os seguintes aplicativos:

ADP, Apple Pay, DAVO, DolceClock, Gusto, Gusto, HotSchedules, PayPal, Paycom, Paycor, Paylocity, QSROnline, QuickBooks Online Advanced, Restaurant365, Shippo, Venmo

O SpotOn oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7

Categorias relacionadas

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