Sobre o SpotOn Restaurant
SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.
Key features of SpotOn Restaurant include gift card management, loyalty program creation, order management, split checks, mobile access, and tips management. Teams can use handheld devices with table layouts to display online ordering menus, monitor stations across multiple locations, and receive menu updates in real-time, allowing managers to administer vacancies, approvals, and discounts.
SpotOn Restaurant offers customizable menus, house accounts, split orders, and automated coursing, enabling businesses to streamline front-end operations. The solution helps users generate customizable reports based on metrics such as payment type or sales, and receive hourly or daily updates to gain insight into station sales, employee performance, product mix, sales, and labor by hour.
SpotOn Restaurant’s search functionality lets teams locate receipts which can be emailed to customers in order to facilitate communication. The platform also offers fraud protection for loyalty and gift cards, ensuring compliance with regulatory standards.
Preços a partir de:
US$ 65,00/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao SpotOn Restaurant
Dispositivos
Porte da empresa
Mercados
Idiomas
Preços a partir de:
US$ 65,00/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao SpotOn Restaurant
Imagens
Recursos
Total de recursos do SpotOn Restaurant: 63
- Acesso para Celular
- Alertas/notificações
- Análise de dados em tempo real
- Análise de tendências de vendas
- Assinatura eletrônica
- Atualização em tempo real
- Banco de dados do cliente
- Cobrança e faturamento
- Contabilidade incorporada
- Controles independentes
- Controles/permissões de acesso
- Dividir contas
- Gestão de cartões de crédito
- Gestão de cozinhas e cardápios
- Gestão de descontos
- Gestão de dicas
- Gestão de entrega
- Gestão de funcionários
- Gestão de impostos de vendas
- Gestão de lista de espera
- Gestão de pedidos
- Gestão de preços e margens
- Gestão de promoções
- Gestão de recibos
- Gestão de reservas
- Gestão de tabelas
- Gestão de tesouraria
- Gestão de vales-presente
- Histórico de transações
- Importação/exportação de dados
- Indicadores de desempenho
- Integração da contabilidade
- Integrações de terceiros
- Leitura de código de barras/tíquetes
- Monitoramento de transações
- Monitoramento em tempo real
- Múltiplas opções de pagamento
- Notificações em tempo real
- PDV para restaurantes
- PDV para varejo
- Pagamentos eletrônicos
- Pagamentos em pessoa
- Pagamentos móveis
- Pagamentos online
- Painel de atividades
- Para restaurantes
- Pedidos online
- Ponto de vendas (PDV)
- Processamento de cartões de crédito
- Processamento de cartões de débito/crédito
- Processamento de pagamentos
- Programa de fidelidade
- Registro de pedidos
- Relatório de custos de mão de obra
- Relatórios de resumos
- Relatórios de vendas
- Relatórios e análise de dados
- Relatórios e estatística
- Relatórios em tempo real
- Relatórios personalizáveis
- Seguimento de status
- Segurança de dados
- Várias localizações
Alternativas
PDQ POS
H&L POS
Rezku POS
Marketing 360
Avaliações
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- Setor: Suprimentos e equipamentos para empresas
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A True Game Changer
Avaliado em 30/01/2020
Restaurant owners share many of the same struggles in managing and growing their businesses. ...
Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.
Vantagens
The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.
Desvantagens
As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.
- Setor: Restaurantes
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
It really is "Spot ON"
Avaliado em 20/11/2020
Unfortunately, Point of sale systems are not easy. There will always be something you do get or...
Unfortunately, Point of sale systems are not easy. There will always be something you do get or don't like about them. Because we have a large menu with lots of customizations we had to do most of the work ourselves to set it up. But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer. The Reporting side of it is truly awesome! We have yet to use the customer loyalty part of the system but are looking to get that rolling soon.
Vantagens
The reporting back end of this software is amazing. We have a lot of items and modifiers so having the Spot on team be willing to work with us to nail every thing down was important.
Desvantagens
There were quite a few glitches in the beginning and because of COVID things got lost in the mix especially with install and hardware fixes. The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App. does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Razões para escolher o SpotOn Restaurant
Northstar was a nightmare.Razões para mudar para o SpotOn Restaurant
The reporting end. The flexibility and the fact that you do all the programing in house. They are not just a company selling a product that they cant fix.- Setor: Restaurantes
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Bar Review
Avaliado em 27/08/2021
Overall very user friendly.
Overall very user friendly.
Vantagens
Spot On is very easy to use. Great for training new employees to this industry.
Desvantagens
hotline support is weak. return calls are very slow.
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Toast POSRazões para escolher o SpotOn Restaurant
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Aloha EPOSRazões para mudar para o SpotOn Restaurant
user friendly and price- Setor: Restaurantes
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
SpotOn in Vegas
Avaliado em 11/11/2020
My reps have been great. My guy who programmed my equipment was great. Install was a piece of...
My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.
Vantagens
Ease of use. Able to make adjustments and changes quickly and easily. If ever any difficulty, customer support usually helps me through it quickly.
Desvantagens
Issues in the programming. Had an issue with my tablets where the guests tips were disappearing after swiping on unit and guest signing electronically. 9 months later the issue is still not solved.
Razões para mudar para o SpotOn Restaurant
Pricing, being able to break up cost of hardware over 12 months, my rep, partnership to "Its a Checkmate" to integrate 3rd party apps directly into system.- Setor: Hotelaria
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Loma Brewing Company
Avaliado em 30/08/2021
SpotOn has been terrific right from the beginning. I've used multiple POS and this is the best thus...
SpotOn has been terrific right from the beginning. I've used multiple POS and this is the best thus far
Vantagens
Love the ease of use, reporting, and customer service
Desvantagens
QR code program needs review. As we move into counter service from full service structure, it needs to be easier for the guest
Perguntas frequentes sobre o SpotOn Restaurant
Abaixo estão algumas perguntas frequentes sobre o SpotOn Restaurant.P: Que tipo de planos o SpotOn Restaurant oferece?
O SpotOn Restaurant oferece os seguintes planos de pagamento:
- A partir de: US$ 65,00/mês
- Modelo de preços: Assinatura
- Teste Grátis: Não disponível
Pricing starts at $65/month per station, plus a one-time setup fee. Contact SpotOn for more information.
P: Quem costuma usar o SpotOn Restaurant?
Os clientes habituais do SpotOn Restaurant são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+
P: Em que idioma o SpotOn Restaurant está?
O SpotOn Restaurant está nos seguintes idiomas:
inglês
P: O SpotOn Restaurant é compatível com disponíveis móveis?
O SpotOn Restaurant é compatível com os seguintes dispositivos:
Android (celular)
P: O SpotOn Restaurant se integra com quais outros aplicativos?
O SpotOn Restaurant se integra com os seguintes aplicativos:
ADP, Gusto, Gusto, HotSchedules, Paycom, Paycor, Paylocity, QSROnline, QuickBooks Online Advanced, Restaurant365
P: Que nível de suporte o SpotOn Restaurant oferece?
O SpotOn Restaurant oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7
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