GloriaFood

4,6 (65)
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Plataforma de gestão de pedidos e entrega para restaurantes

Sobre o GloriaFood

O GloriaFood é uma plataforma de pedidos e entrega de alimentos online que ajuda os proprietários de restaurantes a otimizar as operações de ponto de venda e gerenciar pedidos, reservas de mesas, atividades promocionais, entre outros. Com o painel de administração, os usuários podem selecionar vários locais de entrega, definir valores mínimos de pedidos e taxas de entrega baseadas em regiões.

O GloriaFood vem com um módulo de criação de menus, que permite às empresas criar e personalizar menus digitais adicionando categorias de alimentos, imagens e informações de preços. Os gerentes podem receber notificações automatizadas sobre novos pedidos e aceitar ou rejeitar solicitações de pedidos com base na disponibilidade de alimentos. Além disso, os usuários podem melhorar a visibilidade da marca em vários canais integrando widgets em sites e páginas oficiais do Facebook.

O GloriaFood facilita a integração com vários aplicativos de terceiros, como QuestTag, Orderlord, Tookan, GetSwift, ItsaCheckmate, Ordermark, entre outros. A solução permite que as empresas criem sites personalizados e permitam reservas de mesas online por meio de formulários da internet. Também ajuda os usuários a melhorar as operações de marketing, supervisionando o comportamento dos clientes-alvo e oferecendo cupons ou descontos promocionais em conformidade.


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GloriaFood

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Preço inicial

7,50 €
29,00 US$
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
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Recursos

40
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Integrações

10
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Praticidade

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Relação qualidade/preço

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Atendimento ao cliente

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,6 /5
(65)
Relação qualidade/preço
4,7/5
Recursos
4,5/5
Praticidade
4,7/5
Suporte ao cliente
4,6/5

Já tem o GloriaFood?

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Exibindo 5 avaliações de 65
Robert
Robert
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Gloriafood - Best of the best

Avaliado em 28/03/2024

Vantagens

They were the only provider willing to help us in Namibia. There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Desvantagens

It would be great if we could customize the menu - so that all restaurants menus do not look the same. And the delivery zones and times - would be great if those could open and close based on times and days of the week. Quite days and times you can service more zones and busier days and times - less zones.

Jack
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Comprehensive review of GloriaFood from long-time partner

Avaliado em 18/11/2022

Despite the missing features and some quirks, I would rate my experience with GloriaFood as...

Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion.

Vantagens

Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful.

Desvantagens

Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the #1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years.

Shayne
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

It's a good app but just one vital problem is plagueing it

Avaliado em 06/08/2021

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced...

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app.

Vantagens

The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice.

Desvantagens

As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order.

This is a fully intended "feature" by the developers. If you look at the reviews on the application store, there are loads of reviews requesting this to be turned off or add a setting to control the volume. However the developers say it's intended so restaurants do not miss the order. But that's an extremely ignorant take on the issue. First of all, every restaurant has a different level of ambience. Some are crowded and bustling which could use the higher volume while some have a quiet and relaxing ambience which would be destroyed by the shrilling alert. Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on. I understand they don't want restaurants to miss an order, but it should be up to the restaurant how they choose to do so not the developer.

Again, I can't stress how loud the hideous alert is. It makes customers at the front desk JUMP, every head in the restaurant turns to see what this god awful sound is coming from, and my employees are begging me delete this app.

Kevin
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

Avaliado em 11/03/2021

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first...

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Vantagens

The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze.

What is good about this software was the ability to add photos to each food item if needed. Our customers needed it.

The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.

Desvantagens

Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app.

One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.

Alternativas consideradas

WordPress

Razões para mudar para o GloriaFood

The software boutique took forever to get a basic menu to delivery system ready. In the end, I chose GloriaFood because it was the easiest, and fastest, to set up.
Alicia
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Life Saver

Avaliado em 21/02/2021

Great customer service, easy set up and maintenance, great functionality!

Great customer service, easy set up and maintenance, great functionality!

Vantagens

In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model!

Desvantagens

I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily).

Exibindo 5 avaliações de 65 Leia todas as avaliações

Perguntas frequentes sobre o GloriaFood

Abaixo estão algumas perguntas frequentes sobre o GloriaFood.

O GloriaFood oferece os seguintes planos de pagamento:

  • A partir de: 7,50 €
  • Modelo de preços: Versão gratuita
  • Avaliação gratuita: Disponível

Os clientes habituais do GloriaFood são:

Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O GloriaFood está nos seguintes idiomas:

alemão, espanhol, inglês, italiano, neerlandês, norueguês, português, sueco

O GloriaFood é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O GloriaFood se integra com os seguintes aplicativos:

Checkmate, DinePlan, GetSwift, MobiPOS, Orderlord, Ordermark, SambaPOS, Shipday, Tookan, Track Vacation Rental PMS

O GloriaFood oferece as seguintes opções de suporte:

FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para GloriaFood.