uAttend

Love that I can just pull up the link on my computer and not clock in on a community thumb print machine. Especially now with COVID. That's a great option!

I feel there are so many parts to this software that my company doesn't utilize - no fault of UAttend. I wish they would use it to it's fullest potential - it does so many things!

The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software

There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago.

Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute.

As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.

UAttend has been very user friendly. It has made clocking in and out easy for work on your personal phone (especially since we are trying to be aware of the spread of germs with COVID).

It took a little playing around with requesting time off and there were some times when the request failed to go through.