--- description: Avaliações detalhadas do Infobip com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Infobip com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Infobip - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/107/voip/software) > [Infobip](/software/133339/infobip) # Infobip Canonical: https://www.getapp.pt/software/133339/infobip Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/133339/infobip?page=2) > O Infobip é uma plataforma de comunicação omnichannel para envolvimento e suporte ao cliente, que usa SMS, mensagens de voz, e-mail e mensagens de aplicativos móveis. Os recursos da plataforma incluem perfil de cliente, ferramentas personalizadas de carga útil, geolocalização, chatbots, IA, ações acionadas por eventos e muito mais. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 14 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Infobip - **Location**: London, GB - **Founded**: 2006 ## Commercial Context - **Preço inicial**: 0,01 US$ - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: chinês, espanhol, francês, húngaro, inglês, italiano, japonês, polaco, português, russo, sueco, tailandês, turco - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more ## Recursos - A/B Testing - API - Agendamento de compromissos - Alerts/Escalation - Arrastar e soltar - Audio/Video Conferencing - Automação de email - Automação de marketing - Ações ativadas por eventos - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - Campanhas gota a gota - Captura de leads - Chat com vídeo - Chatbot - Coleta de dados de multicanal - Comunicados sob demanda - Comunicação multicanal - Conteúdo interativo - Conversas em tempo real ## Integrations (19 total) - Adobe Campaign - CleverTap - Creatio CRM - Dynamics 365 - Genesys Cloud CX - JIRA Service Management - LeadSquared - LeadsBridge - Meta for Business - Microsoft Azure - Microsoft Power Automate - Oracle Responsys - Pipedrive - PubNub - Salesforce Marketing Cloud ... and 4 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone ## Category - [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software) ## Categorias relacionadas - [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software) - [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software) - [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software) - [Ferramentas de Automação de Marketing](https://www.getapp.pt/directory/308/marketing-automation/software) - [Software de Mobile Marketing](https://www.getapp.pt/directory/309/mobile-marketing/software) ## Alternativas 1. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (989 reviews) 2. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1133 reviews) 3. [WebEngage](https://www.getapp.pt/software/90653/webengage) — 4.5/5 (32 reviews) 4. [Avochato](https://www.getapp.pt/software/108663/avochato) — 4.7/5 (135 reviews) 5. [EngageBay CRM](https://www.getapp.pt/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) ## Avaliações ### "Best platform for Email and SMS delivery" — 4.0/5 > **Darshan** | *18 de agosto de 2022* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: The best thing about Infobip is its customer support and service. They help in integration and other required process. The UI is very good and it provides clear reporting and billing. We regularly use this for SMS, Email marketing campaigns. Also, we recently integrated WhatsApp feature. > > **Desvantagens**: Nothing specific to call out in this section. Would love to have offers for old customers like us. > > My overall experience with Infobip is very good. I'll recommend this to everyone. ----- ### "Easy to use, once you get a hang of it" — 5.0/5 > **Sylvia** | *9 de dezembro de 2020* | Serviços financeiros | Recommendation rating: 9.0/10 > > **Vantagens**: Infobip works like most CRMs out there but with a better visual. It is easy to use once you get a hang of it. > > **Desvantagens**: I think the way the functions are called are just different from the rest its peers. Even with experience working with different platforms, I find the naming convention of the functions hard to memorize. Infobip uses PEOPLE, SEGMENTS, TAGS, MOMENTS, COMMUNICATION, BROADCAST, FLOW. I wish they're just simply called Contacts, List, Tags, Campaigns. Even if I use the system multiple times a day, I still am not used to how the functions are called. I actually have a sticky note to identify PEOPLE = CONTACTS, SEGMENTS = LIST, TAGS = LIST etc. That's how tough it is. > > Infobip provides a holistic package to reach out to different channels using organization-specific business rules that can be customized. That's a big plus point. Personally, having access to our Account Manager \[SENSITIVE CONTENT HIDDEN\] who is dedicated to supporting our business throughout is a wonderful experience. I am also grateful to \[SENSITIVE CONTENT HIDDEN\] for her top of the class product knowledge and patience as I went through the process of understanding how the system works in the shortest time possible. ----- ### "Complete Platform" — 4.0/5 > **Chin Han** | *9 de novembro de 2020* | Bens de consumo | Recommendation rating: 6.0/10 > > **Vantagens**: Complete suite of email, sms, push notification features. > > **Desvantagens**: Cost slightly high. Huge corporations can bring cost down but they need a dev team. > > So far quite smooth. No complaints is a good thing meaning it is stable. :) ----- ### "extraordinary product" — 5.0/5 > **Giovanni** | *1 de fevereiro de 2024* | Serviços financeiros | Recommendation rating: 7.0/10 > > **Vantagens**: it's availlable in a lot of countries where we have our product. > > **Desvantagens**: very big company, sometimes it forgets about the customers ----- ### "Quite good with SMS marketing" — 5.0/5 > **Ahmad Idzuan** | *1 de dezembro de 2021* | Aparelhos médicos | Recommendation rating: 8.0/10 > > **Vantagens**: Infobip is a must have software for a SMS marketing campaign. It can handle thousand of contact list easily. > > **Desvantagens**: The cost is the main thing that we are very careful while using this software and i believe it is more suitable for medium or large organization. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/133339/infobip?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/133339/infobip) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data