---
description: Avaliações detalhadas do Bigin by Zoho CRM com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Bigin by Zoho CRM com produtos similares.
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title: Bigin by Zoho CRM - Avaliações, preços e classificações | GetApp Portugal 2026
---

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# Bigin by Zoho CRM

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> O Bigin é um software de gestão do relacionamento com o cliente centrado no pipeline, desenvolvido para ajudar pequenas empresas a gerenciar pipelines de vendas, agendar acompanhamentos e atualizar registros de clientes.
> 
> Verdict: Rated **4.7/5** by 744 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 744 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 4.5/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Zoho
- **Founded**: 1996

## Commercial Context

- **Preço inicial**: 7,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, búlgaro, checo, chinês, chinês tradicional, coreano, croata, dinamarquês, espanhol, francês, hebraico, hindi, húngaro, indonésio, inglês, italiano, japonês, neerlandês, polaco, português, russo, sueco, tailandês, turco, vietnamita, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- @menções
- API
- Acesso para Celular
- Acompanhamento de atividades
- Agendamento
- Agendamento automatizado
- Agendamento de compromissos
- Agendamento de tarefas
- Alertas/notificações
- Análise de tendências de vendas
- Aplicativo móvel
- Armazenamento de dados seguros
- Armazenamento de documentos
- Arrastar e soltar
- Assinatura eletrônica
- Automação de marketing
- Automação dos processos comerciais
- Ações ativadas por eventos
- Banco de dados de clientes
- Banco de dados de contatos

## Integrations (78 total)

- AccuCare
- Acefone
- Amazon Connect
- Amp Telecom
- Anura
- Avaya Cloud Office
- Calendly
- CloudConnect
- CloudTalk
- Constant Contact
- Contaque
- Eventbrite
- Exotel
- Gmail
- Google Ads

... and 63 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de CRM para Imobiliárias](https://www.getapp.pt/directory/767/real-estate-crm/software)

## Categorias relacionadas

- [Software CRM para Pequenas Empresas](https://www.getapp.pt/directory/4959/small-business-crm/software)
- [Sistemas CRM](https://www.getapp.pt/directory/230/crm/software)
- [Software CRM Online](https://www.getapp.pt/directory/232/online-crm/software)
- [Software CRM para Mac](https://www.getapp.pt/directory/2887/mac-crm/software)
- [Software de Gestão de Leads](https://www.getapp.pt/directory/339/lead-management/software)

## Alternativas

1. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18812 reviews)
2. [HubSpot CRM](https://www.getapp.pt/software/102533/hubspot-crm) — 4.5/5 (4491 reviews)
3. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (7003 reviews)
4. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3062 reviews)
5. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5860 reviews)

## Avaliações

### "Great Product" — 5.0/5

> **Dave** | *14 de julho de 2025* | Publicidade e marketing | Recommendation rating: 9.0/10
> 
> **Vantagens**: We absolutely adored the seamless ease of use and the incredibly straightforward installation process. Bigin by Zoho CRM truly shines for small companies, providing an intuitive interface that allowed our team to hit the ground running almost instantly. It felt tailor-made for our needs, simplifying our customer relationship management without overwhelming us with unnecessary complexities, making our daily operations remarkably smooth and efficient right from day one.
> 
> **Desvantagens**: Our experience was largely positive, but if we had to pinpoint an area for growth, it would be the desire for a few more integrated third-party app connections. Although it covers the essentials beautifully, expanding the ecosystem of direct integrations could further streamline workflows for specialized tools we use. This is a minor point, however, given its robust and easy-to-use native functionalities that serve our primary needs exceptionally well.
> 
> Our overall experience with Bigin by Zoho CRM has been nothing short of transformative for our small company. It seamlessly integrated into our daily workflow, proving to be an invaluable asset that significantly boosted our efficiency and client management capabilities. The combination of its remarkable ease of use, swift installation, and perfect scalability for a business our size makes it an absolute standout. It genuinely simplifies the complexities of CRM, allowing us to focus on building stronger customer relationships and growing our business with confidence and clarity.

-----

### "Simple, Effective, Sales Tool for SME's" — 4.0/5

> **Ibrahim** | *7 de abril de 2026* | Imobiliárias | Recommendation rating: 9.0/10
> 
> **Vantagens**: Price is great for SME's&#10;Sales Pipeline feature keeps it Simple&#10;Connects with Email \&amp; Messaging Apps
> 
> **Desvantagens**: I found it challenging to connect to the Telephony or maybe i dont know how.&#10;The UI can be more smooth
> 
> I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter.

-----

### "I really want to love it." — 3.0/5

> **Kathy** | *6 de junho de 2024* | Publicidade e marketing | Recommendation rating: 7.0/10
> 
> **Vantagens**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.
> 
> **Desvantagens**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. &#10;&#10;It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.
> 
> Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

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### "Good CRM Tool for SMEs" — 5.0/5

> **Pratheeksha** | *15 de junho de 2026* | Maquinário | Recommendation rating: 10.0/10
> 
> **Vantagens**: I have been using the trial version to track and monitor our RFQs. It has been a great experience. Its easy for Sales management team to view the RFQs that are in progress and can email the customer accordingly to follow up. Would definitely implement it for our regular usage.
> 
> **Desvantagens**: As this is a CRM tool, there is no Gantt chart provision and there are few custom field which are non editable

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### "Proper CRM without Overhead Costs" — 5.0/5

> **Tate** | *28 de abril de 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Vantagens**: Bigin delivers everything a small business needs from a CRM at a fraction of the cost of the big players. It's intuitive, quick to set up, and the team was up and running in no time.
> 
> **Desvantagens**: Some of the more advanced features you'd find in enterprise CRMs aren't there, but honestly that's the tradeoff for the price. For what we need, it more than delivers.
> 
> We needed a proper CRM without the overhead costs that come with most platforms. Bigin lets us stay organized, manage our pipeline, and keep the team aligned — all without breaking the budget. For cost-conscious small businesses, it's hard to beat.

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