Resumo do SolarWinds N-central

O que é o SolarWinds N-central?

SolarWinds N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats. The automation manager lets users simplify patching, standardize onboarding processes for new clients, and streamline billing and ticketing operations using a drag-and-drop interface, ensuring increased efficiency.

Key features of SolarWinds N-central include network topology mapping, remote monitoring, patch management, asset tracking, backup management, remote access, compliance tracking, behavioral analytics, and device management. Powered by Bitdefender, the built-in antivirus and web protection solution allows teams to automatically conduct forensic analysis and respond to threats autonomously.

The security manager in SolarWinds N-central offers proactive notifications, web content filtering, firewall, profiles and application control, competitive uninstall, and rule-based scans. The mobile manager includes device profiles, onboarding, a device locator, system management, and remote device wipe, allowing users to improve security for tablets and smartphones.

Collaboration with Microsoft has enabled SolarWinds N-central to provide comprehensive device management with a unified view of client devices on a single platform. NetPath lets businesses access node or hop information and gain visibility into the infrastructure and performance of their networks.

Resumo do SolarWinds N-central

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Contact SolarWinds MSP directly for pricing information.


Recursos do SolarWinds N-central

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Austrália, Alemanha, Brasil, México
Idiomas
Inglês, Francês, Alemão, Italiano, Português, Espanhol

Mídias

SolarWinds N-central device details view
SolarWinds N-central more device details
SolarWinds N-central active issues view
SolarWinds N-central - Vídeo Captura de tela do SolarWinds N-central: SolarWinds N-central device details view Captura de tela do SolarWinds N-central: SolarWinds N-central more device details Captura de tela do SolarWinds N-central: SolarWinds N-central active issues view

SolarWinds N-central - Avaliações

SolarWinds N-central - Avaliações

Classificação geral
3,8
/
5
Excelente
12

Muito bom
12

Regular
4

Ruim
2

Péssimo
3

Relação qualidade/preço
3,4
Recursos
4
Praticidade
3,4
Suporte ao cliente
3
73% dos usuários recomendam este app
Devon F.

IT engineer review

Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment


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Avaliador Verificado

It works well most of the time, however...

SolarWinds is turning into a VERY large company. This is great as they get the cash flow to perform R&D and bring some interesting products and tools to the table, HOWEVER, this means they are reaching the point where one hand is not talking to another, products are becoming "designed by committee" and other issues that can be resolved with improved internal communication.


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Phillip H.

Covid-19 - reduction of services applied after 5 years during a pandemic.

Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.


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George A.

N-central is very useful for managing a large amount of Customer PCs

For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.


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Avaliador Verificado

Good Product

Overall I would recommend the product as it has been very beneficial for our company. To get the full use of the product, you'll need to dedicate a resource to managing the platform so that they can learn the various ins/outs of the product.


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Devon F.
Setor: Construção
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

IT engineer review

Usado Diariamente durante 6 a 12 meses
Avaliado em 12/10/2018
Fonte da avaliação: Capterra

Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment

Vantagens

Great control of an entire network. easy RDP tools and detailed stats. Great customised reports.big fan of the product as a whole and many functions to use within an IT industry

Desvantagens

difficult to implement at first. the support is good but i would like a more interactive support like calling in as the IM is abit tedious. the patch management needs to be simplified abit more. license compliance report is extremely confusing. Just an overall easier UI. Would be nice if you could integrate live graph monitoring to drill down into devices and IPs over a firewall etc. essentially you do have the NPM but that needs to be intergrated in nCentral then i would procure it. thus we can have a monitoring team and throw it on the screen. right now the alerts from SNMP is great but is difficult to drill into and shut down rogue devices etc

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Serviços e tecnologia da informação
Porte da empresa: 13-50 funcionários
Traduzido para o Português
Traduzido para o Português

It works well most of the time, however...

Usado Diariamente durante Mais de dois anos
Avaliado em 25/01/2019
Fonte da avaliação: Capterra

SolarWinds is turning into a VERY large company. This is great as they get the cash flow to perform R&D and bring some interesting products and tools to the table, HOWEVER, this means they are reaching the point where one hand is not talking to another, products are becoming "designed by committee" and other issues that can be resolved with improved internal communication.

Vantagens

Working for an MSP this is a very feature-rich product for remote control, remote monitoring, deploying and monitoring Anti-Virus, and some backup features (However I DO NOT recommenced the ArcServe-based product.)

Desvantagens

-Support has been very hit or miss and lately they have fallen into the "Miss" category
-We had an issue where monitored services of a device were disappearing. After opening a ticket with SolarWinds support they informed me that the software cannot properly track how/why these services were disappearing from devices. This lead to at least 2 events where monitored hard drives were not longer being monitored, we were not made aware of it, the drives filled up, and services crashed
-Product names keep being changed and we are not immediately made aware of it.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Phillip H.
Setor: Segurança de rede e informática
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Covid-19 - reduction of services applied after 5 years during a pandemic.

Usado Diariamente durante Mais de dois anos
Avaliado em 10/04/2020
Fonte da avaliação: Capterra

Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.

Vantagens

Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!

Desvantagens

The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.

Traduzido para o Português

Resposta do SolarWinds MSP

Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require.

We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020
https://www.solarwindsmsp.com/products/take-control/trial

You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources

Be well. - Shelley O'Brien, N-central PMM

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

George A.
Setor: Serviços e tecnologia da informação
Porte da empresa: 13-50 funcionários
Traduzido para o Português
Traduzido para o Português

N-central is very useful for managing a large amount of Customer PCs

Usado Diariamente durante Mais de dois anos
Avaliado em 11/06/2019
Fonte da avaliação: Capterra

For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.

Vantagens

N-central makes it easy to deploy a "probe" to one server on a domain and then with the correct credintials deploy the client to all of the rest of the domain connected PCs automatically(scary virus like automatically).

Desvantagens

I hate that every time I get all of the patches approved and working in the n-central patch management it seems i come back a week-month later and they have made an update that breaks the patch management and i am getting warnings that patches are not installing. If the patch management had default patch all / patch important things only profiles that worked 100% of the time i would be very satisfied with N-Central.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Avaliador Verificado
Setor: Serviços e tecnologia da informação
Porte da empresa: 13-50 funcionários
Traduzido para o Português
Traduzido para o Português

Good Product

Usado Diariamente durante Mais de dois anos
Avaliado em 21/05/2019
Fonte da avaliação: Capterra

Overall I would recommend the product as it has been very beneficial for our company. To get the full use of the product, you'll need to dedicate a resource to managing the platform so that they can learn the various ins/outs of the product.

Vantagens

It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.

Desvantagens

Support is frustrating to deal with at the initial levels. If you can get past the L1 technicians in your support case, it is usually pretty good but it will take some work to get the case escalated.

Product development is pretty slow as it often takes several releases that are 'coming' to make it into the product. And then the first iteration of the new feature usually isn't fully developed and will take another release or two to be fully functional.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Recomendação do usuário
7,7/10
Baseado em 33 usuários
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Preço do SolarWinds N-central

Preço do SolarWinds N-central

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Contact SolarWinds MSP directly for pricing information.

Contact SolarWinds MSP directly for pricing information.

Relação qualidade/preço
3,4/5
Baseado em 33 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do SolarWinds N-central

Recursos do SolarWinds N-central

API
Acompanhamento de atividades
Alertas/transferência
Auditoria
Controle do acesso
Dados em tempo real
Ferramentas de colaboração
Função de busca
Gestão de conformidade
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Monitoramento em tempo real
Notificações automáticas
Painel de atividades
Permissões por função
Relatórios e estatística
Visualização de dados
Recursos
4/5
Baseado em 33 usuários
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Categorias

Mais informações sobre SolarWinds N-central

Mais informações sobre SolarWinds N-central

Principais recursos do SolarWinds N-central

  • Alerts
  • Anti Virus
  • Baseline Manager
  • Billing & Invoicing
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Credential Management
  • Customer Database
  • Dashboard
  • Email Monitoring
  • Event Logs
  • History Tracking
  • IP Address Monitoring
  • Incident Management
  • Inventory Management
  • Issue Management
  • Maintenance Scheduling
  • Patch Management
  • Problem Management
  • Procurement Management
  • Release Management
  • Remote Access
  • SLA Management
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Software Inventory
  • Supplier Management
  • Uptime Monitoring
  • User Activity Monitoring
  • Web Threat Management
  • Web Traffic Reporting

Vantagens

• Powerful and secure platform featuring advanced patch management, top tier AV, and backup management with one-click deployment.
• Fast, reliable remote control.
• Easy, customizable automation.
• 24x7 support with free business growth coaching.

Perguntas frequentes sobre o SolarWinds N-central

Perguntas frequentes sobre o SolarWinds N-central

Abaixo estão algumas perguntas frequentes sobre o SolarWinds N-central.

P: Que tipo de planos o SolarWinds N-central oferece?

O SolarWinds N-central oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Disponível

Contact SolarWinds MSP directly for pricing information.

P: Quais são os principais recursos do SolarWinds N-central?

O SolarWinds N-central oferece os seguintes recursos:

  • Alerts
  • Anti Virus
  • Baseline Manager
  • Billing & Invoicing
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Credential Management
  • Customer Database
  • Dashboard
  • Email Monitoring
  • Event Logs
  • History Tracking
  • IP Address Monitoring
  • Incident Management
  • Inventory Management
  • Issue Management
  • Maintenance Scheduling
  • Patch Management
  • Problem Management
  • Procurement Management
  • Release Management
  • Remote Access
  • SLA Management
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Software Inventory
  • Supplier Management
  • Uptime Monitoring
  • User Activity Monitoring
  • Web Threat Management
  • Web Traffic Reporting

P: Quem costuma usar o SolarWinds N-central?

Os clientes habituais do SolarWinds N-central são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o SolarWinds N-central está?

O SolarWinds N-central está nos seguintes idiomas:

Inglês, Francês, Alemão, Italiano, Português, Espanhol

P: Que tipo de planos o SolarWinds N-central oferece?

O SolarWinds N-central tem os seguintes planos de preços:

Assinatura

P: O SolarWinds N-central é compatível com disponíveis móveis?

O SolarWinds N-central é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O SolarWinds N-central se integra com quais outros aplicativos?

O SolarWinds N-central se integra com os seguintes aplicativos:

Microsoft 365

P: Que nível de suporte o SolarWinds N-central oferece?

O SolarWinds N-central oferece as seguintes opções de suporte:

Suporte por telefone, FAQs, Base de conhecimento, Suporte online