HelmBot

Cloud-based business management software for service centers

4,9 /5 (60 avaliações) Escreva uma avaliação!

Resumo do HelmBot

O que é o HelmBot?

HelmBot is a cloud-based software designed to help businesses manage various administrative processes, such as appointment scheduling, memberships, marketing automation, project management, and point-of-sale (POS) operations. Supervisors can store customer information in the database, design referral programs with personalized discount codes, and enable clients to share their service credits with limited users.

HelmBot provides a booking calendar, which allows managers to view upcoming reservations, quickly access clients’ history or current membership status, and color-code specific slots according to requirements. Administrators can create recurring tasks, assign them to multiple employees, sort projects based on due dates or levels of priority, and enable colleagues to add comments under tasks. Supervisors can also configure user access permissions and send private messages to multiple recipients, with the aim of improving collaboration across internal teams.

HelmBot facilitates integration with various third-party applications, including Google Analytics, MailChimp, and Facebook. Businesses can manage waitlist entries and automatically notify customers about open slots or cancelled appointments. Other features include recurring billing, messaging, inventory replenishment, customizable reporting, and waiver management.

Resumo do HelmBot

Preços

A partir de
US$ 95,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

HelmBot offers a free trial, after which the software is available across two pricing plans, as outlined below:
2 Service Rooms: $95 per month
Unlimited Service Rooms: $275 per month


Recursos do HelmBot

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Austrália
Idiomas
Inglês

Mídias

HelmBot task generation
HelmBot discount management
HelmBot shift schedule
Captura de tela do HelmBot: HelmBot task generation Captura de tela do HelmBot: HelmBot discount management Captura de tela do HelmBot: HelmBot shift schedule

HelmBot - Avaliações

HelmBot - Avaliações

Classificação geral
4,9
/
5
Excelente
54

Muito bom
6

Regular
0

Ruim
0

Péssimo
0

Relação qualidade/preço
4,9
Recursos
4,9
Praticidade
4,8
Suporte ao cliente
5
100% dos usuários recomendam este app
Brad D.

Save Time, Money, and Headaches

It is my one-stop shop and has led to great efficiencies with our wellness centre. I can't recommend Helmbot and the team around it enough.


Traduzir com Google
Hailey K.

Best customer service on the planet

Great. I use the helmbot to send gift cards and my employees use it to clock in and out. It’s a useful tool.


Traduzir com Google
Wade G.

Great software

Highly recommended


Traduzir com Google
Laura F.

Helm navigates booking success

Customer service is stellar with Float Helm, their team responds quickly regardless if it’s a question, comment or needing help.
From day 1 they took their time to ensure we were comfortable with learning the system, offering 1 on 1 live training and their features from booking to classes, gift cards and practitioners are all highly functional and easy to use.


Traduzir com Google
Geoff L.

One of the only ERP systems that doesn't suck


Traduzir com Google
Brad D.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Save Time, Money, and Headaches

Usado Diariamente durante Mais de dois anos
Avaliado em 26/09/2020
Fonte da avaliação: Capterra

It is my one-stop shop and has led to great efficiencies with our wellness centre. I can't recommend Helmbot and the team around it enough.

Vantagens

My background is in electronic health record software for cancer clinics and integration with existing hospital systems so I have seen dozens of products over the years. All come with pros and cons for their specific niche market. From the business side of things they often require staff to touch 2-3 pieces of software on any given day leading to training issues, upgrade testing bottlenecks and worst of all inconsistency of care for patients/clients. The fact that Helmbot contains all the features you could want to run your clinic, health / wellness centre, without a bunch of one-off features built for specific customers is refreshing. All the features integrate together to give it its power. A robust appointment scheduler that is integrated into an online portal for customers to self-schedule, an instant messaging tool for internal communications, ample notepads to keep detailed accounts of every interaction, a POS, customer appointment notifications, inventory and order tracking, staff shift scheduling, a group logbook, resource management, task generators to make sure everything is done on time, and so much more. Upgrades are also seamless as the software is all cloud based and updates are rolled out regularly. Even contacting and communicating with customer support is built right into the platform. The time savings on training staff on 1 system instead of 3 or 4 is worth the price of admission alone.

Desvantagens

Integration with third-party apps or other CRM or EHRs is limited however the team is constantly assessing and adding new features as demand dictates.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Hailey K.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Best customer service on the planet

Usado Diariamente durante Mais de dois anos
Avaliado em 13/08/2020
Fonte da avaliação: Capterra

Great. I use the helmbot to send gift cards and my employees use it to clock in and out. It’s a useful tool.

Vantagens

This software does prettty much everything. From scheduling appointments, to setting up an online store, internal staff scheduling, recording testing levels, providing customer reports, and being full of any feature you could possibly want—floathelm’s got it covered.
The BEST part of this software is the customer support team. Any question, feature idea or problem I encounter is ALWAYS answered, solved or investigated within hours. No long wait times, no hassle, no problem. If something comes up that their team can’t handle, they are proactive in getting the message to the right people who can help solve the problem. Further, they offer over the phone help if ever needed, with no long wait times or frustration. Special shout out to [SENSITIVE CONTENT HIDDEN], who have helped me navigate many many many MANY questions or confusions and always offer helpful tips and feedback into how I can use the software to the best of its ability.

Desvantagens

I wish there was an app. An app would make floathelm even better for customers and admins alike.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Wade G.
Setor: Ócio, viagens e turismo
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Great software

Usado Diariamente durante Mais de dois anos
Avaliado em 25/08/2020
Fonte da avaliação: Capterra

Highly recommended

Vantagens

The ease of use and detailed reports are amazing. The fact that it integrates easily into my website is awesome

Desvantagens

The use over devices like smart phones can be cumbersome.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Laura F.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Helm navigates booking success

Usado Diariamente durante Mais de um ano
Avaliado em 12/08/2020
Fonte da avaliação: Capterra

Customer service is stellar with Float Helm, their team responds quickly regardless if it’s a question, comment or needing help.
From day 1 they took their time to ensure we were comfortable with learning the system, offering 1 on 1 live training and their features from booking to classes, gift cards and practitioners are all highly functional and easy to use.

Vantagens

Booking for multiple services and practitioners is easy and so customizable with Helm. After using other booking system I highly recommend Float Helm!

Desvantagens

We transferred 2yrs worth of client booking from Mindbody and lost some client notes but we opted for that feature. Helm makes it easy to do a cohesive integration

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Geoff L.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

One of the only ERP systems that doesn't suck

Usado Diariamente durante Mais de um ano
Avaliado em 13/08/2020
Fonte da avaliação: Capterra

Vantagens

It is easy to use from both a customer and business point of view. Setup and integration is easy, it is niche to float centres which makes it perfect if you are a float centre. Having worked in other companies with other ERP systems like Oracle and Netsuite, I can say with full certainty this is by far way better than those software systems simply because it doesn't have all the back-end issues those systems have, which are not tailored to any specific industry, and because of it's one-size-fits all approach is horrible for adapting to your business. If you are a float center, Floathelm fits perfectly in, and the customizations for adapting to your specific needs as a float center are so much tighter and easier to implement. Customer service is very helpful and quick, and I'm not waiting on back and forth emails between developers to maybe partially fix something a week later down the road.

Desvantagens

If you are not a float center, then this probably isn't for you.

Traduzido para o Português

Resposta do HelmBot

Thanks so much for the review Geoff, and the kind words! Just so you know, since you joined we've added support for many other modalities like massage, yoga, acupuncture, salon services... even escape rooms!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,8/10
Baseado em 60 usuários
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Preço do HelmBot

Preço do HelmBot

A partir de
US$ 95,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

HelmBot offers a free trial, after which the software is available across two pricing plans, as outlined below:
2 Service Rooms: $95 per month
Unlimited Service Rooms: $275 per month

HelmBot offers a free trial, after which the software is available across two pricing plans, as outlined below:
2 Service Rooms: $95 per month
Unlimited Service Rooms: $275 per month

Relação qualidade/preço
4,9/5
Baseado em 60 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do HelmBot

Recursos do HelmBot

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,9/5
Baseado em 60 usuários
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Categorias

Mais informações sobre HelmBot

Mais informações sobre HelmBot

Principais recursos do HelmBot

  • ACH Payment Processing
  • Automated Scheduling
  • Barcode Scanning
  • Collaboration Tools
  • Customizable Branding
  • Data Security
  • Discount Management
  • Employee Management
  • Group Scheduling
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online payment processing
  • POS Integration
  • Recurring Billing
  • Returns Management
  • Sales Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • eCommerce Integration

Perguntas frequentes sobre o HelmBot

Perguntas frequentes sobre o HelmBot

Abaixo estão algumas perguntas frequentes sobre o HelmBot.

P: Que tipo de planos o HelmBot oferece?

O HelmBot oferece os seguintes planos de pagamento:

A partir de: US$ 95,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

HelmBot offers a free trial, after which the software is available across two pricing plans, as outlined below: 2 Service Rooms: $95 per month Unlimited Service Rooms: $275 per month

P: Quais são os principais recursos do HelmBot?

O HelmBot oferece os seguintes recursos:

  • ACH Payment Processing
  • Automated Scheduling
  • Barcode Scanning
  • Collaboration Tools
  • Customizable Branding
  • Data Security
  • Discount Management
  • Employee Management
  • Group Scheduling
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online payment processing
  • POS Integration
  • Recurring Billing
  • Returns Management
  • Sales Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • eCommerce Integration

P: Quem costuma usar o HelmBot?

Os clientes habituais do HelmBot são:

Pequenas empresas, Empresas de médio porte

P: Em que idioma o HelmBot está?

O HelmBot está nos seguintes idiomas:

Inglês

P: Que tipo de planos o HelmBot oferece?

O HelmBot tem os seguintes planos de preços:

Assinatura

P: O HelmBot é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o HelmBot.

P: O HelmBot se integra com quais outros aplicativos?

O HelmBot se integra com os seguintes aplicativos:

Facebook, Google Analytics, Mailchimp

P: Que nível de suporte o HelmBot oferece?

O HelmBot oferece as seguintes opções de suporte:

Suporte online