Sobre o Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Principais benefícios do Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Dispositivos

Porte da empresa

P M G

Imagens

Boulevard managing appointments
Boulevard booking confirmation
Boulevard booking view
Boulevard client profile
Boulevard front desk portal
Ver mais 6
Boulevard - Vídeo
Captura de tela do Boulevard: Boulevard managing appointments Captura de tela do Boulevard: Boulevard booking confirmation Captura de tela do Boulevard: Boulevard booking view Captura de tela do Boulevard: Boulevard client profile Captura de tela do Boulevard: Boulevard front desk portal

Recursos

Total de recursos do Boulevard: 66

  • API
  • Acesso para Celular
  • Agendamento
  • Agendamento automatizado
  • Agendamento de compromissos
  • Agendamento de grupo
  • Agendamento de recursos
  • Agendamento de tarefas
  • Agendamento em tempo real
  • Alertas/notificações
  • Assinatura digital
  • Assinatura eletrônica
  • Banco de dados de clientes
  • Classificações/avaliações
  • Compromissos recorrentes
  • Confirmação/lembretes
  • Contas de clientes
  • Controles/permissões de acesso
  • Cronograma de instalações
  • Geração de relatórios administrativos
  • Gerenciamento de comentários
  • Gerenciamento de usuários
  • Gestão de calendários
  • Gestão de clientes
  • Gestão de comissões
  • Gestão de compromissos
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de preços e margens
  • Gestão de recibos
  • Gestão de reservas
  • Gestão de reservas
  • Gestão de vales-presente
  • Histórico de transações
  • Imagem de marca personalizável
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Lembretes
  • Marcação
  • Marketing por e-mail
  • Monitoramento de transações
  • Múltiplas contas de usuário
  • Notificações em tempo real
  • PDV para varejo
  • Pagamentos online
  • Painel de atividades
  • Para spas e salões de beleza
  • Perfis de clientes
  • Perfis de clientes
  • Pesquisas do cliente
  • Planejamento de pessoal
  • Ponto de vendas (PDV)
  • Portal de autoatendimento
  • Processamento de cartões de crédito
  • Processamento de pagamentos
  • Programa de fidelidade
  • Relatórios e estatística
  • Relatórios personalizáveis
  • Reservas de quartos
  • Reservas online
  • Segmentação de clientes
  • Sincronização de calendários
  • Várias localizações

Alternativas

Vagaro

4,7
#1 alternativa ao Boulevard
O Vagaro é uma solução baseada na Internet para os proprietários de salões e academias de ginástica promoverem seus...

WellnessLiving

4,4
#2 alternativa ao Boulevard
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

MyTime

4,7
#3 alternativa ao Boulevard
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location...

FlexBooker

4,9
#4 alternativa ao Boulevard
The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes...

Avaliações

Classificação geral

4,6 /5
(135)
Relação qualidade/preço
4,5/5
Recursos
4,3/5
Praticidade
4,6/5
Suporte ao cliente
4,7/5

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Exibindo 5 avaliações de 135
Chris A.
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Top-tier salon management solution that continues to improve

Avaliado em 12/11/2020

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running...

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Vantagens

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Desvantagens

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Alicia M.
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Boulevard is Awesome

Avaliado em 19/12/2020

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I...

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I switched sooner!

Vantagens

Is it so easy to check clients out! It is so easy for people to schedule online. We switched from Mindbody, and for our massage therapy studio, it is so much more intuitive and easy to take payments without mistakes. Scheduling calendar is easy to use. The Messaging system is so amazing. We text our clients all of the time now and all conversations show under their profile! Online booking is super easy for Clients and guarantees Credit Cards captured to prevent no shows. One of the biggest things I love is customer support. I have a dedicated partner manager, [SENSITIVE CONTENT HIDDEN] that I can contact. She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot. I love that you can book an appt while staying on our website, and the page never has to refresh for online booking and each step of the payment window.

Desvantagens

Not being able to purchase services online or in the app, the app needs more functionality for sure. They have a bunch of new features they are working on that will be rolled out soon, however. They also need better payroll reporting features for paying other than commission. They are also bringing out better online booking smart booking to limit gaps, so that is something I am excited to use in January.

Tom F.
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Payment and sales reporting does not meet expectations

Avaliado em 05/01/2021

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions...

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.

Vantagens

Online booking and scheduling appointments

Desvantagens

The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.

Elyse B.
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Happy we made the switch to Boulevard

Avaliado em 18/12/2020

Overall I am happy with Boulevard. Again, I was told some things upon signing up that were untrue,...

Overall I am happy with Boulevard. Again, I was told some things upon signing up that were untrue, so that did make a bad first impression. However, [SENSITIVE CONTENT HIDDEN] saved the day as best she could. I am still waiting for hopefully new features in the program to make it easier as a business owner to use, as well as easier for clients and my receptionists to make less errors booking.

Vantagens

Boulevard is very user friendly. We used to have Mindbody software and are very happy we made the switch. The onboarding process was a little rocky, as there was some misinformation given to me, however, [SENSITIVE CONTENT HIDDEN] was very helpful and attentive helping me figure everything out.

The consumer online booking looks sleek and is easy to use.

Desvantagens

There seems to still be some kinks with online booking, I wish it smart booked better. It also is easy to book a staff member a service they don't perform. The sales reports include tax & tip, I wish there was a way to see our true sales without having to get out a calculator and do it myself. I also was told Mailchimp was included in the high monthly price, however, I have to pay almost $200 more a month for Mailchimp on top of the Boulevard price.

Katie D.
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Katie

Avaliado em 18/12/2020

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is...

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick. I love all the how to guides. Also, [SENSITIVE CONTENT HIDDEN], our managing partner has been amazing, always quick to respond and goes above and beyond with helping us.

Vantagens

I love how easily it sends comfirmations and takes care of the busy work we usually need to hire staff to complete, like pulling reports, custom timing for clients, and easy for clients to use for online booking

Desvantagens

It's more small things that I'd like to see updated: for example when I save changes to services or products that I'm editing the page only lets you do one service then it auto refreshes to the top of the page, instead of saving and letting me continue where I'm at. That means I have to scroll all the way down to find the section, remember the next service that I have to edit, it's time consuming and for larger salons who have lots of employees with unique booking needs its not quite as fluid as I'd like. I'd also like to work off of more than one tab, so I can be checking clients in while also pulling reports. I'd love to be able to have a tab for each location open for easy booking during busy seasons like the holidays when we are searching for any open appt and comparing options for clients between all the locations. I'd also like to do more filtering for client emails. As of now I don't see a way to email upcoming appts for selected dates, which would be helpful as covid continues and brings us many updates we need to send to just upcoming appts, not all clients and not just clients who have had an appt with us before. Also woul dlove if the app view of the calendar was more zoomed out so you can get a better idea of whats happening for the whole day, now you have to scroll quite a bit and its confusing visually.

Exibindo 5 avaliações de 135 Leia todas as avaliações

Perguntas frequentes sobre o Boulevard

Abaixo estão algumas perguntas frequentes sobre o Boulevard.

O Boulevard oferece os seguintes planos de pagamento:

  • A partir de: US$ 175,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Disponível

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

Não temos informações sobre os recursos do Boulevard.

Os clientes habituais do Boulevard são:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Não temos informações sobre os idiomas do Boulevard.

O Boulevard é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Boulevard se integra com os seguintes aplicativos:

Mailchimp

O Boulevard oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, 24 horas por dia (representante ao vivo), Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Boulevard.