Boulevard

Business management software for salons and spas

4,6 /5 (135 avaliações) Escreva uma avaliação!

Resumo do Boulevard

O que é o Boulevard?

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Resumo do Boulevard

Preços

A partir de
US$ 175,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Boulevard is available across three pricing models, details of which are outlined below:
Essentials - $175/month
Premier - $325/month
Enterprise - Contact Boulevard for pricing details.


Recursos do Boulevard

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

Boulevard managing appointments
Boulevard booking confirmation
Boulevard booking view
Boulevard client profile
Boulevard front desk portal
Boulevard - Vídeo Captura de tela do Boulevard: Boulevard managing appointments Captura de tela do Boulevard: Boulevard booking confirmation Captura de tela do Boulevard: Boulevard booking view Captura de tela do Boulevard: Boulevard client profile Captura de tela do Boulevard: Boulevard front desk portal

Boulevard - Avaliações

Boulevard - Avaliações

Classificação geral
4,6
/
5
Excelente
98

Muito bom
25

Regular
10

Ruim
0

Péssimo
2

Relação qualidade/preço
4,5
Recursos
4,3
Praticidade
4,6
Suporte ao cliente
4,7
91% dos usuários recomendam este app
Chris A.

Top-tier salon management solution that continues to improve

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!


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Alicia M.

Boulevard is Awesome

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I switched sooner!


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Tom F.

Payment and sales reporting does not meet expectations

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.


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Katie D.

Katie

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick. I love all the how to guides. Also, [SENSITIVE CONTENT HIDDEN], our managing partner has been amazing, always quick to respond and goes above and beyond with helping us.


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Avaliador Verificado

Best POS Software!

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!


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Chris A.
Setor: Serviços ao consumidor
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Top-tier salon management solution that continues to improve

Usado Diariamente durante Mais de um ano
Avaliado em 12/11/2020
Fonte da avaliação: Capterra

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Vantagens

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Desvantagens

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Alicia M.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Boulevard is Awesome

Usado Diariamente durante 1 a 5 meses
Avaliado em 19/12/2020
Fonte da avaliação: Capterra

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I switched sooner!

Vantagens

Is it so easy to check clients out! It is so easy for people to schedule online. We switched from Mindbody, and for our massage therapy studio, it is so much more intuitive and easy to take payments without mistakes. Scheduling calendar is easy to use. The Messaging system is so amazing. We text our clients all of the time now and all conversations show under their profile! Online booking is super easy for Clients and guarantees Credit Cards captured to prevent no shows. One of the biggest things I love is customer support. I have a dedicated partner manager, [SENSITIVE CONTENT HIDDEN] that I can contact. She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot. I love that you can book an appt while staying on our website, and the page never has to refresh for online booking and each step of the payment window.

Desvantagens

Not being able to purchase services online or in the app, the app needs more functionality for sure. They have a bunch of new features they are working on that will be rolled out soon, however. They also need better payroll reporting features for paying other than commission. They are also bringing out better online booking smart booking to limit gaps, so that is something I am excited to use in January.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Tom F.
Setor: Serviços ao consumidor
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Payment and sales reporting does not meet expectations

Usado Diariamente durante 1 a 5 meses
Avaliado em 05/01/2021
Fonte da avaliação: Capterra

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.

Vantagens

Online booking and scheduling appointments

Desvantagens

The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 4.0/10

Katie D.
Setor: Varejistas
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Katie

Usado Diariamente durante 6 a 12 meses
Avaliado em 18/12/2020
Fonte da avaliação: Capterra

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick. I love all the how to guides. Also, [SENSITIVE CONTENT HIDDEN], our managing partner has been amazing, always quick to respond and goes above and beyond with helping us.

Vantagens

I love how easily it sends comfirmations and takes care of the busy work we usually need to hire staff to complete, like pulling reports, custom timing for clients, and easy for clients to use for online booking

Desvantagens

It's more small things that I'd like to see updated: for example when I save changes to services or products that I'm editing the page only lets you do one service then it auto refreshes to the top of the page, instead of saving and letting me continue where I'm at. That means I have to scroll all the way down to find the section, remember the next service that I have to edit, it's time consuming and for larger salons who have lots of employees with unique booking needs its not quite as fluid as I'd like. I'd also like to work off of more than one tab, so I can be checking clients in while also pulling reports. I'd love to be able to have a tab for each location open for easy booking during busy seasons like the holidays when we are searching for any open appt and comparing options for clients between all the locations. I'd also like to do more filtering for client emails. As of now I don't see a way to email upcoming appts for selected dates, which would be helpful as covid continues and brings us many updates we need to send to just upcoming appts, not all clients and not just clients who have had an appt with us before. Also woul dlove if the app view of the calendar was more zoomed out so you can get a better idea of whats happening for the whole day, now you have to scroll quite a bit and its confusing visually.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Avaliador Verificado
Setor: Serviços ao consumidor
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Best POS Software!

Usado Diariamente durante Mais de um ano
Avaliado em 19/11/2020
Fonte da avaliação: Capterra

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!

Vantagens

Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I

Desvantagens

Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,7/10
Baseado em 135 usuários
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Preço do Boulevard

Preço do Boulevard

A partir de
US$ 175,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Boulevard is available across three pricing models, details of which are outlined below:
Essentials - $175/month
Premier - $325/month
Enterprise - Contact Boulevard for pricing details.

Boulevard is available across three pricing models, details of which are outlined below:
Essentials - $175/month
Premier - $325/month
Enterprise - Contact Boulevard for pricing details.

Relação qualidade/preço
4,5/5
Baseado em 135 usuários
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Recursos do Boulevard

Recursos do Boulevard

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Pagamentos eletrônicos
Painel de atividades
Processamento de pedidos
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Várias localizações
Recursos
4,3/5
Baseado em 135 usuários
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Categorias

Mais informações sobre Boulevard

Mais informações sobre Boulevard

Principais recursos do Boulevard

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Client Management
  • Commission Management
  • Customizable Branding
  • Discount Management
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Mobile Access
  • Multi-Location
  • Returns Management
  • eCommerce Integration

Vantagens

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Perguntas frequentes sobre o Boulevard

Perguntas frequentes sobre o Boulevard

Abaixo estão algumas perguntas frequentes sobre o Boulevard.

P: Que tipo de planos o Boulevard oferece?

O Boulevard oferece os seguintes planos de pagamento:

A partir de: US$ 175,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

P: Quais são os principais recursos do Boulevard?

O Boulevard oferece os seguintes recursos:

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Client Management
  • Commission Management
  • Customizable Branding
  • Discount Management
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Mobile Access
  • Multi-Location
  • Returns Management
  • eCommerce Integration

P: Quem costuma usar o Boulevard?

Os clientes habituais do Boulevard são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o Boulevard está?

O Boulevard está nos seguintes idiomas:

Inglês

P: O Boulevard é compatível com disponíveis móveis?

O Boulevard é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Boulevard se integra com quais outros aplicativos?

O Boulevard se integra com os seguintes aplicativos:

Mailchimp

P: Que nível de suporte o Boulevard oferece?

O Boulevard oferece as seguintes opções de suporte:

Suporte online, FAQs