Sobre o Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Preços a partir de:

175,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Boulevard

Principais benefícios do Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos

Idiomas

inglês

Preços a partir de:

175,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Boulevard

Imagens

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Recursos

Total de recursos do Boulevard: 78

  • API
  • Acesso para Celular
  • Agendamento
  • Agendamento automatizado
  • Agendamento de compromissos
  • Agendamento de grupo
  • Agendamento de recursos
  • Agendamento de tarefas
  • Agendamento em tempo real
  • Alertas/notificações
  • Análise de tendências de vendas
  • Arrastar e soltar
  • Assinatura eletrônica
  • Banco de dados de clientes
  • Banco de dados do cliente
  • Compromissos recorrentes
  • Confirmação/lembretes
  • Contas de clientes
  • Controles/permissões de acesso
  • Cronograma de instalações
  • Formulários personalizáveis
  • Gerenciamento de comentários
  • Gerenciamento de e-mails
  • Gerenciamento de faturas
  • Gerenciamento de pedidos de compra
  • Gestão de calendários
  • Gestão de clientes
  • Gestão de comissões
  • Gestão de compromissos
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de funcionários
  • Gestão de impostos de vendas
  • Gestão de itens
  • Gestão de pedidos
  • Gestão de recibos
  • Gestão de reservas
  • Gestão de reservas
  • Gestão de transações
  • Gestão de vales-presente
  • Histórico de transações
  • Histórico do cliente
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Indicadores de desempenho
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Lembretes
  • Lembretes por e-mail
  • Marketing por e-mail
  • Mensagens de SMS
  • Notificações em tempo real
  • PDV para varejo
  • Pagamentos eletrônicos
  • Pagamentos online
  • Painel de atividades
  • Para barbearias
  • Para spas e salões de beleza
  • Perfis de clientes
  • Pesquisas do cliente
  • Planejamento de pessoal
  • Ponto de vendas (PDV)
  • Portal de autoatendimento
  • Processamento de cartões de crédito
  • Processamento de pagamentos
  • Programa de fidelidade
  • Rastreamento de estoque
  • Relatórios de vendas
  • Relatórios e estatística
  • Relatórios personalizáveis
  • Reservas de quartos
  • Reservas online
  • Sincronização de calendários
  • Várias localizações

Alternativas

Vagaro

4,7
#1 alternativa ao Boulevard
O Vagaro é uma solução baseada na Internet para os proprietários de salões e academias de ginástica promoverem seus...

Mindbody

4,0
#2 alternativa ao Boulevard
O Mindbody oferece software para gestão de empresas de spas, salões, academias, profissionais de bem-estar e outras...

Booker

4,1
#3 alternativa ao Boulevard
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...

Phorest

4,8
#4 alternativa ao Boulevard
In addition to helping salons to effortlessly manage stock, staff and sales, Phorest Salon Software gives users the...

Avaliações

Classificação geral

4,5 /5
(194)
Relação qualidade/preço
4,4/5
Recursos
4,2/5
Praticidade
4,5/5
Suporte ao cliente
4,6/5

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Exibindo 5 avaliações de 194
James B.
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Boulevard elevates our customer experience, giving us a competitive edge

Avaliado em 23/09/2021

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I...

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!

Vantagens

The single unified design, the built in messenger and online booking workflow.
Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless.
The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken.
The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.

Desvantagens

Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.

Alternativas consideradas

Booker, Acuity Scheduling, Mindbody, ZENOTI e Phorest

Razões para escolher o Boulevard

The software I inherited was over 10 yrs old on a Windows 7 machine. It was not connected to the internet for management outside the salon and generally the data was not accurate. We needed a cloud based solution and one with built in payments and online booking. I reviewed 6 solutions in depth with demos and by far Boulevard was the best.

Software anterior

DaySmart Salon

Razões para mudar para o Boulevard

No Legacy software. Built from the ground up for the cloud. Plus built in messenger was huge.
Jeffrey N.
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Solid, reliable and modern software

Avaliado em 15/01/2022

Solid experience. It fulfills all of my needs. The extras will come, I'm confident.

Solid experience. It fulfills all of my needs. The extras will come, I'm confident.

Vantagens

If you're like me, you want to use a software that is most importantly reliable AND beautiful. I love what they did with the user interface. Booking appointments on the software is extremely easy, and new features are released periodically. They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.

Desvantagens

I think the analytical reporting could be better. This might be something they can take from Booker's page. Some insight like how many customers are existing and how many are new would be great. How many booked online vs manual. Also, if they can integrate with Frederick or Emma, that would be awesome too. They are integrated with mailchimp which is nice.

Alternativas consideradas

Meevo

Razões para escolher o Boulevard

Booker was purely unreliable. Period. So many issues and downtime.

Software anterior

Booker

Razões para mudar para o Boulevard

They allowed a trial where I could clearly see it's benefits. Meevo doesn't allow this at all. How can you trust a software company like that?!
Kitae K.
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

If you like to pay through the eyes for expensive software that isn't very intuitive, by all...

Avaliado em 05/02/2022

Horrible. Costs too much for the subscription and their system is not very intuitive. It takes...

Horrible. Costs too much for the subscription and their system is not very intuitive. It takes few extra steps to do anything in the system. Extra steps create a lot of places where mistakes can be made, especially when it comes to scheduling.

Vantagens

It is generally easy to learn out of the box, however there is definitely learning involved.

Desvantagens

The POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The

Alternativas consideradas

Vagaro, Square Payments e ZENOTI

Razões para escolher o Boulevard

Booker was good, but ever since they got acquired by MindBody, it has been the bastard step-child acquisition that no one cares about. Full of glitches and down all the time.

Software anterior

Booker

Razões para mudar para o Boulevard

They had a good sales pitch and the sales guy did a good job of putting his hook into me. Also, I finally got too fed up with Booker's glitches.
David W.
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Overall a Great System with focus on technology improvements.

Avaliado em 23/09/2021

I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how...

I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how easy this system is to use and the technology behind the system. The new Duo credit card reader is great except it would have been nice if it would have had a Magswipe to it as well.

Vantagens

I do have to say Boulevard is a very simple and easy system to use with a lot of power behind it to stand next to some of the bigger more popular booking software available. Another perk is the benefit of having the credit card processing with Boulevard and not an additional expense.

Desvantagens

There are a few glitches such as selecting a date in the future you need to be in calendar mode instead of Front Desk Mode. Another annoying feature is the multiple clicks of confirming to book an appointment. I feel that is a waste of time. I will also say that it would be helpful if the system would send a text message to the client during the booking instead of only an email. As a stylist I will receive a text message of the newly booked appointment but not the client. Their app is not a very user friendly app for management.

Alternativas consideradas

Meevo

Razões para escolher o Boulevard

Booker just became more expensive every time and we had issues with the system crashing often.

Software anterior

Booker

Razões para mudar para o Boulevard

Cost and the overall look just was more user friendly.
Rachel L.
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

So happy with Boulevard!

Avaliado em 22/09/2021

It has been exceptional because of the excellent service. Couldn't be happier.

It has been exceptional because of the excellent service. Couldn't be happier.

Vantagens

I LOVE the customer service. Your team is so accessible and on top of things anytime I've had a concern. Thank you so much. I know I'm one of the first users - I am so grateful you let me stay on.

As a close second, I like the look of the design and the way it integrates with my existing site. The style and functionality together are unlike anything I've seen. It gives my booking interface a sophisticated look that aligns with my brand.

I have nothing but positive things to say about you all!

Desvantagens

There are times when the software doesn't sync well with my google calendar. In particular, my google cal events don't show on the Boulevard calendar. There were a few occasions where I was double-booked. But I have been double-checking those on a regular basis to avoid that from happening again.

Alternativas consideradas

Calendly, Acuity Scheduling e Mindbody

Razões para escolher o Boulevard

One of the Boulevard employees is a friend of mine. It was word of mouth.

Software anterior

Acuity Scheduling

Razões para mudar para o Boulevard

The personal connections, the customer service, and the overall look/style of the site. It is better than anything out there I've seen.
Exibindo 5 avaliações de 194 Leia todas as avaliações

Perguntas frequentes sobre o Boulevard

Abaixo estão algumas perguntas frequentes sobre o Boulevard.

O Boulevard oferece os seguintes planos de pagamento:

  • A partir de: 175,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Não disponível

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

Os clientes habituais do Boulevard são:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

O Boulevard está nos seguintes idiomas:

inglês

O Boulevard é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Boulevard se integra com os seguintes aplicativos:

Google Calendar, Mailchimp, NetSuite, Okta, TrueLark, Vish, Zapier

O Boulevard oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Boulevard.