--- description: Avaliações detalhadas do WhatsApp com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o WhatsApp com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.pt/software/2035411/whatsapp Page: 1 / 655\ Seguinte: [Next page](https://www.getapp.pt/software/2035411/whatsapp?page=2) > WhatsApp é um software de gestão de comunicação com clientes que ajuda empresas de todos os tamanhos a criar catálogos de produtos e responder às mensagens ou consultas dos clientes em tempo real. O software fornece criptografia de ponta a ponta para bate-papos seguros, mensagens de voz, imagens, chamadas de áudio/vídeo e muito mais. > > Verdict: Rated **4.7/5** by 16338 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 16338 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: WhatsApp - **Location**: Menlo Park, EUA ## Commercial Context - **Modelo de preços**: (Free version available) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - @menções - API - Acesso para Celular - Alertas/notificações - Autoresponders - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - CRM - Chamadas de áudio - Compartilhamento de arquivos - Compartilhamento de tela - Comunicados por lote - Comunicados sob demanda - Comunicação multicanal - Ferramentas de colaboração - Gestão de projetos - Lembretes - Mensagens de SMS - Painel de atividades ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Bate-papo ## Category - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) ## Categorias relacionadas - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) - [Software de Comunicação de Equipe](https://www.getapp.pt/directory/1257/team-communication/software) ## Alternativas 1. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24078 reviews) 2. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1721 reviews) 3. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1772 reviews) 4. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2212 reviews) ## Avaliações ### "Great for keeping in contact with friends." — 5.0/5 > **Parker** | *24 de abril de 2026* | Gestão da educação | Recommendation rating: 8.0/10 > > **Vantagens**: What I like most about WhatsApp is how simple and fast it is. Messages are sent instantly, voice notes are super handy, and group chats make it easy to keep everyone in the loop. It just works without making you jump through a bunch of hoops. > > **Desvantagens**: The biggest downside for me is that it relies heavily on your phone number, which isn’t always ideal. Sometimes media quality gets compressed too much, and switching phones or backing things up can feel a bit clunky depending on your setup. > > Overall, WhatsApp has been a reliable, everyday communication tool for me. It’s quick, convenient, and great for staying connected with friends, family, and groups. Even with a few quirks, it’s still one of the apps I use the most without thinking twice. ----- ### "What's Up With What'sApp\!" — 4.0/5 > **Avaliador Verificado** | *18 de março de 2026* | Entretenimento | Recommendation rating: 9.0/10 > > **Vantagens**: I loved that I now can contact friends and family internationally, that it is easy to use, and the ability to share videos and photos fairly well in addition to customizable backdrops and separate group chats/categories. The ability to archive is also a great addition. > > **Desvantagens**: I dislike that the app feels "heavy handed" in the sense that it can be cumbersome to launch, a bit laggy, slows down other apps by using a lot of processing power, and has authentication issues. > > Overall, WhatsApp has been a mostly positive experience for me, especially as a tool to contact those far away and share texts, plans, and files with people of varying degrees of phone usage. ----- ### "I only use Whatsapp when I need to but would avoid if I can" — 3.0/5 > **Avaliador Verificado** | *25 de setembro de 2025* | Artes e artesanato | Recommendation rating: 3.0/10 > > **Vantagens**: Easy to add friends/people, just need to add via phone number. You can also create subgroups into main groups. > > **Desvantagens**: Probably because you add via phone number, you can sometimes get spam calls on whatsapp. Also feels more intrusive and less professional when adding via phone number. Media files take up a lot of space on the phone, you need to download any images or videos in order to view them on whatsapp. > > Overall, I don't enjoy using whatsapp much. Feels like the more I use it, the more spam calls and messages I get on the app. I also get random images and videos that others send via the whatsapp group downloaded into my phone which I need to delete after. ----- ### "Extremely popular and very efficient" — 5.0/5 > **Lukasz** | *18 de janeiro de 2026* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: I like most about WhatsApp that everyone knows this app. It is super popular and easy to use by anyone. Another reason - value for money. I don't have spend my time to explain my clients how to use to messaging. We use livechat on the websites and the WhatsApp as a catch-all chat. > > **Desvantagens**: I use WhatsApp for many years and in my opinion it's hard to find any cons about this app. It's very easy, popular, and has app for almost any device / OS system. > > Great, great, great app. It's an universal, very flexible solution for private chats and also for professional communication (inside and outside company, and even with clients). ----- ### "Reliable, Easy, and Widely Connected" — 5.0/5 > **Avaliador Verificado** | *8 de abril de 2026* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: I really appreciate how easy WhatsApp makes it to stay connected with people anywhere in the world. The app is simple to use, offers free messaging and calls, and supports group chats that make coordinating with friends, family, or colleagues effortless. End-to-end encryption gives me confidence that my conversations are private, and since almost everyone I know uses it, I never have to worry about compatibility. > > **Desvantagens**: While WhatsApp is excellent for everyday communication, I find that it can be frustrating when large files or documents need to be shared, since the size limits are restrictive. > > WhatsApp has been a reliable and convenient tool for staying connected with friends, family, and colleagues. Its intuitive interface makes communication effortless, whether through text, voice, or video calls. I appreciate the strong privacy features like end-to-end encryption, and the fact that it’s widely adopted means I can reach almost anyone without needing multiple apps. ----- Page: 1 / 655\ Seguinte: [Next page](https://www.getapp.pt/software/2035411/whatsapp?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2035411/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data