--- description: Avaliações detalhadas do WhatsApp com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o WhatsApp com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.pt/software/2035411/whatsapp Page: 1 / 658\ Seguinte: [Next page](https://www.getapp.pt/software/2035411/whatsapp?page=2) > WhatsApp é um software de gestão de comunicação com clientes que ajuda empresas de todos os tamanhos a criar catálogos de produtos e responder às mensagens ou consultas dos clientes em tempo real. O software fornece criptografia de ponta a ponta para bate-papos seguros, mensagens de voz, imagens, chamadas de áudio/vídeo e muito mais. > > Verdict: Rated **4.7/5** by 16410 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 16410 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: WhatsApp - **Location**: Menlo Park, EUA ## Commercial Context - **Modelo de preços**: (Free version available) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - @menções - API - Acesso para Celular - Alertas/notificações - Autoresponders - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - CRM - Chamadas de áudio - Compartilhamento de arquivos - Compartilhamento de tela - Comunicados por lote - Comunicados sob demanda - Comunicação multicanal - Ferramentas de colaboração - Gestão de projetos - Lembretes - Mensagens de SMS - Painel de atividades ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Bate-papo ## Category - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) ## Categorias relacionadas - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) - [Software de Comunicação de Equipe](https://www.getapp.pt/directory/1257/team-communication/software) ## Alternativas 1. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24149 reviews) 2. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2213 reviews) ## Avaliações ### "Ease of use,Customer Support , Advanced Features" — 5.0/5 > **Zeeshan** | *13 de dezembro de 2025* | Materiais de construção | Recommendation rating: 10.0/10 > > **Vantagens**: Ease of use ,with no bugs and issues. its customer friendly interface and end to end Encryption during Chatting. > > **Desvantagens**: Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats. > > Overall experience is awesome , as it is user friendly, reliable , no privacy concern andis feature Rich ----- ### "The most reliable and instant messaging platform for daily communication" — 5.0/5 > **Ravindra** | *1 de junho de 2026* | Mobiliário | Recommendation rating: 10.0/10 > > **Vantagens**: WhatsApp is incredibly user-friendly and offers seamless instant messaging, voice calls, and video calls for free. The end-to-end encryption provides great peace of mind regarding privacy. Features like creating large groups, sharing documents, and the Web/Desktop version make it an excellent tool for quick team coordination and daily personal check-ins. > > **Desvantagens**: One major drawback is that large video files or high-resolution documents get compressed, which reduces their quality significantly during transit. Additionally, the desktop application sometimes takes a long time to sync messages with the mobile device, especially after being offline for a while. > > My overall experience with WhatsApp has been fantastic. It is light, fast, and works even on low internet speeds. It has made staying connected with friends, family, and colleagues simpler than ever before. It is an essential application for modern communication. ----- ### "I only use Whatsapp when I need to but would avoid if I can" — 3.0/5 > **Avaliador Verificado** | *25 de setembro de 2025* | Artes e artesanato | Recommendation rating: 3.0/10 > > **Vantagens**: Easy to add friends/people, just need to add via phone number. You can also create subgroups into main groups. > > **Desvantagens**: Probably because you add via phone number, you can sometimes get spam calls on whatsapp. Also feels more intrusive and less professional when adding via phone number. Media files take up a lot of space on the phone, you need to download any images or videos in order to view them on whatsapp. > > Overall, I don't enjoy using whatsapp much. Feels like the more I use it, the more spam calls and messages I get on the app. I also get random images and videos that others send via the whatsapp group downloaded into my phone which I need to delete after. ----- ### "Global Communication Tool" — 5.0/5 > **Stephanie** | *16 de abril de 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: It's super easy for me to keep in touch with people around the world, no matter where I am, and I don't even need a phone plan to use the app, just internet access. I also really like that I can have WhatsApp Business on my phone as a separate app with a separate phone number at the same time as the regular WhatsApp app, which allows me to keep work and private conversations separate. > > **Desvantagens**: It's really annoying that when added to a group or community, you can't see any of the previous messages in that thread. I've heard this was done for security's sake, but I honestly don't see the rationale behind that. Telegram lets you see all previous content when added to a group thread, and I much prefer that UX. ----- ### "Daily Essential App" — 5.0/5 > **Gauri** | *12 de junho de 2026* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Easy to use for elderly people. I am a millennial. I'm glad I can help elderly people understand this thing's features. I can explain the features of this thing to people even when we are on a call. It is like I am giving them a demo of feature related to group calling or making them understand how filters work, which makes it easy for them to understand the features of this thing. > > **Desvantagens**: Important messages often get lost among numerous chats, groups, and notifications. Also frequent influx of spam calls and unknown group invitations can feel overwhelming > > The Ultimate Connector is really good at connecting people. This is because it uses phone numbers so people do not need to be on a social media site to use it. The Ultimate Connector is great at bringing people no matter how old they are. Grandparents and teenagers who know a lot, about technology can both use ----- Page: 1 / 658\ Seguinte: [Next page](https://www.getapp.pt/software/2035411/whatsapp?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2035411/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data