--- description: Avaliações detalhadas do WhatsApp com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o WhatsApp com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.pt/software/2035411/whatsapp Page: 1 / 659\ Seguinte: [Next page](https://www.getapp.pt/software/2035411/whatsapp?page=2) > WhatsApp é um software de gestão de comunicação com clientes que ajuda empresas de todos os tamanhos a criar catálogos de produtos e responder às mensagens ou consultas dos clientes em tempo real. O software fornece criptografia de ponta a ponta para bate-papos seguros, mensagens de voz, imagens, chamadas de áudio/vídeo e muito mais. > > Verdict: Rated **4.7/5** by 16444 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 16444 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: WhatsApp - **Location**: Menlo Park, EUA ## Commercial Context - **Modelo de preços**: (Free version available) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - @menções - API - Acesso para Celular - Alertas/notificações - Autoresponders - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - CRM - Chamadas de áudio - Compartilhamento de arquivos - Compartilhamento de tela - Comunicados por lote - Comunicados sob demanda - Comunicação multicanal - Ferramentas de colaboração - Gestão de projetos - Lembretes - Mensagens de SMS - Painel de atividades ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Bate-papo ## Category - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) ## Categorias relacionadas - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) - [Software de Comunicação de Equipe](https://www.getapp.pt/directory/1257/team-communication/software) ## Alternativas 1. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24183 reviews) 2. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2214 reviews) 5. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Avaliações ### "Using WhatsApp for Work Purposes" — 5.0/5 > **Crystal** | *29 de junho de 2026* | Redação e edição de texto | Recommendation rating: 10.0/10 > > **Vantagens**: I love this app because of its simplicity and features that allow me to have someone message or call me especially when I am dealing with a client. > > **Desvantagens**: I have absolutely no complaints about this app to be honest, because it is a great app to use for fun or work. > > I have used this app whenever I am working with a client who needs writing work done for them. It is free and easy to use. ----- ### "whatsApp is the essential companion for staying connected" — 5.0/5 > **Estrella** | *5 de julho de 2026* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: It’s free, incredibly simple to use, and lets me stay connected with family every single day. The text and voice messaging are seamless. > > **Desvantagens**: The file compression ruins photo quality, and the spam from unknown business accounts has gotten really annoying lately. The desktop app can be glitchy with syncing, and customer support is basically nonexistent if you ever run into a real issue. > > I've used it daily for over a decade. It’s the ultimate, no-fuss app for personal chats and group catch-ups. It just works. It's reliable, straightforward, and keeps my life connected. ----- ### "Nothing Special" — 3.0/5 > **Ramon** | *6 de maio de 2026* | Fabricação elétrica/eletrônica | Recommendation rating: 6.0/10 > > **Vantagens**: I like most about their fast messaging , call and video call features. besides their features of create and use group chatting and others. Easy to use. > > **Desvantagens**: If i sent any picture or received them from others all are gone Burst. Besides, Sometimes facing call drop issue ----- ### "Great for international communication" — 5.0/5 > **Krista** | *6 de maio de 2026* | Construção | Recommendation rating: 10.0/10 > > **Vantagens**: Excellent tool to communicate with people when out of the country. Very effective and reliable app for those who have access to WiFi. We have a lot of international employees who prefer to do all of their communicating this way. > > **Desvantagens**: I have found the notification system to be a little unreliable - ie, when you get a message you do not receive an alert. > > Overall we rely on this app heavily for communication with our employees. It also streamlines messaging between people with Androids and Apple phones. ----- ### "Excellent Communication Platform for Business and International Customers" — 5.0/5 > **Dave** | *16 de julho de 2026* | Engenharia mecânica ou industrial | Recommendation rating: 10.0/10 > > **Vantagens**: WhatsApp provides a fast, reliable, and easy way to communicate with customers, vendors, and business partners. In our organization, it has been especially helpful for supporting international customers who either prefer WhatsApp over email or experience delays with traditional email communication. File sharing, voice calls, and instant messaging make it an effective business communication tool. > > **Desvantagens**: While WhatsApp is excellent for communication, managing business conversations can become challenging without proper organization. Features such as centralized administration, conversation management, and reporting are more limited than those found in dedicated business communication platforms. > > Our overall experience with WhatsApp has been very positive. It has become an important communication channel for working with international customers and business partners, particularly when email is not the preferred method of communication. The platform allows us to quickly share documents, answer questions, and provide timely updates while maintaining efficient communication across different regions. From a business perspective, WhatsApp has improved responsiveness and strengthened customer communication by offering a simple, dependable, and widely adopted messaging solution. ----- Page: 1 / 659\ Seguinte: [Next page](https://www.getapp.pt/software/2035411/whatsapp?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2035411/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data