Nimble

Contact management & social relationship software

4,4 /5 (1576 avaliações) Escreva uma avaliação!

Resumo do Nimble

O que é o Nimble?

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.

Resumo do Nimble

Preços

A partir de
US$ 12,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

14 day free trial (no credit card required).

Nimble offers pricing plans starting at $12 per user/month for our Contact plan and $25 per user/month for our Business plan. Compare plans at nimble.com/pricing.


Recursos do Nimble

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 5, Índia, Japão, Alemanha, Brasil, México
Idiomas
Inglês

Mídias

Nimble - Vídeo Captura de tela do Nimble: Captura de tela do Nimble: Captura de tela do Nimble: Captura de tela do Nimble:

Nimble - Avaliações

Nimble - Avaliações

Classificação geral
4,4
/
5
Excelente
827

Muito bom
562

Regular
149

Ruim
24

Péssimo
14

Relação qualidade/preço
4,3
Recursos
4,2
Praticidade
4,3
Suporte ao cliente
4,3
88% dos usuários recomendam este app
David M.

Simple & Effecient

Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!


Traduzir com Google
Tawanda S.

Making customer relationship management a breeze and exciting experience

Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging


Traduzir com Google
Jen K.

Nimble has streamlines our sales office!

Overall Nimble has been a great asset to our sales office and has helped us streamline our entire process!!


Traduzir com Google
Avaliador Verificado

Private Commercial Real Estate Debt Company Reviews Nimble

We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.


Traduzir com Google
Kayla M.

Nimble Review: The Difference of Opinions with Business Owners

Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.


Traduzir com Google
David M.
Setor: Agricultura
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Simple & Effecient

Usado Diariamente durante Mais de dois anos
Avaliado em 02/03/2020
Fonte da avaliação: Capterra

Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

Vantagens

Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Desvantagens

New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Tawanda S.
Setor: Gestão de organizações sem fins lucrativos
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

Making customer relationship management a breeze and exciting experience

Usado Diariamente durante Mais de um ano
Avaliado em 30/09/2019
Fonte da avaliação: Capterra

Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging

Vantagens

For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others

Desvantagens

Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Jen K.
Setor: Segurança e investigações
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Nimble has streamlines our sales office!

Usado Diariamente durante 1 a 5 meses
Avaliado em 08/12/2020
Fonte da avaliação: Capterra

Overall Nimble has been a great asset to our sales office and has helped us streamline our entire process!!

Vantagens

Nimble has been a necessity in our sales office! This process has streamlined everything from lead generation to call management and more. The cloud-based features allow us to access it from anywhere.

Desvantagens

If I had to pick one thing that we weren't thrilled with about this product it would be the calendar reminder feature. It's a little trickier to set up than we'd like but actually it's not bad and it works fine.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Imobiliárias
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Private Commercial Real Estate Debt Company Reviews Nimble

Avaliado em 23/06/2015
Fonte da avaliação: GetApp

We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Vantagens

We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Desvantagens

1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Traduzido para o Português

Resposta do Nimble

Thank you for taking the time to review Nimble.

I want to address a few of the concerns you brought up in the Cons to help out.

For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to [email protected] We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

Best,

Joseph

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Kayla M.
Setor: Contabilidade
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Nimble Review: The Difference of Opinions with Business Owners

Usado Diariamente durante Mais de um ano
Avaliado em 04/11/2020
Fonte da avaliação: Capterra

Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

Vantagens

The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

Desvantagens

The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8,2/10
Baseado em 1.576 usuários
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Preço do Nimble

Preço do Nimble

A partir de
US$ 12,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

14 day free trial (no credit card required).

Nimble offers pricing plans starting at $12 per user/month for our Contact plan and $25 per user/month for our Business plan. Compare plans at nimble.com/pricing.

14 day free trial (no credit card required).

Nimble offers pricing plans starting at $12 per user/month for our Contact plan and $25 per user/month for our Business plan. Compare plans at nimble.com/pricing.

Relação qualidade/preço
4,3/5
Baseado em 1.576 usuários
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Recursos do Nimble

Recursos do Nimble

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,2/5
Baseado em 1.576 usuários
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Categorias

Mais informações sobre Nimble

Mais informações sobre Nimble

Principais recursos do Nimble

  • Automatic contact import
  • Calendar & event scheduler
  • Categorization
  • Combined-channel inbox
  • Contact history & "last contacted" tool
  • Daily "today" page
  • Integrations
  • Keyword search
  • Reminders
  • Rules engine
  • Sales pipeline monitoring & reporting
  • Smart contacts app
  • Task assignment

Vantagens

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.

  • Perguntas frequentes sobre o Nimble

    Perguntas frequentes sobre o Nimble

    Abaixo estão algumas perguntas frequentes sobre o Nimble.

    P: Que tipo de planos o Nimble oferece?

    O Nimble oferece os seguintes planos de pagamento:

    A partir de: US$ 12,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Disponível

    14 day free trial (no credit card required). Nimble offers pricing plans starting at $12 per user/month for our Contact plan and $25 per user/month for our Business plan. Compare plans at nimble.com/pricing.

    P: Quais são os principais recursos do Nimble?

    O Nimble oferece os seguintes recursos:

    • Automatic contact import
    • Calendar & event scheduler
    • Categorization
    • Combined-channel inbox
    • Contact history & "last contacted" tool
    • Daily "today" page
    • Integrations
    • Keyword search
    • Reminders
    • Rules engine
    • Sales pipeline monitoring & reporting
    • Smart contacts app
    • Task assignment

    P: Quem costuma usar o Nimble?

    Os clientes habituais do Nimble são:

    Pequenas empresas, Administrações públicas, Autônomos, Empresas de médio porte

    P: Em que idioma o Nimble está?

    O Nimble está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Nimble oferece?

    O Nimble tem os seguintes planos de preços:

    Assinatura

    P: O Nimble é compatível com disponíveis móveis?

    O Nimble é compatível com os seguintes dispositivos:

    Android, iPhone

    P: O Nimble se integra com quais outros aplicativos?

    O Nimble se integra com os seguintes aplicativos:

    ActiveCampaign, Constant Contact, Dropbox Business, Freshdesk, Google Drive, Hootsuite, Mad Mimi, PieSync, SimplyCast, Zapier

    P: Que nível de suporte o Nimble oferece?

    O Nimble oferece as seguintes opções de suporte:

    FAQs, Fórum, Base de conhecimento, Suporte online, Tutoriais em vídeo