Easy Projects

1. It's easily tweakable to fit our workflow.
2. We've had great, responsive customer service.
3. There's auto notifications to keep projects on track that can be set up according to the licensed user's preferences.
4. We can finally keep all conversations about projects in one place and they are archived to be reinitiated in the same way the next year.
5. It fit the budget well. It wasn't the most expensive nor the cheapest but had all of the options we were looking for in an online project management system-online proofing, forms that convert to projects, tweakable workflow, ability to have free guest users and automatic notifications.

1. The guest user experience isn't as strong.
2. We'd like to tweak the notifications for guest users per project but can't. There is a universal notification for all guest users that works well. Sometimes bugs the guest user too much though.
3. If 2 people are on a task and one clicks that they're done, they will still get notifications until the other person clicks done. It would be great if the notifications could stop for the person that completed their portion of the task once they click that they're done.
4. I really liked the Outlook integration option but wish it was available for Mac users. Over 50% of our office is on a Mac.

I like the structure Easy Projects provides. It's nice to have a software that is pre-built and ready right out of the box to collect your data and analyze it with reports. Instead of using software that you have to build your own reports, charts, and metrics. Easy Projects makes it simple to budget resources, time, and capital. Easy Projects also integrates with Zapier, which helped us automate most of our time entry needs.

Some times the structure was too ridged. The financial tab isn't built for non-profit, and the learning curve for using the software was fairly steep.