Sobre o Really Simple Systems CRM

Really Simple Systems is an easy to use cloud CRM system designed for small and mid-sized organizations. With sales, marketing and service & support built-in, you can work smarter, managing and tracking your sales leads and customers. All your data is in one place, enabling team collaboration, better relationships and increased sales.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of 'self-service' resources so you can get the most from your CRM.

Really Simple Systems CRM features an integrated email marketing module with campaign management and database segmentation functions. You can run your email marketing direct from the CRM so all your data is in one place.

Principais benefícios do Really Simple Systems CRM

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Canadá, Reino Unido, Estados Unidos

Idiomas

inglês

Imagens

Sales Dashboard
Marketing Module Dashboard
Accounts List Page
Task List Page
Opportunities List Page
Contact List Page
Cases List Page
Ver mais 8
Really Simple Systems CRM - Vídeo
Really Simple Systems CRM - Vídeo
Captura de tela do Really Simple Systems CRM: Sales Dashboard Captura de tela do Really Simple Systems CRM: Marketing Module Dashboard Captura de tela do Really Simple Systems CRM: Accounts List Page Captura de tela do Really Simple Systems CRM: Task List Page Captura de tela do Really Simple Systems CRM: Opportunities List Page Captura de tela do Really Simple Systems CRM: Contact List Page Captura de tela do Really Simple Systems CRM: Cases List Page

Recursos

Total de recursos do Really Simple Systems CRM: 129

  • API
  • Acesso para Celular
  • Acompanhamento de atividades
  • Agendamento
  • Agendamento de campanhas
  • Agendamento de tarefas
  • Alertas/notificações
  • Análise de dados de campanhas
  • Análise de dados do atendimento ao cliente
  • Análise de dados/Rastreamento do ROI
  • Análise de tendências de vendas
  • Análise estatística
  • Apresentação de dados gráficos
  • Armazenamento de documentos
  • Arrastar e soltar
  • Autenticação de dois fatores
  • Automatização de vendas
  • Automação de marketing
  • Backup automático
  • Banco de dados de cancelamento de assinatura
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Bate-papo ao vivo
  • CRM
  • Campanhas gota a gota
  • Campos personalizáveis
  • Captura de leads
  • Catalogação/Categorização
  • Contabilidade
  • Contas de clientes
  • Controle de acesso de candidatos
  • Controle de respostas por e-mail
  • Controles/permissões de acesso
  • Criação de painel
  • Dados em tempo real
  • Desenvolvimento personalizado
  • Envio em massa
  • Escalonamento de solicitações
  • Ferramentas de colaboração
  • Formulários na Internet
  • Formulários personalizáveis
  • Geração de leads
  • Geração de propostas
  • Geração de relatórios de exceção
  • Geração pontual de relatórios
  • Gerenciamento de aplicativos
  • Gerenciamento de contatos
  • Gerenciamento de documentos
  • Gerenciamento de e-mails
  • Gerenciamento de listas
  • Gerenciamento de mala direta
  • Gerenciamento de senhas
  • Gerenciamento de tickets de suporte
  • Gerenciamento de usuários
  • Gestão de atividades
  • Gestão de calendários
  • Gestão de campanhas
  • Gestão de casos
  • Gestão de chamadas
  • Gestão de clientes
  • Gestão de comissões
  • Gestão de contratos e licenças
  • Gestão de help desk
  • Gestão de leads
  • Gestão de oportunidades
  • Gestão de propostas
  • Gestão de tarefas
  • Gestão de vendas de campo
  • Gestão do SLA (acordo do nível de serviço)
  • Gestão do conhecimento
  • Gestão do desempenho
  • Gestão do pipeline
  • Gestão do pipeline de vendas
  • Gestão territorial
  • Histórico do cliente
  • Importação/exportação de dados
  • Indicadores de desempenho
  • Integração da contabilidade
  • Integração de QuickBooks
  • Integração de site
  • Integração de telefonia por computador
  • Integração do Microsoft Outlook
  • Integrações de terceiros
  • Lembretes
  • Listas de tarefas
  • Login seguro
  • Mapas geográficos
  • Mapeamento de dados
  • Marketing de multicanal
  • Marketing por e-mail
  • Modelos de e-mails
  • Orçamentos/estimativas
  • Painel
  • Perguntas frequentes (FAQ)
  • Permissões por função
  • Personalização
  • Pesquisa e filtro
  • Planejamento de campanhas
  • Portal de autoatendimento
  • Previsão
  • Previsão de vendas
  • Processamento de lotes
  • Rastreamento de clientes
  • Rastreamento de fonte
  • Rastreamento de interações
  • Rastreamento de interações
  • Rastreamento de recomendações
  • Rastreamento de tíquetes de suporte
  • Relatórios agendados/automatizados
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Respondedores automáticos
  • Roteamento
  • Segmentação
  • Segmentação de campanhas
  • Segmentação de clientes
  • Segmentação de leads
  • Segurança de SSL
  • Sincronização de calendários
  • Sistema de calendário ou lembretes
  • Suporte do cliente
  • Suporte por vídeo
  • Web-based Deployment
  • Webcast sob demanda
  • Widgets
  • XML/RSS

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Salesforce Sales Cloud

4,4
#2 alternativa ao Really Simple Systems CRM
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

HarmonyPSA

4,5
#3 alternativa ao Really Simple Systems CRM
O HarmonyPSA é compatível com todo o ciclo de vida do negócio, desde a geração de leads até a renovação de contratos....

Insightly

3,9
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Avaliações

Classificação geral

4,4 /5
(293)
Relação qualidade/preço
4,5/5
Recursos
4,1/5
Praticidade
4,4/5
Suporte ao cliente
4,6/5

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Exibindo 5 avaliações de 293
Chris T.
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Cost effective CRM for small business

Avaliado em 02/10/2018

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang...

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Vantagens

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Desvantagens

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Resposta do Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

George A.
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Its a Really Simple System, it really is!!

Avaliado em 20/11/2020

Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as...

Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.

Vantagens

I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts

Desvantagens

I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!

Mark D.
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I think it is absolute quality and value for money, and easy to use

Avaliado em 17/03/2021

I think they are an impressive team with a great product.. As I said, they got all the core...

I think they are an impressive team with a great product.. As I said, they got all the core elements right to make it a fantastic choice, especially for the SME market..

Vantagens

Superb CRM for doing the basics really well and giving you a lot of power for your pounds/Dollars. Support is quick and efficient, I have set up, integrated and modified and added data to an account and had it up and running inside 48 hours... How's that for ease of use!!

Desvantagens

having sat here trying to think that one out, I don't have a con... or at least I haven't found one yet!

Mabs A.
Classificação geral
  • Setor: Contabilidade
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

RSS easy to navigate

Avaliado em 18/11/2015

Vantagens

The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.

Desvantagens

The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.

Debbie B.
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

RSS support is first class

Avaliado em 12/03/2021

The outstanding feature of RRS is their support team, who offer an absolutely excellent service. ...

The outstanding feature of RRS is their support team, who offer an absolutely excellent service. As a team, we are not particularly tech savvy, so having a support team who you can explain any issues or problems to and who just get on and fix things is such a bonus. No long wait times and things get fixed without any drama. I can't imagine any other provider offering such a great personal service.

Vantagens

The account pages are a simple set up and really easy to use and easy to customise with information relevant to your individual organisation. No trendy MS type chat boxes, just simple and easy to use records. We have found the customisable fields very useful. Automated email actvity tracking is a good feature, as is the integrated marketing module.

Desvantagens

We were not able to integrate our phone system into the CRM too easily and unable to API AdobeSign into the system.

Exibindo 5 avaliações de 293 Leia todas as avaliações

Perguntas frequentes sobre o Really Simple Systems CRM

Abaixo estão algumas perguntas frequentes sobre o Really Simple Systems CRM.

O Really Simple Systems CRM oferece os seguintes planos de pagamento:

  • A partir de: US$ 14,00/mês
  • Modelo de preços: Gratuito, Assinatura
  • Teste Grátis: Disponível

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Não temos informações sobre os recursos do Really Simple Systems CRM.

Os clientes habituais do Really Simple Systems CRM são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O Really Simple Systems CRM está nos seguintes idiomas:

inglês

O Really Simple Systems CRM é compatível com os seguintes dispositivos:

Android (celular), iPad (tablet)

O Really Simple Systems CRM se integra com os seguintes aplicativos:

ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Facebook, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, Mailchimp, Microsoft Azure, Microsoft Excel, Microsoft Outlook, PandaDoc, QuickBooks Online Advanced, Saasu, Slack, Trello, Twitter, Typeform, Xero, Zapier

O Really Simple Systems CRM oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

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