Mosaic

We use Mosaic to report on point-in-time metrics (e.g. how much ARR we had in January), which our CRM cannot do. With this, we can automate our retention/churn rates and other important metrics we had to calculate manually before. It's helped us deepen our insights into company performance + reduce workload on manual tasks so we have more time to focus on strategy. It's very easy to use and set up, I like that it has the ability to apply global filters to a dashboard -- this simplifies both live updates and our monthly/quarterly updates to SLT. It's become something I use as part of my everyday work.

We integrate with our CRM + Finance tools and they also have the ability to integrate with data warehouses so you can build data models outside of the software. Their Metric Builder feature is really helpful and allows deeper customization + automation of daily reports. Their support staff are quick to respond and are able to resolve most requests.

What do you dislike about Mosaic Tech?
In a recent update, the product became slower to load - however I'm sure they're working on a fix. I also wish they allowed larger file sizes for CSV uploads.

Easy to get a model going and connect to existing data sources - intuitive, faster than building something robust in Excel. Fantastic customer support.

Growing pains - some core features not released, some bugs/glitches (scary - calculators shouldn't break), little items that are work in progress (e.g. correctly sizing legends in charts)

Mosaic is very dynamic and was so easy to connect to our accounting and CRM system. It has so many built-in dashboards and built-in metrics as well as customizable dashboards that you can tailor to your business.

One thing Mosaic can improve on is it's headcount planning module. As I grow I hope the company can grow and the solution will be more scalable for headcount planning.