Birdview PSA

Easy Projects has allowed us to keep many complicated projects moving forward simultaneously. As a new user, I haven't begun to scratch the surface of all of the functions it offers. We chose it because it combined the best parts of numerous project-management softwares into one.

The biggest limitation so far has been the mobile app interface, but they are actively working on it and it has already improved greatly. The web-based interface is great. I would also note that any time I have problems/questions, or even suggestions on things we'd like to see, the Customer Service team is great and it never fails that within a few months they're working on the suggested feature my management team had come up with.

I absolutely love the timer feature, I am able to track time for my department with everyone using it.

Timer always reverts to first job and doesn't stay on last job logged. Gets confusing if you are starting up again as you can potentially add time to the wrong job.

Lite and easy to use, flexible on the web. Ability to create different views for various task and categories. Ability to assign across team.

Client (guest) access is the worst thing. Difficult to get total client buy in. They are limited with view and actions. Better Outlook integration and not third party.

It's pretty easy to set everything up with Easy Projects. Once everything is properly assigned, you can click on My Assignments and get a good idea of what's on your plate and when everything is due.

It seems a little limiting with the approval button. We tend to use them for notification purposes (otherwise we seem to get a notification for everything), and if there's another Approval post after that one, it seems to cancel the other one out. We're still trying to figure out ways that important messages don't get lost in the flood.