---
description: Avaliações detalhadas do Viber com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Viber com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viber - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Engajamento com Cliente](/directory/650/customer-engagement/software) > [Viber](/software/2049588/viber)

# Viber

Canonical: https://www.getapp.pt/software/2049588/viber

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> Viber é uma plataforma de mensagens móveis que ajuda as empresas a comunicar e executar campanhas promocionais por meio de bate-papo individual, chamadas de vídeo ou notificações de texto.
> 
> Verdict: Rated **4.4/5** by 4063 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 4063 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.5/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Viber Media

## Commercial Context

- **Modelo de preços**:  (Free version available)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Luxemburgo

## Recursos

- API
- Bate-papo ao vivo
- Bate-papo/Mensagens instantâneas
- Comunicados por lote
- Comunicados sob demanda
- Comunicação multicanal
- Conteúdo interativo
- Gerenciamento de comentários
- Gestão da comunicação
- Histórico do cliente
- Personalização
- Rastreamento de interações
- Relatórios e análise de dados
- Suporte por vídeo

## Integrations (2 total)

- Telegram
- WhatsApp

## Opções de suporte

- Bate-papo

## Category

- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)

## Categorias relacionadas

- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)

## Alternativas

1. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (1001 reviews)
2. [WhatsApp](https://www.getapp.pt/software/2035411/whatsapp) — 4.7/5 (16444 reviews)
3. [Telegram](https://www.getapp.pt/software/114023/telegram) — 4.7/5 (6433 reviews)
4. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1787 reviews)
5. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4090 reviews)

## Avaliações

### "A crucial communication and marketing tools for both start ups and standard organization" — 5.0/5

> **Olabisi** | *7 de agosto de 2023* | Supermercados | Recommendation rating: 10.0/10
> 
> **Vantagens**: Viber has offered us a seemless service in areas of communication through chatting, video calling and sharing documents and details to our teams, communities and partners and has helped us create a good relationship with everyone and knowing their demands has thereby helped our organization grow in a substantial way, it's ease of use and navigation, remote access and safe environment where communication security is assured.
> 
> **Desvantagens**: Over the last year, Viber has maintained its integrity to give its customers the best of communication experience so far, every needed functions for communicating is embedded and nothing to dislike yet .
> 
> Our organization have had a substantial growth with the use of Viber as our messaging app, it has saved us time and money getting information out to our team members and our community, it has brought us more closer to our customers and helped maintain and improved our product and services without incurring money on advertisement and gaining more customers.

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### "Viber Social Media" — 4.0/5

> **Kyaw Zin** | *25 de abril de 2025* | Telecomunicações | Recommendation rating: 9.0/10
> 
> **Vantagens**: Viber is completely free and easy to use with best UI, GUI (graphical user interface).
> 
> **Desvantagens**: Cloud backup is not fully backup user data. Sometime wecannot check very old history/photo.
> 
> It is good. 100% free and there have additional Viber plus feature. Easy to chat, call.

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### "Viber Review for my Organization" — 3.0/5

> **Thu Ta** | *4 de abril de 2025* | Rede de computadores | Recommendation rating: 6.0/10
> 
> **Vantagens**: It's really convenient and suitable our business for daily use. Chats are mostly used in our organization. But voice call and video call are also really great for everyday use.
> 
> **Desvantagens**: First thing, I see in Viber which I don't like about is their file server. It can only carry 30 days after that all our files are no longer usable. For video call, the connection is a bit lag and dizzy. They needs to stabilize more.
> 
> It's great. I can give it 3.5 Stars. Not bad at all. But they should take care more in the future.

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### "my review Viber" — 5.0/5

> **taha** | *25 de abril de 2025* | Software | Recommendation rating: 8.0/10
> 
> **Vantagens**: What I like mostEnd-to-End Encryption by Default about Viber is its combination of simplicity and versatility -Stickers and Communities -Multi-Device Sync
> 
> **Desvantagens**: Inconsistent Call and Video Quality - Limited Group Communication Features
> 
> Viber supports a range of communication methods, including text messaging, voice calls, video calls, and group chats. Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are

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### "Chat Messaging App with Better Privacy" — 5.0/5

> **Zin War Win** | *13 de maio de 2025* | Gestão da educação | Recommendation rating: 9.0/10
> 
> **Vantagens**: When it comes to use chat application. I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features.
> 
> **Desvantagens**: No, I don't have much about Viber. Sometimes, Video call quality is a little bit not good when I share my screen with viber call.

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## Links

- [View on GetApp](https://www.getapp.pt/software/2049588/viber)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/viber/> |
| en-AE | <https://www.getapp.ae/software/2049588/viber> |
| en-AU | <https://www.getapp.com.au/software/2049588/viber> |
| en-CA | <https://www.getapp.ca/software/2049588/viber> |
| en-GB | <https://www.getapp.co.uk/software/2049588/viber> |
| en-IE | <https://www.getapp.ie/software/2049588/viber> |
| en-NZ | <https://www.getapp.co.nz/software/2049588/viber> |
| en-SG | <https://www.getapp.sg/software/2049588/viber> |
| en-ZA | <https://www.getapp.za.com/software/2049588/viber> |
| pt | <https://www.getapp.com.br/software/2049588/viber> |
| pt-PT | <https://www.getapp.pt/software/2049588/viber> |

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