Sobre o Detrack
O Detrack, que oferece o primeiro motorista gratuitamente para sempre, é um eficaz software de gestão de entregas que permite rastrear seus veículos ao vivo em um mapa e capturar comprovantes de entrega eletrônica em tempo real usando apenas o aplicativo para iOS/Android. Os aplicativos foram traduzidos para 26 idiomas e estão sendo usados diariamente em todo o mundo para concluir milhões de entregas.
Desde atualizações instantâneas do status da entrega em tempo real até a captura de evidências, como assinatura do cliente, tempo de conclusão do trabalho, rejeição de itens ou entregas com falha, evidência fotográfica da conclusão do serviço e automação do suporte ao cliente; o Detrack lida com tudo.
Preços a partir de:
26,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Consumidores típicos
- Autônomos
- Pequenas empresas (2-50)
- Médias empresas (51-500)
- Grandes empresas (500 ou mais)
Implantação
- Baseado na nuvem
- Instalação local
Preços a partir de:
26,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Imagens
Recursos
Total de recursos do Detrack: 63
Alternativas
Route4Me
ShippingEasy
Track-POD
eLogii
Avaliações
Já tem o Detrack?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Vinhos e licores
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent software built by smart team who knows their customers well
Avaliado em 24/04/2020
I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp...
I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!
Vantagens
Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.
Desvantagens
Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.
Resposta do Detrack Systems
Hey, Roland!
Thank you much for your kind, encouraging words.
We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times!
From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate.
Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.
Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.
- Setor: Agricultura
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Supports advanced requirements & support is awesome
Avaliado em 08/04/2020
Excellent
Excellent
Vantagens
I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site. I learned the hard way that other delivery tracking/notification systems can't handle this. Before I started paying, I started with the free version and I got stuck with the file import. I emailed support thinking that, as a free user, I wouldn't get support, but I got an answer within a couple of hours AND it solved my problem! They attached the correct import spreadsheet and that fixed it.
Desvantagens
There's a few little quirks in using the software - eg the page in which I tried to put in my billing info was unresponsive. I used the chat feature and immediately got a response with a workaround solution. Also, it took me a while to figure out how to customize the different notification emails. You sort of have to go to multiple places but I now realize that the tremendous flexibility in how these emails are set up and what info they include make it tailor fit my needs and it's easy now.
Alternativas consideradas
Route4MeRazões para mudar para o Detrack
Flexibility, value for money, great support, transparent pricingResposta do Detrack Systems
Hey, Nevra!
Thank you much for your kind, encouraging words. As always, our support team will do their best to solve any issue you're facing (regardless of the plan you're on), as our goal is for ALL Detrack users to have the best, seamless experience possible using our solution.
As we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.
Thank you once again for the positive review, Nevra!
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
So far so good.
Avaliado em 26/07/2021
So far so good.
So far so good.
Vantagens
Effective software with simple functions available that allows all users to understand and use easily.
Desvantagens
Integration - Integration steps is complex and difficult to understand, and requires a lot of assistance from Detrack Support.
Resposta do Detrack Systems
Hey Jasmine,
Thank you so much for your review.
As Detrack is designed to be user-friendly, we are glad to hear you find our effective software with the simple functions available easy to understand and use for all users.
And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.
Thank you once again for the review, Jasmine.
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent Software
Avaliado em 28/05/2020
wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us...
wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!
Vantagens
The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.
Desvantagens
It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful
Resposta do Detrack Systems
Thank you so much for your encouraging words.
As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease.
Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement.
And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.
Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.
- Setor: Energias renováveis e meio ambiente
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Very handy tool for our battery collection service
Avaliado em 28/07/2021
Very satisfied with the software and level of support. Allows me to schedule customer pickup...
Very satisfied with the software and level of support. Allows me to schedule customer pickup requests and for my contractor to then schedule these with their drivers. The customer & I are then notified when the pickup is scheduled for and then receive a POD when it has been performed. Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
Vantagens
Our application of detrack is probably a little left field but we find it invaluable for running our battery collection service. Very easy to setup and use. Provides a great customer experience with notifications as to when we are going to perform their collection and deliver a replacement battery container and send them a POD once the job has been done. Based on the bar coded serial numbers on our containers I can track which customer site a containers has come from if there are any issues.
Desvantagens
Completed jobs are marked on the Calendar as green however jobs that have been scheduled (assigned a driver & date) and those that haven't are both shown as blue, so I cannot distinguish between them.
Resposta do Detrack Systems
Hey David,
Thank you so much for your encouraging words.
As Detrack is designed to be user-friendly, we are glad to hear you find our solution easy to set up and use.
We're also pleased to hear that Detrack is invaluable for running your battery collection service.
And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.
Thank you once again for the kind review, David.
Perguntas frequentes sobre o Detrack
Abaixo estão algumas perguntas frequentes sobre o Detrack.P: Que tipo de planos o Detrack oferece?
O Detrack oferece os seguintes planos de pagamento:
- A partir de: 26,00 US$/mês Ver planos de pagamento
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Detrack?
Os clientes habituais do Detrack são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Detrack está?
O Detrack está nos seguintes idiomas:
alemão, chinês, chinês tradicional, espanhol, finlandês, francês, grego, indonésio, inglês, italiano, japonês, letão, malaio, neerlandês, português, tailandês, vietnamita
P: O Detrack é compatível com dispositivos móveis?
O Detrack é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Detrack se integra com quais outros aplicativos?
O Detrack se integra com os seguintes aplicativos:
8x8 Contact Center, Adobe Commerce, BigCommerce, BurstSMS, Cart Storefront, CartonCloud, Ecwid, QuickBooks, Shopify, Squarespace, Twilio, Volusion, Vonage Business Communications, WooCommerce, Zapier
P: Que nível de suporte o Detrack oferece?
O Detrack oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Detrack.
- Sistemas de Gestão de Frotas
- Sistemas de Mensageria
- Software de Gestão de Entrega
- Software de Logística
- Sistemas de Gestão de Transportes
- Programas Rastreadores de GPS
- Sistemas para Transportadora
- Software para Gestão de Frete
- Software para Expedição Logística
- Sistemas de Expedição
- Software de Rastreamento de Entregas
- Software de Distribuição de Serviços Alimentares
- Sistemas de Roteirização
