Sobre o Detrack

O Detrack, que oferece o primeiro motorista gratuitamente para sempre, é um eficaz software de gestão de entregas que permite rastrear seus veículos ao vivo em um mapa e capturar comprovantes de entrega eletrônica em tempo real usando apenas o aplicativo para iOS/Android. Os aplicativos foram traduzidos para 26 idiomas e estão sendo usados diariamente em todo o mundo para concluir milhões de entregas.

Desde atualizações instantâneas do status da entrega em tempo real até a captura de evidências, como assinatura do cliente, tempo de conclusão do trabalho, rejeição de itens ou entregas com falha, evidência fotográfica da conclusão do serviço e automação do suporte ao cliente; o Detrack lida com tudo.


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Está em dúvida sobre o Detrack? Compare com uma alternativa popular

Detrack

4,9 (31)
VS.
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Preço inicial

26,00 US$
ano
199,00 US$
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

63
74

Integrações

16
5

Praticidade

4,8 (31)
4,4 (388)

Relação qualidade/preço

4,8 (31)
4,3 (388)

Atendimento ao cliente

4,8 (31)
4,4 (388)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,9 /5
(31)
Relação qualidade/preço
4,8/5
Recursos
4,7/5
Praticidade
4,8/5
Suporte ao cliente
4,8/5

Já tem o Detrack?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 31
Roland
Classificação geral
  • Setor: Vinhos e licores
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent software built by smart team who knows their customers well

Avaliado em 24/04/2020

I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp...

I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!

Vantagens

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.

Desvantagens

Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.

Resposta do Detrack Systems

Hey, Roland!

Thank you much for your kind, encouraging words.

We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times!

From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate.

Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

Stephen
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Detrack For Routing our daily Deliveries

Avaliado em 22/12/2023

Was an easier platform to use than others and the cost and time savings that Detrack has created...

Was an easier platform to use than others and the cost and time savings that Detrack has created outweighs and cost of the system itself. A real users system to manage a multitude of vehicls in personalised situations.

Vantagens

The incredible amount of time saved from using a less conventional non platform based system. The ease of use of the system itself and the capabilities that are available to the customer that you never even realised were possible.

Desvantagens

The split connection from Detrack to Elastic Routing for optimsing. Other platforms offer an integrated optimization function which is an additional time saver, would be nice for Detrack to have this optimisation for better fleet management.

Alternativas consideradas

Track-POD

Razões para mudar para o Detrack

Cost was an element of course, as we are at the stage of managing a very busy but small fleet of vehicles, therefore needing the technology there but having to be careful not to overspend on the services until there has been more growth.

Resposta do Detrack Systems

Thank you so much for taking the time to review Detrack. We value your feedback and support.

Jasmine
Classificação geral
  • Setor: Logística e cadeia de fornecimento
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

So far so good.

Avaliado em 26/07/2021

So far so good.

So far so good.

Vantagens

Effective software with simple functions available that allows all users to understand and use easily.

Desvantagens

Integration - Integration steps is complex and difficult to understand, and requires a lot of assistance from Detrack Support.

Resposta do Detrack Systems

Hey Jasmine,

Thank you so much for your review.

As Detrack is designed to be user-friendly, we are glad to hear you find our effective software with the simple functions available easy to understand and use for all users.

And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the review, Jasmine.

Nevra
Classificação geral
  • Setor: Agricultura
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Supports advanced requirements & support is awesome

Avaliado em 08/04/2020

Excellent

Excellent

Vantagens

I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site. I learned the hard way that other delivery tracking/notification systems can't handle this. Before I started paying, I started with the free version and I got stuck with the file import. I emailed support thinking that, as a free user, I wouldn't get support, but I got an answer within a couple of hours AND it solved my problem! They attached the correct import spreadsheet and that fixed it.

Desvantagens

There's a few little quirks in using the software - eg the page in which I tried to put in my billing info was unresponsive. I used the chat feature and immediately got a response with a workaround solution. Also, it took me a while to figure out how to customize the different notification emails. You sort of have to go to multiple places but I now realize that the tremendous flexibility in how these emails are set up and what info they include make it tailor fit my needs and it's easy now.

Alternativas consideradas

Route4Me

Razões para mudar para o Detrack

Flexibility, value for money, great support, transparent pricing

Resposta do Detrack Systems

Hey, Nevra!

Thank you much for your kind, encouraging words. As always, our support team will do their best to solve any issue you're facing (regardless of the plan you're on), as our goal is for ALL Detrack users to have the best, seamless experience possible using our solution.

As we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the positive review, Nevra!

Avaliador Verificado
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent Software

Avaliado em 28/05/2020

wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us...

wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!

Vantagens

The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.

Desvantagens

It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful

Resposta do Detrack Systems

Thank you so much for your encouraging words.

As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease.

Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement.

And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

Exibindo 5 avaliações de 31 Leia todas as avaliações

Perguntas frequentes sobre o Detrack

Abaixo estão algumas perguntas frequentes sobre o Detrack.

O Detrack oferece os seguintes planos de pagamento:

  • A partir de: 26,00 US$/ano
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Detrack são:

11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O Detrack está nos seguintes idiomas:

alemão, chinês, chinês tradicional, espanhol, finlandês, francês, grego, indonésio, inglês, italiano, japonês, letão, malaio, neerlandês, português, tailandês, vietnamita

O Detrack é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Detrack se integra com os seguintes aplicativos:

8x8 Contact Center, Adobe Commerce, AmeriCommerce, BigCommerce, BulkSMS, BurstSMS, CartonCloud, Ecwid, QuickBooks, Shopify, Squarespace, Twilio, Volusion, Vonage Business Communications, WooCommerce, Zapier

O Detrack oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Detrack.