SendGrid

SendGrid

Email Delivery. Simplified.

4.4/5 (298 avaliações)

Resumo do SendGrid

The SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.

On Average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.

Actionable, Real Time Analytics
Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.

Reputable Experience
SendGrid is the email delivery platform of choice for 79,000 web application companies and developers, including Uber, Airbnb, Twilio, Spotify, and Pandora. SendGrid delivers more than 45 billion emails per month, for both small and enterprise level companies.

Whether you're sending 100 emails or billions of emails per month, SendGrid's infrastructure is ready to scale and meet the demand at any moment.

Preços

A partir de
$15/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Inglês

Avaliações do SendGrid

Classificação geral
4.4/5
89% avaliações positivas
167
Excelente
99
Muito bom
17
Média
6
Ruim
9
Péssimo
Traduzir com Google

An Easy to Use Email Marketing Software

Usado Semanal durante 1 a 5 meses
Avaliado em 05/07/2018
Fonte da avaliação: Capterra

The detailed stats from each email campaign is amazing, and the Unsubscribe groups option really helped with GDPR compliance

Vantagens

1. On the bottom left side of the dashboard is a small reputation percentage bar, that measures your reputation. The bar is updated daily based on your email sends, your reputation goes down if your email bounces or is marked as spam.
2. Stats: SendGrid provides A LOT of data on the performance of your email campaigns, these stats are: Requests, Delivered, Opens, Unique Opens, Clicks, Unique Clicks, Unsubscribes, Spam Reports, Bounces, Blocks, Bounce Drops, Spam Report Drops, Unsubscribe Drops and Invalid Emails. SendGrid also provides stats such as: Global Stats, Category Stats, Category Comparison, Subuser Stats, Subuser Comparison, Geographical, Email Clients & Devices, Mailbox Provider Stats, Mailbox Provider Comparison, Browser Stats, and Browser Comparison
3. A/B Testing
4. Unsubscribe Groups: This is without doubt my favorite feature from SendGrid. When you click on "Marketing" on the left side of your dashboard, and select tour from the drop down, it sort of lists steps to set up for sending marketing emails. Step 3 on the list of things to do is to create unsubscribe groups. Here you can Create groups that represent types of email that you regularly send to your recipients. If a recipient chooses to unsubscribe, they will have the option of selecting which of these groups they want to unsubscribe from.

Desvantagens

1. The Email templates in SendGrids gallery are a bit basic which initially wasn't a problem as I liked creating my own template, but I did not like how I couldn't modify the "columns" module to my taste.

I wanted to create a template with three columns with the center column bigger than the two on the side. The idea was to have my client's images linking to their projects (On their websites) on the side columns, with the write up in the center column.
However, that couldn't be done (At least so far it seems so as I can't find any option to tweak the size/width of each column) as each column has an equal width.

2. No automation function: I'd like to create a sort of If/Then sequence where I can resend an email to a group of people after x days, for example, I'd like to resend an email (With a different heading of course) to people who have not opened the first email after four days.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação

9.0/10
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Get into the SendGrid Accelerate Program

Usado Diariamente durante 1 a 5 meses
Avaliado em 02/05/2019
Fonte da avaliação: Capterra

Our company currently uses SendGrid for all promotional and transactional marketing emails. Our marketing team designs via the HTML editor all our promotional emails, A/B tests, category stats, and segments contact lists inside SendGrid. Our backend RoR setup up the majority of the implementation - he claimed it to be exceptionally easy. For us SendGrid allows us to keep track of all our emails in one place. Rather than having one email service provider for promotional emails (ActiveCampaign, MailChimp, etc) and one email service provider for transactional emails (Mailgun, Mandrill, etc.), we are able to have them all in one place.

Vantagens

Compared to other email service providers, SendGrid has an exceptional deliverability rate. Being a global company and have thousands of users all over the world, we have never had an issue with delivering emails. Over 99% on all promotional campaigns and a near perfect rate on all our transactional emails.

SendGrid has an extremely simple UI/UX. From creating emails in the editor via HTML or drag & drop, to being able to manage our unsubscribe lists and even viewing KPIs on emails and specific categories; SendGrid is extremely intuitive.

Being a startup and going through an accelerator program in the GAN network, we were able to take advantage of SendGrid Accelerate program and leverage SendGrid training, resources, and early beta access to new products. Not to mention their dedicated IP address.

Desvantagens

I've had trouble setting up their tracking with our website via Google Tag Manager. Followed their instructions and ended up contacting SendGrid support and they said that we needed to implement the code on the actual website. Wish we could have it done with Google Tag Manager.

SendGrid recently launched automation/sequences. While this is still in beta, they have a weird setup where you must configure your entire contact list twice to be able to put contacts through the automation. It will be interesting to see their roadmap for this product as they continue to develop the marketing side of their product.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Traduzir com Google

SendGrid offers a great transactional email API, but deliverability & support issues hold it back

Usado Diariamente durante 6 a 12 meses
Avaliado em 01/08/2018
Fonte da avaliação: Capterra

Easy integration into our platform and deliverability metrics. Dedicated IP, if you pay for it.

Vantagens

We use SendGrid for transactional emails, such as welcome messages & notifications. Generally, SendGrid offers great tools to integrate emails into a variety of different application platforms and programming languages. We really like its level of detail when checking on the status of emails. Sendgrid is also free for basic transactional emails, which makes it easy to try and ensure it will work with your application. We use a third-party library called Nodemailer with Sendgrid, so switching from a different service to Sendgrid was trivial.

Desvantagens

While the service is easy to use and offers comprehensive email activity metrics, there are a few things about it we didn't like. First, because the free tier uses shared IPs, we consistently had emails that wouldn't get delivered because of IP blocks. There were a handful of IPs that we had that experience with, and it persisted for weeks -- without any support intervention. Sendgrid must have deliverability metrics on their side as well, so I am surprised they didn't drop these IPs from their IP pool proactively. We had to upgrade to the PRO plan, which was the least expensive plan that had a dedicated IP. We also had to pay extra for 30 days of email history, you get 3 days by default. I'd love to see all these options be a-la-carte, but I get that you need to make revenue somehow, and few companies send enough emails to justify jumping to the next paid plan -- unless you NEED that deliverability guarantee that you get w/ dedicated IPs, which we did.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
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Sendgrid shines on mass mailing, but lacks some required features

Usado Diariamente durante Mais de dois anos
Avaliado em 25/07/2018
Fonte da avaliação: Capterra

Transactional email

Vantagens

Sendgrid is ready for your scale. From the smallest Saas apps to the largest enterprises, Sendgrid was built with scale in mind. It handles transactional emails very well, and is relatively simple to integrate into your codebase or product workflow. Templates come out of the box, but some coding knowledge is needed to style transactional emails. All templates can be easily versioned.

Concerns on security and blacklisting are limited. As long as you follow their recommendations, Sendgrid will deliver your email.

Pricing is very fair and generous. In years of use, I've never gone over a plan limit.

Desvantagens

Functionality can be limited in interesting ways depending on your plan. On the most basic paid plans, several code features are just missing. Reporting is the most glaring issue, with basic reporting showing only a rolling group of recently sent emails. Without a deeper dive into your logs, you may miss issues.

Transactional emails also lack some features that seem required, like weblinks for email and easy native unsubscribe. There are workarounds for both, but not without challenges. Version tracking for templates is also completely missing, unless you use new versions for each edit you make.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
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Long time customer with 15+ active accounts

Usado Diariamente durante Mais de dois anos
Avaliado em 01/03/2019
Fonte da avaliação: Capterra

SendGrid was the first to market and has grown more and more powerful over the years, while keeping pricing low and even free pending your needs. Excited to continue plugging it into my side projects and companies.

Vantagens

I've used SendGrid for years. They have a 1-click "provision" feature inside the Heroku app store that starts at $0 /month until you hit profit-worthy volume (10k+ emails /month).

The API for sending transactional emails is great, however I have not tried their email marketing feature.

I'm such a big SendGrid fan, in fact, that I built a free SendGrid analytics tool that generates reports for other customers (+ myself) to send better transactional emails: https://lesstransactional.com.

Desvantagens

While building our free SendGrid analytics tool, it became apparent that the "Email Activity" API has a much lower rate limit (ie 10 requests per 5 minutes) than the regular sending APIs.

This required us to make restrictive changes to the app at the last minute, and their support team was unwilling to increase the rate limit for our use case.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10

Preço do SendGrid

A partir de
$15/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Free Plan: up to 40,000 emails during free 1 month trial.

Paid plans available beginning at $14.95/mo.

Recursos do SendGrid

  • API
  • Bate-papo
  • Monitoramento
  • Notificações automáticas
  • Relatórios e estatística

  • Conferências
  • Gravação de chamadas
  • Identificador de chamadas
  • Integração de CRM
  • Integração de SMS
  • Integração de terceiros
  • Mensagens instantâneas
  • Mensagens por voz
  • Monitoração de chamadas
  • Painel de atividades
  • Recebimento
  • Relatório de chamadas
  • Roteamento de chamadas
  • Transferência de chamadas
  • Vídeo conferência ao vivo

Mais informações sobre SendGrid

Principais recursos do SendGrid

  • A/B Testing
  • API KEY Permissions
  • Alerts / Notifications
  • Campaign Reporting
  • Category Tag
  • Contact Management API
  • Content Management
  • Custom API Integration
  • Custom Categories
  • Custom Fields
  • Custom Integration
  • Customer Segmentation
  • Customizable Branding
  • DKIM Customization
  • Dedicated & Multiple IP Addresses
  • Deliver, Open, Bounce Rates, Clicks, Spam reports
  • Domain Level Load Balancing
  • Drag & Drop Editor
  • Email Analytics
  • Email Reports
  • Email Template Engine
  • Engagement Tracking
  • Feedback Loop
  • Geography, Device, and ISP Statistics
  • Google Analytics integration
  • IP Whitelabeling
  • ISP Monitoring
  • Individual Campaign Statistics
  • List and Contact Management
  • Marketing Email Services
  • Module Library
  • Open & Click Tracking
  • Parse Webhook
  • Performance Monitoring
  • Real-time Data
  • Recipient Management
  • Reputation Monitoring
  • Responsive Layouts
  • SMTP API
  • SMTP Relay
  • SMTP Service
  • SPAM Filter Testing
  • Scheduling Management
  • Step-by-Step Wizards
  • Sub-user API
  • Subscription Tracking
  • Substitution Tags
  • Suppression List Management
  • Testing Management
  • Track Email Activity at User Level
  • Two-Factor Authentication
  • Unsubscribe Tracking
  • View Statistics by Time Period

Vantagens

SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.

Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.

Análise do GetApp

A mail server built for developers, by developers, SendGrid is a cloud-based service that virtually eliminates the complexities that typically go along with sending emails on a large scale. In addition to sending emails on behalf of its clients, SendGrid also saves its users time and money, and offers reliable delivery to the inboxes of email recipients.

SendGrid improves email deliverability for application-generated email. Its key features also include the Event Webhook, which allows developers to provide their companies with details across all emails sent through SendGrid, and the Parse Webhook, which allows senders to parse the attachments and contents of incoming emails.

Marketing Dashboard

O que é o SendGrid?

SendGrid was created to improve the lives of developers. The cloud-based solution does this by offering an email infrastructure that relieves developers of the costs and complexities that typically go along with building their own email infrastructures. This enables developers to focus on their core businesses, rather than focusing on email alone.

By using SendGrid, companies can decrease the percentage of emails that end up in spam folders or end up disappearing altogether. This is all done without having to dedicate any extra time or money to securing infrastructures and practicing deliverability monitoring. SendGrid handles the heavy lifting for its clients, providing a way to integrate into any app to improve email deliverability rates. SendGrid also analyzes email campaigns with real-time analytics to drive sound business decisions. Developers are able to categorize separate email campaigns and track statistics down to the email address level.

Recipient List

Principais recursos do SendGrid

Transactional Email

SendGrid offers transactional email delivery that is scalable and reliable. Included in SendGrid’s platform are shared or dedicated IP addresses, email authentication, ISP feedback loops, outbound spam monitoring, and IP reputation scoring.

Integrate SendGrid into your transactional email program using the solution’s web and SMTP APIs, along with an SMTP relay that allows you to decide which integration method makes the most sense in your business environment. SendGrid offers support for multiple development frameworks. Libraries and code samples are also available.

Statistics Dashboard

Marketing Email

SendGrid’s email delivery platform delivers more than 13 billion emails each month for more than 180,000 small, medium, and large-size organizations. Thanks in large part to a whitehat sender reputation, SendGrid’s customers experience very low spam rates.

Use SendGrid’s campaign creation wizard to design your next email marketing campaign. Pre-designed email templates offer you flexibility in terms of how your campaign will look. Meanwhile, a drag and drop editor makes it easy to institute changes to your campaign at any time. You also have the option to use your own HTML, and to schedule campaign delivery times.

Campaign Creation Wizard

Advanced Deliverability

SendGrid facilitates the deliverability of transactional and promotional mobile emails all from a unified platform. This saves businesses time by consolidating the process, and it eliminates the need to deal with multiple vendors. Common email types that SendGrid supports include email marketing campaigns, newsletters, promotional campaigns, and trigger-based notifications and alerts.

SendGrid authenticates email senders, which is one of the ways that the platform is able to ensure such high levels of email deliverability. The solution also protects server-to-server connections and uses outbound spam monitoring to ensure your emails never disappear en route.

Spam Reports

Email Analytics

Real-time analytics and reporting features provide valuable insight into the performance of any email campaign. SendGrid uses an Event Webhook, along with a statistics dashboard, to give its users all the detailed information they need. Developers can track email requests, deliveries, bounce rates, spam reports, clicks, opens, and unsubscribes in real-time. They can also create customized reports based on the timeframe, email category, ISP geography, or device-type.

To dig into your own email campaigns, select a campaign from your dashboard and take a look at the real-time click-through rates and bounce rates. You’ll also see a summary view of all of your campaigns, which is useful for monitoring overall campaign effectiveness and recipient list growth. Active support and document resources are available if you need help through this process.

Analytics Dashboard

Integrações do SendGrid

SendGrid integrates with any web app through a SMTP relay or a Web API. Integration usually takes less than five minutes to complete.

SendGrid also integrates with many marketing solutions partners, including Hubspot and Pardot. These partners provide frontend services to their customers, and SendGrid provides the backend email infrastructure.

Preço do SendGrid

SendGrid offers a tiered pricing structure based on the number of emails sent and access to various, advanced APIs. New users can send up to 200 emails a day for free, with no credit card necessary.

Resumo do SendGrid

  • Improves email deliverability for application-generated email.

  • Eliminates the complexities that go along with sending emails on a large scale.

  • Offers reliable delivery to the inboxes of email recipients.

  • Allow developers to provide companies with details across all email sent through SendGrid.

  • Works with some of the largest app companies on the market.

Perguntas frequentes sobre o SendGrid

Abaixo estão algumas perguntas frequentes sobre o SendGrid.

P: Que tipo de planos o SendGrid oferece?

O SendGrid oferece os seguintes planos de pagamento:

A partir de: $15/mês

Modelo de preços: Gratuito, Assinatura

Avaliação gratuita: Disponível

Free Plan: up to 40,000 emails during free 1 month trial.

Paid plans available beginning at $14.95/mo.

P: Quais são os principais recursos do SendGrid?

O SendGrid oferece os seguintes recursos:

  • A/B Testing
  • API KEY Permissions
  • Alerts / Notifications
  • Campaign Reporting
  • Category Tag
  • Contact Management API
  • Content Management
  • Custom API Integration
  • Custom Categories
  • Custom Fields
  • Custom Integration
  • Customer Segmentation
  • Customizable Branding
  • DKIM Customization
  • Dedicated & Multiple IP Addresses
  • Deliver, Open, Bounce Rates, Clicks, Spam reports
  • Domain Level Load Balancing
  • Drag & Drop Editor
  • Email Analytics
  • Email Reports
  • Email Template Engine
  • Engagement Tracking
  • Feedback Loop
  • Geography, Device, and ISP Statistics
  • Google Analytics integration
  • IP Whitelabeling
  • ISP Monitoring
  • Individual Campaign Statistics
  • List and Contact Management
  • Marketing Email Services
  • Module Library
  • Open & Click Tracking
  • Parse Webhook
  • Performance Monitoring
  • Real-time Data
  • Recipient Management
  • Reputation Monitoring
  • Responsive Layouts
  • SMTP API
  • SMTP Relay
  • SMTP Service
  • SPAM Filter Testing
  • Scheduling Management
  • Step-by-Step Wizards
  • Sub-user API
  • Subscription Tracking
  • Substitution Tags
  • Suppression List Management
  • Testing Management
  • Track Email Activity at User Level
  • Two-Factor Authentication
  • Unsubscribe Tracking
  • View Statistics by Time Period

P: Quem costuma usar o SendGrid?

Os clientes habituais do SendGrid são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o SendGrid está?

O SendGrid está nos seguintes idiomas:

Inglês

P: Que tipo de planos o SendGrid oferece?

O SendGrid tem os seguintes planos de preços:

Gratuito, Assinatura

P: O SendGrid é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o SendGrid.

P: O SendGrid se integra com quais outros aplicativos?

O SendGrid se integra com os seguintes aplicativos:

Ambassador, Bitium, ChargeOver, Custora, Leftronic, LoginRadius, Net-Results, Oempro, SeamlessGov, Zapier

P: Que nível de suporte o SendGrid oferece?

O SendGrid oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo