Sobre o Rise
Rise é um software de recursos humanos baseado na nuvem que ajuda as empresas com as responsabilidades de gestão de pessoas, recrutamento e desempenho. O software oferece às empresas ferramentas essenciais, como integração, agendamento, folha de pagamento e muito mais.
Também ajuda as empresas a valorizar os funcionários e ajudá-los a crescer.
Três meses grátis ao agendar uma demonstração.
Preços a partir de:
Sem informação do fornecedor
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Rise
Consumidores típicos
- Autônomos
- Pequenas empresas (2-50)
- Médias empresas (51-500)
- Grandes empresas (500 ou mais)
Implantação
- Baseado na nuvem
- Instalação local
Mercados
Canadá
Idiomas
francês, inglês
Preços a partir de:
Sem informação do fornecedor
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Rise
Imagens
Recursos
Total de recursos do Rise: 38
Alternativas
QuickBooks Desktop Enterprise
ADP Workforce Now
BambooHR
Giraffe
Avaliações
Já tem o Rise?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Software
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
We've been using Rise for payroll and absolutely love it
Avaliado em 10/04/2018
Vantagens
As our company has grown Rise has always been able to accommodate anything we need. I also cant say enough good things about their customer support; from their support onboarding to quickly answering any questions that come up from payroll to payroll I have always been so impressed.
Desvantagens
Once a payroll has been submitted there is no way to reopen it, make changes, and resubmit. i do wish I had this ability but any time we've made a mistake or needed to make a change they have always worked with us to find a solution.
Resposta do Rise
Thank you for your feedback. We are really pleased to hear that you have had a great experience with Rise!
Just so you know, once you submit a payroll, you can then edit it and resubmit over and over. However, once you do the final approval, the payroll is complete. Having said that, we are always happy to help to find a solution if and when you need us.
All the very best,
The Rise People Team
[email protected]
1-888-393-3483
- Setor: Serviços de informação
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Everything needed for payroll, stellar customer support
Avaliado em 10/04/2018
Vantagens
Customer support is far and away the best part of this software. If anything goes wrong they will fix it.
Desvantagens
The main interface hasn't changed a lot since Paysavvy and is showing its age.
When I sign in, automatically create the next payroll if it's due soon, rather than making me click "Create Next Payroll". When I add a new rule or click Save, don't force a refresh of the whole page, but persist as is. When I click Submit, skip the need to "View Results" and go straight to a summary report that has all of the information broken out. I always need the invoice data.
Detecting statistical exceptions would be great. For example, I once accidentally entered all of employee's time for a pay period as both regular time and overtime. It would be nice for Rise to point out when an employee's hours are significantly different from their median.
Web Service API access to the invoice data in particular is something I've wanted for a while. I have a script that scrapes this data and inserts into my accounting system, because it takes a long time to do by hand.
Resposta do Rise
Thank you for your feedback - these are great suggestions. Your feedback is being reviewed by our product team for consideration. If you would like information about our API or would like to discuss access to data, please feel free to reach out to us using the contact details below anytime and we would be happy to help.
All the very best,
The Rise People Team
[email protected]
1-888-393-3483
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Getting personalized customer service is more difficult now than when it was free.
Avaliado em 10/03/2022
I was a pretty happy customer initially but after transitioning from the free to the paid service,...
I was a pretty happy customer initially but after transitioning from the free to the paid service, have experienced worse customer support. I also find it frustrating that the payroll cutoff dates are so far out from the actual pay date. When my staff person was ill with covid, I was forced to predict a full week of work for her, which she ended up not being able to work, and so she was overpaid for 31 hours and her ROE is incorrect. When she was able to return to work over a month later, she was in the position of owing me those 31 hours.
Vantagens
I am a first time business owner and first time administering payroll so using Rise was amazing as they took care of the deductions and direct deposits for my team and it was a huge weight off my shoulders. The service was free for companies with less than 10 employees which was amazing. When I needed help I was usually able to get help quickly either by online chat (even though times to access it were quite limited) or by email and I really appreciated getting to communicate back and forth with difficulties I was having or mistakes that I made. I definitely made the most of the system and customer service was amazing and patient with me.
Desvantagens
The free service was discontinued and now that I am a paying customer, I have a harder time accessing customer support which was disappointing and counter intuitive. I can no longer access online chat at all and the last issue I had, for which I submitted two tickets, was never responded to. And it was a serious issue. I had a staff member fall seriously ill to covid and took an extended leave and I completed her ROE incorrectly which has delayed her ability to collect EI. I initially waited to see if I would get a response before completing the ROE myself, but it was over a week and I had heard nothing back, despite submitting a second ticket, so I just did it on my own, made an error and as I mentioned, delayed her support response. It was a rep at EI who called to clarify the mistake I made so that her application could proceed.
Resposta do Rise
Hi Theresa, first and foremost, we want to thank you for your honest and detailed feedback. Although we were fortunate to have experienced great growth over the past year, one area that we've had a harder time to keep up with was in Client Support. This is something that we plan to learn and grow from. Your feedback helps us do that.
We want you to know that we're aware of the work we need to do, and every team across the organization has been working hard the past couple of months to revamp our client support processes, tools, and training to reimagine every interaction a client has with us. We doubled our support team members so we can respond to and resolve tickets faster. We've implemented a new support request form and ticket routing process to speed up ticket responses. And we're improving our live chat experience and will have that back by the end of May.
Please know our entire company is focused on righting the ship to deliver the customer support you
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
RISE are incredibly customer focused. They spent a lot of time getting to know us and our...
Avaliado em 18/04/2018
It moved our manual processes to automated for absence tracking, employee file management and...
It moved our manual processes to automated for absence tracking, employee file management and access which made we could focus internally on more strategic objectives and allowed us to provide improved customer service to our staff.
Vantagens
Ease of interface for employees including employee photos. Ability to track all types of absence. Able to upload employee documents to their employee file which they can access online 24/7 access.
Desvantagens
Some initial issues with Quebec set up in relation to payroll and benefits which involved our finance staff having to do a lot of work manually which was not anticipated. This has now been resolved.
Resposta do Rise
Thank you for your review, Catherine. We're so pleased to hear that Rise helped improve customer service to your staff and free up more of your time so you could focus more on strategic objectives. We also want to apologize for any issues related to the Quebec set up that may have caused you more manual work. We would very much appreciate any more feedback or comments you may have in future. Please feel free to reach out to us anytime using the contact details below.
All the very best,
The Rise People Team
[email protected]
1-888-393-3483
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
product has improved over the last year or so. Good custom reporting options.
Avaliado em 16/04/2018
Vantagens
like the access to the data so we can run our own customized reports
Remittances and T4 all taken care of
Better now than in the past. At the beginning it felt like we were beta testing.
Customer support staff seem more knowledgeable now
Good follow through when we do have a problem or question
Desvantagens
unexplainable glitches (ie accrued vacation pay missing for some employees on one run)
Some Rise standard reports don't seem to include info needed to match the report name
Lose the titles when scrolling down a page of employees. If there was a way to "freeze panes" it would be very helpful.
Resposta do Rise
Thank you Sue, we really appreciate your feedback! It's great that you like the full access to your data so you can run customized reports and that you feel Rise's software and support have been improving. Your feedback on the product is very helpful to us. We review all of our customers' feedback regularly and prioritize development based on commonly requested enhancements. Thank you again for your insight and we look forward to continuing to work with you.
All the very best,
The Rise People Team
[email protected]
1-888-393-3483
Perguntas frequentes sobre o Rise
Abaixo estão algumas perguntas frequentes sobre o Rise.P: Que tipo de planos o Rise oferece?
O Rise oferece os seguintes planos de pagamento:
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Rise?
Os clientes habituais do Rise são:
11 - 50, 51 - 200, 201 - 500
P: Em que idioma o Rise está?
O Rise está nos seguintes idiomas:
francês, inglês
P: O Rise é compatível com dispositivos móveis?
O Rise é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Rise se integra com quais outros aplicativos?
Não temos informações sobre quais integrações o Rise oferece.
P: Que nível de suporte o Rise oferece?
O Rise oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Rise.
