Fiverr Workspace

And.co caught my eye because I was in search of a new system for my business. I wanted a simple system that was robust. I needed to be able to track time, submit proposals and contracts, and be able to print out reports as needed. And.co was able to do all of that for me. I came from a system that charged me based off of how many clients I have (which is ridiculous for a freelancer). And.co doesn't do that. I have the ability to have unlimited clients for a cheaper rate than the old system I was using. I am excited to see what other improvements they make. It's a great system for a freelancer!

Nothing has been a deal-breaker so far. There were a few things I needed to reach out to customer support about but they were prompt in their reply and were very helpful. I think the only thing I would probably suggest is offering an option to be able to automatically round up tickets to the nearest 1/4 hour mark. I have always billed by the quarter-hour but now have to manually adjust the time before I invoice (which is a pain). My old system had an option I could turn on and it would automatically round up the timer to the nearest quarter hour once it was stopped.

I loved the clean, modern user interface. It is a bit glitchy sometimes but was still really nice to work in. Before AND.CO I was doing all of my invoices manually and it was not working out well. AND.CO put all of my client info and time tracking in one place, allowed me to finally process credit cards, and manage invoices efficiently. It was a godsend when I first found it, but then it was bought out.

The only feature AND.CO lacked for me at first was a place to take down client notes during meetings. My client notes were the only things not organized somehow within AND.CO. I sent them a feature request for it and after some time it was accepted and implemented. I had never had a company actually listen to my feedback and that felt amazing. The only glitch I've experienced with the software features themselves has been in the Terms section under Projects. I add Product Services (ex: Logo Design, Website Design) and set their rates of pay and then track time in the Project and label the tracked time with those Services but when I go to invoice the Project it doesn't properly show how many hours were tracked under each Service. I can send an invoice anyway, but I'd much rather show the client what the hours they are paying for went into.

Being able to market your skill is what I love about being on Fiverr. You can set the price for your talent and it will sell at and I love that your price increases as the value increases.

I love everything. So far so good. I love it

It has so many features in one place. Proposals and contracts along with invoicing and accounting features to be able to take a project from start to finish with a client.

Switching between lists to keep different clients/projects organized can sometimes get tricky, but that may just be me losing track of which list I am in.