---
description: Avaliações detalhadas do Vocalcom Salesforce Edition com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Vocalcom Salesforce Edition com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vocalcom Salesforce Edition - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/231/customer-service/software) > [Vocalcom Salesforce Edition](/software/2053432/vocalcom-salesforce-edition)

# Vocalcom Salesforce Edition

Canonical: https://www.getapp.pt/software/2053432/vocalcom-salesforce-edition

> Conecte a melhor tecnologia em contact center cloud ao CRM líder de mercado e proporcione uma suave experiência omnicanal ao cliente
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Probabilidade de recomendação**.

-----

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 1 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço |  | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Vocalcom
- **Location**: Paris, França
- **Founded**: 1995

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: espanhol, francês, inglês, português
- **Available Countries**: Argentina, Argélia, Barém, Brasil, Bélgica, Catar, Chile, Colômbia, Egito, Emirados Árabes Unidos, Espanha, França, Israel, Koweit, México, Paraguai, Peru, Reino Unido, Tunísia, Uruguai

## Recursos

- CRM
- Comunicação multicanal
- Real-Time Reporting
- Roteamento automático
- Roteamento de chamadas

## Opções de suporte

- Suporte por telefone

## Category

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)

## Categorias relacionadas

- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)
- [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software)
- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Sistemas de Telemarketing](https://www.getapp.pt/directory/1069/telemarketing/software)

## Alternativas

1. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews)
2. [Aircall](https://www.getapp.pt/software/100333/aircall) — 4.2/5 (459 reviews)
3. [Vocalcom Hermes360](https://www.getapp.pt/software/2053433/vocalcom-hermes360) — 4.9/5 (17 reviews)
4. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews)
5. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews)

## Avaliações

### "Good solution that adds value and integrates voice into Salesforce" — 4.0/5

> **Ivan** | *27 de janeiro de 2022* | Petróleo e energia | Recommendation rating: 8.0/10
> 
> **Vantagens**: Integration with Salesforce
Features set
Tailor made IVR
> 
> **Desvantagens**: Integration with existing Telco architecture has been longer than expected.
> 
> Vocalcom Salesforce Edition has been pivotal to our Digital transformation, in order to have the telephony channel integrated within Salesforce. The support provided has been great and today we are satisfied with the choice.

## Links

- [View on GetApp](https://www.getapp.pt/software/2053432/vocalcom-salesforce-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/vocalcom-salesforce-edition/> |
| en-AE | <https://www.getapp.ae/software/2053432/vocalcom-salesforce-edition> |
| en-AU | <https://www.getapp.com.au/software/2053432/vocalcom-salesforce-edition> |
| en-CA | <https://www.getapp.ca/software/2053432/vocalcom-salesforce-edition> |
| en-GB | <https://www.getapp.co.uk/software/2053432/vocalcom-salesforce-edition> |
| en-IE | <https://www.getapp.ie/software/2053432/vocalcom-salesforce-edition> |
| en-NZ | <https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition> |
| en-SG | <https://www.getapp.sg/software/2053432/vocalcom-salesforce-edition> |
| en-ZA | <https://www.getapp.za.com/software/2053432/vocalcom-salesforce-edition> |
| es | <https://www.getapp.es/software/2053432/vocalcom-salesforce-edition> |
| es-CL | <https://www.getapp.cl/software/2053432/vocalcom-salesforce-edition> |
| es-CO | <https://www.getapp.com.co/software/2053432/vocalcom-salesforce-edition> |
| es-MX | <https://www.getapp.com.mx/software/2053432/vocalcom-salesforce-edition> |
| fr | <https://www.getapp.fr/software/2053432/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.getapp.be/software/2053432/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.getapp.ca/software/2053432/vocalcom-salesforce-edition> |
| pt | <https://www.getapp.com.br/software/2053432/vocalcom-salesforce-edition> |
| pt-PT | <https://www.getapp.pt/software/2053432/vocalcom-salesforce-edition> |

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