--- description: Avaliações detalhadas do InfoCision com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o InfoCision com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: InfoCision - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Controle de Chamadas](/directory/749/call-tracking/software) > [InfoCision](/software/2054063/infocision) # InfoCision Canonical: https://www.getapp.pt/software/2054063/infocision > A InfoCision fornece soluções de marketing digital para empresas de vários setores do mercado, ajudando-as a tomar decisões embasadas. Os principais recursos incluem gestão de filas e e-mails, métricas de desempenho, bate-papo em tempo real, supervisão de e-mails, roteamento automatizado, ferramentas de colaboração e alertas. > > Verdict: Rated **3.3/5** by 3 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.3/5** | 3 Avaliações | | Praticidade | 3.7/5 | Based on overall reviews | | Suporte ao cliente | 3.7/5 | Based on overall reviews | | Relação qualidade/preço | 3.3/5 | Based on overall reviews | | Recursos | 3.3/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: InfoCision Management Corp ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - CRM - Call center de ligações de entrada - Call center misto - Distribuição automática de chamadas - Geração de leads - Gerenciamento de contatos - Gerenciamento de tickets de suporte - Gestão de call centers - Gravação de chamadas - Monitoração de chamadas - Painel - Painel de atividades - Rastreamento de chamadas - Relatório de chamadas - Roteamento de chamadas - Third-Party Integrations ## Opções de suporte - Email/Help Desk ## Category - [Software de Controle de Chamadas](https://www.getapp.pt/directory/749/call-tracking/software) ## Categorias relacionadas - [Software de Controle de Chamadas](https://www.getapp.pt/directory/749/call-tracking/software) - [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software) - [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software) - [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software) ## Alternativas 1. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews) 2. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (916 reviews) 3. [CallHippo](https://www.getapp.pt/software/107461/callhippo) — 4.4/5 (680 reviews) 4. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews) 5. [Genesys Cloud CX](https://www.getapp.pt/software/104597/genesys-cloud) — 4.3/5 (262 reviews) ## Avaliações ### "Faithful Partnership" — 4.0/5 > **Pablo** | *15 de setembro de 2021* | Gestão de organizações sem fins lucrativos | Recommendation rating: 10.0/10 > > **Vantagens**: InfoCIsion has been a great partner for many years now. IMC has been very flexible and reliable with the work and software. I think is very easy for users. > > **Desvantagens**: You can go back on the screens. This creates limitations for the operator to give an unforgettable positive experince. > > Our experience has been great. IMC has been a faithful partner for over 10 years. They work with us, are very flexible and reliable. IMC has done things very well over the year with us but one thing they have done well is the personalised relationship vendor-client that they have built with us. ----- ### "Ease of Use" — 5.0/5 > **John** | *15 de setembro de 2021* | Gestão de organizações sem fins lucrativos | Recommendation rating: 9.0/10 > > **Vantagens**: InfoCision provides fantastic service for us - in the outbound call space. They meet key KPI's monthly and offer up solutions to the growing demands of our donors. They are proactive in communications and meet regularly to ensure they are meeting the demands of the non profit space. They have provided key understanding of contact centers to assist in areas where the talents may not be available in a professional manner as part of their services. > > **Desvantagens**: Escalation of minor technical issues when they arise > > Overall InfoCision has been a partner for over 17 years that is consider a true extension of our business. ----- ### "Very Unprofessional" — 1.0/5 > **miranda** | *11 de dezembro de 2025* | Serviços meio ambientais | Recommendation rating: 0.0/10 > > **Vantagens**: I don't have anything good to say about this company .I think this company is a bunch of unprofessional people working there. You don't even get a chance to speak to anyone . > > **Desvantagens**: This company makes you go threw the long process and steps for employment. You waste half a day applying for the job and everything passes and then you check and they have me blocked and give no explanation. > > I had applied at this company and went threw all the long process and they block me from applying for the job and don't even give a reason. I think it is unprofessional and immature for a business to not even give a reason and BLOCK someone for applying. What company blocks someone from applying? Not any professional company I know of would. I would hate to think how they treat there employees. I am by far more qualified for the job anyways. I just wanted people to know how this company works. ## Links - [View on GetApp](https://www.getapp.pt/software/2054063/infocision) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data